Candlewood Suites Dallas NW - Farmers Branch by IHG

Hotels
Candlewood Suites
8.6 (266 reviews)
1561 Mira Lago Blvd , Farmers Branch , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Pest issues
Stained towels

Categories

Cleanliness
6.68
Guests reported significant pest issues such as ants, spiders, and stained towels.
Service
9.65
The staff was routinely described as friendly and helpful.
Location
9.19
Standard quality for this hotel tier.
Room Quality
6.64
Reports of pests in rooms affected room quality perception.
Amenities
9.17
Standard quality for this hotel tier.
Value for Money
9.13
Standard quality for this hotel tier.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
9.15
Guests had mixed feelings due to cleaniness issues but appreciated the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:44

Property Description

Convenient Location
Located in Farmers Branch, Candlewood Suites Dallas NW offers easy access to Preston Center and nearby attractions, making it an ideal choice for travelers.

Modern Amenities
Enjoy a range of facilities including a fitness center, shared kitchen, and barbecue area. Stay connected with free WiFi throughout the property and take advantage of the business center for any work needs.

Comfortable Accommodations
Relax in non-smoking rooms, some equipped with a kitchen for added convenience. Families will appreciate the spacious family rooms and the 24-hour front desk for any assistance needed.

Book your stay at Candlewood Suites Dallas NW - Farmers Branch now and experience a perfect blend of comfort and convenience during your trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 266 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.19
Room Quality: 6.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
M
Mike solo_traveller us
8
It met my needs for sleep and a shower, but not much else.
Pros:

The location was convenient for a conference I was attending. The bed was comfortable.

Cons:

Had difficulty with Wi-Fi connectivity. Had to call the front desk to assist. There is no "free breakfast." Only free coffee, tea, or hot chocolate. Everything else was prepackaged items you had to purchase if you so desired.

2026-02-08 via Nuitee
H
Habte family_with_children us
8
2026-01-26 via Nuitee
D
David couple us
10
Nice clean friendly hotel.
Pros:

The friendly staff and how helpful they were to us.

Cons:

Air conditioning/heater couldn’t adjust from high to low temperature.

2026-01-26 via Nuitee
D
Deborah couple us
8
Pros:

Convenient in an upcoming area with new restaurants going in , easy access to interstates

Cons:

Need a full breakfast offered

2026-01-26 via Nuitee
J
John couple us
8
2026-01-19 via Nuitee
C
Chan family_with_children us
10
2025-12-28 via Nuitee
S
Shauna couple us
6
2025-12-25 via Nuitee
E
Eduardo family_with_children us
10
2025-12-09 via Nuitee
T
tim couple us
9
2025-11-18 via Nuitee
L
Leo M Naranjo solo_traveller co
8
2025-11-15 via Nuitee
L
Lloyd
10
Pros:

The staff was very friendly.

2025-10-12 via Nuitee
A
Anita pet
6
Pros:

The staff was friendly and helpful

2025-09-06 via Nuitee
W
Wyndall couple us
9
2025-09-06 via Nuitee
N
Nestor
10
Pros:

Very clean

2025-09-02 via Nuitee
M
McCary
2
Pros:

Ants were in our room in our bed on our clothes we were moved to another room because of this. That room was infested with spiders and dead bugs. The towels were stained. Still haven’t heard back from management

2025-08-25 via Nuitee
D
Dustin family_with_children
2
Pros:

Bugs

2025-08-24 via Nuitee
J
Juan family_with_children us
10
2025-07-22 via Nuitee
J
Jeanine couple bs
10
2025-07-15 via Nuitee
M
Mariana family with young children us
10
Exceptional
2025-06-23 via Nuitee
G
Gregory
10
Pros:

👌

2025-06-04 via Nuitee