Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious and comfortable rooms
Good value for money
Cons:
Parking issues
Take-away breakfast suggestion
Humidity concerns in the city

Categories

Cleanliness
9.34
Multiple reviews noted the rooms were clean.
Service
9.91
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.76
The location is described as excellent, close to the city center.
Room Quality
9.5
Rooms were reported to be spacious and comfortable.
Amenities
9.14
Positive mentions of well-equipped rooms and nice bathrooms.
Value for Money
9.29
Good value noted in several reviews.
Food and Beverage
8.54
Some suggestions for improvements, like a take-away breakfast.
Overall Experience
9.72
Guests had a fantastic experience overall, with high praise for various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Centrally Located in Chania Town

Luxurious Room Amenities
Each room at Mosaic features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a kettle and a hairdryer in every room.

Concierge Service Available
Experience personalized service with the concierge at your disposal throughout your stay.

Book your stay at Mosaic for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1544 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.76
Room Quality: 9.5
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.54
Overall Experience: 9.72
T
Tomer • solo_traveller • il
4
Noisy and under construction
Pros:

Great location and pretty clean. Great staff that are very nice.

Cons:

There was construction near the hotel, and every morning at 6 am, there was very loud noise. The rooms and windows are not noise proof like the hotel says they are.. also there were lots of people at 4 am that leave the bar or club next to the hotel that kept making noise at 4 am a few nights in a row while our stay.

2026-06-06 • via Nuitee
B
Belen • solo_traveller • es
10
2026-06-05 • via Nuitee
C
Christian • couple • it
8
Very nice staying!
Pros:

Nice room, super comfortable bed/mattress (we loved it!)

Cons:

Parking on the street was quite difficult.
I would not recommend it to someone with a car.

2026-06-05 • via Nuitee
M
murat • couple • tr
9
2026-06-04 • via Nuitee
L
Lois • solo_traveller • nl
8
Heerlijk hotel op een centrale plek in Chania.
Pros:

Super vriendelijk personeel, er werd iedere dag schoongemaakt en met slechts een paar minuten lopen zit je in de oude stad van Chania! Ook hebben ze mogelijkheden voor ontbijt op de kamer of voor een leuke prijs bij een restaurant in de buurt waar ze mee samenwerken.

Cons:

Enige wat tegenviel is dat het een vrij gehorig hotel is (geluiden in het hotel en van de bar naast het hotel).

2026-06-02 • via Nuitee
K
Khatib • couple • il
10
Pros:

Amazing stay! Perfect location, delicious breakfast, and very comfortable rooms. Everything was clean and the staff were very welcoming. Would definitely stay again.

2026-05-31 • via Nuitee
J
Jo-Anne • family_with_children • gb
10
Perfect for visiting Chania.
Pros:

Location. Friendly staff. Easy check. Room facilities. Cleanliness

Cons:

Has parking but it's an extra €7

2026-05-31 • via Nuitee
N
Ngun Tha Zing • couple • dk
8
2026-05-30 • via Nuitee
J
JAE DONG • family_with_children • gb
10
2026-05-29 • via Nuitee
V
Victoria • solo_traveller • ie
10
Corta pero muy acogedora
2026-05-26 • via Nuitee
M
Miguel • solo_traveller • de
9
2026-05-25 • via Nuitee
A
Alexander • couple • il
8
Great value for money!
Pros:

Style, stuff, cleanliness, 5 min walking to the center, parking availability.

Cons:

Unfortunately, being on the street, does not suppose quietness at night. It doesn't mean to be loud, but expect some sudden noises. Also keep in mind that parking is not working on Sundays, thought it's not a problem to find a spot on the street at weekend.

2026-05-22 • via Nuitee
A
Antonios • solo_traveller • be
9
2026-05-22 • via Nuitee
A
Alexander • solo_traveller • gb
10
Beautiful room, nice location
Pros:

Lovely room, nice location a small walk to old town. Lovely kind staff.

Cons:

Nothing, great experience

2026-05-20 • via Nuitee
O
olivier • solo_traveller • fr
9
Pros:

Accueil chaleureux et chambre très spacieuse.

2026-05-19 • via Nuitee
G
georgios • extended_group • gr
9
2026-05-19 • via Nuitee
Y
Yuliya • solo_traveller • de
9
A very comfortable stay and a clear recommendation for anyone who wants to stay in Chania’s centre.
Pros:

Great location. Big room. Comfy bed.
Girls at the reception were always super helpful and friendly.

Cons:

From time to time during night I could hear outside noises but there’s nothing to do with the hotel itself.

2026-05-18 • via Nuitee
T
Thomas • couple • ch
8
2026-05-18 • via Nuitee
J
Joachim • couple • be
10
Fantastic staff, great location, recommend!
Pros:

Very friendly and extremely helpful staff who made our stay wonderful. Great location, breakfast option both at the hotel (delivered + very nice for a small price) or nearby (ask at reception for tips). Would definitely stay here again!

2026-05-16 • via Nuitee
M
Marcela J. • solo_traveller • cz
10
Pros:

Skvělá lokalita kousek od centra i autobusového nádraží.

2026-05-15 • via Nuitee