Kumba At Koum Kapi

Hotels
8.3 (1759 reviews)
Akti Miaouli & Dodekanisou 58, Koum Kapiou , Chania Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Small room size
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.55
Some reviews indicate cleanliness issues in the bathroom and room size.
Service
9.05
Many reviews highlight the friendly and helpful staff.
Location
9.05
Positive feedback on the beautiful location and proximity to attractions.
Room Quality
7.05
Issues reported about room size being too small and noise from neighboring rooms.
Amenities
8.45
Amenities provided are satisfactory, although some storage issues noted.
Value for Money
8.35
Value perception aligns with expectations for the rates.
Food and Beverage
8.55
Generally good breakfast experiences mentioned in reviews.
Overall Experience
8.35
Overall satisfaction is reflected in the general ratings, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation with Sea View Balconies:
Enjoy the stunning sea views from the comfort of your air-conditioned room with a furnished balcony at Kumba At Koum Kapi Hotel. Some rooms even come with a mini bar for added convenience.

Convenient Location near Chania's Old Town:
Located just 100 meters from Chania's Old Town and Venetian Port, our hotel offers easy access to the charming cobbled streets lined with souvenir shops, ouzo bars, cafes, and traditional taverns for a true taste of Crete.

Personalized Service and Assistance:
Our dedicated hotel staff and management are always ready to assist you with anything you may need, ensuring a pleasant and stress-free stay. Whether it's local recommendations or arranging transportation, we've got you covered.

Experience the perfect blend of comfort, convenience, and personalized service at Kumba At Koum Kapi Hotel. Book now for an unforgettable stay in Chania!

Important information:

Guests are kindly requested to contact the hotel prior to their arrival. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1759 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.45
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.35
E
Elena solo_traveller it
4
Pros:

La pulizia e la posizione.

Cons:

C'era solo una presa della corrente in bagno (la seconda era in bagno e abbiamo dovuto caricare un telefono lì). Non c'era un posto dove appoggiare le cose né in camera né in bagno. Non c'era spazio. Se una persona stava davanti allo specchio, l'altra doveva stare sul letto (non era possibile passare in due). Bagno minuscola, nella doccia non ci si riesce a muovere. La tapparella era rotta. Non c'è un minimo di insonorizzazione, le porte sul corridoio sbattono in continuazione e molto rumorosamente. L'odore che emana il condizionatore é insopportabile.

2026-07-24 via Nuitee
J
Jordi couple es
8
2026-07-22 via Nuitee
M
Małgorzata solo_traveller pl
9
Pros:

Super lokalizacja , piękny widok z balkonów. Bardzo smaczne syte śniadania w pobliskiej restauracji.

Cons:

Pierwsze piętro niestety wymaga zaciągania rolet i zamykania okien wieczorem z powodu bliskości restauracji.Klimatyzator niesamowicie hałasował.TV niestety nie działał.Pokój mały ale wystarczający na kilka dni.Lokalizacja rekompensuje niedociągnięcia.

2026-07-22 via Nuitee
C
cinziaelle solo_traveller it
6
2026-07-21 via Nuitee
M
Muratore solo_traveller it
8
Ottimo soggiorno!
Pros:

Posizione ottima, non distante dal centro, vicina a molti parcheggi liberi. Vista dalla camera bellissima, ottima colazione al bar nella via adiacente

Cons:

Camera un pochino piccola

2026-07-20 via Nuitee
A
AndBau couple it
8
Pros:

La posizione è super, proprio fronte mare e comoda al centro! La camera è solo molto piccola. Per il resto consiglio il soggiorno in questa struttura

2026-07-20 via Nuitee
D
DarioNic solo_traveller it
7
Pros:

Ottima posizione. Colazione in locale adiacente,
continentale molto buona.

Cons:

Stanza un po' piccola e doccia che rischiava di allagare tutto il bagno!! Assenza di phon in camera. Il check-in fatto con molta fortuna...

2026-07-19 via Nuitee
H
hugo couple es
9
2026-07-19 via Nuitee
W
Wioletta Bartlomiejczyk solo_traveller pl
8
Pros:

Pokoje zgodne z opisem, dla nas lokalizacja była dobra, nie mieliśmy problemów z parkowaniem.

Cons:

Hałas

2026-07-19 via Nuitee
S
Stopczyński solo_traveller pl
10
2026-07-16 via Nuitee
M
Mihnea couple ro
9
2026-07-14 via Nuitee
S
stephanie solo_traveller fr
5
Pros:

Rien d'exceptionnel

Cons:

La promiscuité de la chambre.
Salle de bain étroite.
Réfrigérateur très bruyant

2026-07-13 via Nuitee
A
Arnaud couple fr
8
Pros:

Logement propre et au calme
À proximité immédiate du centre
Facilité de stationnement dans la rue
Bon échange avec la propriétaire sur les modalités d'arrivée

2026-07-13 via Nuitee
E
Elisa solo_traveller us
3
Pros:

Loved the patio view

Cons:

This is my first time staying out here where I didn’t have a good experience. I asked for an early check in and was met with no help at all. I’m first told that I need to wait till the day of to ask for early check in. The day of I get just a response on how to check in normally. I ask again about early check in and am told if they can finish the room earlier they will let me know. The room is very small and can be complete in an hour max! They never got back to me on early check in so I was just waiting in my rental car for 2hrs. When I tried to find the place I had to ask people around where to go because I wasn’t told they are connected to a restaurant on the bottom. The paint on the wall is chipping, the shower was leaking and I didn’t notice until I seen some of my clothes wet on the floor before using it. The A/C didn’t work as well. In the morning I got woken up over some hair on the floor in the mini hallway. When I’m leaving I have the room key in my hand ready to put back in the locker. I take my things with me in an elevator and to my surprise same lady that woke me up about the hair on the floor comes rushing down from the room she was cleaning to come grab the keys from me. Mind you that’s 3 flights of stairs she ran down to catch me. I didn’t have intentions on taking some keys I have no use for. Was going to put them back in the locker which I guess she wanted to do herself.

2026-07-12 via Nuitee
J
Julija family_with_children no
10
2026-07-12 via Nuitee
F
Friederike extended_group de
6
Pros:

Check-in problemlos via Schlüsselbox, Parkplätze direkt am Hotel, fantastische Lage an der Promenade mit Blick aufs Meer, Restaurants direkt vor der Tür.

Cons:

Unglaublich hellhörig, wir sind nachts mehrfach aufgewacht weil die Türen geknallt haben. Sehr kleine Dusche. Etwas lieblos und zusammengewürfelt eingerichtet - die IKEA-Möbel haben ihre besten Jahre hinter sich. Das Zimmer mit Balkon mit Meerblick ist recht klein, aber die Aussicht fantastisch. Da wir nur für eine Nacht blieben, war das Zimmer in Ordnung, länger würde ich allerdings nicht buchen wollen. Frühstück hatten wir keines gebucht.

2026-07-11 via Nuitee
K
Kandalepa extended_group gr
1
Pros:

Η θέα

Cons:

Το δωμάτιο ήταν πολύ μικρό, τόσο που ούτε να περπατήσεις άνετα δεν μπορούσες. Στο μισό βήμα από την πόρτα ήταν το κρεβάτι στα τρία βήματα το μπαλκόνι και όποιος κοιμόταν στην αριστερή πλευρά έκανε μισό βήμα και έμπαινε στο μπάνιο. Οι φωτογραφίες στο σάιτ ήταν παραπλανητικές, είχαν τραβηχτεί με 0,5, δίνοντας την αίσθηση ότι ήταν πιο ευρύχωρο. Ήταν βρώμικο, με τρίχες και μαυρακια στα σεντόνια και στις πετσέτες και μια μπάλα από τρίχες στο πάτωμα. Στα 5 λεπτά που μπήκαμε στο δωμάτιο ψάξαμε άλλο κατάλυμα να μείνουμε.
Απογοητευτηκαμε τόσο που ούτε φωτογραφίες δεν τραβήξαμε από την ανάγκη μας να φύγουμε γρήγορα.

2026-07-09 via Nuitee
C
Christopher couple gb
10
Absolutely Briliant place!
Pros:

Very nice place to stay.
Close to the old town,
Clean rooms, highly recommend!

2026-07-08 via Nuitee
L
Leonardo couple it
6
Pros:

It was clean

Cons:

You enter through a restaurant.
The ‘sea view’ is real, but you have to consider that the window and terrace are directly on the main sea-street (which is filled with the restaurants tables and guests), so if you want the view, you sacrifice privacy and you accept the noise.
Room is very little.
Parking nearby is impossible.
I would recommend going somewhere else entirely (another city, really). There’s plenty of places that are much better on all aspects, at lower prices

2026-07-08 via Nuitee
D
Dionizie solo_traveller de
10
2026-07-07 via Nuitee