AC Hotel by Marriott Boston Downtown

Hotels
•
AC Hotels by Marriott
8.8 (417 reviews)
225 Albany Street , Boston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice room size
Cons:
Cleanliness issues
Hidden fees
Limited parking

Categories

Cleanliness
8.01
Multiple mentions of dirtiness and maintenance issues in the reviews indicate a need for improvement.
Service
9.48
High praise for staff and service, particularly the bartender who went above and beyond.
Location
9.52
Conveniently located with easy access to local neighborhoods and attractions.
Room Quality
8.47
Rooms are generally comfortable and well-sized, but some comments on lighting and discomfort.
Amenities
8.5
Decent amenities mentioned, but some concerns with the food service and bar availability during certain hours.
Value for Money
8.96
Overall perceived as good value, although hidden fees were noted.
Food and Beverage
8.51
Food quality praised, but service times were an issue.
Overall Experience
8.98
Overall enjoyed the stay despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Modern Accommodation with Fitness Center:
AC Hotel by Marriott Boston Downtown offers contemporary rooms with free WiFi, TV, and private bathrooms. Stay active at the fitness center during your stay.

Convenient Amenities and Multilingual Staff:
Enjoy private parking, a shared lounge, terrace, bar, and snack bar at the 4-star hotel. The multilingual reception staff speaks English, Spanish, French, and Hindi for your convenience.

Prime Location near Major Attractions:
Located just 2.7 km from Carson Beach, the hotel is close to Boston South Station, Back Bay Station, and Boston Public Garden. Easily accessible from Logan Airport, the AC Hotel is the perfect choice for your Boston stay.

Book your stay at AC Hotel by Marriott Boston Downtown for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

8.8
Based on 417 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
P
Patrice • couple • us
8
Excellent location for exploring Boston.
Pros:

Location is excellent. The rooms were great.

Cons:

Liked everything but the housekeeping staff did not follow through on requests.

2026-07-01 • via Nuitee
M
Mike • family_with_children • nl
3
2026-06-27 • via Nuitee
C
Caterina • extended_group • it
8
Abbiamo soggiornato solo un giorno ma è stato molto bello e confortevole.
Pros:

Bello l’albergo, pulito, vicino al centro non manca proprio nulla. Il bagno da 10 ! Bellissimo e spazioso .

Cons:

Il fatto che non ci abbiano fatto trovare il divano letto pronto nonostante avessimo scritto che eravamo in quattro persone. Lo abbiamo dovuto fare noi.

2026-06-21 • via Nuitee
G
geoffpamelas • Couples
8
To AC or not to AC
Pros:

It's in a great location. Very convenient. The food and Bar were fantastic. a little expensive. The showers in the room were incredible. The beds very very comfortable. An absolutely beautiful hotel. Now for the downside. It was pretty pricey for what you actually get. Please remember that you're going to have to pay for your breakfast in the morning. That was something that my wife and I were not happy with considering we spent so much money on our room. The grounds and the exterior were very well kept. The vallet was awesome.

2026-05-27 • via Tripadvisor
W
world-traveler1968 • Family • Hartford, Connecticut
10
Great location
Pros:

Hotel has a stylish vibe.
Room are large with modern bathrooms,
Love the flooring (no carpeting!).
Hotel is within a mile walking distance from Prudential center and close to airport as well.
Parking is on site.
Found the breakfast quite primitive.
Overall very good experience

2026-05-17 • via Tripadvisor
S
Sharon • family_with_children • us
10
It was perfect and we were all very pleased!
Pros:

My daughter had the breakfast and was not impressed considering the cost. Our room was immaculate and very comfortable. We would recommend this hotel to anyone looking for safe and secure accommodations and an easy-on and easy-off highway experience. The staff was great.

Cons:

We needed assistance in initially operating the elevator, but we did appreciate the safety feature. It was not intuitive as to how to ascend. As an elderly person, the shower was great once my daughter instructed me how to turn it on.

2026-05-11 • via Nuitee
A
Alaa • family_with_children • kw
1
Will not recommend it to friends at all. Their policy is not flexible and old hotel
Pros:

Bad and staff not friendly and not cooperative.

Cons:

Staff not cooperative.

2026-05-10 • via Nuitee
T
Todd • solo_traveller • us
8
2026-05-04 • via Nuitee
B
Brigeen • couple • us
7
Super clean, and convenient, with a great staff but old and tired.
Pros:

Very convenient to downtown Boston

Cons:

It’s old and things are constantly broken like the elevators, the room locks etc..

2026-04-23 • via Nuitee
R
RunTravel4Life • Solo travel
10
Great hotel near transportation
Pros:

Great location walking distance to restaurants. Close to freeway and metro. Beautiful decor and lovely atmosphere.

2026-04-20 • via Tripadvisor
• extended_group • us
9
2026-04-06 • via Nuitee
P
Paolo • family_with_children • it
7
Pros:

Posizione . Disponibilità del personale .camera ampia.

2026-04-06 • via Nuitee
B
B3228BAtaylorb • Couples
10
Great Hotel
Pros:

Great services, beautiful rooms and well equipped fitness center! Would book again

2026-04-04 • via Tripadvisor
J
Jesse • solo_traveller • us
10
2026-03-30 • via Nuitee
N
nicholasgL5370UH • Business
10
Great stay
Pros:

Great location and staff. I would recommend to anyone traveling to Boston.

2026-03-29 • via Tripadvisor
O
Olha • couple • us
10
A very clean, quiet, and comfortable stay
Pros:

The hotel was exceptionally clean, which was the most important thing for me. It’s also very conveniently located close to Mass General Hospital. I was staying after surgery, and this was my second time choosing this hotel for recovery. Our room faced the Whole Foods side, so it was very quiet and peaceful. The beds were very comfortable — I was able to sleep through the night even in my condition. The bathroom was spotless. We also enjoyed a lovely breakfast, and the parking was very convenient and reasonably priced.

Cons:

Everything was great, no complaints

2026-03-29 • via Nuitee
H
Harriet • couple • gb
7
2026-03-24 • via Nuitee
W
walterlN1365BF • Family
10
A beautiful space
Pros:

Outstanding accommodations. Polite and highly attentive staff, Room was clean, neat, and an inviting relaxing space. Look forward to staying again. My maximal recommendation.

2026-03-23 • via Tripadvisor
M
Mathilde • couple • ch
7
convenient location, functional rooms, staff could be more « caring »
Pros:

convenient location for what we had to do

Cons:

- Very noisy heating system
- people at reception : at checkin, waited 10mn as they could not find our reservation which was fully in order. at checkout, nobody at reception desk at 8.20am for 10mn and got an unpleasant remark as I went to the back office to ask for a receptionist
- forced 25 $ location fee in the rate

2026-03-20 • via Nuitee
L
Lavar • couple • us
9
2026-02-24 • via Nuitee