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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Safety deposit box
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Car hire
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Non-smoking throughout
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Television in common areas
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Free wired internet
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Snack bar/deli
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Water park access (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Exercise/lap pool
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Japanese garden
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Covered parking
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Water tubing nearby
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Beach club nearby (surcharge)
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Beach toys
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Paddle boating nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Stunning Views and Relaxing Amenities
Luxurious Accommodations
Indulge in our fully equipped kitchens, private bathrooms, and cozy seating areas with flat-screen TVs. Enjoy the convenience of in-room kitchen appliances and complimentary WiFi.
Delicious Dining Experience
Savor the flavors of the Caribbean at our family-friendly restaurant offering delectable dinner and brunch options. Enjoy a taste of the local cuisine without leaving the comfort of the resort.
Convenient Location
Located near Ocho Rios Bay Beach and Mahogany Beach, our beachfront property offers easy access to the best of Ocho Rios. Explore the nearby attractions or simply unwind by the pool with a view.
Book your stay at Sandcastles Resort, Ocho Rios and experience the perfect blend of relaxation and adventure.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location is fine
For the 7days the internet had been cut off paul cares less when i talk to him ,no one came to offer clean towels very poor
Everything
Everything
First time to Sandcastles. Comfortable Ocean front room. Large wide walkway behind property for walking, sitting, socializing n shopping n walking to the beach along the walkway. Cruise ships visible from my balcony. Beautiful view n landscape. Comfortable beds. Short walk to local shops, restaurants, entertainment
Affordable taxi service to attractions n tours. Felt safe. Walking n bicycle police patrol in the town day n night. Bar n cook shop across from pool. Local Foods delicious. Chef made whatever u wanted. Large restaurant above lobby area.
AC in the living room stopped working after 2 days. Balcony furniture was dusty. Plants dieing. Table needs to be higher to comfortably enjoy my morning coffee. Difficult to use the TV in the living room. I am tv savy n I couldn't get it to work. Technician came n changed the remote batteries n reset the TV. Bedroom tv was not dlsimplr either but eventually figured it out. Instructions need to be written down when there are more than one remote for the systems. Housekeepers were very nice n attentive. Back gate to the beach opens and closes at 7am n 7pm. Would have like the freedom to go for early morning walks instead of having to walk around the town area. Steps. No elevators, 3 or 4 story property. I didn't see any Bellman. No Christmas decorations. I guess the management company didn't do anything special. Large TV in lobby played christmas music.
The resort ws very nicely laid out and an ocean view was perfect. The breakfast was awesome in the resturant above reception, great and freindly staff. Pool was in great condition for swimming. It was in walking distance to many shops and resturants. Room was very clean and had pretty much everything you needed.
There were a few things I would have changed - The bath soap was very low standard and no shampoo. It was time to change or clean the shower head. It would have been nice to have larger tvs that were wall mounted as I believe the hotel standard is a 48" now, as the were some rainy days to stay in.
Cool rooms. Nice balcony. Had mostly everything I needed.
Some things didnt get to work beforehand or explained like the a/c or tv. but then they sent someone that fixed it. sheets/room didnt get cleaned during the stay. no water or anything in the room. else it was all good
Everything. I had no problems at all
The location was ideal as we could access the town on foot quite easily & dine at the local restaurants.
The staff. Ms Pat is a Ray of sunshine. She is the "Property Manager " awesome lady.
Location of the property
The property owner was fully aware that there was no internet or television available, yet still allowed us to check in without disclosure.
Three of us stayed for three nights with no connectivity at all. He mentioned contacting Flow, the local internet provider, in advance — but frankly, that’s just an excuse. A temporary solution like MyWi could’ve been arranged with minimal effort.
He refunded us only $10 USD per night — a total of $90, just $30 per person — which doesn’t reflect the inconvenience we endured. We had work obligations throughout our stay, vacation or not, and this disruption severely impacted our plans. It was especially upsetting having to deal with constant messaging back and forth on my birthday, with zero empathy from the host.
Security on the property was deeply inadequate. The grounds didn’t feel safe, and there were troubling incidents, including male escorts openly picking up women — not something you'd expect in a secure environment.
I do not recommend staying here. No internet. No TV. And certainly not safe. We rented two of the owner’s properties, and unfortunately
expectations was not met. And it hurts because he knew in advance.
As someone who has traveled to 61 countries, I’ve never experienced such disregard for guest well-being or such a lackadaisical attitude toward hospitality.
The decor was top tier, it was immaculate & beyond clean! Let’s not talk about the views from the living room, bedroom & balcony this was amazing! The location was also perfect with car park availability
O apartamento é super confortável, nas proximidades tem farmácia, supermercados, caixa eletrônico, várias lojinhas para comprar suvenires, além de bares e restaurantes.
O resort tem acesso para a praia, esta é muito legal para tomar banho, pois tem águas mornas e é rasa, excelente para crianças. E, também, me senti muito segura.
O ventilador da sala está fraquinho, por isso precisamos utilizar o ar condicionado, mas depois vi que tem uma janela no corredor que ao ser aberta ventila bastante.
We had a corner suite, ocean facing and overlooking a local beach. The suite had beautiful large white tiles and comfortable furniture. We loved having the cross ventilation option. We didn’t use the air conditioners which is available, too.
If I had to pick a negative, it’s the shower head. Much too large for the shower.
Location especially if you dont know the area, easy access to most things
Beach closing at 4/5pm!
Wins: The location can't be beat! It's right in the middle of downtown Ocho Rios, the room had AC, a full kitchenette including a full-sized fridge, access to a pool and the beach, and it was reasonably priced!
Not a negative just something I didn't know this from the website. This is a privately owned apartment. I thought I was booking a room at a hotel so that was a disconnect. Which means that there is no housekeeping, you can't pay at the hotel you need to use a link the owner sends. the front desk can't help you with any needs because it's not their property. So it's in essence an Airbnb type situation shaped like a hotel
The restaurant was excellent, and the food was great. The staff was professional and friendly. The pool man was very diligent and kept the pool clean. The security at the back was very diligent. I felt safe there.
The location
Very noisy
The host did a great job and was very responsive. I forgot one item in the room and she even offered to mail it to me. She was very helpful.
There is no glass in the windows of the unit, so the outside noise was very loud. There was music on the beach every night and no way to block it out. The A/C unit worked because it was the rainy season and it wasn't very warm outside, but I'm not sure how well it work when it is hot.
The space was really lovely. The garden courtyard with the sun streaming through was lovely to see first thing.
My view from the room was stunning overlooking the beach.
Patricia was really nice.
I enjoyed playing pool by the bar and meeting other residents on the beach and by the bar.
The Internet cut off for a day. I thought it was just impacting the TV at first, but it was the network. This meant my online check-in could not be done. Similarly, my transfer to the airport information could not be accessed.
The iron cord was a little short.
The fan in the living area stopped working.
I was told the restaurant wasn't open, but the pool bar was serving food. The food was good but unfortunately made my stomach a little wobbly both times. Please note that's my experience and the food tasted very nice.
There was a gate to the bridge, but it was always locked, ensuring the walk past vendors. It was a little inconvenience but fine.
Although I know things are difficult and there is a heavy reliance on tourism, sometimes the 'hustle' was uncomfortable.
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