Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Adequate breakfast
Cons:
Cleanliness issues
Noisy rooms
High pricing

Categories

Cleanliness
6.73
Several mentions of cleanliness issues, specifically noted in reviews.
Service
8.7
Many positive comments on the friendliness of the staff.
Location
8.74
Frequent praise for the location's convenience.
Room Quality
7.19
General comfort noted, but some complaints about noise and lighting.
Amenities
7.72
Good amenities like breakfast mentioned, but some lack of maintenance.
Value for Money
7.68
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
8.73
The breakfast was highlighted positively in multiple reviews.
Overall Experience
7.7
Mixed feelings, with positives and negatives impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 20:06

Property Description

Luxurious Amenities

Featuring a big garden, a coffee store, and a fitness centre, El Prado offers a blend of relaxation and wellness for its guests.

Comfortable Accommodation

The rooms and suites at El Prado are designed to provide ultimate comfort with private bathrooms, seating areas, cable TV, minibars, and balconies.

Convenient Services

With a sauna, bar, and round-the-clock front desk assistance, El Prado ensures that guests have everything they need for a seamless stay.

Experience luxury and convenience in the heart of Neuquén at El Prado. Book your stay now for an unforgettable experience.

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30517956011).

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 99 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 7.7
C
Campos • family_with_children • ar
7
2026-03-13 • via Nuitee
D
Diego Gabriel • family_with_children • ar
9
2026-03-10 • via Nuitee
A
adolfo • couple • ar
9
2026-03-10 • via Nuitee
V
Vera • family_with_children • ar
8
muy bueno
Pros:

En General bastante bien, el lugar es tranquilo y esta en pleno centro.

2026-03-10 • via Nuitee
I
Ibañez Gonzalez • solo_traveller • ar
10
Pros:

Muy cómodo y lindo lugar, excelente ubicación y atención del personal, volvería sin dudas!

2026-03-09 • via Nuitee
M
Manqui • family_with_children • ar
10
2026-03-08 • via Nuitee
A
Agustín • solo_traveller • ar
7
Justo lo que necesité para una muy breve estancia.
Pros:

La amplitud de los espacios en general y la excelente higiene.
Muy buena la ubicación.
Y muy bueno y completo el desayuno

Cons:

No es importante, pero ya que me lo preguntan: en general podría ser de mejor gusto todo lo que tiene que ver con la ambientación y la decoración en general y ameritaría una modernización de las instalaciones, muy limpias y cómodas eso sí.

2026-03-07 • via Nuitee
M
María • family_with_children • es
7
Estancia cómoda en Neuquén
Pros:

La ubicación y el desayuno. La tranquilidad y el aire acondicionado silencioso

Cons:

Las paredes estaban un poco sucias y son fáciles de limpiar por el tipo de pintura. El colchón está a la vista y tampoco estaba muy limpio, se puede cubrir con un cubre sommier

2026-03-05 • via Nuitee
B
Bridera • solo_traveller • ar
7
Cons:

La conexiona internet

2026-03-04 • via Nuitee
R
rodrigo • family_with_children • ar
8
2026-03-03 • via Nuitee
S
Sergio • couple • ar
5
Pros:

La ubicación

Cons:

El personal y muy caro para tan poca cosa ! Ese hotel tiene q valer la mitad d precio por lo q es y da

2026-03-02 • via Nuitee
A
Adrian Jose • family_with_children • ar
9
Pros:

Cercanía

2026-02-26 • via Nuitee
I
Ivan • extended_group • ar
10
Pros:

Muy limpio y ordenado. El desayuno muy bueno

Cons:

Todo bien

2026-02-25 • via Nuitee
N
Nicole • couple • ar
10
Pros:

El check in era a las 11 pero con mi pareja llegamos a las 8 y nos dejaron pasar a la habitación. Todos fueron muy amables. La habitación tenía una mini heladeríta.

2026-02-24 • via Nuitee
M
M Carmen • family_with_children • es
10
Pros:

Muy buena situación, personal excepcional.

2026-02-24 • via Nuitee
C
Consuelo • extended_group • ar
9
Pros:

Ubicación

2026-02-23 • via Nuitee
X
Ximena • family_with_children • ar
5
Pros:

No funcionaba el aire acondicionado y me cambiaron de habitación inmediatamente

Cons:

Que la habitación nueva que me dieron era deprimente. Es un lugar para solo una noche si estas de paso porque es bastante espantoso

2026-02-23 • via Nuitee
G
Genaro • extended_group • ar
9
Pros:

Las habitaciones muy cómodas, el desayuno bufet muy variado.

2026-02-14 • via Nuitee
A
Andrea • family_with_children • ar
8
Pros:

Hermoso lugar, excelente ubicación, familiar, seguro!, además cuenta con cocheras que te solucionan un gran problema.

Cons:

Nada

2026-02-13 • via Nuitee
L
Lucia • family_with_children • cl
10
2026-02-11 • via Nuitee