Blue Emerald Inn

Hotels
8.2 (644 reviews)
Avenida Costa Rica, segundo piso de almacen Yassa , San Andrés , co

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Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Noisy rooms

Categories

Cleanliness
7.2
Several mentions of dirty bathrooms and stained towels.
Service
9.2
Receptionists were praised for being attentive and friendly.
Location
9.2
Perfect location, one block from the main beach and away from the noise.
Room Quality
7.7
Various reviews mentioned room comfort but also noted issues like mold and lack of windows.
Amenities
7.7
Breakfast delivery praised, but limited options and issues with TV channels were noted.
Value for Money
8.2
Overall good value, though some complaints about added costs not disclosed during booking.
Food and Beverage
8.2
Breakfast served in-room was satisfactory but mentioned to be repetitive.
Overall Experience
8.2
Generally positive experiences with good service and location, but some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:24

Property Description

Experience the charm and warmth of Blue Emerald Inn, your perfect getaway in San Andrés just steps from Spratt Bight Beach.

Comfortable Accommodations: Relax in our air-conditioned rooms equipped with complimentary WiFi, flat-screen TVs, and private bathrooms. Choose from a variety of accommodations, some featuring beautiful city views and terraces for that perfect escape.

Delicious Breakfast Included: Start your day off right with our delightful American breakfast, ensuring you have the energy to explore everything San Andrés has to offer.

Prime Location: Enjoy easy access to stunning beaches, local attractions like The Hill, and the vibrant local culture. Gustavo Rojas Pinilla International Airport is just 1 km away, making your arrival and departure hassle-free.

Book your stay at Blue Emerald Inn today and make lasting memories on this beautiful island!

Important information:

Please note that breakfast is served in the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 644 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
C
Constanza • couple • ar
4
Una decepción
Pros:

La ubicación es lo único bueno

Cons:

El desayuno un desastre, te lo llevan a la habitación a la hora que quieren y lo que quieren. Te despiertan tocándote la puerta y gritando “buen diaaaa” parecía un viaje de la escuela. Muchas habitaciones son internas tienen ventanas que dan al pasillo, eso implica mucha luz y ruido. Realmente mala experiencia

2026-02-12 • via Nuitee
M
Marlene • family_with_children • br
9
Pros:

Localização excelente, perto da praia e dos locais de onde sai os passeios. Pessoal da recepção sempre prestativos. Os quartos com varanda são excelentes.

Cons:

Senti falta de suporte pra shampoo e sabonetes no banheiro.

2026-02-12 • via Nuitee
E
ELiane • extended_group • br
1
Não indico. Péssima experiência.
Pros:

A localização é boa, próximo da praia. Os restaurantes Coral e o Café Café muito bons... O passeio volta a ilha bacana, mas o passeio nas ilhas foi top.

Cons:

Quarto com mofo e úmido, banheiro com chuveiro preso por um elástico cheio de crostas de limo, umidade e baratas... toalhas pareciam uma lixa. As imagens no booking são boas, mas a realidade é bem diferente... os quartos não batem sol, a micro janela é para o interior do hotel, para o corredor. Não indico.

2026-02-11 • via Nuitee
D
diego • couple • uy
1
Terrible
Pros:

Estaba muy muy sucio. Muy sucio
La habitación era interna y húmeda
No nos quedamos en el hotel y pedimos no me cobren la cancelación y lo hicieron

Cons:

Estaba muy muy sucio. Muy sucio
La habitación era interna y húmeda
No nos quedamos en el hotel y pedimos no me cobren la cancelación y lo hicieron

2026-02-11 • via Nuitee
I
Igor • solo_traveller • br
10
Vale a pena
Pros:

Localização foi o ponto fundamental. Acomodação simples porém aconchegante. Banho quente. Funcionários simpáticos e atenciosos.

Cons:

Nao que nao tenha gostado, mas penso que o café poderia ter mais variedade.

2026-02-11 • via Nuitee
C
Cecilia • couple • ar
7
Básico y bien ubicado
Pros:

La atención del personal y la ubicacion

Cons:

Habitaciones con olor a humedad. Desayuno malo

2026-02-09 • via Nuitee
M
Maria Cecilia • family_with_children • uy
9
Pros:

Excelente ubicación. El personal extremadamente amable. Café todo el día, toallas para la playa, agua caliente para el termo. Habitación con balcón, muy amplia, casi un monoambiente. Y con una heladera enorme qué es ideal para estancias de varios días, como la nuestra.

Cons:

Algunos detalles mínimos en el baño. No olvidarse que el desayuno se elige diariamente, para el día siguiente, y lo llevan a la habitación. No es muy abundante

2026-02-08 • via Nuitee
R
Rayara • solo_traveller • br
10
Custo benefício excelente
Pros:

Localização

Cons:

Água do chuveiro

2026-01-29 • via Nuitee
G
Geano • solo_traveller • br
8
Pros:

Localização

Cons:

Café da manhã

2026-01-26 • via Nuitee
R
romina • couple • ar
7
Acorde
Pros:

La ubicación es muy buena

Cons:

Se escucha mucho el ruido de la calle

2026-01-25 • via Nuitee
F
Fabianle • family_with_children • co
9
2026-01-24 • via Nuitee
M
Maximilian • couple • de
2
Schimmeliges Bad; Matratze katastrophal; Kein Platz im Schrank für Sachen; Frühstück war nicht gut und wurde am 3ten Tag
Pros:

Lage war gut

Cons:

Schimmeliges Bad; Matratze katastrophal; Kein Platz im Schrank für Sachen; Frühstück war nicht gut und wurde am 3ten Tag gar nicht gebracht; hatten eine Anfrage über booking gestellt die unbeantwortet blieb; Personal konnte gar kein Englisch und zeigte auch kein Engagement was verstehen zu wollen. Sind dann einen Tag früher abgereist

2026-01-23 • via Nuitee
J
Juan David • family_with_children • co
10
2026-01-20 • via Nuitee
P
pallares • couple • ar
10
2026-01-20 • via Nuitee
C
Christopher • extended_group • us
9
Wonderful
Cons:

Beds were a little too firm. Pillows weren’t as fluffy.. flat.

2026-01-19 • via Nuitee
A
angela judith • solo_traveller • co
10
excelente
Pros:

excelente ubicación, a media cuadra de la playa, la habitación súper cómoda, limpia, aire acondionado todo el tiempo, agua caliente en la ducha, el personal fue muy amable en especial Beatriz la chica de recepción, cumplió mis expectativas, acorde con el precio pagado, me encanto, recomendadísmo. gracias

Cons:

todo me gustó, hasta los desayunos, la señora que los hace y los lleva hasta la habitación fue muy amable y cordial.

2026-01-19 • via Nuitee
M
Maíra • family_with_children • br
10
Pros:

Gostamos de tudo! A localização é excelente! O chuveiro é bom e quente! O café é servido no quarto com hora marcada, tudo certo!!

2026-01-18 • via Nuitee
C
Carlos Henrique • couple • br
5
Razoável
Pros:

Água quente no chuveiro

Cons:

Não trocam as toalhas diariamente, e para trocar em dias alternados é um “sacrifício “!Quarto com cheiro de “mofo”

2026-01-18 • via Nuitee
A
Andrea • family_with_children • co
8
2026-01-18 • via Nuitee
A
Albina • family_with_children • ua
7
Bene
Pros:

Posizione ,pulizia ,gentilezza .Il Cafe disponibile 24 ore

Cons:

Non c’è bussi a comunicazione con Hotel ,scrivevo i messaggi e loro non rispondevano mai .Colazione in camera e molto scomodo ci vuole aspettare il tuo turno che parte dalle 7:30 e durante 5 giorni ho mangiato uovo e arepa perché non sono capaci fare altro .

2026-01-16 • via Nuitee