Kumba At Koum Kapi

Hotels
8.3 (1681 reviews)
Akti Miaouli & Dodekanisou 58, Koum Kapiou , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Small room size
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.55
Some reviews indicate cleanliness issues in the bathroom and room size.
Service
9.05
Many reviews highlight the friendly and helpful staff.
Location
9.05
Positive feedback on the beautiful location and proximity to attractions.
Room Quality
7.05
Issues reported about room size being too small and noise from neighboring rooms.
Amenities
8.45
Amenities provided are satisfactory, although some storage issues noted.
Value for Money
8.35
Value perception aligns with expectations for the rates.
Food and Beverage
8.55
Generally good breakfast experiences mentioned in reviews.
Overall Experience
8.35
Overall satisfaction is reflected in the general ratings, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation with Sea View Balconies:
Enjoy the stunning sea views from the comfort of your air-conditioned room with a furnished balcony at Kumba At Koum Kapi Hotel. Some rooms even come with a mini bar for added convenience.

Convenient Location near Chania's Old Town:
Located just 100 meters from Chania's Old Town and Venetian Port, our hotel offers easy access to the charming cobbled streets lined with souvenir shops, ouzo bars, cafes, and traditional taverns for a true taste of Crete.

Personalized Service and Assistance:
Our dedicated hotel staff and management are always ready to assist you with anything you may need, ensuring a pleasant and stress-free stay. Whether it's local recommendations or arranging transportation, we've got you covered.

Experience the perfect blend of comfort, convenience, and personalized service at Kumba At Koum Kapi Hotel. Book now for an unforgettable stay in Chania!

Important information:

Guests are kindly requested to contact the hotel prior to their arrival. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1681 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.45
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.35
F
Flavien • couple • fr
2
2026-04-07 • via Nuitee
L
Lauren • couple • gb
3
Great view but have low expectations
Pros:

The location was amazing! The view was incredible and the host responded very quickly.

Cons:

The room was very small which was fine, but the duvets didn't have covers on them and the cups for the tea and coffee were dirty. The next morning, we were woken up at 7.30am by hammering and drilling as they're fixing up the downstairs restaurant. The building work is extensive so by the time we hastily left at 9.30am - they were still at it. Not the relaxing start to the holiday I had planned. Luckily I was only there for one night!

2026-04-07 • via Nuitee
G
Giuseppe • family_with_children • it
1
Pros:

Posizione ottima

Cons:

Bagno minuscolo, soprattutto lunedì di pasquetta alle 7:30 del mattino hanno cominciato a fare moltissimi rumori facendo dei lavori con trapani e altro.
Non puoi disturbare a quell'ora.
Assurdo

2026-04-06 • via Nuitee
A
Adam • couple • pl
5
Pros:

Great sea view!

Cons:

TV didn’t work, AC as well (I think the batteries in remote were dead), very small bathroom,

2026-04-04 • via Nuitee
A
Agnieszka Kręt • couple • pl
10
Pros:

Lokalizacja, usytuowanie względem miasta i plaż

2026-04-02 • via Nuitee
F
Fotini • family_with_children • gr
5
2026-03-29 • via Nuitee
B
Breitmoser • family_with_children • de
10
Pros:

Die Aussicht

2026-03-17 • via Nuitee
M
manjola • family_with_children • gr
9
Pros:

Ηταν ολα πολυ καλα . Είναι η δεύτερη
που πήγα και θα ξανα παω . Η τοποθεσία ειναι εξαιρετική.

Cons:

Τα σεντόνια δεν ηταν σιδερωμενα.

2026-03-16 • via Nuitee
C
CHARALAMPIS • solo_traveller • gr
1
Terrible will definitely distribute the message about the property and the member of staff
Pros:

Nothing

Cons:

The rude lady who was banging at the door to leave the room

2026-03-12 • via Nuitee
F
FAIRYFELLERS • solo_traveller • gr
10
perfect
Pros:

everything was perfect, view, stuff, they let me come earlier check in which was big comfort for me, always there, room was perfect

Cons:

nothing

2026-03-08 • via Nuitee
G
Graham • solo_traveller • ie
1
Pros:

Nothing

Cons:

Awful experience with shocking staff.

I do NOT recommend this hotel

2026-03-07 • via Nuitee
A
ANGELIKI • family_with_children • gr
10
Pros:

Πολύ καλή η τοποθεσία. Ευχάριστη διαμονή.

2026-03-03 • via Nuitee
S
Serena • solo_traveller • it
10
Giorni meravigliosi
Pros:

Camera molto bella, letto king size, vista mare, con l’alba e il tramonto!
Tutto splendido

Cons:

Nulla

2026-02-22 • via Nuitee
G
Georgia • solo_traveller • gr
9
2026-01-22 • via Nuitee
K
Kalevi • couple • fi
9
2026-01-20 • via Nuitee
S
Szymon • couple • pl
8
Uroczy kameralny pokój
Pros:

Łazienka

Cons:

Nie mam nic do zarzucenia

2026-01-19 • via Nuitee
J
Jens • couple • de
5
Es war eine Erfahrung die wir nicht unbedingt wiederholen müssen
Pros:

Der Blick aufs Meer hat das extrem kleine und enge Zimmer aufgewertet

Cons:

Das schlechteste älteste Zimmer im ganzen Haus (301)
Öfter konnten wir auf dem Weg nach unten in andere offene Zimmer schauen die alle wesentlich moderner und frisch gemalert waren, größere Fernseher als unseren 10Zoll‘er der eh nicht funktionierte.
Dusche mit Vorgang und das halbe Bad unter Wasser. Eine defektes Rollo vor dem Fenster

2026-01-19 • via Nuitee
D
David • couple • gb
10
First Class Vacation-First Class Vacation- First Class Country
Pros:

Superb Location
Excellent Staff
Just perfect 5⭐️

Cons:

Nothing Absolutely Fabulous 5⭐️

2026-01-19 • via Nuitee
A
Augustine • solo_traveller • fr
9
Idéal pour 1 ou 2 nuits à Chania
Pros:

Emplacement exceptionnel, à deux pas de la vieille ville. Idéal pour visiter Chania.
Petit déjeuner en bord de mer très bon.

Cons:

Assez bruyant le soir. La rue est animée et le café au RDC diffuse de la musique jusqu’à minuit environ.

2026-01-19 • via Nuitee
H
Haidar • solo_traveller • de
10
Wow
Pros:

It was a great time, the best view with friendly staff, and there is a cafe downstairs that serves very delicious cakes with fun and unconventional staff. I hope to see you again.

Cons:

Nothing

2026-01-15 • via Nuitee