Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Beautiful hotel design
Cons:
Poor housekeeping
High food prices

Categories

Cleanliness
8.45
Housekeeping issues reported; incomplete cleaning on multiple days.
Service
10
Some positive interactions with staff, but several complaints about response time and hospitality.
Location
10
Great location near downtown attractions, very convenient.
Room Quality
9.95
Rooms reported as beautiful but with issues of noise and privacy.
Amenities
10
On-site restaurants and cafes were noted as exceptional by some guests.
Value for Money
9.45
High prices for food and services noted; not seen as worth the cost.
Food and Beverage
8.95
Food prices were criticized as astronomical; mixed reviews on quality.
Overall Experience
10
Many guests enjoyed their stay, but there were significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Accommodation
Noelle, nestled in the heart of Nashville, offers a 4-star experience just steps away from Ryman Auditorium and Johnny Cash Museum. The rooms feature modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at the on-site restaurant serving delectable American cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and gluten-free options, promising a delightful dining experience for all guests.

Convenient Facilities
Enjoy the convenience of free bikes, private parking, a fitness centre, and a shared lounge during your stay at Noelle. Whether you're looking to explore the city centre, relax in the bar, or utilize the business centre, this hotel has everything to make your stay memorable.

To experience luxury and convenience in the heart of Nashville, book your stay at Noelle today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

9.6
Based on 833 reviews
Cleanliness: 8.45
Service: 10
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 10
J
jeff • couple • us
9
2026-03-03 • via Nuitee
J
John • extended_group • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
K
Kathleen • extended_group • us
10
Would definitely return.
Pros:

Clean, stylish, historic

Cons:

N/A

2026-01-27 • via Nuitee
J
Jennifer • couple • us
1
Charged twice with no resolution
Pros:

room

Cons:

I have been charged twice. Once by Booking.com which I told the check in staff about and they saw my receipt and confirmation number. Then, they proceeded to charge me again after check out.

2026-01-27 • via Nuitee
C
Charlotte • couple • us
1
2026-01-19 • via Nuitee
M
Marquis • couple • us
10
Fun, relaxing , friendly
Pros:

Location, the room was perfect !

Cons:

No complaints

2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
9
Very good.
Pros:

The staff very friendly and helpful.

Cons:

The traffic getting to the hotel is bad.

2026-01-15 • via Nuitee
A
Addison • couple • us
10
2026-01-12 • via Nuitee
S
Starr • couple • us
4
2026-01-11 • via Nuitee
E
Ed • couple • au
8
Beautiful hotel in an awesome spot
Pros:

Loved the style of the hotel and all of the restaurants, bars and cafes on site were exceptional. In a great location to explore downtown Nashville just steps from anywhere you want to be.

Cons:

We changed rooms after our first night due to lots of noise from within the hall of the property. The rooms are beautiful but the seal between the room and corridor leaks light and noise which makes the rooms feel less private/premium. Could also have been due to increased late night activity with NYE. After moving to a higher floor we had a larger room and experienced less noise issues.

2026-01-08 • via Nuitee
A
Andrea • family_with_children • au
10
Loved our short stay at Noelle! Will go back!
Pros:

Such a great hotel. Awesome location. Great service & really comfortable.

Cons:

Nothing to dislike

2026-01-06 • via Nuitee
H
Holcom • solo_traveller • us
10
2026-01-06 • via Nuitee
C
carly • couple • us
6
Looks great but is deceiving, zero real personality especially for the price of the hotel.
Pros:

The location was great, right in printer’s alley and two blocks from broadway. The room was comfortable and bed was great. The decorations for christmas were so cute (until staff took them down as we were checking in). The overall look and vibe of the hotel was elegant.

Cons:

The view of a brick wall outside was unpleasant considering the price for the stay. House keeping never came two out of four days (the other two we had dnd on door) Had to call down for new towels while our old ones sat wet on the floor because again, no housekeeping. The prices for food were astronomical.$42 for steak nachos at the restaurant located in the basement. Absolutely not. Zero personality from anyone at the front desk at check in and out. There were large dogs barking in the room next to us and when we told the front desk they literally could not have cared less. Zero hospitality when i mentioned we were staying for our wedding anniversary. Also was charged 300$ for parking for 4 nights. Absolutely insane

2026-01-06 • via Nuitee
J
Jeff • couple • us
4
Waste of $1600.. Ill stay at the Hilton next time, a much better hotel.
Pros:

View was ok

Cons:

Very Outdated Hotel. Terrible elevators, restaurants, food. Overpriced breakfast, very messy cafe with food on tables and dishes not cleaned up.

2026-01-04 • via Nuitee
H
Harper • couple • us
3
Horrible
Pros:

The only good thing was the walking distance

Cons:

It took 2 hours for the valet to find our keys. They said i was gonna have a hold for incidentals, it was 3x was we paid for the 1 night we stayed. Now I have 3 extra $76, $246, $200 charges on my card. We weren't even at the hotel except to sleep then left early. This is trash. Now I'm going to have to call my bank and find out where all these charges are from .

2026-01-03 • via Nuitee
A
Adventurer711451 • Couples • Lakeline, Lake County, Ohio
10
The Noelle has my heart!
Pros:

I truly loved my stay at the Noelle. It is in a great location and in walking distance to all the attractions in Nashville. I absolutely love the history of this hotel, it is a gorgeous art deco hotel with exquisite details everywhere. It was decorated for Christmas with a breath taking tree in the lobby. The little details really made my stay from the coffee/tea and water (flat and sparkling) station on each floor, the heron logo/branding throughout, the artwork that lines the halls/rooms detailing the history of Nashville, and the funky coffee mugs in the room. I probably said, "Look how cool this is!" a hundred times!.
The staff was wonderful. I shared a story with staff about the connection my late mother had to the Blue Heron and how The Noelle was special to me because of that. They sent me two hand written letters thanking me for sharing my story and personally delivered a gift to my room of a Blue Heron ornament from their gift shop. Totally blown away and can not wait to return.

2026-01-02 • via Tripadvisor
R
Rodrigo • family_with_children • us
10
Great place at a great location.
Pros:

Great location. And the restaurants were good.

Cons:

Breakfast took forever one day. I get it, it happens. Asked front desk a few questions, didn’t quite get all the answers. If it were me, I would have found the answer and got back to client.

2026-01-01 • via Nuitee
L
Lenore • family_with_children • ca
8
The location of the hotel was perfect - so close to all the attractions that we wanted to visit.
Pros:

Location was excellent. The coffee and water station in the hallway was huge bonus and really appreciated.

Cons:

The street noise on Friday and Saturday nights was quite loud. The parking was very expensive.

2025-12-31 • via Nuitee
T
tanyahK7462HZ • Family
10
Great time!
Pros:

We had the best time! The staff, specifically Suelene, was amazing! We stayed one night to enjoy our own town, and recommend it for anyone on Nashvile.

2025-12-27 • via Tripadvisor
R
Roy • couple • us
8
2025-12-27 • via Nuitee