STAGE 12 Hotel by Penz

Hotels
8.6 (4964 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 4964 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
P
PVsrl solo_traveller it
7
Pros:

La.posizione

Cons:

Che avevo un camera per disabili

2026-05-09 via Nuitee
H
Herbert couple at
5
Hotel im Grund ok, Blick aus dem Fenster letztklastik!!!
Pros:

Optimale Lage in der Innenstadt, perfektes Frühstück, Zimmer selbst ok

Cons:

Bei Blick aus dem Fenster hat man in den Lichthof gesehen. Rundherum nur Beton!!!!

2026-05-09 via Nuitee
M
Markus couple at
10
2026-05-09 via Nuitee
I
Irene solo_traveller ch
8
2026-05-09 via Nuitee
M
Mathilde couple at
8
2026-05-09 via Nuitee
L
Lisa solo_traveller at
9
2026-05-08 via Nuitee
E
Elisheva solo_traveller at
6
2026-05-08 via Nuitee
R
Richard solo_traveller it
10
Pros:

Alles

2026-05-08 via Nuitee
C
Christian couple de
9
2026-05-08 via Nuitee
D
David Stefan solo_traveller at
8
2026-05-08 via Nuitee
B
Burini solo_traveller it
10
Innsbruck in my heart.
Pros:

La location e la colazione super.

2026-05-07 via Nuitee
S
Saeed solo_traveller ae
8
الفندق جيد جداً
Pros:

قرب لمركز المدينة وكل شيء قريب عليك

Cons:

بخصوص موضوع التلفاز مافي قنوات عالمية والعربيه …….

2026-05-07 via Nuitee
A
Adrienne couple ch
8
Excellent centralised location with great beds and lovely views from the upper floors
Pros:

The Hotel was about a ten-minute walk from the train station, easy to find and directly off the main pedestrian street close to all the stores, restaurants, parks and funiculaire for the "top of Innsbruck" train. The room and bed were great, and we had a beautiful view of the surrounding mountains.

Cons:

As much as the location made life easier, it also brought us closer to noisy passersby. I like having a window open, so that was a drag. But the hotel isn't responsible for that! If the windows are closed it's fine.

2026-05-06 via Nuitee
M
Mohammad extended_group ae
9
رحلة جميلة
Pros:

كل شي

Cons:

لا شي

2026-05-06 via Nuitee
R
Rebecca solo_traveller de
10
2026-05-05 via Nuitee
M
Marcelo family_with_children br
8
2026-05-04 via Nuitee
E
Erika solo_traveller de
8
2026-05-04 via Nuitee
W
wolfgang family_with_children at
7
Pros:

Top Lage, sehr gutes frühstück

Cons:

check-in, check-out etwas chaotisch, lange wartezeit

2026-05-04 via Nuitee
A
Anna extended_group ch
7
Pros:

Alles Bestens ausser Freundlichkeit Personal Rezeption

Cons:

Personal Rezeption

2026-05-04 via Nuitee
M
Michael solo_traveller it
10
Pros:

Super Frühstück
Sehr angenehme Madratze

2026-05-04 via Nuitee