Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious and comfortable rooms
Good value for money
Cons:
Parking issues
Take-away breakfast suggestion
Humidity concerns in the city

Categories

Cleanliness
9.34
Multiple reviews noted the rooms were clean.
Service
9.91
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.76
The location is described as excellent, close to the city center.
Room Quality
9.5
Rooms were reported to be spacious and comfortable.
Amenities
9.14
Positive mentions of well-equipped rooms and nice bathrooms.
Value for Money
9.29
Good value noted in several reviews.
Food and Beverage
8.54
Some suggestions for improvements, like a take-away breakfast.
Overall Experience
9.72
Guests had a fantastic experience overall, with high praise for various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Centrally Located in Chania Town

Luxurious Room Amenities
Each room at Mosaic features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a kettle and a hairdryer in every room.

Concierge Service Available
Experience personalized service with the concierge at your disposal throughout your stay.

Book your stay at Mosaic for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1457 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.76
Room Quality: 9.5
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.54
Overall Experience: 9.72
Μαρω • family_with_children • gr
10
Pros:

Πολύ καλή τοποθεσία. Φιλικό προσωπικό

2026-03-21 • via Nuitee
P
Papaioannou • solo_traveller • gr
10
2026-03-20 • via Nuitee
M
MICHAEL • solo_traveller • gr
10
More than I expected, a perfect new choice for my regular visits to Chania
Pros:

Pretty much everything - as I was a late arrival the arrangements made for me to access the property and "self check-in" worked perfectly, despite my initial worries. The room was more than adequate for one person, or would have also been for a couple. The staff, including the cleaners, and especially Ειρήνη on reception, were all helpful and welcoming.

Cons:

Nothing

2026-03-17 • via Nuitee
D
Despoina • couple • gr
10
Pros:

Πολύ καλή τοποθεσία, άνετος χώρος, ευγενέστατο προσωπικό. Θα το επισκεπτόμουν ξανά!

2026-03-17 • via Nuitee
F
Fay • couple • gr
10
Πολύ όμορφο ξενοδοχείο με υπέροχη αισθητική σε πολύ καλή τοποθεσία,το προσωπικό ήταν άριστο και πολύ εξυπηρετικο!
2026-03-16 • via Nuitee
V
Vasiliki • family_with_children • gr
9
2026-03-15 • via Nuitee
ΖΑΧΑΡΙΟΥΔΑΚΗΣ • couple • gr
10
2026-03-07 • via Nuitee
N
Niki • extended_group • gr
10
2026-03-02 • via Nuitee
G
Georgia • couple • gr
9
Πολύ ευχάριστη και άνετη !
Pros:

Το ότι το κατάλυμα είναι και pet friendly!!

Cons:

Ηταν όλα τέλεια !

2026-03-01 • via Nuitee
G
George • couple • gr
10
Pros:

Τοποθεσία, ο χώρος άριστος καθαρός ρετρο μ.ενα στυλ μοναδικό, το προσωπικό ευγενέστατη και με άριστη εξυπηρετηση

2026-03-01 • via Nuitee
S
Shinji • solo_traveller • jp
10
お値段以上で大満足
Pros:

店員さんが気さくで、困ったことに対して何でも真摯にこたえてくれた。設備はやや古いが、アメニティも十分で、清掃もきちんと行われてとても快適に過ごすことができた。

Cons:

建物がやや古い。たとえばエレベーターが少し怖かったり、廊下のタイルが歩くとカタカタと音を立てたりしていた。

2026-02-28 • via Nuitee
G
GEORGIA • family_with_children • gr
9
2026-02-28 • via Nuitee
L
Lyndon • extended_group • us
9
2026-02-26 • via Nuitee
C
Christina • couple • gr
10
2026-02-24 • via Nuitee
N
NEOKLIS • couple • gr
10
2026-02-23 • via Nuitee
F
fjannis • couple • gr
10
Pros:

Το ρετρό design

Cons:

Τίποτα

2026-02-22 • via Nuitee
E
Evlavia • solo_traveller • gr
10
Pros:

Το προσωπικό υπήρξε ευγενέστατο. Μας έκανε να νιώσουμε άνετα και μας κατατοπίσε σε ζητήματα γνωριμίας με την πόλη. Το κατάλυμα ήταν καθαρό. Η τοποθεσία αρκετά καλή.

Cons:

Ίσως θα έπρεπε να γίνει μέριμνα για μείωση του εξωτερικού θορύβου.

2026-02-22 • via Nuitee
Ελευθερία • couple • gr
10
2026-02-12 • via Nuitee
Μαριάνθη • couple • gr
10
2026-02-09 • via Nuitee
M
MOSCHOS • family_with_children • gr
10
2026-01-31 • via Nuitee