24 by AvenidA - Mountain Hotel

Hotels
Alpin Rentals Group
9.4 (23 reviews)
Nikolaus-Gassner-Str. 24, Kaprun, 5710 , Kaprun , AT

Facilities

Full-service spa
Fitness facilities
Electric car charging station
Comprehensive recycling policy
Free WiFi
Luggage storage
Ski storage
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious bathroom
Appreciated amenities
Cons:
Inconvenient check-in location
Room was dark
Rude cafe staff

Categories

Cleanliness
9.69
The room and bathroom were noted to be clean and spacious.
Service
10
The staff were described as kind and helpful, enhancing the overall experience.
Location
9.16
Check-in being at a different location was inconvenient.
Room Quality
9.7
The bed linens were light and good, but the room was noted to be dark.
Amenities
9.65
The summer pass provided was appreciated.
Value for Money
9.18
Standard quality for this hotel tier.
Food and Beverage
8.14
Some staff at the cafe were described as rude, which affected the food experience.
Overall Experience
9.69
The review overall noted a wonderful time despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:16

Property Description

Experience the perfect blend of adventure and relaxation at 24 by AvenidA - Mountain Hotel, nestled in the heart of Kaprun.

Unwind in Luxury
Indulge yourself at our full-service spa, offering rejuvenating treatments to restore your senses. With ski-in/ski-out access, you'll be on the slopes in no time thanks to our complimentary ski shuttle.

Comfortable Accommodations
Our 25 elegantly designed guestrooms feature private balconies, espresso makers, and flat-screen televisions, ensuring you have all the comforts of home while enjoying stunning views.

Convenient Amenities
Stay connected with complimentary Wi-Fi and enjoy daily buffet breakfasts. With free self-parking and easy access to local attractions, every need is catered for at our four-star hotel.

Don't wait—book your unforgettable mountain getaway today!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 23 reviews
Cleanliness: 9.69
Service: 10
Location: 9.16
Room Quality: 9.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 8.14
Overall Experience: 9.69
S
Sandro solo_traveller hr
10
2026-05-09 via Nuitee
Y
yolus family_with_children pl
6
Pros:

Wcześniejsza forma śniadania bardziej mi odpowiadała

2026-05-08 via Nuitee
N
Nicole couple de
10
2026-05-07 via Nuitee
احمد couple sa
9
ممتازة
Pros:

يوجد شطاف في الحمام وهذا شي يدل على وعي المكان بي زوراه جيدا
موقعه جميل
دخول وخروج سهل جدا
انصح فيه بدون تردد

Cons:

الغرفه كانت صغيرا جدا و وجود جلة فوق الكرسي النوم غير مريحه في الصعود و النزول.

2026-05-07 via Nuitee
A
Andre family_with_children de
9
2026-05-04 via Nuitee
T
Tomasz solo_traveller pl
10
Pros:

Super apartament. Wszytsko co potrzebne w środku. Parking, sauna. Bardzo mily pobyt.

2026-05-03 via Nuitee
A
Avital Hava couple il
10
Pros:

Very well equipped, very spacious, everything was really good

Cons:

If we had dish soap would be useful and a bit more water pressure in the shower, otherwise everything was very good and high quality

2026-05-03 via Nuitee
G
Georg solo_traveller de
10
2026-05-02 via Nuitee
M
Marija solo_traveller hr
4
Spring ski trip in Kaprun with disappointing service
Pros:

Since my ski holiday was during the spring season and the hotel wasn't full, I got a better room for the same price. Unfortunately the room wasn't perfectly clean, the sink in the bathroom was messy and the drain was clogged with hair. The room size and the bathtub are decent. Otherwise, I like the lodge's location in the town's center with a ski bus stop and shops nearby, and the hotel's simple spa with sauna as well.

Cons:

The reception staff wasn't informative enough during check-in and there was a problem with the staff at the hotel's restaurant. Although the restaurant works until 11pm and warm cakes served until 10pm are advertised on posters around the hotel, when I came to the restaurant around 9.30pm the staff member working at the restaurant's bar told me the kitchen is closed and that they can only serve me a garlic soup to go, after he allegedly consulted the kitchen staff. I declined after which he advised the kebab shop around the corner. He was unpleasant so I called the reception to share the events and seek information on the kitchen's working hours. The reception said to report to the manager and call me the next day, but I didn't receive their return phone call. One of the staff members later wrote in a WhatsApp message that the hotel restaurant with the kitchen is rented and outsourced.

2026-04-27 via Nuitee
P
Paweł Edyta couple pl
10
2026-04-27 via Nuitee
R
Rainer couple de
8
2026-04-20 via Nuitee
M
Martin extended_group cz
10
Cons:

Trošku obtížnější zavírání balkónových dveří, chtělo by to seřídit. Při používání vířivky u sousedů nad námi (na balkonku) nám kapala voda na balkon kde jsme seděli.

2026-04-14 via Nuitee
D
Dalibor couple cz
9
2026-04-13 via Nuitee
A
Aneta couple cz
8
2026-04-11 via Nuitee
extended_group nl
10
2026-04-11 via Nuitee
R
Razvan extended_group at
9
We loved our stay in the pe thouse appart with the view from living room and terrace amazing.
Pros:

Location, view, nice layout and spacious rooms, loved the fireplace, sauna and tube on the balcony

Cons:

Details like damaged furniture, not closing doors, bad matress on double bed.

2026-04-10 via Nuitee
B
Bartek extended_group pl
10
2026-04-09 via Nuitee
E
Eric extended_group de
9
2026-04-08 via Nuitee
P
Philipp extended_group at
5
Cons:

Die meisten Mitarbeitenden sprechen weder Deutsch noch Englisch. Beim Frühstück hat mir dann der "Resaurantchef" sehr unfreundlich erklärt dass er mit 13 Jahren Gastronieerfahrung noch nie etwas von Ham and Eggs gehört hat.

2026-04-07 via Nuitee
I
Ivana family_with_children sk
8
Pros:

Cosy apartment with a lovely spacious balcony.

Cons:

Dust on lamps and mould on the shower glass bottom.

2026-04-06 via Nuitee