STAGE 12 Hotel by Penz

Hotels
8.6 (4741 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 4741 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
D
David family_with_children gb
7
2026-02-14 via Nuitee
M
Martin family_with_children at
10
Pros:

Top Lage im Zentrum,

2026-02-14 via Nuitee
T
Tereza Cristina family_with_children br
10
Perfeito!
Pros:

Conforto e localização

Cons:

Nada

2026-02-13 via Nuitee
T
Thais family_with_children br
10
Excelente
Pros:

O quarto é excelente, tamanho bom para uma família de 4 considerando padrões europeus, o café da manhã foi um dos melhores que provamos. Extremamente bem localizado, logo no calçadão, poucos metros do telhado de ouro, lojas e restaurantes! Conta também com estacionamento que divide com o shopping com acesso coberto e muito fácil!! Se em Innsbruck de novo, certamente pegaria esse hotel!

Cons:

Nada!

2026-02-13 via Nuitee
T
Tereza Cristina family_with_children br
10
Perfeito
Pros:

Tudo

Cons:

Nada

2026-02-13 via Nuitee
R
Rebecca solo_traveller us
10
Comfortable stay in the heart of Innsbruck!
Pros:

Everything! Breakfast was absolutely wonderful, stay was comfortable and perfectly located, excellent and helpful staff.

Cons:

Nothing, everything was wonderful!

2026-02-12 via Nuitee
K
Karen family_with_children ch
7
2026-02-11 via Nuitee
A
Adna couple de
10
2026-02-11 via Nuitee
S
Schlabbi65 family_with_children ch
9
2026-02-11 via Nuitee
V
Vito couple it
8
2026-02-10 via Nuitee
L
Laurie family_with_children gb
10
Pros:

Amazing location only 10mins from airport and in the centre of everything. Surrounded by super markets, shops bars and restaurants. Would 100% recommend for anyone.

2026-02-09 via Nuitee
J
James family_with_children gb
7
Great location friendly staff and clean made for a good stay
Pros:

Great central location

Cons:

Check in process was long and taking a €100 is excessive. The payment is taken straight away but takes long to go back in your bank account.

2026-02-09 via Nuitee
A
Aeberli family_with_children ch
10
Pros:

Alles super 👍

Cons:

Keine Beanstandungen

2026-02-08 via Nuitee
S
Sturla couple is
10
The heart of Innsbruck
Pros:

Perfect location, parking under the hotel, friendly staff and good breakfast!

2026-01-31 via Nuitee
C
Catalin couple qa
9
2026-01-31 via Nuitee
A
André couple ch
10
Pros:

Super Lage, sehr gepflegtes Hotel mit hervorragendem Frühstück

2026-01-30 via Nuitee
F
Femke couple nl
9
Pros:

Barretje

2026-01-29 via Nuitee
M
Marcelo Moll family_with_children br
9
2026-01-28 via Nuitee
R
Rainer family_with_children de
9
Sehr gutes Hotel in bester Innenstadtlage
Pros:

Beste Lage in der Altstadt. Hervorragendes Frühstücksbuffet mit einer überdurchschnittlichen Auswahl an Speisen. Sehr schöne Zimmer.

2026-01-28 via Nuitee
P
Peter couple gb
8
Convenient comfortable and clean
Pros:

Location

Cons:

Nothing

2026-01-27 via Nuitee