Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious and comfortable rooms
Good value for money
Cons:
Parking issues
Take-away breakfast suggestion
Humidity concerns in the city

Categories

Cleanliness
9.34
Multiple reviews noted the rooms were clean.
Service
9.91
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.76
The location is described as excellent, close to the city center.
Room Quality
9.5
Rooms were reported to be spacious and comfortable.
Amenities
9.14
Positive mentions of well-equipped rooms and nice bathrooms.
Value for Money
9.29
Good value noted in several reviews.
Food and Beverage
8.54
Some suggestions for improvements, like a take-away breakfast.
Overall Experience
9.72
Guests had a fantastic experience overall, with high praise for various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Centrally Located in Chania Town

Luxurious Room Amenities
Each room at Mosaic features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a kettle and a hairdryer in every room.

Concierge Service Available
Experience personalized service with the concierge at your disposal throughout your stay.

Book your stay at Mosaic for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1455 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.76
Room Quality: 9.5
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.54
Overall Experience: 9.72
Ελευθερία • couple • gr
10
2026-02-12 • via Nuitee
Μαριάνθη • couple • gr
10
2026-02-09 • via Nuitee
M
MOSCHOS • family_with_children • gr
10
2026-01-31 • via Nuitee
M
MARIA • couple • gr
10
2026-01-24 • via Nuitee
P
Panagiotis • solo_traveller • gr
10
2026-01-23 • via Nuitee
F
Francois • couple • fr
10
2026-01-22 • via Nuitee
E
Estelle • solo_traveller • fr
10
Deux confortables nuitées dans cet hôtel. Accueillie chaleureusement par deux femmes, chambre impeccable, emplacement id
Pros:

Un accueil soigné, un établissement propre et accueillant - décoration sobre et de bon goût. Petit + pour le balcon de la chambre

Cons:

Peut-être la rue dans laquelle il trône !

2026-01-20 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
9
2026-01-20 • via Nuitee
S
Spyridon • couple • gr
10
2026-01-20 • via Nuitee
G
Georgios • solo_traveller • gr
10
Τέλεια
Pros:

Τα πάντα ήταν τέλεια! Είναι εξαιρετικοί!

2026-01-20 • via Nuitee
S
Sarah • couple • ie
10
Pros:

Staff were amazing - so helpful and kind. Accommodated us last minute due to adverse weather. Very clean and beautiful hotel, that is extremely close to everything. Thank you for being so hospitable!

Cons:

Nothing! Perfect overnight stay

2026-01-19 • via Nuitee
P
Paola • solo_traveller • it
10
Il mio soggiorno è stato così piacevole che spero di tornare quanto prima nella stessa struttura
Pros:

Posizione perfetta per visitare la città e anche per raggiungere la stazione bus. Struttura dal design molto particolare e curato nei dettagli, personale molto attento e gentile, stanza comodissima.

2026-01-19 • via Nuitee
L
louise • extended_group • fr
10
super !
Pros:

tout était très bien, le personnel comme le matériel, je recommande, j’y retournerais si je devais revenir en crète !

Cons:

rienn

2026-01-19 • via Nuitee
P
Paula • extended_group • it
10
Pros:

The staff was incredibly nice and gave us very good tips about restaurants and such!!

2026-01-19 • via Nuitee
P
Patrizia • couple • it
10
2026-01-19 • via Nuitee
J
Jean-Louis • solo_traveller • fr
9
2026-01-19 • via Nuitee
M
Mirko • couple • it
5
Pros:

Vicinanza al centro e dimensioni stanza

Cons:

Mancanza di aria condizionata nelle aree comuni
Mancanza di servizio laundry
Cambio asciugamani solo ogni 2 giorni
Orari della reception limitati

2026-01-19 • via Nuitee
P
Paul • couple • fr
10
Super
Pros:

L’emplacement et le personnel très agréable

2026-01-19 • via Nuitee
I
Ippodameia • family_with_children • cy
9
2026-01-19 • via Nuitee
ΒΑΓΓΕΛΗΣ • couple • gr
10
2026-01-19 • via Nuitee