RBS Hotel

Hotels
7.2 (596 reviews)
RBS Hotel, 5-7 Frindsbury Road Strood , Rochester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Close to amenities
Cons:
Breakfast served at inconvenient time
Traffic noise disturbed sleep
Uncomfortable experience with stranger

Categories

Cleanliness
7.78
The room was clean; specific sentiment from text.
Service
8.25
Very friendly staff and good customer service.
Location
7.79
Close to amenities; specific sentiment from text.
Room Quality
6.74
The room was a good size and bed was comfortable, but lighting was not ideal.
Amenities
7.27
Standard quality for this hotel tier.
Value for Money
6.73
Standard quality for this hotel tier.
Food and Beverage
6.28
Breakfast was served at an inconvenient time.
Overall Experience
6.75
Nice stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:00

Property Description

Convenient Location:
Located in the heart of Rochester, RBS Hotel offers easy access to popular attractions such as Rochester Castle, Chatham Train Station, and Historic Chatham Dockyard. With Bluewater and Leeds Castle also a short drive away, guests can explore the best of the area with ease.

Modern Amenities:
Guests at RBS Hotel can enjoy a comfortable stay with a 24-hour front desk and complimentary WiFi. Whether you're traveling for business or leisure, our modern amenities cater to all your needs, ensuring a seamless and enjoyable experience.

Nearby Attractions:
Explore the beauty of the surroundings with attractions like Ightham Mote and intu Lakeside Shopping Centre just a drive away. With London City Airport in close proximity, RBS Hotel is the perfect choice for travelers looking to experience both convenience and comfort.

Book your stay at RBS Hotel for a memorable experience in Rochester.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 596 reviews
Cleanliness: 7.78
Service: 8.25
Location: 7.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 6.28
Overall Experience: 6.75
M
Mhizha couple gb
4
2026-02-13 via Nuitee
M
matthew solo_traveller gb
10
Pros:

Staff were very kind and helpful

2026-02-11 via Nuitee
S
SG1979 couple gb
7
2026-01-28 via Nuitee
J
Julie solo_traveller gb
8
2026-01-22 via Nuitee
S
Suzette couple gb
8
2026-01-19 via Nuitee
D
David solo_traveller gb
6
Pros:

the room was clean

Cons:

Breakfast was served Saturday evening, could not sleep because of the noise from the traffic

2026-01-19 via Nuitee
S
Sarah couple gb
5
Cons:

Some strange man stairing at me as I was being shown to my room made me feel uncomfortable

2026-01-19 via Nuitee
N
Nicky couple gb
10
Pros:

Very clean and friendly

Cons:

Every thing was very nice not a bad thing to say.

2026-01-19 via Nuitee
R
Rob solo_traveller gb
10
Perfect, and well placed for Rochester
Pros:

I stayed here before, approximately 6 years ago, and was delighted to be allocated the same ground floor room on this visit. It's a warm & clean hotel with comfortable beds and a great shower.
Strood is handy for Rochester too, being a short walk across the bridge.
Free on-site parking is a bonus too.
Very friendly and helpful host too, which always makes the experience better.

Cons:

Nothing. Perfect for my needs during a one night stay.

2026-01-18 via Nuitee
D
Dean solo_traveller gb
7
2026-01-10 via Nuitee
G
Glen solo_traveller gb
8
2026-01-05 via Nuitee
B
Bonganu solo_traveller gb
10
Pros:

Parking, easy access to facilities.

2025-12-31 via Nuitee
M
Matt couple gb
8
2025-12-19 via Nuitee
L
Lionel couple fr
9
Pros:

Confortable, personnel aimable, grand lit

2025-12-14 via Nuitee
T
Thomas
8
Pros:

I booked this hotel for a one night stay. Then I read the reviews and wondered if I’d made a bad mistake. However, I can honestly say that we were pleasantly surprised. The hotel was quiet, clean and we were treated very well. Excellent value for money.

2025-10-12 via Nuitee
R
Rebecca
10
Pros:

Im a great believer you get what you pay for .... so considering the room price my expectations werent high but i was pleasantly surprised had a lovely sleep, woke refreshed, room clean as was bathroom, staff pleasant would recommend to anyone

2025-10-12 via Nuitee
A
Amy
2
Pros:

2 men decided to burst into the room. A woman alone in the room and they burst in there shouting, screaming and aggressive, they then blocked the door that is open 24/7. Extremely unsafe and frightening experience. The emergency phone numbers to contact staff there are not used as they don’t pick up the calls. This hotel should be shut down!

2025-09-24 via Nuitee
J
Jean couple gb
10
Great place to stay
Pros:

Clean , friendly, close to amenities

2025-09-05 via Nuitee
S
Sonia solo_traveller gb
8
2025-08-29 via Nuitee
H
Harvest extended_group gb
10
2025-08-22 via Nuitee