STAGE 12 Hotel by Penz

Hotels
8.6 (5316 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.6
Based on 5316 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
V
Valeria family_with_children it
9
Pros:

La struttura è nel centro della città, sulla strada principale. tutta la struttura è tenuta molto bene

Cons:

Occorre migliorare la comunicazione relativa al parcheggio, occorre indicare che non è un'alternativa ma ooccorre entrare dal parcheggio da loro indicato che comunica direttamente con l'ingresso della struttura e ha anche uno sconto. Il bagno è tenuto bene e moderno ma è progettato male: gli spazi sono angusti e per dove è previsto che vengano messi gli asciugamani o si sporcano o si bagnano.

2026-08-29 via Nuitee
J
Jonas solo_traveller de
10
2026-08-29 via Nuitee
R
Roland family_with_children at
9
2026-08-29 via Nuitee
L
Lindsey family_with_children us
8
Pros:

Beds were very comfortable, nice to have AC in the hot months, great location!

2026-08-28 via Nuitee
A
Abdualziz extended_group kw
10
Pros:

ممتاز جدا جدا

Cons:

الريوق لا باس به

2026-08-28 via Nuitee
S
Sergi solo_traveller es
10
Excelente
Pros:

Nos gustó todo.
La gran atención al.cliente de todo su personal.
Ubicación,limpieza, tamaño habitación, diseño de la habitación, el desayuno buffet ( gran variedad , buenos productos y muy bien presentado todo).
Parking en el.mismo edificio.

2026-08-27 via Nuitee
A
Adam couple cz
4
Pros:

Lokalita přímo v centru.

Cons:

Hotel s nepříjemnou recepcí, nesdílnou s pocitem, že je host otravuje tím, že dorazil.
Pokoj průměrný s příšernou matrací a postelí ze které jsem měl v noci pocit, že spadnu.
Nevyspal jsem se a za ty peníze to nestálo.
Hotel bez duše. Bez zájmu o hosta.
Když to porovnám s úrovní hotelů v Česku, Insbruck a tento hotel velké zklamání.
Rozhodně se sem již nevrátím.

2026-08-27 via Nuitee
C
Claudia couple ch
8
Pros:

Top Lage in der Altstadt, vom Parkhaus direkt ins Hotel - toll !

2026-08-26 via Nuitee
F
Femke family_with_children nl
10
Geweldig!
Pros:

Fantastisch ontbijt en super schoon!

2026-08-26 via Nuitee
M
Michael family_with_children be
9
2026-08-25 via Nuitee
P
Popolizio extended_group it
10
Pros:

Posizione, colazione, pulizia

Cons:

Ragazza alla reception

2026-08-25 via Nuitee
H
Heiko family_with_children de
10
Pros:

Das Personal war sehr nett; vor allem an der Bar und die Lage

Cons:

Die Bade Schiebetür hat leider nicht funktioniert. Wir haben es an der Rezeption gesagt. Aber es wurde nicht repariert.

2026-08-25 via Nuitee
A
Andrea extended_group ch
9
Pros:

Perfekt für einen Kurzaufenthalt; Man kann das Auto in der Tiefgarage lassen, alles ist zu Fuss erreichbar.

2026-08-24 via Nuitee
M
Michael solo_traveller at
9
2026-08-24 via Nuitee
M
Madlaina solo_traveller ch
10
Pros:

Das Hotelzimmer war sehr schön eingerichtet. Personal war sehr freundlich

2026-08-24 via Nuitee
N
Nikodimos family_with_children cy
10
2026-08-24 via Nuitee
A
AngeloRoma73 family_with_children it
9
2026-08-24 via Nuitee
S
Sara couple es
10
Espectacular hotel en Innsbruck
Pros:

El hotel es espectacular, cuenta con spa incluido en la planta 6. Ademas si llegas antes de tu hora te permiten dejar tus cosas en unas taquillas que tienen y luego vas a recogerlas sin problema. La habitación era muy amplia, espaciosa y muy limpia. Tienen incorporados gel y crema corporal para utilizar en la ducha que huele genial. Nada de ruidos y todo super cómodo, con muy buena ubicación.

Cons:

Todo perfecto

2026-08-24 via Nuitee
H
Hauzinger solo_traveller at
9
2026-08-24 via Nuitee
G
George couple us
10
2026-08-24 via Nuitee