Away Chiang Mai Thapae Resort - A Vegan Retreat

Hotels
Cross Hotels & Resorts
9.6 (734 reviews)
9 Thapae Soi 5, Thapae Road,, Chang Moi Sub-district, Chiang Mai, Chiang Mai, 50100 , Chiang Mai , TH

Facilities

Full-service spa
Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast quality disappointing
Limited gym space
Sauna access fees

Categories

Cleanliness
9.92
Rooms were very clean and comfortable.
Service
10
Staff were friendly, helpful, and accommodating.
Location
10
Great location for exploring Chiang Mai.
Room Quality
9.42
Rooms were nice, although some had a damp smell.
Amenities
8.92
Limited access to the sauna and small gym.
Value for Money
9.42
Some amenities felt overpriced in comparison to what is offered.
Food and Beverage
9.12
Vegan options available, but breakfast selection was underwhelming.
Overall Experience
10
Overall, a really nice hotel experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Luxurious Spa Experience:
Indulge in a relaxing massage at our spa to rejuvenate your senses during your stay.

Recreational Activities:
Take a dip in our outdoor pool, explore the area on bicycles available for rent, and enjoy leisurely walks near Tha Pae Walking Street.

Fine Dining and Entertainment:
Savor delicious meals at Moreganic Restaurant, unwind with a drink at the poolside bar, and enjoy the convenience of room service.

Immerse yourself in luxury and convenience at Away Chiang Mai Thapae Resort - A Vegan Retreat. Book your stay now and experience the perfect blend of comfort and sophistication.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 734 reviews
Cleanliness: 9.92
Service: 10
Location: 10
Room Quality: 9.42
Amenities: 8.92
Value for Money: 9.42
Food and Beverage: 9.12
Overall Experience: 10
A
Anthony Kingshott couple gb
9
Stay in central Chiang Mai
Pros:

Quiet area in central location, easy walking distance to the main bars and shopping areas.

Cons:

Was hoping for a city view, but could only see trees.

2026-04-08 via Nuitee
S
Sarbjit solo_traveller gb
7
Central hotel with nice rooms
Pros:

My suite was nice and had a jacuzzi in balcony that I enjoyed. I didn’t use the pool, but it looked good.

Overall good quality hotel and friendly staff.

Cons:

I picked hotel because it served vegan food and thought range was limited. One day they ran out of play milk for my latte and I had to go to other breakfast area to request (the hotel is across 2 buildings), for the price being charged for room I would have expected better service I.e. someone gets the oat milk and makes my latte.

2026-04-07 via Nuitee
A
Andrea family_with_children us
10
Amazing changing breakfast, relaxing and stress relieving massage every day, great sleep.
Pros:

The food was incredible!
We loved the breakfast buffet that changed every day!
The staff were so nice and helped us with everything; even a wake up call.

Cons:

I wish some family rooms were swim-up rooms.

2026-04-06 via Nuitee
S
Sue couple ca
9
Lovely hotel
Pros:

Lovely, spacious room. Super comfortable bed. We’ll maintain pool. Staff were welcoming. Vegan food had lots of variety.

Cons:

All good

2026-04-03 via Nuitee
M
MEENA family_with_children gb
9
Amazing hotel with wonderful staff and food.
Pros:

Amazing hotel and location. Delicious food and amazing massage!

Cons:

More selection if you opt for the inclusive dinner

2026-04-03 via Nuitee
E
Emma couple us
9
Wonderful place for our short stay!
Pros:

Good location, accommodating staff

2026-03-29 via Nuitee
R
Robert couple ie
10
It is a great hotel with a great location and amazing staff.
Pros:

This was an amazing hotel, friendly staff, great location, and good value. It is also located right next to the night markets. The WiFi worked very well.

Cons:

Our room did have quite a few mosquitoes.

2026-03-22 via Nuitee
C
Calissa family_with_children au
8
2026-03-21 via Nuitee
D
Daniela couple at
10
Gelungener Aufenthalt!
Pros:

Das Frühstück war ausgezeichnet.
Die Zimmer sind geräumig und die Betten sehr bequem. Ruhige und gute Lage vor der Altstadt. In der Nähe ist gleich ein motorbike Verleih.

2026-03-15 via Nuitee
C
Cathy couple ie
10
2026-03-15 via Nuitee
U
Ursula couple gb
10
Amazingly clean, tranquil hotel and perfect location!
Pros:

Loved our pool / swim up room. The room was also so large and specious. The hotel was spotless. And I liked the nature on site with the waterfall and frogs you can see and hear at night. Staff were excellent also. The location of the hotel is perfect, right next to the old town walls but also close to the night bazaar and markets.

Cons:

Nothing! Everything was perfect!

2026-03-13 via Nuitee
H
Hui Wen family_with_children tw
9
2026-03-12 via Nuitee
R
Rodolfo couple br
10
Clean space , great restaurant, big room
Pros:

Very clean , big room , great restaurant. 10/10

2026-03-04 via Nuitee
O
Oliver couple de
8
2026-02-28 via Nuitee
C
CHIA NA couple tw
9
2026-02-27 via Nuitee
W
Will couple gb
10
Me and my partner had the best time and was our favourite place we stayed in Thailand.
Pros:

Really clean, lovely staff and amazing food.

Cons:

Menu items were more expensive than anywhere else.

2026-02-25 via Nuitee
D
Daniele couple it
10
Pros:

Posizione ottima a 5 min a piedi dal centro, tutta la struttura, spazi comuni e stanza, pulitissime ben curate, personale sorridente e disponibile (TOP)
Colazione da 10 e lode, tutto vegano e per me il paradiso essendo intollerante al lattosio. Da provare il ristorante di ottimo livello e con prezzi onesti

2026-02-25 via Nuitee
S
stephen couple gb
10
Relaxing and enjoyable
Pros:

The food is superb - tasty, fresh with no MSG

Cons:

The food

2026-02-22 via Nuitee
M
Maya couple il
10
Pros:

Everything was great! The staff is lovely, tge room was big and clean and the vegan food was the best 👌🏻

2026-02-14 via Nuitee
L
Lara couple de
9
2026-02-13 via Nuitee