Best Western Plus Addis Ababa

Hotels
Best Western Plus
9.2 (1089 reviews)
Bole Medhanealem Road , Addis Ababa , et

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Cons:
Location not ideal
Rooms small

Categories

Cleanliness
9.41
The hotel was described as very clean and comfortable.
Service
9.88
Many reviews highlighted exceptional service and friendly staff.
Location
8.42
Some reviews mentioned the location being not good and a bit far.
Room Quality
8.87
Overall comfortable, but mentioned the rooms were small in some instances.
Amenities
9.4
Amenities like breakfast and spa services received positive remarks.
Value for Money
8.86
Some found it a bit pricey, but generally satisfied with the value.
Food and Beverage
9.41
Breakfast options were noted as very good and appreciated.
Overall Experience
9.38
Reviews indicate a very happy overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Luxurious Rooms with City Views
Indulge in our air-conditioned rooms offering free WiFi and stunning city views. Each room is equipped with a desk, a private bathroom with complimentary toiletries, and a flat-screen TV with satellite channels.

Wellness Area with Sauna and Fitness Centre
Relax and rejuvenate in our wellness area featuring a sauna and a modern fitness centre. Unwind after a long day of exploring the city or keep up with your fitness routine during your stay.

Convenient Airport Transfers
Enjoy a hassle-free arrival and departure with our complimentary airport transfers to and from Bole International Airport, located just 1km away from Best Western Plus Addis Ababa.

Experience luxury and convenience at Best Western Plus Addis Ababa. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1089 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
S
Sarah solo_traveller gb
10
Friendly staff and excellent service!
Pros:

Lovely staff go far and beyond with their customer service is excellent !

Cons:

Customer service and staff

2026-06-27 via Nuitee
S
shigebumi couple ug
8
2026-06-26 via Nuitee
S
Steven solo_traveller us
9
Great Deal for Bole
Pros:

The location is excellent. The bar in the lobby is great for watching the World Cup. The gym and spa are really nice. All of the staff in both the hotel and spa were so friendly and helpful. The rooms are small but comfortable. The AC works well, and beds were comfortable.

Cons:

nothing, everything was great.

2026-06-23 via Nuitee
A
Alice solo_traveller tw
10
2026-06-20 via Nuitee
D
DPPI solo_traveller za
9
2026-06-20 via Nuitee
J
Juan solo_traveller ie
8
Pros:

Location, professional staff, food

Cons:

Room a bit old but not too bad

2026-06-20 via Nuitee
J
Jonas solo_traveller ke
9
Pros:

Had a great stay and would highly recommend it! Great service, location and spa department

2026-06-14 via Nuitee
F
Favour couple gh
9
2026-06-11 via Nuitee
5
577karimim Business
10
Friendly staff
Pros:

Friendly staff,very helpful

2026-06-10 via Tripadvisor
M
Melhim solo_traveller us
10
Pros:

Great and close to the airport with free shuttle

Cons:

None

2026-06-10 via Nuitee
3
358helinas Solo travel
10
Lovely Ice cream shop at Best Western
Pros:

I had a wonderful experience at the ice cream shop located at the best western Addis Ababa. I had a great and attentive waiter named Million. The weather was great to sit outside listening to some music.

2026-06-09 via Tripadvisor
M
melakua2026 Friends getaway
8
Miss Liya
Pros:

The ice cream house beside the hotel they have great customer service and the waiter also there are so good

2026-06-08 via Tripadvisor
O
Osama solo_traveller sa
8
2026-06-06 via Nuitee
B
barbara solo_traveller it
10
2026-06-06 via Nuitee
T
Travelingtiger1000 Business
10
Best service I received in a long time.
Pros:

I traveled for buainess to Addis and stayed at the Best Western Plus in Bole. I was pleasantly surprised with the level of service. From the moment I arrived I was greated by friendly and helpful security staff, after which the bellman accompanied me to the frontdesk, where I was met by two very kind and friendly reception staff. This whole experience was the start to a very pleasant stay. The rooms, although not the biggest is very well equipt. All my needs where me. The next day at breakfast was the ultimate surprise with a true feast at the buffet. The staff is so friendly and nothing asked is to much. This team truly understand the meaning of service excellence. Well done and keep up this great service. One of the best hotels I have stayed at.

2026-06-05 via Tripadvisor
H
Halifa extended_group ng
5
2026-06-04 via Nuitee
L
Leo couple nl
7
2026-06-01 via Nuitee
D
Dareen solo_traveller sa
7
Pros:

الغرفة واسعة نظيفة الطاقم بشوش خدوم

Cons:

حمام الغرفة ضيق غير مريح الإضائة وبلاط الارضيات يظهر كأنه غير نضيف بسبب لونه

2026-06-01 via Nuitee
A
Abdisalan solo_traveller us
10
2026-05-31 via Nuitee
A
Abdisalan couple us
10
Pros:

Clean quite house keeping help full

Cons:

The gym steam room

2026-05-31 via Nuitee