Facilities

Free breakfast
Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Newspapers in lobby (surcharge)
Arcade/game room
Health club
Parasailing on site
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful room
Great location

Categories

Cleanliness
10
Room was very clean and beautifully decorated.
Service
10
Customer service was amazing.
Location
9.47
Everything was exceptional in terms of location.
Room Quality
10
Room was beautiful with a private pool.
Amenities
9.96
The spa and other amenities were exceptional.
Value for Money
9.49
Standard quality for this hotel tier.
Food and Beverage
9.47
Dining was part of the exceptional experience.
Overall Experience
10
One of our best experiences, better than four seasons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:02

Property Description

Luxurious Spa and Outdoor Pools
Indulge in massages, body treatments, and facials at the spa or unwind at the private beach and outdoor swimming pools.

Gourmet Dining and Bars
Enjoy diverse dining options at 3 restaurants including Carpe Diem, beach, poolside, and lounge bars serving refreshing drinks.

Convenience and Comfort
Benefit from free Wi-Fi, concierge services, business center, and spacious air-conditioned rooms with modern amenities.

Refresh your senses at Nana Princess Suites, Villas & Spa and experience a blend of luxury and relaxation. Secure your stay now.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Reservations are required for onsite COVID-19 testing

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

9.8
Based on 89 reviews
Cleanliness: 10
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.96
Value for Money: 9.49
Food and Beverage: 9.47
Overall Experience: 10
S
Sumit • family
10
Pros:

Very nice property and well maintained… Staff is also wonderful

2025-10-04 • via Nuitee
V
Varun • partner
10
Pros:

Everything was exceptional! Location, staff, spa, room, dining! One of our best experiences. Better than four seasons!

2025-09-23 • via Nuitee
A
Azniv
10
Excellent hotel
Pros:

Excellent hotel. True 5 star. The room, was very clean and beautifully decorated with a private pool. The customer service was amazing.

2025-09-21 • via Nuitee
L
Luong • family
10
Pros:

Es war rundum wunderbar.

2025-09-11 • via Nuitee
M
Markus • family_with_children
10
Pros:

:)

2025-07-28 • via Nuitee
T
Tiffani
10
Top notch place in Greece
Pros:

Absolutely stunning resort with the best service ❤️ Will be back for sure!!!

2025-07-26 • via Nuitee
A
Allan Zev • family_with_children
10
Pros:

Was absolutely amazing!!!

2025-07-13 • via Nuitee
M
Michael • family
10
Pros:

Absolutely perfect place. The hotel and grounds are beautiful in design and construction. The location, on a sandy beach with a protect small harbor, could not be better. The food options were good and the food excellent. But as important, the people: beyond compare. We’ve stayed at a lot of 5 star resorts and Nana Princess ranks in the top if not #1.

2025-06-18 • via Nuitee
M
Melissa
10
Pros:

Wonderful vacation time at Nana Princess

2025-06-12 • via Nuitee
E
Elizabeth • partner
10
Pros:

Jonathan was amazing! Super lovely guy. The hotel is perfect, honestly an oasis.

2025-05-27 • via Nuitee
J
Julie • partner
10
Pros:

This hotel is beyond anything i expected.The staff ,the food ,the room .Cant fault anything .Thanks nana princess and all their wonderful staff !!!



2025-05-13 • via Nuitee
L
Leo
10
Elegance and tranquility
Pros:

Everything about the resort is stunning, the setting, facilities, food and ambience.

The service is exceptional, big team of friendly, helpful and courteous staff always on hand whatever the need.

2025-05-05 • via Nuitee
Z
Zak • partner
10
Pros:

Had a very luxurious stay at Nana Princess and the customer care was beyond anything I’d ever experienced on a holiday before. All the staff were extremely friendly and attentive, and the whole experience felt very personal.

2025-05-04 • via Nuitee
C
Christian Claus
10
Ein unvergesslicher Urlaub
Pros:

Es fällt mir wirklich schwer, all die Eindrücke dieses Urlaubs in Worte zu fassen, so besonders war die Zeit. Schon bei der Ankunft im Hotel wurden wir herzlich empfangen. Die Atmosphäre war sofort angenehm – fast so, als würde man nach Hause kommen. Alles wurde uns freundlich erklärt und gezeigt, und wir haben uns vom ersten Moment an gut aufgehoben gefühlt.

Der Service war einfach großartig. Alle Mitarbeitenden waren aufmerksam, zuvorkommend und dabei unglaublich herzlich. Man hatte nie das Gefühl, nur „ein Gast“ zu sein – im Gegenteil: Jeder Wunsch wurde einem fast von den Augen abgelesen.

Ein echtes Highlight waren die Suiten. Sie sind wirklich atemberaubend – modern, stilvoll und unglaublich komfortabel. Ja, sie sind nicht günstig, aber das, was man bekommt, ist es mehr als wert. Wir haben uns selten so wohlgefühlt.

Auch kulinarisch war es ein Genuss: Das Essen war durchweg lecker, egal ob im Restaurant oder per Roomservice. Besonders schön fanden wir, dass sogar beim Essen im Zimmer liebevoll der Tisch gedeckt wurde – solche Details machen einfach den Unterschied.

Was uns ebenfalls beeindruckt hat: Es war immer jemand erreichbar, rund um die Uhr. Egal ob es um eine Frage ging oder um etwas scheinbar Banales wie neue Batterien für die Fernbedienung – alles wurde sofort und mit einem Lächeln erledigt.

Dieser Urlaub hat uns nicht nur Erholung gebracht, sondern auch viele schöne Erinnerungen. Wir kommen auf jeden Fall gerne wieder.

2025-05-01 • via Nuitee
D
Danielle • partner
10
Pros:

Fantastic stay at Nana Princess Suites. We stayed in a private pool room with an ocean view. We had a wonderful experience from check-in to check-out. This hotel provides the highest level of attention to detail and service. One of our favorite stops in Greece. We stayed in the bed and breakfast special, and paid for our dinners which were reasonably priced. We enjoyed the private pool, ocean view, and room service options (try the American breakfast special!). An overall great stay.

2024-11-03 • via Nuitee
A
Ayako
10
Pros:

We had an amazing time at Nana Princess. The staff and general service levels were outstanding and felt very personal. The hotel and resort is relatively new so everything was modern and of a high standard. With thanks particularly to Chrysa, Alla and Sofia who made our stay a highly memorable one. We look forward to returning.

2024-11-03 • via Nuitee
H
Helen Victoria • partner
10
Pros:

The hotel itself was beautiful and worth everyone if it’s 5 stars but the staff really make the difference (and if I could give them 6 stars I would). Attentive, always happy and chatting with an approach that felt genuine and not because they were told to. One if the best hotels we’ve ever stayed in. The food was excellent both breakfast and the restaurants, plenty of options for sunbathing either with your own private pool, 3 other pools or free cabanas on the beach. Absolutely awesome

2024-10-22 • via Nuitee
K
Kamil Khawaja • partner
10
Pros:

Excellent

2024-10-12 • via Nuitee
N
Nicholas • partner
10
Pros:

The management and staff were amazing. They bend over backwards to make sure we had a wonderful time. They made every effort to make sure we got everything we needed without hesitation. The property was impeccable and the staff as well. We can’t wait to return to the Nana Princess Suites with our family! Thank you for the fabulous experience!!

2024-09-27 • via Nuitee
D
Daniel Andrew • family
10
Pros:

Beautiful hotel, fantastic facilities, and the staff couldn't do enough. A real gem on the Crete coast line.

2024-09-20 • via Nuitee