Hotel Santa Rita

Hotels
7.7 (224 reviews)
Av Juarez 210 , Guanajuato , mx

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Packed lunches
Table tennis
Non-smoking throughout
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent breakfast service

Categories

Cleanliness
6.16
Many guests mentioned cleanliness issues, particularly with bathroom facilities.
Service
9.13
Multiple reviews highlighted friendly and helpful staff, enhancing guest experience.
Location
9.67
Guests consistently praised the hotel's excellent proximity to key attractions.
Room Quality
7.12
Some reviews noted uncomfortable beds and old facilities, which impacted comfort.
Amenities
7.65
Basic amenities were mentioned, but with some dissatisfaction regarding the lack of drinking water.
Value for Money
7.11
Guests felt the hotel could be overpriced given the quality and facilities provided.
Food and Beverage
6.16
Several complaints about the breakfast service and food quality were noted.
Overall Experience
8.63
Overall experience was good but negatively affected by specific issues, particularly cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:18

Property Description

Charming Hotel Santa Rita in the Heart of Guanajuato

Convenient Location: Situated just steps away from Alhóndiga de Granaditas Museum and Museo de las Momias Museum, Hotel Santa Rita offers easy access to key attractions in Guanajuato.

Comfortable Accommodation: The well-equipped rooms feature modern amenities such as a flat-screen TV, cozy seating area, and complimentary Wi-Fi, ensuring a comfortable stay for all guests.

Excellent Services: With a 24-hour front desk, helpful tour desk, and a relaxing terrace, guests can enjoy a seamless and enjoyable experience throughout their stay.

Ready to experience the charm of Hotel Santa Rita? Book now and make unforgettable memories in Guanajuato!

Important information:

A prepayment deposit of the first night of the reservation via bank transfer is required to secure your reservation and must be done no later than 5 days prior to the arrival. The property will contact you after you book to provide any bank transfer instructions.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 224 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 6.16
Overall Experience: 8.63
J
jorge adrian • couple • mx
10
Pros:

Muy buena ubicación, solo q hace falta estacionamiento

2026-03-05 • via Nuitee
M
Miguel Angel • couple • mx
9
muy comada
Pros:

Excelente ubicacion
personal muy amable
limpio

2026-01-31 • via Nuitee
S
Susana • solo_traveller • mx
10
Excelente todo
Pros:

Limpieza

Cons:

Todo estuvo bien

2026-01-27 • via Nuitee
P
Pablo • couple • us
10
2026-01-21 • via Nuitee
J
Judith • couple • mx
10
Pros:

El personal muy amable y atento, la ubicación está super excelente para venir al festival cervantino, nos fascinó.

2026-01-20 • via Nuitee
J
José María • couple • mx
10
Cofort, práctico y limpieza
Pros:

La limpieza. la ubicación y el trato de las recepcionistas muy bueno

2026-01-19 • via Nuitee
J
Jimena • couple • mx
5
2026-01-19 • via Nuitee
H
Héctor • couple • mx
9
2026-01-17 • via Nuitee
Y
Yessica • couple • mx
9
Pros:

La ubicacion

2026-01-12 • via Nuitee
V
Víctor • family_with_children • mx
8
2026-01-12 • via Nuitee
V
Viridiana • family_with_children • mx
8
Excelente ubicación
Pros:

La ubicación excelente, muy cerca de los lugares mas emblemáticos de guanajuato, todo lo puedes conocer caminando desde el hotel

Cons:

Las camas muy duras

2026-01-03 • via Nuitee
S
Sergio • family_with_children • mx
10
Pros:

Personal amable y muy buena ubicación

Cons:

No hay estacionamiento y los estacionamientos se pagan por hora , por tanto genera un costo considerable

2026-01-02 • via Nuitee
R
Robertrabbit • couple • cr
8
Buen lugar pero mucha falta de coordinación
Pros:

Lo céntrico de su ubicación

Cons:

Pagamos el paquete con desayuno incluido y de 3 días que estuvimos, solo 1 vez nos dieron desayuno, primero dijeron que los martes no había disponibilidad de desayuno (cosa que ni la persona que me atendió el lunes sabía) y el día miércoles por ser día festivo tampoco había desayuno disponible y las personas que atendían tampoco lo sabían, me dijeron que iban a reembolsar parte de lo que pagué y aquí sigo esperando

2026-01-01 • via Nuitee
L
Ladislao • extended_group • us
7
Staff was very friendly very helpful love the location
Pros:

Location was perfect. We’re convenient to everywhere but

Cons:

Beds

2025-12-28 • via Nuitee
J
JUAN LAURO • couple • mx
9
Pros:

La ubicación
Limpio
Amabilidad del personal
Muy sabroso el desayuno

Cons:

Que el martes no hay servicio en el restaurante...

2025-12-23 • via Nuitee
L
LILIANA • couple • py
9
Pros:

Ubicacion

2025-12-15 • via Nuitee
A
Araceli • extended_group • mx
10
Comodo, centrico y Amables
Pros:

amplitud y vista

Cons:

No hay Agua para Beber

2025-12-11 • via Nuitee
F
Francisca • couple • mx
9
2025-11-26 • via Nuitee
P
Peralta • family_with_children • gt
10
Pros:

Ubicación

2025-11-24 • via Nuitee
K
Karla • couple • cr
2
Decepcionada para el precio.
Pros:

La cercanía con puntos turísticos.

Cons:

No recomiendo este lugar por la poca limpieza de la habitación.La pileta del baño estaba sucia con residuos humanos.
La ropa de cama tenía mal olor y el colchón y almohadas muy incómodas.

2025-11-23 • via Nuitee