Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious and comfortable rooms
Good value for money
Cons:
Parking issues
Take-away breakfast suggestion
Humidity concerns in the city

Categories

Cleanliness
9.34
Multiple reviews noted the rooms were clean.
Service
9.91
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.76
The location is described as excellent, close to the city center.
Room Quality
9.5
Rooms were reported to be spacious and comfortable.
Amenities
9.14
Positive mentions of well-equipped rooms and nice bathrooms.
Value for Money
9.29
Good value noted in several reviews.
Food and Beverage
8.54
Some suggestions for improvements, like a take-away breakfast.
Overall Experience
9.72
Guests had a fantastic experience overall, with high praise for various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Centrally Located in Chania Town

Luxurious Room Amenities
Each room at Mosaic features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a kettle and a hairdryer in every room.

Concierge Service Available
Experience personalized service with the concierge at your disposal throughout your stay.

Book your stay at Mosaic for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1489 reviews
Cleanliness: 9.34
Service: 9.91
Location: 9.76
Room Quality: 9.5
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.54
Overall Experience: 9.72
R
Rituparna • family_with_children • gb
10
2026-04-11 • via Nuitee
K
Kyunghwa • extended_group • kr
9
Pros:

올드타운 뒷쪽이라 시끄럽지않으면서 접근성이 좋아요. 현지인맛집 가깝고요, 버스터미널 바로옆이라 타도시로 이동하기도좋아요. 시설이고 이런건 당연히 좋구요.

Cons:

와이파이가 너무 느려요 ㅜ

2026-04-09 • via Nuitee
L
Loumfis • solo_traveller • gr
10
Pros:

Η τοποθεσία και το δωμάτιο

Cons:

Όλα άψογα

2026-04-07 • via Nuitee
E
Elodie • couple • ca
7
No parking
Pros:

Well located

Cons:

The parking is actually not included, not available on Sundays and the hotel only has one spot which they rent for 7€/day.
Don’t book this hotel if you wish a secured parking spot.

2026-04-07 • via Nuitee
A
Andonis • solo_traveller • de
10
Zentral und sehr gut
Pros:

Alles ok

2026-04-06 • via Nuitee
V
Vincent • couple • nl
10
Pros:

Schone, mooie kamers midden in het oude centrum tegen erg gunstige prijs. Ontbijt was ook erg goed niet duur

2026-04-04 • via Nuitee
W
Waltraud • couple • ec
9
Pros:

The room was spacious and clean. The hotel is close to the old town,

2026-04-04 • via Nuitee
S
sylvie • couple • fr
8
Un hotel avec du charme, du confort et très bien situé pour visiter la canee
Pros:

Hôtel charmant, personnel agréable et souriant, confort de la literie, emplacement

Cons:

Tout était parfait

2026-04-04 • via Nuitee
M
MANUEL • solo_traveller • es
9
Pros:

Muy buen hotel en el Centro de La Canea, junto a la estación de autobuses y a unos 10 minutos del Puerto. No descansé bien porque venía ruido de música, desconozco si de otra habitación o de algún local de ocio nocturno.

2026-04-03 • via Nuitee
J
Julie • couple • fr
10
2026-04-02 • via Nuitee
A
Aspa • couple • gr
8
Pros:

Ειναι Κοντά στο κεντρο!

Cons:

Στο πατωμα Τα πλακακια θελουν φτιαξιμο!!!

2026-03-26 • via Nuitee
K
Karen • extended_group • co
9
Pros:

Staff

2026-03-26 • via Nuitee
E
Evangelos • solo_traveller • gr
10
2026-03-25 • via Nuitee
Μαρία • couple • gr
9
2026-03-23 • via Nuitee
S
Spyros • couple • gr
9
2026-03-23 • via Nuitee
Μαρω • family_with_children • gr
10
Pros:

Πολύ καλή τοποθεσία. Φιλικό προσωπικό

2026-03-21 • via Nuitee
P
Papaioannou • solo_traveller • gr
10
2026-03-20 • via Nuitee
D
Despoina • couple • gr
10
Pros:

Πολύ καλή τοποθεσία, άνετος χώρος, ευγενέστατο προσωπικό. Θα το επισκεπτόμουν ξανά!

2026-03-17 • via Nuitee
M
MICHAEL • solo_traveller • gr
10
More than I expected, a perfect new choice for my regular visits to Chania
Pros:

Pretty much everything - as I was a late arrival the arrangements made for me to access the property and "self check-in" worked perfectly, despite my initial worries. The room was more than adequate for one person, or would have also been for a couple. The staff, including the cleaners, and especially Ειρήνη on reception, were all helpful and welcoming.

Cons:

Nothing

2026-03-17 • via Nuitee
F
Fay • couple • gr
10
Πολύ όμορφο ξενοδοχείο με υπέροχη αισθητική σε πολύ καλή τοποθεσία,το προσωπικό ήταν άριστο και πολύ εξυπηρετικο!
2026-03-16 • via Nuitee