Maldron Hotel Belfast City

Hotels
Maldron
8.8 (6861 reviews)
20 Brunswick Street Belfast , Belfast , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent location
Cons:
Breakfast issues
Cold room complaints

Categories

Cleanliness
8.91
The room was spotless and very clean, reflecting high standards of cleanliness.
Service
9.38
Staff were friendly and helpful; special mention to Paul for outstanding service.
Location
9.42
Excellent location with convenient access to city amenities.
Room Quality
8.37
Rooms were comfortable but some guests mentioned variability in sizes and temperatures.
Amenities
8.4
Basic amenities met expectations; however, some improvements in breakfast service are needed.
Value for Money
8.86
Considering the central location and quality, the hotel offers good value.
Food and Beverage
7.91
Breakfast was noted to run out, affecting the overall experience but improvements have been previously noted.
Overall Experience
9.18
Guests had very positive experiences overall, expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:29

Property Description

Central Location
Situated just 200 meters from the Grand Opera House, Maldron Hotel Belfast City offers easy access to key attractions like The Waterfront Hall and Odyssey Arena within minutes of walking distance.

Comfortable Rooms
Relax in our modern rooms equipped with a seating area, flat-screen TV, air-conditioning, and a desk, ensuring a comfortable stay for all guests.

Convenient Amenities
Start your day right with a delicious buffet breakfast available daily. With a 24-hour front desk, we are always here to assist you during your stay.

Book now to experience the perfect blend of comfort and convenience at Maldron Hotel Belfast City.

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Failure to complete payment may result in cancelation of your booking.

For cash payments a GBP 100.00 security deposit is required on arrival. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the room.

Group T&C's for 4 or more rooms booked - The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 4 or more rooms & full prepayment in advance of the arrival date. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel may cancel the booking for all rooms.

A 10% nonrefundable deposit may be required for long stay reservations of over 6 nights. Nonpayment of the requested deposit will mean the hotel may cancel the booking. The hotel will contact guests directly should a deposit be required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 6861 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
E
Edward solo_traveller ie
6
Over priced for standard Hotel.
Pros:

Central location, easy access to city cafes and restaurants.

Cons:

Ok hotel, but as we paid approx 500 euro per night rates for a double bed with early checkin and no breakfast included i would say at that price range I have stayed in alot better. We also had to pay for carpark as we were unable to find the hotel recommended carpark which is located a short distance away but difficult to find if you are not familiar with belfast. We drove past entrance and got stuck in traffic before giving up and parking in a multistory carpark. Great hotel for 200 to 300 euro a night with breakfast but once you hit 400 to 500 euro a night very disappointing. I feel the price reflects summer time and concert price profiting but offers nothing extra to compensate.

2026-06-27 via Nuitee
K
Karen couple ie
8
Cons:

Patrons had to pay for car parking even though you were staying in the hotel.

2026-06-27 via Nuitee
J
James solo_traveller gb
10
2026-06-27 via Nuitee
V
Valerie couple gb
10
2026-06-27 via Nuitee
I
Iqbal solo_traveller ae
6
Pros:

Location

Cons:

Dry attitude of their staff.
Breakfast basket refilling was not done and upon asking it was told that items are finished

2026-06-27 via Nuitee
L
Liz couple au
8
V enjoyable. Clean and in a great position
Pros:

Position. Clean.

Cons:

Doonas on the bed were too thick and too hot

2026-06-27 via Nuitee
J
John solo_traveller gb
9
As close to perfect as possible
Pros:

I liked how clean and comfortable everything was. It's an excellent location as well. The staff were very friendly and welcoming.

Cons:

I don't have a bad word to say about the hotel, the staff or my stay in Belfast.

2026-06-26 via Nuitee
N
Nicolas solo_traveller ca
8
2 night stay
Pros:

Great location and clean rooms for our two night stay.

Cons:

If you're parking, the nearest lot is about a 5 minute walk away and isn't included.

2026-06-26 via Nuitee
P
Padraic solo_traveller ie
8
2026-06-26 via Nuitee
L
laurel couple us
7
The location is great
Pros:

The location is great

Cons:

The set up for the shower allows the water to spray onto the floor. There were sounds coming from pipes that felt slightly annoying.

2026-06-26 via Nuitee
G
Gary couple gb
1
Property cancelled my booking on day of check-in for no reason
Cons:

The property cancelled my booking the day I was checking in. I have heard this is not the first time they have done it by locals taxi drivers. Shocking behaviour.

2026-06-26 via Nuitee
D
doh erty couple gb
10
2026-06-25 via Nuitee
B
Brian solo_traveller ch
4
No peaceful sleep
Pros:

location

Cons:

shower (boiler) was so loud, you could hear it throug the whole hotel, if one turned it on. It was loud vibrations similar to a jackhammer...
In addition there was a broken light and the showerhead was moldy.

2026-06-25 via Nuitee
D
Danielle family_with_children ie
6
Average
Pros:

Bar staff were great. There was two young girls working in the bar midday- I believe one of the girls were training and they were very efficient and lovely!
Also the reception staff!

Cons:

Awful breakfast for the price. 34£ for an adult and a 14 year old’s breakfast with very limited options. For that price you’d expect a lot more.

Stains on the bedsheets, floors, chairs. Dirty mirrors

2026-06-25 via Nuitee
G
Grace couple ie
10
2026-06-25 via Nuitee
E
Elaine extended_group gb
6
Nice modern hotel, but a few teething problems
Pros:

Modern, clean
Nice selection for breakfast.

Cons:

Told wrong time for breakfast, so only got what was left on first morning.
Nowhere to hang clothes or shower towel in bathroom.
Spray from shower unit wet the floor, even with towel down.
Workmen working in hotel, was never told about this.
Mix up with bills on checkout.

2026-06-25 via Nuitee
B
Buskape couple br
10
Excelente opção em Belfast: central, confortável e próximo de pontos turísticos da Cidade.
Pros:

Localização espetacular, super central para você visitar Belfast. A uma quadra do The Crown e a duas do parlamento, ponto central da cidade. Quartos confortáveis e um bom café da manhã.

Cons:

Staff do restaurante desatento e desatencioso. Precisam de treinamento e supervisão.

2026-06-24 via Nuitee
A
Anna couple us
9
I would stay here again!
Pros:

This hotel had everything we needed! Nice room. Very clean and comfortable!

Cons:

The service in the restaurant was a little slow and breakfast had more than the essentials but was just okay.

2026-06-24 via Nuitee
P
Patricia couple gb
8
Enjoyable
Pros:

The staff were really helpful. Location was perfect, everything very accessible.

Cons:

We were in room 102 and experienced what I think sounded like generator noise. This happened early morning. In fairness I didn’t mention it until we had been there a couple of days thinking that it would stop. The reception staff did offer to move us when I spoke to them about it,but as we only had one more night we didn’t take them up on the offer. Everything else was really good.

2026-06-24 via Nuitee
C
Ciara McGlade solo_traveller gb
10
Pros:

Lovely hotel and staff were lovely. Great location beside the train station. Would definitely stay again.

Cons:

Nothing

2026-06-24 via Nuitee