Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious and comfortable rooms
Good value for money
Cons:
Parking issues
Take-away breakfast suggestion
Humidity concerns in the city

Categories

Cleanliness
9.34
Multiple reviews noted the rooms were clean.
Service
9.91
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.76
The location is described as excellent, close to the city center.
Room Quality
9.5
Rooms were reported to be spacious and comfortable.
Amenities
9.14
Positive mentions of well-equipped rooms and nice bathrooms.
Value for Money
9.29
Good value noted in several reviews.
Food and Beverage
8.54
Some suggestions for improvements, like a take-away breakfast.
Overall Experience
9.72
Guests had a fantastic experience overall, with high praise for various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Centrally Located in Chania Town

Luxurious Room Amenities
Each room at Mosaic features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a kettle and a hairdryer in every room.

Concierge Service Available
Experience personalized service with the concierge at your disposal throughout your stay.

Book your stay at Mosaic for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1583 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.76
Room Quality: 9.5
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.54
Overall Experience: 9.72
J
julien • family_with_children • re
8
Malgré le parking manquant un bon séjour.
Pros:

Établissement très bien placé pour se rendre dans la vielle ville de chania ou la canée à pied.

Cons:

l’hôtel dit avoir des places de parking mais pas du tout. Assez difficile d’y trouver une place surtout en journée.
Le parking a été une petite complication à certain moment.

2026-07-25 • via Nuitee
M
Mina • couple • rs
10
wow
Pros:

Location could not be better, staff very friendly and ready to help, very clean room (every day), bed is super comfy! We are happy that we choose Mosaic, thanks, you rock!

2026-07-22 • via Nuitee
I
Isabell • couple • se
10
Pros:

Very nice hotel with large, spacious rooms and a generous bathroom. Everything was spotlessly clean, and the room even smelled fresh and inviting. The location is perfect, just a short stroll to the main harbour, where you’ll find plenty of bars and restaurants. Street parking was easy to find. The staff were friendly and welcoming throughout our stay. A fantastic experience from start to finish, 10/10!

2026-07-22 • via Nuitee
G
Gaetano • couple • it
10
2026-07-22 • via Nuitee
J
Jonathan Zammit • solo_traveller • mt
10
Great location
Pros:

The location was perfect and the staff were the best ever. The room was spacious and the bathroom also.

Cons:

Nothing

2026-07-22 • via Nuitee
S
Samuel • couple • fr
10
Super emplacement confortable dans La Canée
Pros:

Tres beau bâtiment, la chambre super également. Très proche du centre de La Canée.

Cons:

RAS

2026-07-21 • via Nuitee
N
Natasja • family_with_children • nl
9
Perfect hotel voor een vakantie in chania en omgeving
Pros:

Kamer was echt super netjes en comfortabel

Cons:

Niks

2026-07-21 • via Nuitee
S
Sabatino • couple • it
10
Week-end a Chania in questa struttura ..nulla da dire sia la posizione che il personale favoloso.Stanze sempre pulite e
Pros:

Posizione e personale favoloso

Cons:

Forse un pochino piccola la stanza

2026-07-20 • via Nuitee
A
Alberto • solo_traveller • es
9
Cómodo para el turista
Pros:

Apartamentos que cumplen con las expectativas. Instalaciones modernas, pero impersonales. Buena localización, posibilidad de que lleven el desayuno a la habitación por un módico precio de 5-6 euros. Servicio amable que resolvió todas nuestras dudas sobre Samaria.
Tienen un acuerdo con Ginger Concept con posibilidad de brunch de buena calidad por un precio asequible.

Cons:

No cuenta con servicio de parking y ausencia de buenas vistas al encontrarse en pleno centro de Chania.
Hotel impersonal sin demasiada atención al detalle.

2026-07-19 • via Nuitee
D
Daniel • family_with_children • de
7
Zentral
Pros:

Sehr einfach und schlicht gehalten und trotzdem schick. Restaurants, Bäckerei und Supermärkte in der Nähe. Ein kurzer Spaziergang und man ist schon am alten Hafen.

Cons:

Für drei Personen war das Zimmer viel zu klein. Das Bett war auch zu hart und ungemütlich. Aber für 1-3 Tage geht das in Ordnung. Einen Parkplatz haben wir nie gefunden, deshalb mussten wir immer ins Parkhaus.

2026-07-19 • via Nuitee
S
Stelios • couple • gr
9
2026-07-18 • via Nuitee
R
Raanan • family_with_children • il
9
מלון טוב ותמורה מעולה
Pros:

מיקום מעולה ויחס טוב של הצוות

Cons:

קומה שניה אינטרנט של המלון קצת איטי צריך לשפר

2026-07-17 • via Nuitee
P
Park • couple • de
9
Great stay! Would recommend :)
Pros:

Very central location with nice paid parking option available that is cheaper than the rate at the parking park. Staff was super friendly as well :) would recommend!

2026-07-16 • via Nuitee
P
PHILIPPOS • family_with_children • ch
10
Pros:

The location. I would recommend the parking offer if you have a car, cause it’s difficult to find a parking spot around the hotel.

Cons:

The view of our balcony wasn’t anything to remember.

2026-07-16 • via Nuitee
E
EMMANOUIL • solo_traveller • gr
9
2026-07-15 • via Nuitee
E
EVA MARIA • couple • es
7
Pros:

La ubicación buena. La primera habitación que tuve daba a un patio y el balcón era ciego. Eso no me gustó. Después pasamos a otra habitación (había reservado dos habitaciones en dos fechas diferentes) que tenía balcón a la calle y estaba mejor iluminada y ventilada y me gustó mucho más y además daba a una calle que no era ruidosa. El personal muy amable. Las camas de ambas fueron confortables.

Cons:

La habitación que da al patio es más oscura y tiene un balcón cegado con tablas de madera rotas que necesitaría ser reparado.

2026-07-12 • via Nuitee
T
Theonymfi • couple • lu
10
Εξαιρετικό
2026-07-09 • via Nuitee
C
Cesare • solo_traveller • it
10
2026-07-09 • via Nuitee
C
Cecilia • couple • cl
10
Pros:

Muy buen alojamiento, ubicación exceptional

2026-07-07 • via Nuitee
C
Christos • couple • gr
9
2026-07-07 • via Nuitee