STAGE 12 Hotel by Penz

Hotels
8.6 (5383 reviews)
12 Maria-Theresien-Straße , Innsbruck , AT
+43 512 312312

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.6
Based on 5383 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
N
Nicolas • couple • at
10
2026-10-14 • via Nuitee
Y
yael nakar • family_with_children • il
9
2026-10-13 • via Nuitee
M
Mathias • solo_traveller • at
9
Gutes Stadthotel in zentraler Lage
Pros:

Prima Lage in der Innsbrucker Innenstadt! Garage direkt unter dem Hotel. Nette Mitarbeiter und Mitarbeiterinnen! Gutes Frühstück mit leckerem Bircher Müsli.

2026-10-12 • via Nuitee
A
Abdullah • family_with_children • om
10
Pros:

Everything was excellent

Cons:

Little expensive

2026-10-12 • via Nuitee
A
Angelo • couple • it
7
2026-10-11 • via Nuitee
M
Maria • couple • at
9
Einmaliges Erlebnis mit zum Glück ganze Woche schönen Wetter.
Pros:

Die Aussicht auf die Nordkette in der früh war toll (haben ein Upgrade aufs Zimmer bekommen).
Die Lage mitten in der Stadt ist super, man kann das Auto stehen lassen und alles zu Fuß oder mit den Öffis machen. je länger man bleibt sinkt auch die Parkgebühr.
Das Frühstück ist mehr als ausreichend, wurde auch bis zum Schluß immer wieder aufgefüllt.

Cons:

Informationen über die Innsbruck Card haben wir nicht bekommen, könnte man gleich beim einchecken anmerken, dass es diese Möglichkeit zum Geld sparen gibt.

2026-10-10 • via Nuitee
L
Leah • family_with_children • ca
9
Very nice modern room and deck over the courtyard. Mini kitchen and nice shower were so appreciated.
Pros:

Excellent location

Cons:

Room was warm and stuffy

2026-10-10 • via Nuitee
K
Klára Ondráčková • family_with_children • cz
10
2026-10-09 • via Nuitee
Y
YEJI • family_with_children • kr
10
2026-10-09 • via Nuitee
D
Dina • couple • us
8
Lovely stay, fantastic location!
Pros:

Location was superb! The hotel is very centrally located, just steps away from the main pedestrianized street downtown with access to numerous restaurants, cafes, etc. Having access to a parking garage so nearby was great. Staff were very nice and helpful. I would definitely stay at this hotel again.

Cons:

Can't think of anything to improve. I would 100% stay there again.

2026-10-09 • via Nuitee
M
Massimo • couple • it
9
2026-10-09 • via Nuitee
A
Agnieszka • couple • pl
9
Pomimo tego co mi się nie podobało to polecam ze względu na czystość i bardzo dobry standard pokoi.
Pros:

Czystość, łazienka i baaardxo wygodny materac.

Cons:

Widok, ale to kwestia wyboru pokoju i papierowe kubki do kawy. Brak parkingu w hotelu, trzeba iść do podziemnego oddalonego od hotelu.

2026-10-08 • via Nuitee
M
Madre • couple • za
9
Great location in the heart of Innsbruck
Pros:

The modern designed hotel is conveniently located in the center of the Old town & walking distance to restaurants, sites and train station. Comfortable & clean room. We enjoyed our stay.

2026-10-08 • via Nuitee
A
Anne • solo_traveller • us
5
Pros:

Good location.

Cons:

Staff was not very friendly.

2026-10-08 • via Nuitee
P
Pius • couple • ch
8
Pros:

Ruhig und schnell im Zentrum

2026-10-08 • via Nuitee
E
Elena • couple • it
5
Pros:

Posizione centrale con parcheggio interrato

Cons:

Letti molto scomodi, bagno piccolo e doccia di difficile accesso

2026-10-08 • via Nuitee
M
Maria • family_with_children • us
9
Pros:

it is in the center of old town, great location

2026-10-08 • via Nuitee
T
Tobias • couple • ch
7
Pros:

Frühstück sehr gut und vielseitig
Standort an einer super Lage
Direkter Zugang der Garage

Cons:

Bett sehr hart, nicht zu empfehlen
Zimmer sehr leer eingerichtet, keine Bilder und Zimmer kann hallen
Bar muss aufmerksamer werden

2026-10-07 • via Nuitee
G
Gharib • extended_group • de
10
Gute Wahl für ein kurzes Aufenthalt!!
Pros:

Freundliches Personal, perfekte Lage, gutes Frühstück.

Cons:

Sauna war nur bis 21:00 Uhr offen; 22:00 Uhr wäre perfekt..

2026-10-07 • via Nuitee
F
Francisca • couple • ch
8
Top Hotel, sensationelle Lage, schöne Zimmer… lediglich der Empfang leider nicht zufriedenstellend
Pros:

Super Lage! Echt Top! Sehr schöne Zimmer. Sehr freundliches Reinigungspersonal.

Cons:

Empfang war nicht die freundliche Gastfreundschaft wo man in Österreich erwartet. Man wird nicht gegrüsst und nicht informiert über Ablauf im Hotel, Möglichkeiten, etc. Man muss alles selbst erfragen.

2026-10-07 • via Nuitee