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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Evening entertainment
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Spectacular Views
Top-notch Amenities: Enjoy free bikes, private parking, an outdoor pool, and a fitness center during your stay. The hotel also offers evening entertainment, room service, and a garden terrace for relaxation.
Gourmet Dining Options: Indulge in a variety of culinary delights at the on-site restaurant, serving Japanese, Sushi, and local cuisine. Special dietary requests can be accommodated, including vegetarian, dairy-free, and vegan options.
Convenience and Comfort: Air-conditioned rooms feature modern amenities such as a coffee machine, fridge, and flat-screen TV. With a 24-hour front desk catering to your needs and practical guidance in English and Spanish, your stay is guaranteed to be stress-free and enjoyable.
Book now for an unforgettable experience at Medellin Marriott Hotel.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
People 12 years old and over stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Todo
Me hicieron esperar una hora para el check in yo tenía prisa para un evento
Great hotel with friendly, helpful staff right in the heart of the El Pablado neighborhood in Medellin!
This stay was far below Marriott standards. I was charged a fee simply because a friend visited me and did not stay overnight. If the hotel charges for short visits, this should be clearly disclosed at booking and check-in. I only paid to avoid an awkward situation with my friend.
Additionally, when I was rushing to catch an international flight and couldn’t wait to formally check out due to a long line at the front desk, staff was disrespectful and treated me as though I was leaving without paying, despite having my credit card on file.
I am a Lifetime Titanium Elite member and stay exclusively at Marriott properties, and I have never experienced treatment like this before. Multiple follow-up emails regarding this experience were also ignored. I will not be returning to this hotel or recommending it to anyone.
Cleanliness and comfort
Coffee machine didn’t work
The hotel itself is generally fine. However, during one evening in the executive lounge, my wife encountered a highly inappropriate situation in the restroom involving two individuals engaging in intimate activity.
This was extremely uncomfortable and completely unexpected in what is marketed as a five-star environment. I have stayed in many Marriott properties worldwide and have never experienced anything like this.
I strongly recommend that hotel management reviews security and access control in the executive lounge to prevent similar incidents in the future.
My wife and I have traveled extensively since retirement. We’ve stayed in dozens of fine hotels in the 20 or so countries we’ve visited. They have many common attributes like fine service, large rooms comfortable beds, plush robes and unique character.
We were excited to stay at the 5 star Marriott in Medellin. My wife is a titanium elite member and typically is treated exceptionally well. We arrived at 7 pm and waited 13 minutes to start check in. The hotel has 4 dedicated floors for elite members. Although we contacted the hotel 5 days before arrival they did not find a room for us in the elite floors. The room was small with a small bathroom featuring an old fashioned tub shower combo. The staff was generally very nice but the overall experience did not live up to expectations.
So if you are looking for a five star hotel in Medellin, keep looking
This hotel offers the best in location, cleanliness, and amenities. would advise anyone to stay here. The staff are very friendly and helpful. We were very happy to have chosen this hotel.
We recently stayed at the Medellín Marriott for a business trip and had a wonderful experience. Check-in was quick and smooth, and the front desk associate spoke good English. We were pleasantly upgraded to a high floor with a beautiful view of both the city and surrounding mountains.
Since we arrived late, we visited the M Club Lounge for a light snack, but were surprised to find a full Mexican-style dinner setup, which was more than enough for the evening. The Elite breakfast was offered in the main restaurant and had a nice variety to choose from.
A special thank you to Andrés, the hotel manager, who was extremely helpful when we had a minor issue with our TV. The entire staff throughout our stay was consistently friendly, professional, and accommodating.
We enjoyed most of our meals at The Market restaurant on-site, which offered plenty of options. The location of the hotel is also very convenient, with numerous restaurants and shops within walking distance. We also chose to explore some local spots nearby and enjoyed that as well.
I stayed at the Medellín Marriott Hotel for two nights and really enjoyed my time there. From the moment I arrived, the staff made me feel so welcome — they were warm, friendly, and always went out of their way to help. My room was comfortable, spotless, and a great place to relax after exploring the city.
The only thing I wish had been a bit better was the breakfast — it was good, but the options were the same both mornings and could use a little more variety.
Overall, I had a lovely stay and would happily come back next time I visit Medellín.
Beautiful hotel. The staff was great, very friendly. Johnathan at the front desk was amazing and a great help. Highly recommend.
Excellent service by the front staff especially the Market staff hostess, Days and Nicole! Hostess knew my name by the second day of our six day stay and was very pleasant and sweet. All three were friendly and professional at all times and very attentive to what ever you need! They surely made us feel welcomed and willing to provide top notch service. True gems for this hotel!
Muy placentera y amable el personal del hotel
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