Hotel Jugurtha Palace

Hotels
Independent
7.6 (26 reviews)
Sidi Ahmed Zarroug BP 10, Gafsa, 2100 , Gafsa , TN

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Outdoor pool - seasonal
Elevator
Free breakfast
See all facilities

Review Highlights

Cons:
Facilities in poor condition
Not well maintained

Categories

Cleanliness
5.68
The review mentions the property being in a state of abandonment, indicating poor cleanliness.
Service
8.65
Standard service quality for a hotel of this rating.
Location
8.69
Standard quality for this hotel tier.
Room Quality
6.64
Noted some rooms are in a state of abandonment.
Amenities
6.67
Poor condition of amenities as indicated by the empty pool.
Value for Money
8.13
Considering the current state, the value might not be sufficient.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
7.65
Overall negative sentiment due to the condition of the facility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:16

Property Description

Luxurious Dining Experience - Indulge in international cuisine at Douar, one of our 2 restaurants, or opt for room service for a cozy night in. Sip on your favorite drink at the bar/lounge or poolside bar and enjoy snacks at the coffee shop/cafe.

Refreshing Leisure Activities - Take a dip in the seasonal outdoor pool, admire the view from the terrace and garden, or fuel up with our complimentary buffet breakfast served daily.

Comfortable Accommodations - Unwind in our 118 guestrooms with modern amenities like complimentary Wi-Fi, flat-screen TVs, and private balconies/patios. Relax in the private bathrooms with free toiletries.

Book your stay at Hotel Jugurtha Palace for the ultimate blend of relaxation and luxury in Gafsa.

Important information:

  • The seasonal pool will be open from June to September.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 26 reviews
Cleanliness: 5.68
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 7.65
A
Alain
8
Pros:

Pas d'eau dans la piscine

2025-10-06 via Nuitee
M
Marco Luigi
4
Pros:

Struttura con potenziale molto alto ma attualmente lasciata a se stessa. Spazi esterni e camere in stato di abbandono, piscina vuota. In questo stato andrebbe tenuta chiusa e totalmente ristrutturata, invece è ancora in attività. Attualmente da evitare.

2025-09-12 via Nuitee
M
Mongi
8
Pros:

Generelt , Ok.

2025-07-26 via Nuitee
M
mohamed redha
10
Pros:

(Y)

2025-07-21 via Nuitee
M
Michael
6
Pros:

It wasn't bad, but just too smokey. Tunisians smoke WAY too much. Food is meh, but they have Celtia and red wine.

2025-06-27 via Nuitee
F
Frank
4
Pros:

Das Personal war freundlich, der Kern der Anlage wird irgendwie erhalten.
Drum herum ist einfach nur zu viel Müll und Verfall.

2025-06-08 via Nuitee
U
Umberto
4
Problematico
Pros:

Ci si va solo perché a Gafsa non ci sono alternative

2025-05-18 via Nuitee
V
Verified traveler
8
Decadenza ma decenza
Pros:

Un 5* tunisino: poca manutenzione e lusso apparente. Nonostante tutto andava bene ma non equivaleva ad un 5* europeo. Probabilmente la camera era unita ad altra a cui hanno tolto il letto: di fatto la matrimoniale aveva due bagni e per fortuna perché nel primo non funzionava nella vasca/ doccia il selettore di rubinetto o doccia perciò non si poteva avere acqua dalla doccia... Letto comodo e camera ampia. All suggestiva e lussureggiante ma buia.parcheggio interno alla struttura.

2025-05-07 via Nuitee
A
Audrey
4
État général plus que décevant et suspect
Pros:

J’ai pu bénéficier d’une suite double : 2 chambres 2 salles de bain et 2 toilettes. La raison ? L’une des douches ne fonctionnait pas, le second toilette avait la porte coincée, les fenêtres donnant sur le balcon ne fermaient pas. Le lit était épuisé. Ne parlons pas du frigo avec des aliments en décomposition, la tv qui ne fonctionnait pas et des verres encore remplis sur la table basse de la chambre.

2025-05-04 via Nuitee
P
Piero
6
Pros:

La struttura è molto bella e sicuramente in passato è stato un grande hotel. Ora tutto è in decadenza, senza manutenzione e mal tenuto, la camera enorme, sfarzosa ma nulla funziona e la pulizia lascia a desiderare. Il personale è gentile e disponibile. Nel complesso però, vista anche la zona, ci si può accontentare!

2025-04-23 via Nuitee
L
Luca friends
10
Pros:

Jugurtha palace is a majestic hotel placed in a center of its garden on the edge of Gafsa city.
Even though the structure it is not comparable as a peer with European one , it surely stands above the average Tunisian ones. The restaurant service, although buffet type is various, among the best for touristic hotels, and with good alcoholic selection. The room is vast, lavish with well functioning bathroom. However there were some items such as sockets, lamps and curtains broken to be fixed.

2025-02-02 via Nuitee
C
Christoph partner
8
Pros:

Schönes Zimmer,
Gutes Preis- Leistungsverhältnis
Frühstücksbuffet eher spärlich mit kleiner Auswahl.

2025-01-04 via Nuitee
C
Christine
6
Il fût beau
Pros:

Hôtel qui a du être magnifique à un moment mais actuellement il semble peu entretenu. Nous avons trouvé des cheveux dans la baignoire et signalé qu'il manquait un lot de serviette j'ai du renouveler ma demande et enlever moi même les cheveux.
Quand au personnel il est gentil mais manque sûrement de professionnalisme. Pour le réveillon du 31 nous étions 5 tables, et ils sont arrivés à nous oublier .

2025-01-02 via Nuitee
F
Fethi family
10
Pros:

Bravissimi.

2024-12-30 via Nuitee
R
roberto
8
Pros:

peccato per la piscina senz'acqua

2024-10-20 via Nuitee
M
MEIRONG
10
Pros:

it's nice hotel

2024-08-26 via Nuitee
M
MEIRONG
10
Pros:

good

2024-08-10 via Nuitee
D
Davide
2
Hotel di un tempo che fu
Pros:

Hotel di un tempo che fu.
Nel lavandino del bagno l'acqua non si scaricava,non vado oltre.
È di stampo vecchio, come gli hotel dove pernottavo 40 anni fa sempre in Tunisia.
Decadente

2023-12-07 via Nuitee
V
Verified traveler
10
Pros:

I would stay again, huge room, friendly service and great price

2023-10-12 via Nuitee
B
Bernadette
6
Pros:

nous avons séjourné 3 nuits dans votre hotel - bon accueil du personnel - les espaces communs sont bien entretenus on ne peut pas en dire autant des chambres ; sols pas entretenus voir pas lavés, fuites dans les salles de bains, problèmes de plomberie, de climatisation très bruyante ....

2023-09-26 via Nuitee