Blue Emerald Inn

Hotels
Avenida Costa Rica, segundo piso de almacen Yassa , San Andrés , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Noisy rooms

Categories

Cleanliness
7.2
Several mentions of dirty bathrooms and stained towels.
Service
9.2
Receptionists were praised for being attentive and friendly.
Location
9.2
Perfect location, one block from the main beach and away from the noise.
Room Quality
7.7
Various reviews mentioned room comfort but also noted issues like mold and lack of windows.
Amenities
7.7
Breakfast delivery praised, but limited options and issues with TV channels were noted.
Value for Money
8.2
Overall good value, though some complaints about added costs not disclosed during booking.
Food and Beverage
8.2
Breakfast served in-room was satisfactory but mentioned to be repetitive.
Overall Experience
8.2
Generally positive experiences with good service and location, but some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:24

Property Description

Luxurious Accommodations
Blue Emerald Inn offers air-conditioned rooms with free WiFi and modern amenities. Guests can enjoy a comfortable stay with flat-screen TVs, safety deposit boxes, and some rooms featuring terraces and city views.

Convenient Location
Situated just 200 meters from Spratt Bight Beach, guests can easily access popular attractions like The Hill, Morgan's Cave, and Los Almendros Beach. The hotel's proximity to the airport makes traveling hassle-free for visitors.

Exceptional Service
With a 24-hour front desk staff fluent in English and Spanish, guests can expect top-notch service and assistance throughout their stay.

Book your stay at Blue Emerald Inn for a memorable and relaxing experience in San Andrés!

Important information:

Please note that breakfast is served in the room.

Please note that the 'Studio' has fixed windows only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
J
Juan Carlos • family_with_children • co
5
2026-07-11 • via Nuitee
J
Jhoban • couple • co
8
2026-07-11 • via Nuitee
S
Salazar Vargas • solo_traveller • co
10
Pros:

Las personas que nos atendieron muy amables, siempre prestos a cualquier inquietud, muy contentos con su atención. La disponibilidad de café las 24 horas. La verdad muy contenta con todo.

2026-07-08 • via Nuitee
J
joe • solo_traveller • co
9
2026-07-07 • via Nuitee
R
Rodriguez • couple • co
10
2026-07-05 • via Nuitee
W
William • extended_group • co
7
2026-07-03 • via Nuitee
F
fabio • couple • co
9
Perfecta relación con precio y calidad
Pros:

Su ubicacion

Cons:

El desayuno

2026-07-03 • via Nuitee
D
Dricamota • solo_traveller • br
5
Pros:

Simpatia dos funcionários.

Cons:

O Chuveiro super gelado. Café da manhã deixou muito a desejar, primeiro porque as frutas não eram frescas, café vinha frio e não havia a opção de escolher o horário para a entrega do café da manhã que era servido no quarto, então pra quem faz passeio, não compensa, porque eles seguem uma ordem pelo número dos quartos e dependendo da sua acomodação o café era entregue após as 8h30.
Tomar cuidado com o táxi que eles reservam no hotel, pois eles passam um valor e quando chega no destino final o taxista cobra o dobro.

2026-07-02 • via Nuitee
A
Angelica • solo_traveller • co
10
Pros:

Good location, cleaning every day, good attention from the staff and good breakfast.

Cons:

We had a little inconvenience with breakfast, but I think it was a misunderstanding regarding the breakfast confirmation for every day since the accommodation had been paid for with breakfast.

2026-07-02 • via Nuitee
K
KLAYTON • extended_group • br
4
Nao voltaria.
Cons:

Banheiro nojento, box quebrado e sujo.
Vários dias sem limpar o quarto, tive que ir pedir algumas vezes.
Café da manhã horrível, eles anotam o que você quer tomar e levam no quarto... cada quarto tem um horário para tomar seu café da manhã..
Barulho de madrugada dos funcionários e dificuldades para dormir.

2026-07-02 • via Nuitee
E
Estefania • extended_group • cl
10
Fue una estancia tranquila, disfrutamos mucho de todo. Nos dejaron ducharnos y guardar nuestras cosas porque nuestro vue
Pros:

La cercanía a todo, el desayuno que nos llevaban a la habitación.
Lo amable del personal y el café disponible en la recepción.

Cons:

No tenemos nada malo que decir del alojamiento.
Sólo considerar el exterior que a veces fue un poco ruidoso, pero eso no es culpa del hotel.

2026-06-30 • via Nuitee
E
Enri • couple • br
10
2026-06-29 • via Nuitee
G
Gabriel • extended_group • br
10
Pros:

Equipe de funcionários super educados e gentil

2026-06-28 • via Nuitee
D
Diaz • solo_traveller • co
10
Pros:

La atención del personal
La cercanía a la playa y sitios comerciales

2026-06-27 • via Nuitee
B
Barros • couple • co
10
Excelente lugar
Pros:

Muy bien ubicado
Súper limpio
Personal amable

Cons:

Todo perfecto

2026-06-25 • via Nuitee
M
Massarelli • solo_traveller • br
10
Pros:

De tudoooo, lugar especial e pessoas maravilhosas.....

Cons:

Tudoooooooo

2026-06-24 • via Nuitee
C
Carolina • solo_traveller • br
5
Não indico.
Pros:

Ar condicionado, chuveiro com pressão forte e água “quente”. Não é quente igual ao Brasil. No centro de San Andres, da pra fazer tudo a pé. A atendente mais atenciosa é a Sairi. Adorei ela.

Cons:

Barulhos no corredor na hora de dormir, janela pra dentro do hotel, ou seja, não tem luz natural, não tem vista pra fora. Ao pedir pra trocar pois já havia pedido quarto com janela pra fora e não consigo dormir com barulho, disseram que quarto com janela pra fora só são os quartos duplos e não haveria problema com barulho. O atendente da noite é péssimo, ele ligava as luzes de madrugada no corredor. Falava alto quando chegava hospedes de noite/madrugada. Via vídeos de noite no celular sem um fone de ouvido. Café da manhã servido no quarto por ordem numérica. Não tem opção de você escolher o que vai comer. Se o seu quarto for um dos últimos para receber o café da manhã, te atrasa para ir para o passeio. Limpeza do ambiente não foi boa. Encontrei cabelos que não eram meus no banheiro. E no último dia tiveram que me trocar de quarto pois o meu banheiro estava com infiltração.

2026-06-23 • via Nuitee
L
lina katherine • couple • co
9
2026-06-23 • via Nuitee
V
Venegas Chávez • solo_traveller • co
10
Pros:

El sitio es limpio y está muy bien ubicado, cerca a la playa y del comercio. El personal es muy amable y servicial.

Cons:

No es un hotel lujoso, es para dormir y descansar, pero la calidad/precio es muy buena.

2026-06-18 • via Nuitee
J
Juan Carlos • solo_traveller • co
9
Pros:

Buenas habitaciones y la cercanía con la playa

Cons:

Mejorar los desayunos

2026-06-18 • via Nuitee