Triton Garden Hotel

Hotels
Old National Road Malia-Ag.nikolaos , Malia , gr

Free
Children allowed

Facilities

Front desk (limited hours)
Billiards or pool table
Snack bar/deli
Access to nearby outdoor pool
Playground on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Clean swimming pool
Cons:
Poor cleanliness
Terrible food variety

Categories

Cleanliness
5
There was only one cleaner for the whole hotel, and the cleaning didn’t happen when she was sick.
Service
10
The staff were really friendly and helpful.
Location
10
The description of the hotel's proximity to the beach was incorrect; it was quite far.
Room Quality
6
The room was small, and the shower was too tiny for use.
Amenities
9
The swimming pool was small but nice and clean.
Value for Money
8
The hotel does not meet the expected standard for the price paid.
Food and Beverage
6
The food was terrible with minimal variety and reused items.
Overall Experience
10
Overall, the experience was disappointing, with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:22

Property Description

Seasonal Outdoor Swimming Pool

The Triton Garden Hotel, nestled in Malia, offers a refreshing escape with its seasonal outdoor swimming pool. Guests can bask in the sun, take a leisurely swim, or simply unwind by the poolside.

Family-Friendly Amenities

Ideal for families, the hotel boasts a children's playground where the little ones can have a blast. Parents can relax knowing their children are entertained in a safe and enjoyable environment.

Convenient Location

Situated just 1.5 km from Tropical Beach, Triton Garden Hotel provides easy access to nearby attractions. Whether you're looking to explore Central Malia Beach or Sun Beach, this 3-star hotel serves as the perfect hub for your adventures.

To experience a delightful stay with access to a range of amenities, book your stay at Triton Garden Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 8
Food and Beverage: 6
Overall Experience: 10
Q
Q5033LMrachelo Couples
2
Do not go! Awful room. Terrible all inclusive. Barely 1 star. Awful food. Stay away.
Pros:

All inclusive and food awful had to eat out for all meals. Hotel room was tired and dirty. Not 3 star wouldn’t even give 1!!

2025-10-26 via Tripadvisor
C
ChloeRoden92 Family
4
There's a reason it's so cheap!
Pros:

Room - full of ants. Fridge door was faulty and wouldn't always shut properly. Tiny shower, and the shower head fell off the wall and had to be hand held. Room was cleaned regularly though.

Pool area - clean and tidy. No blaring music, which was a nice bonus. Pool was warm.

Food - horrendous, and I couldn't believe how little choice there was. I'm easily pleased, but what was on offer was foul. Didn't help that there was no supermarket within walking distance, and our fridge was faulty. We ended up getting taxis to and from town so we could eat out.

Drink - all inclusive didn't incude spirits (just wine and beer). Couldn't get a hot drink either. Soft drinks tasted like they had no syrup in them.

Staff - friendly and helpful.

Surrounding area - nothing was within close proximity walking distance, but a €10 taxi will get you into the main town, with lots of nice bars, restaurants, arcades and shops. Beach was also lovely.

Worth mentioning - be sure to take cash to this hotel - air con costs €8 daily, and the hotel does not have a card reader or ATM nearby. Also, if you're arriving in the early hours of the morning, be sure to grab some drinks from the airport - the hotel does not have a vending machine for drinks and snacks, and there are no shops nearby.

2025-10-06 via Tripadvisor
G
gracegX2502LF Friends getaway
4
AVOID THE ALL INCLUSIVE
Pros:

The hotel itself wasn’t that bad, rooms were cleaned, nice staff, good location ect. However the food was literally inedible, we payed for all inclusive and ate out every meal. The first two days we did try but it was beyond disgusting. The breakfast was edible but it wasn’t very nice and on the second day, my friend left his sausages and the chef came over and asked if he was finished, when he said yes he put his left over sausages back in the pot, that was our final straw. Also the drinks do not include spirits or cocktails they aren’t even offered at the hotel, just cheap local beer and wine and soft drinks. As I said the hotel itself wasn’t bad at all, the only complaint I have is that there was no proper shower, you had to basically just hold it and shower yourself which was annoying. Also worth mentioning that there are no cushions on the sun beds it’s just plastic. It’s not an awful hotel but I would definitely avoid doing all inclusive, there are so many places to eat out nearby and Malia isn’t too expensive so save your money, and your stomach and just eat out.

2025-09-21 via Tripadvisor
Z
Z4289AIkrisa Family
2
Family holiday
Pros:

The hotel should be rated 1 star, no more. We have stayed in 3-star hotels before, but this was far from that standard. The room was quite small, with no chance to unpack our things. The fridge, although small and covered in scratches, worked pretty well.
The bathroom was horrible! The shower needs to be replaced — even my 12-year-old son found it too small to use. You have to pay €8 per day for air conditioning, and there is no air conditioning in any other part of the hotel, including the kitchen and dining area. Can you imagine 36°C outside and how hot it was in the dining room? It was unbearable, and not even suitable for keeping food fresh.

The food was terrible — no variety, bread was not fresh, and they reused food from the previous day to prepare dishes for the next day. There was no real selection of fruit, only watermelon and canned peaches.

Cleanliness was another problem. There was only one cleaner for the whole hotel. When she was sick one day, no one replaced her, and the cleaning simply didn’t happen.

The description of how close the hotel is to the beach was completely wrong. It was actually quite far, across a grassy area.

The swimming pool was small but nice and clean. The only positive was that the staff were really friendly and helpful. However, the overall condition of the hotel was very poor, and it needs major improvements.

2025-08-12 via Tripadvisor
S
stevenbR8896JL Friends getaway
2
Diabolical
Pros:

terrible experience, caught the owner urinating into a plastic cup at the inside bar. shower flooded everytime wich left the room soaking wet. It was like you wasnt allowed to talk at all in the hotel. Got told to be quiet everytime we spoke around the hotel

2025-08-08 via Tripadvisor
B
bellak873 NONE
8
Pros:

Past reviews are unfair!! The hotel is clean and does the job. Food is pretty standard but once again isn’t horrific. Staff is all friendly but it can be difficult for young groups as hotel is small and they do not like the loud!! Angelica on the pool bar is sooo lovely and made our experience much better. If they improve the all inclusive drinks list it can become a much better experience for those looking for a fun girls or lads trip. Is slightly further from the strip than what google says but is an easy walk.

2025-07-24 via Tripadvisor
R
Road60485970936 Friends getaway Sawbridgeworth, Hertfordshire, England
6
Mid
Pros:

It was a good hotel for a girls holiday as it was cheap and basic, however the staff were very strict with noise. We got told off for talking in our hotel room at 6pm because it was ‘nap time’. The room was basic and the shower was tiny and easily flooded, and by the end of the stay the toilet flush broke. The food was minimal and they didn’t serve a lot, the food was nice tho. Overall it was an average stay and I probably wouldn’t come here if I wasn’t on a girls holiday on a tight budget

2025-07-22 via Tripadvisor
J
jetmirw2025 Family
2
Definitely not a 3* hotel. More like a 1*
Pros:

This hotel was apparently a 3 star hotel....FAR FROM IT.

First of all, the hotel and the rooms are incredibly outdated, it is almost like being in a prison cell. The bathroom is shocking, that even having a decent shower is impossible, and not to forget the rooms smell. The beds are very uncomfortable so a decent night sleep is unlikely.
To top this off as well, they charge 8 euros per night to have aircon....??
Second of all, the location of the hotel is shocking, you are looking at a 30 minute walk to the closest beach despite stating its a 10 minute walk on the hotel advert. The hotel is placed by a main road which can get really loud which cars and people.

Lastly, the food is shocking, 95% of the time it is the same recycled food being given. You want fruits? there's NONE. What about desserts? NONE.

Wouldn't recommend if you want peace of mind and half decent food.

2025-06-23 via Tripadvisor
G
georgiawU435MB Friends getaway
10
very pleasant experience
Pros:

beds are really comfortable, staff are very helpful and friends food could be better but it could be so much worse, absolutely no hassle at all reviews are very deceptive as it is a lovely hotel and has all the facilities you would need, about a 10 min walk from the strip and reception can call taxis ect at any time if needed.

2025-06-22 via Tripadvisor
I
iPrzemyslaw Couples Warsaw, Mazovia Province, Central Poland
2
Disappointing Stay – Bad Food, Poor Service, and Unsafe Conditions
Pros:

strongly DO NOT recommend this hotel. The food was a total disaster – old, reheated, and repurposed day after day. Everything was dry and tasteless. If someone rates the food higher than 2, we must have eaten something completely different. The drinks were no better: water, soda, beer, coffee, and hot chocolate, all without any “wow” factor. The drinks were so sweet that your teeth hurt just thinking about it.

The hotel itself desperately needs renovation. Loose tiles, worn-out furniture, and no lifeguard at the pool – a real safety hazard. The staff was constantly watching what guests took and what wasn’t eaten – I felt like I was back in elementary school. On top of that, room service entered the room as if it were their own space, without knocking. In 7 days, they only knocked twice. There aren’t even any signs to request privacy.

I completely do not recommend this place and will never return.

2024-09-16 via Tripadvisor
I
igap733 Couples
8
Hotel with a potential
Pros:

We spent an all inclusive holiday at Triton Garden.
The hotel needs renovation, however our room was clean and was cleaned everyday. The only thing that was disgusting is the shower courtain - I think it hangs there since the 90s.
We had a really nice view - sea and mountains from a big balcony. The sunrises were spectacular!
The pool is fine. We really appreciated the fact that there was actually nothing noisy surrounding the hotel, so we could relax.
The staff is really friendly and helpful.
The food - I am a really picky eater, but I was not hungry during our stay. The breakfasts were 10/10. Two types of eggs every day, Greek yogurt, delicious tomatoes, cucumbers and peppers. The whole-wheat bread was not eatable, but the white one was better ( I am not sure if it is not a Greek thing that the breadstuff is not so good). Lunches and dinners were much worse, however there was fish every day. I said to my husband that something was delicious only once - grilled veggies and fish (I don’t know what that was exactly because the food was not labeled). Drinks - alcohol only beer and white and red wine. They were fine.
The hotel is 15minute walk from Potamos Beach - much, much better than the one in the Malia’s center. Bus stop just in front of the hotel. City center with restaurant and souvenir shops - 10 minutes walk. The location was perfect for us as we were looking for peace and quiet, but when we got bored, we could easily reach some of the attractions.

To sum up, the hotel has a potential and if the food was better - I would not mind all the bad sides. If you are not going to stay at the hotel for long, or are you going to sightsee a lot the hotel seems all right.

2024-07-22 via Tripadvisor
H
H5160LDdenises Couples Bradford, West Yorkshire, England
2
Absolutely terrible!
Pros:

Absolutely terrible experience.

Please do not book!!! Trust me when I say it is an awful hotel. Rooms are dated, balcony’s are filthy, shower was falling apart, you have to pay €8 for Air Con EACH NIGHT, TV didn’t work.

And that was just the rooms…. All inclusive is DISGUSTING! No labels on the food so you don’t know what you’re eating, only 6 hot dishes, flies all over the food, the drinks are only wine and beer. It’s an all inclusive hotel and it’s ONLY WINE AND BEER!!!!! No spirits, no cocktails.

- Chips are stale, chicken is chewy, poor quality meat, breakfast is terrible.

- No bottles of water in the rooms.

- No vending machine in the hotel.

- Shop is about a 15 min walk on a dodgy road.

- No staff around in the nighttime.

- Pool is dirty and surrounds are covered in bird poo.

- Parasols are rusty and spokes are all coming out.

- Ant infested balcony.

- Broken balcony doors.

- Bacteria ridden pool shower.

ALL INCLUSIVE STOPS AT 10PM!!!!!

Hotel is FILTHY, DISGUSTING, OUT DATED, NOT FRIENDLY.

Please please do not book here.

The pictures speak for themselves …….

2024-07-03 via Tripadvisor
A
Ana with friends pt
10
Exceptional
Pros:

The staf is 5 star

2024-06-16 via Nuitee
K
kamilx2019 Couples Bydgoszcz, Kuyavia-Pomerania Province, Central Poland
10
Niko
Pros:

Best Barman i the world Niko and very good people around very good place whit good workers and good food but Best is Niko 😉😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁🇬🇷🇬🇷🇬🇷🇬🇷🇬🇷🇬🇷🇬🇷💥💥💥💥💥💥💥💥

2024-06-15 via Tripadvisor
O
OnAir65911657028 Friends getaway
2
I don’t reccomend you to book this place
Pros:

Never coming back again. Book ONLY if you need a place to sleep during nights. Spending time at the hotel was not fun. The pool chairs were dirty, with bird fecalia over them, looked like they don’t get cleaned at all.
By the pool area there were quiet a few cockroaches just crawling around.
At the bar there was only local red and white wine which tasted horrible, beer was okay. No coctails, no other choice of alcohol.
Coffee at the bar you can get only 15:00 and at the diner only during breakfast.
You can’t bring towels from the hotel to the pool and you can’t even rent them.
Our bedsheets were not changed a single time during our 7 day stay there, the room was not cleaned and there were no brooms or cleaning supplies that we could use ourselves.
No air conditioning. I guess we had to ask for it but we didn’t want as it would require us to pay them money for it.
Food, very simple, a lot of it tasted a bit stale, like it’s been there for several days, without any taste. One day we even felt sick from the food as it was very oily.

2024-06-14 via Tripadvisor
M
Madagr Family
10
Great stay
Pros:

Great stay! We were very satisfied with our stay. We have been there one week and felt great. The staff is very friendly and the food was amazing . It was worth the stay, we have received more than we expected as it was a cheap deal.
Would definitely recommend!

2024-06-12 via Tripadvisor
S
Shevchenko group ua
10
Best trip ever
Pros:

All is perfect

Cons:

Nothing

2023-09-28 via Nuitee
D
Dagmara young couple ie
8
Very good
2023-08-29 via Nuitee
G
Giourant with friends gr
7
Good
Cons:

No wi-fi

2023-08-16 via Nuitee
F
Fruzsi01 Family
4
I would have gladly asked for the price back..
Pros:

We paid for all-inclusive food, the fact is that the meal was buffet-style unlimited consumption, but with poor quality food! The selection was limited, there was absolutely no variety. At breakfast, there were 2 kinds of cold meats, eggs, and "baby" sausages that tasted bad. Cucumbers and tomatoes were the everyday vegetables. The fruit selection wasn't too big either, melons or grapefruits. The main dishes weren't very varied either...we also saw the meatballs in 3 different ways... .. and other unrecognizable, tasteless dishes. Of course, you can't cook well for all guests, but it's a bit annoying that you pay full board and have to go to restaurants every day to be able to eat delicious food. (We spent 7 days in the hotel, but on the 4th day we didn't even attend the dinner.) Among the drinks, draft beer, wine and soft drinks can be consumed in unlimited quantities. Coffee is only available at specified times. Soft drinks are not included in the package and must be paid separately. The rooms are quite old and could be improved, but they are clean! The staff is very nice, especially Smiley!



2023-08-07 via Tripadvisor