Kumba At Koum Kapi

Hotels
8.3 (1702 reviews)
Akti Miaouli & Dodekanisou 58, Koum Kapiou , Chania Town , gr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Small room size
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.55
Some reviews indicate cleanliness issues in the bathroom and room size.
Service
9.05
Many reviews highlight the friendly and helpful staff.
Location
9.05
Positive feedback on the beautiful location and proximity to attractions.
Room Quality
7.05
Issues reported about room size being too small and noise from neighboring rooms.
Amenities
8.45
Amenities provided are satisfactory, although some storage issues noted.
Value for Money
8.35
Value perception aligns with expectations for the rates.
Food and Beverage
8.55
Generally good breakfast experiences mentioned in reviews.
Overall Experience
8.35
Overall satisfaction is reflected in the general ratings, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation with Sea View Balconies:
Enjoy the stunning sea views from the comfort of your air-conditioned room with a furnished balcony at Kumba At Koum Kapi Hotel. Some rooms even come with a mini bar for added convenience.

Convenient Location near Chania's Old Town:
Located just 100 meters from Chania's Old Town and Venetian Port, our hotel offers easy access to the charming cobbled streets lined with souvenir shops, ouzo bars, cafes, and traditional taverns for a true taste of Crete.

Personalized Service and Assistance:
Our dedicated hotel staff and management are always ready to assist you with anything you may need, ensuring a pleasant and stress-free stay. Whether it's local recommendations or arranging transportation, we've got you covered.

Experience the perfect blend of comfort, convenience, and personalized service at Kumba At Koum Kapi Hotel. Book now for an unforgettable stay in Chania!

Important information:

Guests are kindly requested to contact the hotel prior to their arrival. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1702 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.45
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.35
D
David solo_traveller tr
9
Wonderful
Pros:

Perfect location. Great cafés and vegetarian restaurant, Stachis, close by.

2026-05-09 via Nuitee
P
Peter solo_traveller nl
7
In dire need of interior design
Pros:

Be well adviced: pay 10 bucks more and take a "2" room. This is a hotel with 9 rooms. All small , but for the 3 corner rooms 102, 202 and 302 the pro's outweigh the con's. We moved from 301 to 202 after one night. The "2" rooms have 2 sea view balconies. so you have morning- and evening sun and shade.

Cons:

The standard rooms are just allright for single travellers but when you travel as a couple and are older than 20: think twice. With so little space you would expect smart room design and furniture, to provide the guests what they need: surface to put things down, e.g. for uploading equipment etc. But no: all rooms are equipped as a cheap youth hostel. Not even proper bed lights. That wouldn't take space, right?
The shower cabin could be equipped with curved glass doors rather than a straight curtain that inevitable sticks to your body, etcetera. But let's end on a high note: the beds are good, and allthough the "2" rooms suffer from the same shortcomings, they still provide value for your money due to the bigger size , the excellent location and the great views.

2026-05-08 via Nuitee
S
Susan solo_traveller au
8
Magnificent view and could perhaps be perfect with a couple of tweaks!
Pros:

It has the most amazing view! To lie in bed and listen to the waves was really beautiful. The balcony directly overlooked the seafront. The whole experience could have been perfect with a few tweaks to the room set-up, e.g. a bigger hanging unit, smaller fridge, a small armchair and table in the corner, full length mirror on the wall. It’s a small room but with better design that wouldn’t matter. It has a lift and a very nice cleaning lady. When the downstairs renovations are finished I’m sure it will be really lovely.

Cons:

Hot water system was unpredictable and sometimes didn’t work. No reception on-site, with 2 different people to contact by phone, very difficult to get a taxi on checkout. Some noise from other rooms but okay.

2026-05-07 via Nuitee
J
Jadranko solo_traveller hr
1
Pros:

Nista....

Cons:

Iznajmljiva se a u zgradi su građevinski radovi. Kupatilo je bilo hit negdje 1913...

2026-05-04 via Nuitee
S
SYLFR30 solo_traveller fr
7
Joli vue mais salle de bain vraiment pas fonctionnelle
Pros:

La vue sur la mer est très jolie et l'emplacement à proximité de la vieille ville et des restaurants.
Le petit-déjeuner négocié avec un bar à proximité, très complet et directement sur la mer.
Lit grand et confortable.

Cons:

Pas d'accueil juste une boîte à clé.
Travaux aux rez-de-chaussée donc saleté partout .
Salle de bain très petite avec aucun rangements et douche minuscule avec rideaux et pas de bac à douche donc l'eau se répand partout jusque dans la chambre. Pour éponger juste un tapis qui n'est pas changé tous les jours puisque le ménage est fait un jour sur deux.
Pas de lampe de chevet pour lire.

2026-05-04 via Nuitee
P
Patrick couple be
4
Ga niet voor een budgetkamer
Pros:

Ligging : redelijk centrale op wandelafstand van het centrum, parkeergelegenheid in de buurt. direct aan zee, hoekkamer met 2 terrassen - restaurants in de buurt

Cons:

Piepkleine kamer en dus niet erg comfortabel - basisvoorzieningen in badkamertje (i.e. geen bekertjes) - abominabele wifi - ontbijt in nabijgelegen horecazaak -

2026-05-03 via Nuitee
Q
Queen solo_traveller ie
1
Pros:

The place is a dump doesn't look as advertised,

2026-04-30 via Nuitee
L
Lisa extended_group de
10
Würden es wieder buchen
Pros:

Die Unterkunft hat eine tolle Lage, das Frühstück war fantastisch. Wir hatten einen super Blick aufs Meer. Wir können es nur empfehlen.

Cons:

Unser Bett war etwas klein, aber das ist meckern auf hohem Niveau.

2026-04-30 via Nuitee
ΓΕΩΡΓΙΟΣ extended_group gr
9
2026-04-27 via Nuitee
S
Sandrine family_with_children fr
10
Pros:

Tout était parfait

Cons:

Rien à signaler

2026-04-25 via Nuitee
D
Daxböck solo_traveller at
8
2026-04-23 via Nuitee
E
Erwan solo_traveller fr
7
2026-04-22 via Nuitee
L
Liene solo_traveller lv
6
Pros:

Skaists skats no balkona.

Cons:

Istabiņa ļoti maziņa, nebija kur novietot drēbes, jo skapī zem lakaramajiem novietoti trauki un tējkanna. Duša ļoti maziņa un nebija matu žāvētājs.

2026-04-20 via Nuitee
R
Richard couple gr
9
Short and sweet
Pros:

Best location. Right in the town with the sea over the road. Lovely views

2026-04-18 via Nuitee
M
May solo_traveller dk
6
Very very small budget room
Pros:

The view of the sea, and quiet central place. Parkingplace near by.

Cons:

The room was a budget room, but it was so small that we could not have one 23 kg suicase open, so small was the room. The Shower was also very very little.

2026-04-17 via Nuitee
O
Oreste solo_traveller it
9
Great location and breathtaking views!
Pros:

Great location, the parking is close to the place. The views from the room are breathtaking and have a lot of places to drink and eat something. Totally recommended.

Cons:

The size of the room was a little bit small for 2 people with more than 1 luggage. We had a problem with the internet connection which wasn't solved during our stay.
The bathroom is quite small and you couldn't take a shower comfortably.

2026-04-14 via Nuitee
M
Monika solo_traveller pl
10
2026-04-12 via Nuitee
M
Marian couple de
7
Tolle Lage, schöner Blick, freundliches Personal.
Pros:

Die Lage und der Blick über das Meer.

Cons:

Ein paar mehr Ablagemöglichkeiten wären gut und ein etwas Größe Auswahl beim Frühstück, damit man nicht jeden Tag das gleich Gericht im Café nehmen muss.

2026-04-12 via Nuitee
F
Flavien couple fr
2
2026-04-07 via Nuitee
L
Lauren couple gb
3
Great view but have low expectations
Pros:

The location was amazing! The view was incredible and the host responded very quickly.

Cons:

The room was very small which was fine, but the duvets didn't have covers on them and the cups for the tea and coffee were dirty. The next morning, we were woken up at 7.30am by hammering and drilling as they're fixing up the downstairs restaurant. The building work is extensive so by the time we hastily left at 9.30am - they were still at it. Not the relaxing start to the holiday I had planned. Luckily I was only there for one night!

2026-04-07 via Nuitee