Best Western Plus Addis Ababa

Hotels
Best Western Plus
9.2 (956 reviews)
Bole Medhanealem Road , Addis Ababa , et

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Cons:
Location not ideal
Rooms small

Categories

Cleanliness
9.41
The hotel was described as very clean and comfortable.
Service
9.88
Many reviews highlighted exceptional service and friendly staff.
Location
8.42
Some reviews mentioned the location being not good and a bit far.
Room Quality
8.87
Overall comfortable, but mentioned the rooms were small in some instances.
Amenities
9.4
Amenities like breakfast and spa services received positive remarks.
Value for Money
8.86
Some found it a bit pricey, but generally satisfied with the value.
Food and Beverage
9.41
Breakfast options were noted as very good and appreciated.
Overall Experience
9.38
Reviews indicate a very happy overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Luxurious Rooms with City Views
Indulge in our air-conditioned rooms offering free WiFi and stunning city views. Each room is equipped with a desk, a private bathroom with complimentary toiletries, and a flat-screen TV with satellite channels.

Wellness Area with Sauna and Fitness Centre
Relax and rejuvenate in our wellness area featuring a sauna and a modern fitness centre. Unwind after a long day of exploring the city or keep up with your fitness routine during your stay.

Convenient Airport Transfers
Enjoy a hassle-free arrival and departure with our complimentary airport transfers to and from Bole International Airport, located just 1km away from Best Western Plus Addis Ababa.

Experience luxury and convenience at Best Western Plus Addis Ababa. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 956 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
O
Olawale solo_traveller gb
7
2026-04-25 via Nuitee
F
Fasil couple no
9
2026-04-22 via Nuitee
R
Riiron couple ch
10
Chaleureux
Pros:

La gentillesse et la disponibilité du personnel, la propreté (super propre) et l’emplacement qui était vraiment très idéal.

Cons:

Tout était nickel

2026-04-22 via Nuitee
E
Elizabeth solo_traveller ss
7
Pros:

Breakfast and the room was cleaned well.

Cons:

The bathroom needs a friction mat cos it's very easy to slide in the shower. It also wouldn't hurt to add basic necessities like shower caps and a little sanitary kit.

2026-04-21 via Nuitee
M
Martínez Pérez couple es
10
Hotel in a great location. The staff was charming and very helpful, same for the room service... an absolutely recommend
2026-04-20 via Nuitee
D
Derrick solo_traveller za
9
Great stay close to airport.
Pros:

Great location, pretty close to the airport with a good shuttle service. Some really nice restaurants within walking distance. Comfortable bed and decent room size. Overall a very good experience and would visit again. I visited on Easter Sunday and thoroughly enjoyed the coffee ritual offered in the lobby.

Cons:

Nothing really.

2026-04-20 via Nuitee
K
Klein solo_traveller de
10
Pros:

Diese außergewöhnliche Behandlung von dem Personal, Diese Aufmerksamkeit, sie lassen einen herzlichen willkommen heißen.

Cons:

Nichts

2026-04-20 via Nuitee
A
ASHA solo_traveller ae
2
I couldn’t spend the night. I was charged for a night but I still left.
Pros:

The location was great and the lobby is big and the staff are friendly and helpful

Cons:

Rooms are so tiny and you can literally touch the ceiling. The hallway also felt like the carpet was soaked in water and had a stench

2026-04-18 via Nuitee
C
Cynthia solo_traveller gi
10
Pros:

Everything

2026-04-17 via Nuitee
D
devy couple fr
9
2026-04-15 via Nuitee
C
Cheryll solo_traveller gi
8
Lovely stay great service
Pros:

Practical

Cons:

N/a

2026-04-15 via Nuitee
S
Stephen couple gb
10
We had a lovely stay, the hotel staff were so friendly and helpful
Pros:

Good location, lovely an clean and very friendly staff, every one went out of their way to be helpful and friendly

2026-04-11 via Nuitee
J
Jean-Michel solo_traveller de
5
2026-04-10 via Nuitee
F
fitsuma2024 Business
10
Kind, warm and professional hospitality
Pros:

I would like to appreciate the warm and kind hospitality of Best Western Plus Africa-CDC catering team led by Captain Andualem. The service was seamless and quite professional. I look forward to experience the service again.

2026-04-09 via Tripadvisor
J
Jens couple de
7
Pros:

Good location, clean and comfy city hotel. Good for short stays.

Cons:

The rooms are quite small

2026-04-08 via Nuitee
M
Michelle solo_traveller us
8
The location is in a great location - easy accessibility to many places.
Pros:

We liked the friendly staff. Everyone from the front desk, spa, bar/lounge, room service and cleaning staff - were kind and helpful.

Cons:

I would have preferred to have a bathtub in my room. The shower leaked in Room 420.
Coffee also should be provided in the room - not just tea.
Spa area could be nicer - not a relaxing environment.
the shower heads did not work properly in the ladies area.

2026-04-07 via Nuitee
N
Noor solo_traveller gb
9
2026-04-06 via Nuitee
N
Noor solo_traveller gb
9
2026-04-06 via Nuitee
T
traveltalesofales Couples Copenhagen Region, Zealand
6
Solid Airport Hotel with Weekend Noise Issues!
Pros:

A nice business hotel situated in the heart of Bole, Addis Ababa's commercial and entertainment district. And it delivers exactly what you'd expect from the Best Western brand—clean, functional accommodations with professional service and modern amenities. While hotel hotel genuinely excels in certain areas, making it a reliable choice for both business travelers and tourists, there are some notable friction points that prevent it from being excellent across the board. Weekend entertainment gets excessively loud, WiFi reliability is questionable on upper floors, room sizes skew smaller than anticipated. The property also faces street construction noise most of the time. Still, for the proximity to Bole International Airport and the exceptional staff service, it remains a solid value proposition in Addis Ababa's competitive hotel market.

LOCATION: The hotel sits just off Bole Road in the city's business and entertainment hub, making it genuinely convenient for virtually everything you'd need. Bole International Airport is less than 2 kilometers away—about a 4-minute drive in light traffic, though Addis traffic can be unpredictable. The complimentary 24-hour airport shuttle service works reliably and efficiently, which is a significant plus given how close the airport is.

DINE + DRINK: Nice Lobby lever bar. But didnt try the restaurant food to comment on it.

ROOM: We stayed in Room 805 , so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW:Seet view of the street and cityscape from the small balcony attached to it ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: Very RANDOM toiletries, bring your own!

FACILITIES: The Gym on site was the highlight of the stay - well equipped with a good range of weights, workout stations, and Cardio machines, perfect for a full-on workout! They also have a SPA on site.

SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of.

HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

2026-04-05 via Tripadvisor
A
Annmarie family_with_children us
8
2026-04-04 via Nuitee