STAGE 12 Hotel by Penz

Hotels
8.6 (4741 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 4741 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
A
Armin • couple • it
7
2026-03-13 • via Nuitee
D
Deeksha Deobrat • solo_traveller • ch
5
2026-03-13 • via Nuitee
K
Kathryn • family_with_children • gb
10
Beautiful hotel in a fantastic location
Pros:

Everything

Cons:

Nothing

2026-03-13 • via Nuitee
N
Nannette • couple • ca
9
Very comfortable, clean hotel. Increadible location.
Pros:

Very clean modern room. Beautiful view of mountains. Amazing location. Huge breakfast options.

Cons:

Nothing

2026-03-11 • via Nuitee
P
Philip • solo_traveller • at
9
2026-03-11 • via Nuitee
A
Andrea • solo_traveller • at
4
2026-03-11 • via Nuitee
F
Fabienne • couple • be
8
2026-03-10 • via Nuitee
K
Klaus • solo_traveller • it
9
2026-03-09 • via Nuitee
E
Eric • couple • nl
8
2026-03-08 • via Nuitee
F
Federica • extended_group • it
10
2026-03-08 • via Nuitee
M
Monika • couple • at
8
2026-03-08 • via Nuitee
A
Ankit • couple • in
8
Comfortable Stay
Pros:

Room with the Mountain View. Hotel located at the city centre of old town.

Cons:

Water keeps coming out from the bathroom while taking shower.

2026-03-08 • via Nuitee
A
Anna • couple • gb
8
2026-03-07 • via Nuitee
K
Kim Caroline • solo_traveller • de
7
2026-03-07 • via Nuitee
E
Ewan • solo_traveller • gb
8
2026-03-06 • via Nuitee
T
Tobias • extended_group • at
8
2026-03-06 • via Nuitee
D
Dmitry • family_with_children • nl
9
2026-03-05 • via Nuitee
E
Elisabeth • couple • nl
10
2026-03-05 • via Nuitee
S
Sascha Alexandra • family_with_children • li
7
Pros:

Die Lage ist perfekt und das Familienzimmer super

Cons:

Personal am Empfang war unfreundlich und unprofessionell, lange Wartezeiten beim Check-In (trotz online Check-In)

2026-03-05 • via Nuitee
E
Elisabeth • couple • nl
10
2026-03-05 • via Nuitee