Facilities

Express check-out
Parasailing nearby
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great experience
Nice beach

Categories

Cleanliness
5.75
Standard quality for this hotel tier.
Service
8.25
Standard quality for this hotel tier.
Location
8.25
Beautiful beach area.
Room Quality
6.75
Standard quality for this hotel tier.
Amenities
6.75
Standard quality for this hotel tier.
Value for Money
6.75
Standard quality for this hotel tier.
Food and Beverage
6.75
Standard quality for this hotel tier.
Overall Experience
6.75
Great time! I would definitely recommend!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:13

Property Description

Private Beach and Outdoor Pool
Relax on the private beach or take a dip in the outdoor pool, perfect for unwinding under the sun.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant and sip on refreshing drinks at the swim-up bar by the pool.

Convenient Amenities and Prime Location
Enjoy complimentary Wi-Fi, tour assistance, and easy access to nearby attractions and shuttle services. Book your stay at Ocean View Apartments now for a memorable beach getaway.

Important information:

  • Children 12 years old and younger are not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 136 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 6.75
V
Vadim
10
Pros:

Great Time! I would definitely recommend!

2025-09-15 via Nuitee
R
Richard partner
4
Pros:

I like the beach

2025-09-12 via Nuitee
D
Dawit
10
Pros:

I had a really great time, definitely rec

2025-06-22 via Nuitee
J
Justin
10
Pros:

Very charming

2025-04-28 via Nuitee
J
John Charles partner
8
Pros:

We had a great 10 days - staff was great and having a store, laundry, and restaurant on site was convenient. unit needed a better stocked kitchen with a toaster and flipper for eggs. more pots and pans. better selecting of plates bowls and utensils. building is showing its age but everything worked and lots of hot water. a bit of a language barrier but we are in a Spanish speaking country and managed to make out alright. Pool was nice and lots of room on the beach.

2025-04-20 via Nuitee
J
Jose
2
Pros:

Me dijeron que realizara un depósito y me lo regresaban 12 días hábiles después de la salida del hotel, ya han pasado 14 días hábiles y ya no contestan y no dan razón de mi reembolso

2025-04-02 via Nuitee
M
Martin
8
I had a wonderful week.
Pros:

Well-located condo.
The security is excellent.
My unit has been updated over the years.
The condo was equipped with cooking essentials and a stovetop.
I had a wonderful week.

Only slight drawback: I couldn't use my safe. It was locked in the closed position. I reported the situation upon my arrival. No one came to resolve the situation.

2025-04-01 via Nuitee
A
audreybeautyart
2
Pros:

booked the Ocean View hotel through Expedia, and upon arrival, I was asked to pay a $300 deposit via Stripe if I want the room code. I agreed, thinking it was standard procedure….. But even now, after my stay, I still haven’t received my deposit back yet! I’ve sent several messages and no one replies. It’s very frustrating and unprofessional.

On top of that, the room wasn’t cleaned for four days during my stay. I honestly feel like I was scammed. Be careful if you’re considering this hotel – it does not feel trustworthy at all.

2025-03-27 via Nuitee
R
Ryan
2
Pros:

Terrible customer service that is mostly unresponsive.

2025-03-16 via Nuitee
B
Brinley, Huw
6
Pros:

Found out that some rooms are sub let out , hence why the taxi drivers and uber cant find the location as the hotel is actually Cancun Plaza And not sea view apartments
My room 3509 had a door switch on the sliding door , which was so hard to slide open as to it would turn the AC off even if it was for a second, it also switched off at night sometimes .as it was WIFI controlled to save power. THATS BS .

No bottle opener, and water pressure was low
The little bar near was good Nice food but they didn't like taking payment by card.
otherwise, good basic Hotel and nice fast internet
PS no Doona just a sheet and a thin blanket

2025-03-11 via Nuitee
H
Hayden family
4
Pros:

The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.

2025-03-11 via Nuitee
M
Marcin family
10
Pros:

Very good place, clean beds, amazing view.

2025-02-24 via Nuitee
V
Verified traveler
4
No Hot Water but great view.
Pros:

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.

2025-02-23 via Nuitee
P
Patricia
2
Do not stay here
Pros:

I will never stay again. The AC was broken and the toilet backed up the last night. I’ve never been so uncomfortable in my life.

2025-02-02 via Nuitee
B
Bogdan
10
Pros:

The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good.
When we came back to the property, and started to argue, whey found my reservation.

2025-01-14 via Nuitee
J
JORGE EDUARDO partner
8
Pros:

La vista es muy bonita. Está un poco descuidado el depa hay que mejorar. Esta seguro y con estacionamiento.

2025-01-10 via Nuitee
E
Elizabeth
10
Pros:

It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.

2024-12-21 via Nuitee
J
Jeong
10
Pros:

It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.

2024-12-18 via Nuitee
E
Eva
10
Seguridad y tranquilidad.
Pros:

En general es un buen lugar para descansar. Me gustó mucho porque no es un lugar con muchísimas habitaciones. Tiene fácil acceso a la playa, balcón frente al mar, bonita alberca, con elevador, estacionamiento,privacidad. Es modesto, tiene lo necesario, es limpio.
Hay vigilancia, los vigilantes son muy amables lo cual se agradece. Al no tener tantos huéspedes. Buscábamos un lugar tranquilo con gente amable y lo encontramos.
Tómalo en cuenta si lo que quieres es conocer Cancún, y percnotar en un lugar bonito, seguro y confortable.para mí no es necesario el lujo, la limpieza y seguridad son lo más importante.
Gracias a Natalia, anfitriona, excelente persona.

2024-12-14 via Nuitee
V
Verified traveler
8
Wonderful stay for a budget property
Pros:

Older property in need of some repairs but everything was kept clean and all items in the room were functional. Beautiful views and a comfortable stay for a budget property. Staff were all pleasant.

2024-12-05 via Nuitee