HOTEL SIERRA NEVADA-centro histórico de santa marta

Hotels
8.7 (118 reviews)
calle burechito calle 21 # 6 - 73 , Santa Marta , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Unpleasant odors
Noisy environment
Lack of cleanliness in some areas

Categories

Cleanliness
7.7
There were mentions of some cleanliness issues, such as unpleasant odors and dirty surroundings.
Service
9.2
The service was praised for being very attentive and friendly throughout the reviews.
Location
9.2
Multiple reviews highlighted the hotel's excellent location in the historic center, close to attractions.
Room Quality
8.7
Rooms were described as comfortable, although there were a couple of concerns about odors.
Amenities
8.7
Amenities were found satisfactory, including well-maintained installations and a good breakfast.
Value for Money
8.7
Pricing is considered appropriate for the quality offered, according to several reviews.
Food and Beverage
8.7
Breakfast was reported as good, including fresh fruit offerings.
Overall Experience
8.7
Overall, guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:56

Property Description

Central Location in Santa Marta
Hotel Sierra Nevada offers a prime location in the heart of Santa Marta, just steps away from Bahía de Santa Marta Beach and Santa Marta Cathedral.

Comfortable and Convenient Amenities
Guests can enjoy air-conditioned rooms with free WiFi, a shared lounge, and room service. Each room is equipped with a desk, flat-screen TV, bed linen, and towels for a comfortable stay.

Proximity to Key Attractions
Explore nearby attractions such as Santa Marta Gold Museum, Santa Marta Marina, and Simon Bolivar Park, all within reach from the hotel. Let Hotel Sierra Nevada be your gateway to the best of Santa Marta.

Book your stay at Hotel Sierra Nevada now for an unforgettable experience in Santa Marta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SMR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 118 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
P
Philippe • solo_traveller • fr
10
2026-02-12 • via Nuitee
S
Sanchez villamil • solo_traveller • co
10
Mala educación de la persona que me recibió era una señora
Pros:

El aseo y la ubicación

Cons:

Al ingreso una persona sin saludar de una vez me dijo que el check in era a las 12 y no a las 10 me pareció muy grosera la señora, uno primero saluda y pregunta

2026-02-12 • via Nuitee
O
Ottavia • couple • it
9
Mi sono sentita a casa e ci tornerei sicuramente!
Pros:

Le camere sono spaziose e pulite, la posizione è nel cuore del paese e il personale è super accogliente e disponibile a dare tantissimi preziosi consigli!

Cons:

Nulla.

2026-01-29 • via Nuitee
P
Paula • couple • co
9
Super
Pros:

Muy cómodo

Cons:

N/A

2026-01-19 • via Nuitee
A
Adriana • extended_group • co
10
Pros:

Comodidad y ventilación

2026-01-04 • via Nuitee
P
Paul • solo_traveller • de
9
Gutes Hotel
Pros:

Schönes Zimmer
Gute Lage
Freundliches und aufmerksames Personal

2026-01-02 • via Nuitee
E
Eliana Lizeth • extended_group • co
9
Pros:

Muy buena atención por parte del personal

2025-12-28 • via Nuitee
F
Fermín Ojeda Aguilar • couple • co
10
100% recomendado
Pros:

La atención de todo el personal fue muy amable, instalaciones super limpias, habitaciones muy comodas y seguras, excelente ubicación y precio acordé a su calidad

2025-09-18 • via Nuitee
T
Tomás • couple • co
10
Pros:

Muy limpio y cómodo

2025-08-18 • via Nuitee
F
francisco • family_with_children • co
7
Pros:

Esta en el centro historico entonces es practico.
El personal muy atento.

Cons:

No nos gustó el olor a húmedo en las camas , la vecindad muy ruidosa y pesada para viajar con niños, las calles muy sucias. Se escucha mucho todo en el hotel en general.

2025-07-31 • via Nuitee
H
Hall • couple • co
10
Pros:

Un lugar muy acogedor, bonitas instalaciones tal y como se ve en las fotos ,muy bien ubicado en el centro historico, cerca al parque de los novios, plaza de Bolivar, malecon, comercio. El personal muy amable y servicial, el desayuno bueno también, Incluye porcion de fruta.

Cons:

No tengo ningun mal comentario.

2025-07-08 • via Nuitee
S
Sergio • couple • es
5
Cons:

falta de limpieza.

2025-07-03 • via Nuitee
T
Thomas • young couple • de
9
Superb
Pros:

Small Hotel conveniently located close to the City center. Good starting point for exploring the city or for catching the buses to Tayrona and Palomino at Mercado Publico. Staff was friendly, welcoming and very helpful. Rooms are simple, but clean and tidy.

Cons:

Rooms are small, barely space to unpack luggage and windows partly to the inner floor

2025-01-17 • via Nuitee
T
Teran • family with young children • sa
9
Superb
2025-01-04 • via Nuitee
T
Tana • young couple • ca
10
Comfortable and clean - felt well rested after.
Pros:

Great location! The breakfast was really good. The front receptions service was excellent, very helpful.

2025-01-01 • via Nuitee
A
Adina • young couple • gb
5
Passable
2024-11-17 • via Nuitee
J
Jenny • young couple • nz
8
Very good
Pros:

Quiet, clean, handy to restaurants.
A good pick for overnight stay on the way to Tayrona.

2024-09-20 • via Nuitee
A
Andrea • solo traveller • co
8
Very good
2024-09-17 • via Nuitee
M
Matt • young couple • mt
8
Very good
Pros:

Property was very central and convenient...close to shops and entertainment area.,...

Cons:

Room was small with no surface or space for clothes....

2024-08-20 • via Nuitee
A
Ana • young couple • co
9
Superb
2024-08-16 • via Nuitee