Away Chiang Mai Thapae Resort - A Vegan Retreat

Hotels
Cross Hotels & Resorts
9.6 (734 reviews)
9 Thapae Soi 5, Thapae Road,, Chang Moi Sub-district, Chiang Mai, Chiang Mai, 50100 , Chiang Mai , TH

Facilities

Full-service spa
Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast quality disappointing
Limited gym space
Sauna access fees

Categories

Cleanliness
9.92
Rooms were very clean and comfortable.
Service
10
Staff were friendly, helpful, and accommodating.
Location
10
Great location for exploring Chiang Mai.
Room Quality
9.42
Rooms were nice, although some had a damp smell.
Amenities
8.92
Limited access to the sauna and small gym.
Value for Money
9.42
Some amenities felt overpriced in comparison to what is offered.
Food and Beverage
9.12
Vegan options available, but breakfast selection was underwhelming.
Overall Experience
10
Overall, a really nice hotel experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Luxurious Spa Experience:
Indulge in a relaxing massage at our spa to rejuvenate your senses during your stay.

Recreational Activities:
Take a dip in our outdoor pool, explore the area on bicycles available for rent, and enjoy leisurely walks near Tha Pae Walking Street.

Fine Dining and Entertainment:
Savor delicious meals at Moreganic Restaurant, unwind with a drink at the poolside bar, and enjoy the convenience of room service.

Immerse yourself in luxury and convenience at Away Chiang Mai Thapae Resort - A Vegan Retreat. Book your stay now and experience the perfect blend of comfort and sophistication.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 734 reviews
Cleanliness: 9.92
Service: 10
Location: 10
Room Quality: 9.42
Amenities: 8.92
Value for Money: 9.42
Food and Beverage: 9.12
Overall Experience: 10
C
C8028 Friends getaway
10
Nice staying
Pros:

Good experience. Alex and fern are always have good service when we need any help. ❤️❤️

2026-06-20 via Tripadvisor
C
chrislY6779YN Friends getaway Hong Kong
10
Hidden Gems in Chaing Mai 😊
Pros:

Clean room, cozy environment, good facilities, friendly and helpful staff. Comfortable stay and I will definitely will come back again!

2026-06-20 via Tripadvisor
N
nhip357 Friends getaway
10
Home in Chiangmai
Pros:

Its a great trip for me and my friend.
Mr Alex is very Kind and support us all the time. He introduced many things about Chiangmai cultures.
Nice place nice people, nice veterian foods.
Love it so much, would love to come back some day 🥰

2026-06-19 via Tripadvisor
X
X1366APpeggyp Family
10
Loving it!
Pros:

Excellence services, location was fantastic! Mana and Alex were super friendly helpful!

2026-06-17 via Tripadvisor
L
LUCÍA couple es
10
Estancia de 10. Lugar perfecto para descansar y visitar la ciudad
Pros:

Maravilloso. Ubicación, bonito, limpieza, desayuno, personal amable. Un 10

2026-06-17 via Nuitee
K
Kalthoff couple us
10
Lovely resort
Pros:

Staff was incredibly helpful, genuine, and welcoming. Great vegan breakfasts. Very clean. Great location in quieter neighborhood, yet close to city center. Enjoyed the pools. Wonderful stay, highly recommend.

Cons:

Nothing

2026-06-17 via Nuitee
R
Raj solo_traveller in
6
Pros:

Pretty place

Cons:

It has no facilities, very dull place. Basic tea and coffeee are terrible. Complimentary snack is a disaster. Might as well not have it. Its an insult.

2026-06-17 via Nuitee
S
Suk Fan solo_traveller hk
10
Beautiful room and lovely staff
Pros:

Located in end of an alley. Taxi drivers were a bit confused. Breakfast is well presented though the scramble eggs are just so so. Room is definitely five star decorated. Most people stayed at the pool access room while mine is on the higher floor with jacuzzi.

Cons:

Entrance a bit hard to find.

2026-06-16 via Nuitee
T
Tansy extended_group sg
8
Very nice
Pros:

Friendly staff

Cons:

All is good

2026-06-16 via Nuitee
H
Hicham solo_traveller fr
10
2026-06-15 via Nuitee
Y
Yael solo_traveller il
8
Pros:

Staff was great. Also had a massage, was great. Breakfast was vegan but fine, fruits selection was disappointing when in thailand. Balcony with jacuzzi was nice. Pool nice but felt like i was invading the area of other guest with pull access from their room

Cons:

Not enough storage / closet for clothes /room for luggage. Felt messy all the time. A/C had a musty scent to it. Didn't like that... location.. ok. Could be better. Mattresses so so. Bottom line i ts a nice hitel in my opinion a little over priced.

2026-06-15 via Nuitee
T
Trip27111598612 Friends getaway
10
Is happy holidays
Pros:

Alex and Fern that are very nice
Service is very good for everyday.
Hotel is very clean and comfortable

2026-06-13 via Tripadvisor
S
shelleymY5681IZ Business
10
Relaxing luxury with a little spice, home away from home
Pros:

Awesome location: easy walking to Old city, yet tucked away in a quiet neighborhood.
They offer complimentary bikes, rode the bikes to temple and museum visits, lots of fun!
The vegan breakfast has great variety both western and eastern, staff is super friendly and attentive.
Room is quite spacious, and good noise-buffering.
Also enjoyed the yoga room every morning for my yoga practice.
Overall, great value for the experience.

2026-06-13 via Tripadvisor
M
mindyhV2821ZI Family
10
fantastic experience
Pros:

I traveled alone with my child here, and the location was absolutely fantastic—so convenient to get around! The environment was also incredibly comfortable and photogenic!! Not to mention, every staff member was incredibly welcoming to my child, especially NOP and ORN, who were wonderful. The food was also delicious ❤️

2026-06-12 via Tripadvisor
D
djdhcp Couples Denver, Colorado
10
Amazing time in Chaing Mai at a great resort
Pros:

We just spent an amazing four days at Away and left feeling fantastic! The report is beautiful, clean and very spacious. It was so nice of the staff to have recognized my wife and I anniversary and left a beautiful arrangement on the bed. The amenities are great and they provide free bottled water in your room each day! The beds are fantastic and very comfortable! The pool is salt water and felt great on our skin. The bathroom and shower are huge and great! Compliments to all the staff for their kindness! We will definitely be back!!!

2026-06-12 via Tripadvisor
S
Seng Hwang solo_traveller sg
10
I am absolutely impressed and satisfied with everything
Pros:

It has ceiling fan so that I can switch off the aircon because temp. at night is very comfortable around 25C. It is very rare to have fan in a high-end hotel.

Cons:

Nothing

2026-06-10 via Nuitee
G
GR27 Couples
10
Excellent stay
Pros:

Thank you to the team for a wonderful stay. This hotel caught our eye when we were looking at options on Expedia. We were intrigued by the fact it was a vegan hotel and the reviews seemed positive so went for it. I’m so pleased that we did! On arrival, we were greeted by the doorman outside the hotel who took our luggage in. We were offered a lovely welcome drink and then shown to our room.

The room was beautifully decorated and there was a lovely swan made from towels along with fresh rose petals on the bed for our anniversary. We had booked a pool access room which also had a hot tub. The hotel is in the Old Town area of Chiang Mai and considering how busy the roads are, when you’re at the hotel or by the pool it’s a peaceful sanctuary away from all the noise. The hotel was a water refill station if you need drinking water and there’s also a 7 Eleven within walking distance if you want to buy bottled water.

The breakfast was lovely with a good variety of choice although some of the Thai food was too spicy for me. We ordered the tamarind tofu at lunch one of the days and it was delicious!

The hotel is really well located and close to the main attractions, tourist offices, fantastic restaurants, massage salons, ATM / foreign exchange etc. You can also negotiate with a red truck on the main road if you want to go somewhere like Doi Suthep. We booked a trip to Sticky Waterfall via a tourist office near the hotel. 

Thank you to the hotel staff for being so friendly, welcoming and helpful

2026-06-09 via Tripadvisor
J
jaweyj Couples
10
Highly recommended
Pros:

Best hotel ever. Great services by orn and mana

2026-06-09 via Tripadvisor
S
Srikanth solo_traveller in
10
Luxury combined with relaxation
Pros:

Great vegan food, excellent ambience, super good rooms. Lavishly done

Cons:

None

2026-06-09 via Nuitee
3
308ambery Friends getaway
10
Excellent experience.
Pros:

We really enjoyed staying here, every staff here make us feel at home. Especially Orn, she was really nice, we will definitely stay at this hotel next time.

2026-06-07 via Tripadvisor