STAGE 12 Hotel by Penz

Hotels
8.6 (4857 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 4857 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
S
Svenja couple de
10
2026-04-11 via Nuitee
S
Svenja couple de
10
2026-04-11 via Nuitee
C
Charlotte family_with_children gb
8
2026-04-11 via Nuitee
M
Michael solo_traveller gb
9
Pros:

I went there for skiing. They had storage room in the basement. They checked me in early and so I get on the piste in the afternoon.

The staff were friendly and helpful.

In the city centre but in a cul de sac so very quiet.

Nice spa and amazing view from the gym.

2026-04-11 via Nuitee
P
paul couple at
9
2026-04-10 via Nuitee
M
Mario couple it
10
2026-04-09 via Nuitee
V
Valentino family_with_children ch
10
2026-04-09 via Nuitee
E
Elisabeth solo_traveller at
9
2026-04-09 via Nuitee
F
Ferlyn couple ph
7
2026-04-08 via Nuitee
R
Regula couple ch
9
Pros:

Das Hotel ist an bester Lage, alles ist zu Fuss erreichbar und man ist mittendrin. Aber da das Hotel in der Seitengasse liegt ist es dennoch angenehm ruhig. Das Zimmer war sauber und schön. Das Frühstücksbuffet war der absolute wahnsinn, es gab alles. Ja alles, Rührei, Früchte, Aufschnitt, Kuchen, Joghurt, Säfte, Kaffee… und hat nochts gefehlt. Noch nie hatten wir eine grössere Auswahl beim Frühstück.
Für uns war es perfekt! Wir hatten ein Zimmer mit Balkon im obersten Stock, über die Dächer der Stadt konnten wir die Berge bewundern

2026-04-07 via Nuitee
A
Attilio solo_traveller it
10
Pros:

Posizione ottima, camera pulita e staff gentile e disponibile.

2026-04-07 via Nuitee
S
Samira couple it
10
Lo consiglio molto
Pros:

Hotel super centrale,personale gentile e disponibile,stanza molto pulita e molto silenziosa

2026-04-07 via Nuitee
R
Ramsli family_with_children no
8
2026-04-07 via Nuitee
M
Mauro couple it
10
2026-04-06 via Nuitee
K
Kirsten family_with_children de
9
2026-04-05 via Nuitee
couple at
9
2026-04-05 via Nuitee
J
Jürgen family_with_children li
8
Top Lage- sauber und freundliches Personal
Pros:

Top Standort mitten in der Stadt und trotzdem an einem ruhigen Platz.

2026-04-04 via Nuitee
J
John family_with_children gb
10
Clean and efficient
Pros:

Great staff

Cons:

Nothing was all good

2026-04-03 via Nuitee
A
André couple be
8
Zeer leuk hotel en lekker ontbijt
Pros:

In het centrum

Cons:

Niets op aan te merken

2026-04-03 via Nuitee
C
claudine couple ch
8
2026-04-03 via Nuitee