The Westin Yilan Resort

Hotels
•
Westin
8.9 (940 reviews)
No. 268, Section 3, Yongtong Road , Yuanshan , tw

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious room
Good outdoor onsen
Relaxing atmosphere
Cons:
Cleanliness issues
Limited food options
Dim lighting in rooms

Categories

Cleanliness
8.53
Some cleanliness issues noted including unclean bathrooms and leftover items from previous occupants.
Service
9.2
Most staff are friendly and professional, although there were some concerns about service responsiveness.
Location
9.54
Guests appreciate the quiet location and pleasant atmosphere.
Room Quality
8.99
Spacious and comfortable rooms, though some lighting issues were mentioned.
Amenities
9.02
Amenities like the hot spring were highlighted positively, but some felt there weren't enough overall.
Value for Money
8.48
Mixed reviews on the value for money, with some feeling it didn't match the cost, particularly regarding food.
Food and Beverage
8.03
Feedback suggests food quality was average and limited, especially for breakfast options.
Overall Experience
9.4
Overall positive experience with highlights on service and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:22

Property Description

Luxurious Accommodation with Stunning Views

The Westin Yilan Resort, nestled in Yuanshan, offers a luxurious stay with top-notch amenities. Guests can indulge in air-conditioned rooms equipped with modern conveniences and some boasting breathtaking mountain views. The property features an outdoor pool, free bike rentals, and a serene garden, perfect for relaxation.

Exciting Activities and Dining Options

Enjoy a variety of activities at the 5-star hotel, including billiards, table tennis, and cycling. Unwind at the children's playground or savor delectable American and Chinese cuisine at the on-site restaurant. End your day with a refreshing cocktail at the bar.

Convenience and Comfort

With free WiFi, room service, and a 24-hour front desk, The Westin Yilan Resort ensures a seamless stay for all guests. Whether you're here for leisure or business, the hotel's prime location near transport hubs makes it an ideal choice.

Book your luxurious getaway at The Westin Yilan Resort now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Location

Guest Reviews

8.9
Based on 940 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.54
Room Quality: 8.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9.4
彼蕾 • family_with_children • tw
8
覺得公共設施太少
Pros:

房間空間大

Cons:

廁所空間太小、馬桶自動但不太靈光

2026-08-22 • via Nuitee
建偉 • couple • tw
10
Pros:

員工態度讚

Cons:

水龍頭水壓有點小～

2026-08-18 • via Nuitee
紀妍 • couple • tw
10
Pros:

床太好睡

2026-08-14 • via Nuitee
M
Mark • solo_traveller • au
10
2026-08-14 • via Nuitee
C
Chun Ko • family_with_children • tw
8
2026-08-14 • via Nuitee
L
Ling Yu • extended_group • tw
9
2026-08-13 • via Nuitee
L
Ling Yu • extended_group • tw
9
Pros:

房間空間很大，四人住宿非常舒適！接待人員都非常親切讓人賓至如歸！尤其晚上的免費宵夜真是貼心～

Cons:

雙人床有點小！兩位成人略嫌擁擠！

2026-08-13 • via Nuitee
S
Shih Yun • couple • tw
6
2026-08-10 • via Nuitee
Y
YUYU • couple • tw
10
2026-08-09 • via Nuitee
儀潔 • couple • tw
10
Pros:

房間非常的感覺，飯店服務也非常親切

2026-08-08 • via Nuitee
T
TZU CHIEH • family_with_children • tw
6
2026-08-08 • via Nuitee
P
Philip • extended_group • tw
7
Cons:

早餐的多樣性和精緻度有待加強，比礁溪另外一家五星級的飯店差了一大截。 公共活動的場地太小，附近也沒有可以長輩可以走走運動的地方（只有前面的小公園）

2026-08-04 • via Nuitee
珮琪 • solo_traveller • tw
10
Pros:

服務態度棒

Cons:

餐飲退步

2026-08-03 • via Nuitee
Y
YI-WEN • family_with_children • tw
10
Pros:

工作人員非常和善。

2026-07-23 • via Nuitee
C
Chia Chu • family_with_children • tw
8
2026-07-11 • via Nuitee
H
Huang • family_with_children • tw
9
2026-07-07 • via Nuitee
H
Hong Kai • family_with_children • tw
10
2026-07-06 • via Nuitee
Ｍｅｎｇ－Ｌｉ • family_with_children • tw
10
2026-07-02 • via Nuitee
凱超 • solo_traveller • tw
8
友善、舒適會讓人想要再訪的質感飯店。
Pros:

服務人員的從check in 開始就十分友善專業以及耐心。

入房前會有專人特別做簡單的導覽十分有儀式感。

整體體驗都很舒適，是讓人放鬆的地方。

可租借兒童車在走廊玩也很有趣。

Cons:

大部分都很好唯有餐廳的部分比較不足。裝潢跟菜色如果可以提升會感覺更好；晚餐的自助餐口味比較普通，可能平日房客不多所以當食物被拿完時補菜有點慢。

2026-06-28 • via Nuitee
子軒 • couple • tw
10
2026-06-23 • via Nuitee