Kumba At Koum Kapi

Hotels
8.1 (1856 reviews)
Akti Miaouli 1 & Dodekanisou , Chania Town , GR
+30 2821 040980
[email protected]

listing image 1
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Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Air conditioning
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent location and sea/view balconies
Good breakfast (café arrangement)
Many guests report clean/spotless rooms
Helpful staff and easy check-in (key box option)
Good value for money according to several reviews
Cons:
Very small rooms and bathrooms with limited storage
Thin walls / noise at night
No on-site reception / can be hard to find
Occasional housekeeping lapses and maintenance issues (water ingress reported)
Missing or limited amenities (no safe in one case, no bedside lamps/seating)

Categories

Cleanliness
7.6
Many guests describe the property as clean or spotlessly clean, but at least one review reported poor housekeeping (only towels changed; floors, sheets and bathroom not cleaned) — mixed but slightly below excellent.
Service
8.5
Staff described as helpful and cordial with easy check-in arrangements (key box or prior phone contact); however there is no on-site reception and some guests noted no staff present.
Location
9.4
Consistently praised: fantastic seafront location, balcony views, very close to the old town/harbour — repeatedly highlighted as the main strength.
Room Quality
6.5
Rooms frequently reported as very small with limited storage, small bathrooms and visible wear; some maintenance issues (doors, fixtures) and one report of water ingress during a storm.
Amenities
7.8
Basic amenities present (free parking nearby, breakfast arranged with cafe), but guests reported missing items (no safe as advertised in one case), lack of bedside lamps, seating and no on-site reception.
Value for Money
8.2
Many guests find it good value for the location and price (several comments saying good value or recommended), though worn condition of some rooms reduces perceived value for others.
Food and Beverage
8.6
Breakfast is generally praised as very good/excellent (served via the downstairs cafe by arrangement), with isolated issues such as needing to request breakfast tickets or prepayment.
Overall Experience
8.2
Overall positive experience driven by location, views and generally clean rooms; negatives include small room size, occasional cleanliness or maintenance lapses, noise and limited on-site staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Kumba at Koum Kapi offers a stylish, budget-friendly and social atmosphere, perfect for solo travelers, couples, and digital nomads. Located right on the seafront in the vibrant Koum Kapi neighborhood, just a short walk from Chania's Old Town and the Venetian Port, it blends modern comfort with creative design. Sea-view rooms with balconies and cozy communal spaces.

Important information:

Guests are kindly requested to contact the hotel prior to their arrival. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.1
Based on 1856 reviews
Cleanliness: 7.6
Service: 8.5
Location: 9.4
Room Quality: 6.5
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 8.2
E
Emanuel • family_with_children • ca
10
2026-10-29 • via Nuitee
N
Nóri • couple • hu
7
Csak alváshoz megfelelő
Pros:

Csodálatos helyen van, erkélyről szuper kilátás, nagyon jó reggeli!

Cons:

Nagyon kicsi szoba, a tükröt többször majdnem levertem a falról, a ruháinkat nem volt hová pakolni.

2026-10-27 • via Nuitee
A
Adeline • solo_traveller • fr
8
Très bien
Pros:

La vue etait incroyable, un parking gratuit est situé juste à côté de l’hôtel, l’emplacement etait parfait et j’ai pu récupérer mes clés dans une key box a 1h du matin. La chambre est très mignonne sur le thème de l’Afrique

Cons:

La dame de menage changeait juste les serviettes et la poubelle des wc mais le sol, les draps, la douche et les wc n’ont pas été nettoyés pendant tout mon séjour…

2026-10-26 • via Nuitee
A
Anne Karin • couple • no
9
Pros:

Sentralt, balkong, utsikt og strand

2026-10-25 • via Nuitee
F
Francesca • couple • it
9
2026-10-17 • via Nuitee
L
Liebau-Holstein • solo_traveller • de
8
Pros:

Die zentrale Lage direkt am Meer und der Balkon mit Ausblick.

Cons:

Ein wenig hellhörig.

2026-10-17 • via Nuitee
K
Kathryn • extended_group • gb
8
Pros:

Great view and location, clean and was given fresh towels.

Cons:

Loud late at night on the weekend

2026-10-17 • via Nuitee
Y
Yannick • couple • fr
7
2026-10-17 • via Nuitee
G
Gérard • couple • fr
6
Pros:

La vue sur la mer depuis le balcon et la situation géographique

Cons:

Exiguïté du lieu. Mauvaise isolation acoustique.
Jour de tempête : entrée d’eau par le mur à côté du lit et dans la pièce d’eau . Plus d’eau chaude en fin de séjour

2026-10-15 • via Nuitee
S
Signe • extended_group • dk
8
Pros:

Flot udsigt - god value for money. Ikke luksus men helt fint og nemt fra lufthavn

2026-10-15 • via Nuitee
A
Alyssa • couple • us
5
Wonderful location. Incredibly hard to find. Very clean space small small bathroom.
Pros:

Location

Cons:

Hard to find, no staff on location

2026-10-15 • via Nuitee
J
John • couple • au
8
Position, position and breakfast
Pros:

The location was perfect. The breakfast, supplied by arrangement with the cafe downstairs was excellent.

Cons:

The room and bathroom were small, and minor maintenance is required for some things in the bathroom. The doors need adjustment so they can be closed more silently. There is no reception on site, and prior phone contact is necessary to check in

2026-10-14 • via Nuitee
E
Edith • couple • at
9
2026-10-14 • via Nuitee
K
KYRIAKI (KELLY) • solo_traveller • gr
1
2026-10-14 • via Nuitee
H
hugo • couple • fr
8
Vue, emplacement et calme.
Pros:

La vue et la proximité avec la vieille ville

Cons:

La chambre que nous avons eu été bien plus petite que celle prévue. Mais là n'était pas l'essentiel, la vue splendide, l'impression d'avoir les pieds dans l'eau !!!

2026-10-12 • via Nuitee
K
Katherine • couple • gb
10
For a stay in Chania ; close to the old town with great food and drinks on your doorstep
Pros:

Great location, spotlessly clean & everything you need
Highly recommend

Cons:

Nothing

2026-10-12 • via Nuitee
M
Martin • couple • de
8
Pros:

Die Unterkunft war sauber und der Ausblick und die Lage waren fantastisch. In nur wenigen Gehminuten ist man direkt am Hafen oder in der Altstadt. Der Check-In war sehr einfach und auch die Tatsache, dass wir erst Nachts angereist sind war kein Problem.

2026-10-12 • via Nuitee
A
Alberto • solo_traveller • pt
9
Pros:

Localização

Cons:

O quarto é um pouco pequeno

2026-10-11 • via Nuitee
K
Kunzang • couple • gb
8
2026-10-10 • via Nuitee
P
Pierre • couple • fr
6
Pros:

L’emplacement

Cons:

Chambre très petite, ne correspondant pas aux photos, pas de rangement suffisant pour les vêtements
Pas de siège, pas suffisamment de places pour ouvrir les valises
Pas de lampes de chevet

2026-10-09 • via Nuitee