The Richmond Arms Hotel

Hotels
7.9 (1025 reviews)
42 Bridge Street , Richmond , au

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Pleasant atmosphere
Cons:
Inadequate room facilities
Service issues
Cold drafts from poorly sealed doors

Categories

Cleanliness
6.9
Mixed feelings; some guests appreciated the cleanliness, while others noted issues such as gaps in doors causing cold drafts.
Service
7.9
Staff was noted to be friendly and helpful on some occasions, but there were significant complaints about unhelpfulness in critical situations.
Location
8.9
Consistently praised as excellent in proximity to key sites and amenities.
Room Quality
7.4
General comfort noted with large rooms, but some entries pointed to poorly equipped facilities.
Amenities
6.9
Limited amenities reported; lack of basics like kettles was a concern.
Value for Money
8.4
Good value mentioned for the price, but some facilities felt lacking.
Food and Beverage
8.4
Food quality was often remarked upon positively, especially at the pub.
Overall Experience
8.4
Generally pleasant experiences noted, although specific unresolved issues impacted some guests’ stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Historic Charm in the Heart of Richmond Village

Richmond Arms Hotel offers a unique experience in the historic Richmond Village, with modern units housed in a building dating back to 1827. Guests can savor a cozy meal by the wood heater in winter or enjoy a refreshing beer in the summer.

Explore Richmond's Rich Heritage

Immerse yourself in Richmond's history by visiting art, craft, and antique shops, exploring historic churches, and marveling at the oldest bridge in Australia. Take a leisurely stroll to the Coal Valley River to feed the ducks or indulge in local produce and wines at nearby restaurants and cafes.

Modern Comforts and Amenities

The hotel's one and two bedroom units boast modern decor, complete with a dining area, comfortable seating, and entertainment options. Relax in the ensuite bathroom stocked with complimentary toiletries. For budget-conscious travelers, shared bathroom facilities are also available.

Book your stay at Richmond Arms Hotel for a memorable blend of history and modern convenience.

Important information:

Please note: that there is a 1.1% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1025 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
K
Karen couple au
8
2026-03-07 via Nuitee
J
Joanne couple au
9
Pros:

Great placement in the town. Close to all amenities. Clean and well presented.

Cons:

Pillows all very big. Need a flatter option. Could use a few hooks on the back of the bathroom door to hang wet towels. Also needed a towel rail in toilet. Otherwise all good

2026-03-06 via Nuitee
R
Rachel couple au
9
Excellent pub accommodation.
Pros:

Excellent location for walking around Richmond. Surprisingly quiet even being in the Main Street. Off street parking. Comfy bed and huge bathroom with accessible shower. Spotlessly clean. Perfect for a couple of night’s stay. Also a very nice dinner in the adjoining pub.

2026-03-05 via Nuitee
S
Shane couple gb
9
Comfortable, spacious room
Pros:

Comfortable, quiet, spacious room. Ample parking. Good food.

2026-03-05 via Nuitee
H
Helen solo_traveller au
9
A great well positioned short stay
Pros:

Location excellent and rooms very comfortable

Cons:

Nothing to complain about at all

2026-03-04 via Nuitee
D
Darren couple au
9
2026-03-04 via Nuitee
P
Pamela couple au
10
Great place to position yourself if staying in the area overnight or for a few days. The facilities are excellent and t
Pros:

Located in the middle of the township which enabled easy access to cafes and attractions.

Our self contained accommodation is quite new and is still in an excellent condition. The bed was very comfortable, used quality linen and thick bath towels.

The hotel itself is a replica of an old English pub, staff were very friendly and our evening meal was delicious.

We certainly could recommend this establishment.

Cons:

There were 15 rather steep steps to the first floor (no lift)

2026-03-03 via Nuitee
D
David extended_group nz
8
Pros:

Good ambience, nice meal

2026-03-03 via Nuitee
E
Elizabeth couple au
10
Terrific stay in Richmond
Pros:

Beautiful 2 bedroom apartment with all the comforts you could need.
Walking distance to all the heritage sites and shopping treasures of this town.

Cons:

N/A

2026-02-27 via Nuitee
P
Peter couple au
9
2026-02-26 via Nuitee
S
Susan couple au
8
2026-02-25 via Nuitee
F
Fiona extended_group au
9
Great location & lovely apartment
Pros:

Great location for sights shops & dinner

Cons:

Could hear the up stairs apartment

2026-02-25 via Nuitee
A
Alessandra couple mt
7
2026-02-24 via Nuitee
J
Jennifer couple au
8
2026-02-24 via Nuitee
A
Asha couple au
7
2026-02-23 via Nuitee
W
Wendy couple au
9
Great value for money
Pros:

We stayed in the building next to the hotel , great apartment newly done up clean and tidy

Cons:

Stairs to first floor apt

2026-02-14 via Nuitee
J
Janet extended_group gb
8
2026-02-11 via Nuitee
A
Adele couple au
6
Missed coffee facility in room.
Pros:

Location was great, staff where good.

Cons:

Shared bathroom, no soap dish or anything in shower for products. Not easy to regulate, hot then cold. Bathroom facilities where very clean but lacking comfort. TV was small & no stations. No kettle or tea & coffee in room. Sadly missed.

2026-02-11 via Nuitee
F
Fiona couple au
10
Pros:

Location

Cons:

Nothing

2026-02-10 via Nuitee
J
Jacky extended_group au
10
Pros:

Clean and neat. Great location

2026-02-09 via Nuitee