The Velvet Orchid

Hotels
8.2 (270 reviews)
15/1 soi 6 Rachamanka road district Phrasingh , Chiang Mai , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
No breakfast available on site

Categories

Cleanliness
7.66
Room was clean but some cleanliness issues reported (e.g., towels tearing, incompetence with supplies such as used bath products).
Service
9.13
Friendly and helpful staff noted throughout multiple reviews.
Location
9.17
Great location in the heart of the city and near attractions.
Room Quality
8.12
Rooms described as clean and comfortable, but some complaints about bed comfort.
Amenities
7.15
Limited amenities like no onsite breakfast and issues with bathroom drainage.
Value for Money
8.61
The hotel provides good value for the price considering location and service.
Food and Beverage
7.16
No breakfast offered at hotel, although options nearby.
Overall Experience
8.63
A generally positive experience, but some discomforts noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:13

Property Description

Central Location
Located in the heart of Chiang Mai, The Velvet Orchid offers convenience and accessibility to popular attractions like Chang Puak Market, Chedi Luang Temple, and more within walking distance.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities such as a flat-screen TV, fridge, and a safety deposit box. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions
Immerse yourself in the rich culture of Chiang Mai with key landmarks like Three Kings Monument and Wat Phra Singh just a stone's throw away. Make the most of your visit with our prime location.

Book your stay at The Velvet Orchid now for a memorable experience in Chiang Mai!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 270 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
M
Mariela solo_traveller ar
10
Mi estadía fué genial!!! Lo súper recomiendo
Pros:

Hermoso hotel , cómo y con estilo

Cons:

Todo estuvo bien

2026-03-07 via Nuitee
N
Nicola solo_traveller it
10
Pros:

Centralissimo, pulito, staff gentile, amo la Thailandia!

Cons:

Niente

2026-03-07 via Nuitee
X
Xavier solo_traveller fr
10
2026-03-06 via Nuitee
T
Tim couple gb
8
Great central Chiang Mai location and fab value
Pros:

Fabulous location for our needs.
Comfy beds (not rock hard)
Very helpful staff
Room to park the scooter
We have booked to stay again.

Cons:

Shower in our room was a little dodgy - needed a rose head repair

*not an issue but be aware there is a 500bht, cash room/key deposit. (we've been travelling in Thailand for 3 weeks and this is the first time this has been asked for). Receipt given so again not an issue - just don't arrive without some cash.

2026-03-03 via Nuitee
L
Leivers couple gb
10
Great Hotel
Pros:

Very clean, room was lovely, cleaned every day if you want it and amazing for the price.

Cons:

Not a lot, it was great for us. Stopped in other hotels in Chiang Mai which were twice the price and half the quality.

2026-03-02 via Nuitee
C
Chester solo_traveller th
6
Enjoyed the stay but there are many small things that need improving.
Pros:

Location is difficult to get to and with construction and a school nearby was not quiet.

Cons:

Foyer was cluttered. Staff did not seem interested. Room was ok but shower was blocked and balcony was wet and dirty. Very limited TV channels.

2026-02-28 via Nuitee
S
Sharon couple nl
7
Fijne centrale plek voor een paar nachten Chiang Mai
Pros:

Goede locatie

Cons:

Enorme stank uit het putje uit de badkamer. Geen optie om te ontbijten.

2026-02-28 via Nuitee
R
Ralph couple de
8
Pros:

Schönes classisches Hotel mit liebevoller Einrichtung
Tolle Lage

Cons:

Der Eingangsbereich wurde als Ladengeschäft genutzt.
Es wurden Kleidungsstücke Gewürze und indischer Tee Angebote.
Es gab also keinen Ort des gepflegten Empfangs sondern einen zugestellten Laden.
Schade !

2026-02-26 via Nuitee
S
Simeng couple cn
7
地理位置好,设施老旧,工作人员不遵守Booking平台的规定
Pros:

酒店很安静

Cons:

工作人员素质一般,我在booking上预定的明明是离店后付款,却被酒店工作人员要求入住时必须支付4晚的费用,不热就不给钥匙🔑

2026-02-24 via Nuitee
N
Nigel family_with_children gb
7
Unhelpful after booking mistake
Pros:

Location,

Cons:

Messed up our booking and told us one of the rooms we booked was unavailable, unhelpful, told us to go elsewhere

2026-02-10 via Nuitee
E
Elvis solo_traveller al
8
Pros:

A bit old but clean

Cons:

The toilets are very small

2026-02-09 via Nuitee
W
Wayne extended_group gb
6
The hotel was basic but clean with some lovely Thai features
Pros:

Room was clean. Staff were friendly.

Cons:

No view just a brick wall

2026-02-08 via Nuitee
F
Fusé solo_traveller th
10
2026-01-30 via Nuitee
L
Lorenzo family_with_children it
2
Cercate di evitarlo
Pros:

Sembra tutto bello ma è tutto finto

Cons:

Il personale è veramente scortese. Tutto gira intorno al denaro e tu invece di essere un cliente ti senti un ospite indesiderato.

2026-01-29 via Nuitee
R
Rabbiosi family_with_children be
8
Pros:

Hotel sympa bien situé et propre
Personnel sympa
Seul point négatif deux fois après le nettoyage a notre retour la porte n était pas fermée a clé et entre ouverte

2026-01-27 via Nuitee
A
Adam couple gb
4
Not an expensive place to stay, but we’ve stayed other places which cost the same but were much nicer.
Pros:

Very good location

Cons:

Bathroom smelt like sewage, along with the surrounding area of the hotel. Need to ask to have your room cleaned, the ‘please clean my room’ sign on the door isn’t enough- if no one is on reception then it just won’t happen. It was my financés birthday whilst we were there so I messaged asking if it was possible to decorate the room for him and how much it would cost. They didn’t reply to my message and just left some petals on the bed and charged me for it. It wasn’t expensive but I was given no choice.

2026-01-26 via Nuitee
C
Chiara solo_traveller it
10
Ci siamo trovati bene e la zona non era male
Pros:

Era pulita , carina, e spaziosa

Cons:

Quando siamo arrivati abbiamo dovuto aspettare una decina di minuti alla reception in quanto non c era nessuno, pero in generale la ragazza era molto cordiale

2026-01-25 via Nuitee
S
Silvia solo_traveller de
10
Ich würde sofort wieder in dieses Hotel gehen. Ist was Besonderes.
Pros:

Die Lage, der Charme, sehr sauber. Ruhige Lage in einer Seitenstraße. Es ist ein schönes altes Haus und daher - wie bei uns - etwas hellhörig mit den Holztüren und Holzböden wie ein Altbau. Die Fenster waren relativ neu.

Cons:

Ist nicht wirklich eine Kritik. Ich liebe Frühstück im Hotel, aber es gibt Kaffee im Zimmer und ein Cafe 3 Gehminuten weg.

2026-01-24 via Nuitee
K
Kok Chiah (Rick) family_with_children my
7
Nice stay at The Velvet Orchid
Pros:

Room is clean & comfortable. It is centrally located, easy to get around the old town. Saturday walking street, and Sunday Walking Street are just about 10 minutes walk.

Cons:

There is an odor in the bathroom. Informed the very helpful housekeeper and was swiftly sprayed and refreshed. There are also a few mosquitoes around in room.

2026-01-24 via Nuitee
R
ritchara family_with_children ht
7
2026-01-23 via Nuitee