hotel sierra nevada centro histórico

Hotels
8.7 (151 reviews)
calle burechito calle 21 # 6 - 73 , Santa Marta , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Unpleasant odors
Noisy environment
Lack of cleanliness in some areas

Categories

Cleanliness
7.7
There were mentions of some cleanliness issues, such as unpleasant odors and dirty surroundings.
Service
9.2
The service was praised for being very attentive and friendly throughout the reviews.
Location
9.2
Multiple reviews highlighted the hotel's excellent location in the historic center, close to attractions.
Room Quality
8.7
Rooms were described as comfortable, although there were a couple of concerns about odors.
Amenities
8.7
Amenities were found satisfactory, including well-maintained installations and a good breakfast.
Value for Money
8.7
Pricing is considered appropriate for the quality offered, according to several reviews.
Food and Beverage
8.7
Breakfast was reported as good, including fresh fruit offerings.
Overall Experience
8.7
Overall, guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:56

Property Description

Central Location in Santa Marta
Hotel Sierra Nevada offers a prime location in the heart of Santa Marta, just steps away from Bahía de Santa Marta Beach and Santa Marta Cathedral.

Comfortable and Convenient Amenities
Guests can enjoy air-conditioned rooms with free WiFi, a shared lounge, and room service. Each room is equipped with a desk, flat-screen TV, bed linen, and towels for a comfortable stay.

Proximity to Key Attractions
Explore nearby attractions such as Santa Marta Gold Museum, Santa Marta Marina, and Simon Bolivar Park, all within reach from the hotel. Let Hotel Sierra Nevada be your gateway to the best of Santa Marta.

Book your stay at Hotel Sierra Nevada now for an unforgettable experience in Santa Marta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SMR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 151 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
M
molina triana • solo_traveller • co
8
Pros:

Lo central

Cons:

Falta dotación

2026-05-09 • via Nuitee
S
Sandra Ide Mayorga • solo_traveller • cl
8
Pros:

La ubicación era buena, ya que se podía ir caminando a la costanera. El personal muy amable.

Cons:

En el baño no había jabón, ni un lugar para colgar las toallas. En la habitación no había un papelero.
El desayuno era poco variado y el horario de inicio del desayuno no se respeto..

2026-05-08 • via Nuitee
S
Sandra Rocio • couple • co
9
2026-05-07 • via Nuitee
D
Daniel • family_with_children • co
7
Pros:

La atención del personal es muy buena. Estas cerca a la bahia y varios comercios.

Cons:

La habitación es bastante pequeña, los espacios para poner el equipaje son insuficientes y el diseño esta mal pensado, ya que no esta pensado para estar junto a la playa, se ensucia todo con mucha facilidad y no habia donde tender la ropa o poner productos de aseo en los baños.

2026-05-04 • via Nuitee
A
Aline • couple • ch
7
Pros:

Gute Unterkunft mit angenehmer Zimmergrösse für eine Nacht.

Cons:

Das Zimmer ist eher dunkel und die Klimaanlage roch stark nach Schimmel.
Obwohl wir zwei Personen waren, gab es nur ein Duschtuch.
Der Kühlschrank ist sehr alt und sollte ersetzt werden.
Als Europäer isst man sein Frühstück lieber in einem Cafe.

2026-05-03 • via Nuitee
I
Ingmar • couple • nl
8
Een goed verblijf met een goede prijs/kwaliteit verhouding.
Pros:

Het ontbijt is vrij eenvoudig met weinig tot geen keuze, wel van goede kwaliteit. Locatie van het hotel is goed. Dichtbij het centro historico en strand. De hotelkamer met eigen douche en toilet is klein maar wel schoon met een goede airco en goede matrassen. Personeel is zeer vriendelijk en behulpzaam als je erom vraagt.

Cons:

Het was jammer dat je buiten de ontbijttijden geen koffie of thee kunt krijgen. Het ontbijt zou wat uitgebreider mogen en meer keuze hebben.

2026-04-29 • via Nuitee
K
Karol Liliana • solo_traveller • co
7
2026-04-23 • via Nuitee
P
Paola • family_with_children • co
10
Excelente ubicación
Pros:

Excelente atención

Cons:

El aire de la habitación no se sentía mucho
Pero me solucionaron

2026-04-20 • via Nuitee
R
Ronaldo • couple • pe
9
Pros:

Desayuno excelente y a tiempo.

2026-04-14 • via Nuitee
P
Pablo Valiente Constante • couple • co
9
Pros:

La Atención, el servicio en general, y en todo momento prestos a colaborar en lo que necesites.

2026-04-12 • via Nuitee
K
Klara • couple • de
7
Empfehlenswert
Pros:

Sehr gute Lage, sauber, freundliche Mitarbeiter. Frühstück auch gut.

Cons:

Zimmer war sehr hellhörig von der Straße her.

2026-04-08 • via Nuitee
T
Tabatha • extended_group • cl
10
Pros:

Exelente anfitriones el administrador y su esposa tambien sus mellisos muy amables y calidos nos sentimos en casa nos facilitaron la estadia tienen otros servicios montaña subida a sierra nevada maravillosa experiencia en todo precio y calidad ubicacion.

2026-04-07 • via Nuitee
R
rosmaldo José • extended_group • co
8
Cons:

la falta de parqueadero

2026-04-04 • via Nuitee
O
Oscar • couple • co
10
2026-04-04 • via Nuitee
V
Victor • couple • co
9
2026-04-03 • via Nuitee
M
Maria Antonella • couple • ar
9
2026-04-02 • via Nuitee
J
Joaquín • solo_traveller • es
9
2026-04-01 • via Nuitee
T
Teherán • solo_traveller • co
10
2026-03-30 • via Nuitee
D
Diego • couple • co
10
Excelente lugar.
Pros:

Todo muy limpio y ordenado. Se me quedaron unas cosas y me las guardaron. Son muy serviciales.

2026-03-29 • via Nuitee
G
Giancarlo • couple • pe
8
Pros:

La atención y la ubicación

Cons:

Las paredes son Drywall y se oían los ruidos de los costados.

2026-03-29 • via Nuitee