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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
Review Highlights
Categories
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Property Description
Convenient Location
Located just 3.4 km from the Historic Dockyard Chatham, The Charles Hotel offers easy access to popular attractions such as Rochester Castle and Dickens World.
Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with a seating area, flat-screen TV, and a private bathroom for a comfortable stay. Guests can also enjoy city views from the terrace.
Modern Amenities
With a restaurant, bar, shared lounge, and 24-hour front desk, The Charles Hotel ensures a convenient and enjoyable experience for all guests. Plus, free WiFi and private parking are available for added convenience.
Book your stay at The Charles Hotel now for a memorable experience in Chatham!
Please note that parking is on a first come, first served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Clean and comfortable bed
The shower wasn’t secured to the wall mount
working away from home , clean, comfortable and good value for money. i use this hotel on a regular basis and find the staff both helpful and friendly. The Indian restaurant next door is first rate and would highly recommend. 4 minuets walk
from hight street were you can get most things and plenty of other eating houses.
Location
I had a parking fine,even though I typed my reg into their system Hotel didn't want to know when I phoned up about this
The staff were very helpful.
Very quick getting checked in .
When i checked in I validated my car in the car park at reception,however I received a PCN Parking Charge Notice for £100
A nice room
The view
Very friendly staff, clean room, location perfect for me.
The road was a little noisy.
Just everything was in place
The fact that I was not asked to put in my reg on the tablet upon arrival.
Cleanness,tidy and good location.
Space too small for 2 adults, TV not centralised
Minus to the bed absolutely nothing
Where to even start. Noise from the main road was not stop throughout the night. The shower was absolutely tiny. No fan when we entered the room despite the fact we asked for it. No mention of the staircase which for anyone with mobility issues by the car park entrance. Bathroom was dusty grime by the shower. Said room was soundproof yet there was a 2 inch gap between the door and the floor. No mention of breakfast at all despite the fact we paid for it. Location was disgusting with lady's of the night visible on street corners from our window. Shower was unusable for anyone of a bigger size.
The Parking is located at the hotel.
The staff and services was very poor
Location
Shower was old and quite grubby, tv not working
I could check in before time.
Good value for money.
The hotel isn't soundproof at all. There was so much noise around corridors. When doors are shut, its almost like someone is barging into your room.
Water is either too hot or too cold. No Hand-wash soap after toilet use. The pictures online isn't what is there physically.
Nothing
The hotel being open
The location is near Chatham town centre. The staff is also good.
The TV was glitching and positioned far right from the bed. The wash basin needs to be more firm, and shower space should be deep cleaned.
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