Grand Hotel Vientiane

Hotels
8.4 (86 reviews)
Ban Phonsinuan vientiane capital , Vientiane , la

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good food
Cons:
Run down appearance
Noisy air conditioning

Categories

Cleanliness
8.05
Generally clean, but some reviews indicate the hotel is older and may not match the pictures.
Service
9.05
Staff are described as friendly and accommodating.
Location
8.45
Standard quality for this hotel tier.
Room Quality
7.55
Some rooms are noted to be run down and noisy.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.05
Slightly overpriced compared to facilities but generally good value for meals.
Food and Beverage
9.05
Meals are reported to be excellent, particularly the breakfast and set dinners.
Overall Experience
8.55
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

City Views and Stellar Service

Luxurious Rooms and Amenities

Delicious Dining Options

Experience the breathtaking city views and impeccable service at Grand Hotel Vientiane. Indulge in the comfort of air-conditioned rooms equipped with modern amenities. Enjoy a delicious meal at the on-site restaurant offering a variety of cuisines. Conveniently located near popular attractions, this 4-star hotel is the perfect choice for your stay in Vientiane. Book now and elevate your travel experience at Grand Hotel Vientiane.

Important information:

From September 2018 onwards, the property offers complimentary daily shuttle services for in-house guests to and from City Inn Vientiane located in the city center every one hour between 18:00 and 22:30 hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 86 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.45
Room Quality: 7.55
Amenities: 8.45
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
S
SHUNSUKE • solo_traveller • jp
10
Delisious!
Pros:

Every stuff is so kind!
Full of hospitality!

Cons:

None

2026-01-19 • via Nuitee
D
Donlaphon • family_with_children • th
10
2026-01-07 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
10
Best choise
Pros:

I promise you, No.1 hotel invientiane.

2026-01-05 • via Nuitee
S
Soulisack • solo_traveller • us
9
Luxury without over $100
Pros:

Fabulous hotel reasonably priced. Clean and fresh as well as quiet (most of the time). A balance between Price vs crowded. Any lower price and there will be overcrowded with obnoxious tourists.

Cons:

Nothing so far.

2026-01-05 • via Nuitee
T
TUAN THANH • couple • la
9
Pros:

Quite, clean

2025-12-29 • via Nuitee
T
TUAN THANH • couple • la
8
Pros:

Nice and clean

2025-12-29 • via Nuitee
S
SUMO YAKUZA • solo_traveller • jp
10
good time
Pros:

break fast & dinner was so nice

2025-12-20 • via Nuitee
H
Happe • solo_traveller • fi
10
2025-12-04 • via Nuitee
H
Hine Phet • solo_traveller • us
8
Excellent staff
Pros:

Staff

2025-12-03 • via Nuitee
N
Naila • family_with_children • us
9
2025-11-27 • via Nuitee
L
Lawrence • couple • th
7
Pros:

Meals were very good. Especially the set menu dinners

Cons:

The hotel is smaller and more run down than the pictures suggest

2025-11-21 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
10
good hospitality
Pros:

room cleanness,breakfast,dinner,staff

Cons:

none

2025-11-12 • via Nuitee
L
Lawrence • couple • th
8
Good food. Pleasant Staff generally good experience. But slightly overpriced.
Pros:

Meals at the restaurant were superb. Good breakfast. Good value for the prepaid dinner.

Cons:

Hotel is a little overpriced for the level of facilities. There are fancier, hotels that charge this amount or slightly less.

Photos give the impression it is a large and lavish hotel. In fact, it is a small and rather tired hotel.

2025-10-25 • via Nuitee
C
Charles • solo_traveller • au
10
Best ever stay
Pros:

Clean. Comfortable. Nice food. 🍱 friendly respectful staff.

2025-10-11 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
10
good time!
Pros:

everything!!

2025-10-01 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
10
asian beautiful
Pros:

hotel staff
breakfast
dinner
room quality

2025-10-01 • via Nuitee
M
Moreno • solo_traveller • es
2
Mala
Pros:

Comida correcta

Cons:

El hotel entero huele a tabaco, especialmente la habitación. Todo está muy viejo y el aire acondicionado hace mucho ruido. Las reviews que hay sobre este hotel son falsas.

2025-08-21 • via Nuitee
P
Peter • couple • us
8
2025-08-15 • via Nuitee
T
Thomas
10
Pros:

Great staff, super service

2025-07-20 • via Nuitee
B
Brigadier • solo_traveller • ye
4
2025-07-01 • via Nuitee