MS Pacífico Chipichape Plus

Hotels
•
MS Hotels
8.6 (119 reviews)
Avenida 5N - 39N-17, Cali, 760046 , Cali , CO
57-60-486 6918

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good amenities
Cons:
Noisy rooms on the first floor
Poor breakfast options

Categories

Cleanliness
8.68
Rooms are clean and comfortable with great A/C and hot water.
Service
9.15
Customer service was awesome and staff members were friendly.
Location
8.69
Standard quality for this hotel tier.
Room Quality
8.14
Some rooms on the first floor can be noisy.
Amenities
8.67
Good amenities including a big TV with Netflix access.
Value for Money
8.63
This is a spectacular place worth the price.
Food and Beverage
8.18
Breakfast was mentioned negatively, described as 'sucks'.
Overall Experience
8.65
Overall a great place to stay for the convenience and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:14

Property Description

Luxurious Amenities
Indulge in complimentary full breakfast and room service during limited hours. Enjoy the convenience of dry cleaning/laundry services and a 24-hour front desk.

Entertainment and Connectivity
Relax in air-conditioned rooms with LCD televisions and satellite programming. Stay connected with complimentary wireless internet access.

Convenient Location
Explore nearby attractions like La Flora Park and Chipichape Shopping Center. A roundtrip airport shuttle is available for your convenience.

Book now to experience a luxurious stay with top-notch amenities at MS Pacífico Chipichape Plus!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 8.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
A
Andres
2
Pros:

No refunds not even on emergencies

2025-10-01 • via Nuitee
J
john
6
Pros:

The maintenance man decided to assemble his maintenance card in front of my door at 8:30 AM. The bathroom shower didn’t drain. The water came up to your ankles. Other than that it was OK.

2025-09-27 • via Nuitee
A
aaron
10
Pros:

Clean, comfortable room. Modern. Air conditioning and hot water. Friendly front desk lady.

2025-09-23 • via Nuitee
R
Ricardo
10
Pros:

Really close to the mall. Really nice staff. Very clean and safe.

2025-09-05 • via Nuitee
M
Maria
10
Pros:

Overrall it is a great place to stay for the convenience and good service with the staff members.

2025-08-29 • via Nuitee
X
XIMENA • family
8
Pros:

El lugar es modesto, aseado, el tv es de buen tamaňo con acceso a Netflix ( muy importante)
El aire acondisionado funciona muy bien, el personal es amable
Lo unico es que las habitaciones del primer piso son muy ruidosas
Yo tuve que pedir cambio porque la primera noche no dormi bien debido a los ruidos.
Pero de resto muy bien

2025-08-25 • via Nuitee
B
Beatriz Amelia • partner
10
Pros:

Customer service was awesome

2025-08-24 • via Nuitee
J
Jenny • family_with_children
10
Pros:

Excellent customer service!

2025-08-12 • via Nuitee
G
GONZALO
4
Pros:

Old hotel, not much parking, breakfast sucks

2025-07-30 • via Nuitee
A
Andres • family
10
Pros:

All great

2025-07-24 • via Nuitee
C
Carlos
8
Clean, safe, great service, and spacious rooms.
Pros:

This is a great hotel with friendly customer service. Rooms are clean and comfortable with great A/C and hot water. The buffet breakfast is excellent and so is the service. My only word of caution is, even though there is an elevator to go up to your room, the front entrance has about 8 steps to climb and once you check in, then you have to go down another 5 steps or so before you see a ramp walking toward the elevator. It is not a handicapped friendly entrance even though they will carry your heavy bag for you up and down the stairs and not a friendly entrance for the elderly either.

2025-07-01 • via Nuitee
E
Eddie • family
10
Pros:

This is a spectaculat place worth the pricr.

2025-06-21 • via Nuitee
J
JORGE • family
10
Pros:

Excellent

2025-06-15 • via Nuitee
A
Andrew
10
Pros:

Great

2025-06-02 • via Nuitee
J
Juan Camilo
10
Pros:

Fue un buen sitio para estar por razones de trabajo y con un menú amplio y variado de comida en el desayuno

2025-05-27 • via Nuitee
E
edward • partner
10
Pros:

great hotel

2025-05-14 • via Nuitee
G
Gregory R
8
Pros:

Everything was good

2025-05-12 • via Nuitee
A
Adriana
10
Pros:

Love breakfast and the roomy space room

2025-05-11 • via Nuitee
M
Martha • family
10
Pros:

I love everything in the hotel. I will return again.

2025-05-07 • via Nuitee
S
SERGIO
8
Pros:

Dice que hay restaurante pero el hotel solo
Ofrece desayuno

2025-04-07 • via Nuitee