Hotel Sfax Palace by Plaza Hotels & Resorts

Hotels
Radisson
8 (1462 reviews)
Rue de Ribat Bab Bhar Angle Rue Khaled Ibn El Walid & Ribat Bab Bhar, Sfax, Tunisie , Sfax , tn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Dirty facilities
Poor food quality

Categories

Cleanliness
6.83
Some reviews mentioned dirtiness and improper maintenance.
Service
9.8
Many positive mentions of staff being friendly and professional.
Location
8.34
Location was highlighted as a pro, considered good but could be better.
Room Quality
8.29
Most rooms were described as clean and comfortable.
Amenities
7.32
Some amenities were lacking, such as no bar and poor pool maintenance.
Value for Money
8.28
The hotel is considered acceptable for its price, but improvements are needed.
Food and Beverage
6.83
Food quality was often described as unsatisfactory.
Overall Experience
8.3
Overall experiences varied, leaning towards positive with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 13:03

Property Description

Luxurious Accommodations
Radisson Hotel Sfax offers 5-star accommodations with modern amenities including air conditioning, flat-screen TVs, and a desk in every room. The hotel's elegant design and comfortable furnishings ensure a relaxing stay for all guests.

Top-Notch Facilities
Guests can enjoy a range of facilities such as a fitness centre, a sun terrace with a swimming pool, and a shared lounge. The hotel also features a restaurant serving delicious American cuisine, an in-house bar, and a shared kitchen for added convenience.

Exceptional Service
With multilingual staff fluent in Arabic, English, and French, guests can expect top-notch service and assistance round the clock. Whether it's room service, business needs, or local recommendations, the staff at Radisson Hotel Sfax is dedicated to ensuring a memorable stay.

Book now to experience luxury and comfort at Radisson Hotel Sfax.

Important information:

Please note that guests are required to present the credit card used to make the reservation upon check-in. If the credit card owner is not the person staying at the hotel, please contact the property in advance to request for a payment link to be sent.

Important to know, as per Tunisian regulation, the city tax is subject to change according to nationality.
For all foreign nationality (excluding the Maghreb countries), 12 TND per night and per adult, will be paid on spot.
The maximum amount to be charged, is 10 nights, and children under 12 years old will not be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1462 reviews
Cleanliness: 6.83
Service: 9.8
Location: 8.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
R
Raouf couple be
10
Pros:

Magnifique

2026-07-04 via Nuitee
R
Raouf couple be
10
Pros:

Merci pour tout rien à dire

2026-07-04 via Nuitee
R
Raouf couple be
10
Pros:

Super

2026-07-04 via Nuitee
R
Raouf couple be
10
Pros:

Tres bon établissement

2026-07-04 via Nuitee
R
Raouf couple be
10
Séjour en famille
Pros:

Tout est parfait propreté, la gentillesse du personnel ( Merci monsieur Khalil )

2026-07-04 via Nuitee
M
Mari LG solo_traveller es
10
Pros:

Una parada de una noche, en nuestra ruta hacia el sur, que ha resultado perfecta. Nos hubiera gustado poder estar más días. Buen descanso y comodidad. Habitación muy amplia. Personal amable y disponible. Piscina excelente.

Cons:

Todo muy bien.

2026-06-29 via Nuitee
B
bekri solo_traveller tn
2
Pros:

Poor receptionist

Cons:

Reception attitude

2026-06-19 via Nuitee
S
Salma Aouadi solo_traveller tn
8
2026-06-10 via Nuitee
O
OLIVIER solo_traveller fr
9
2026-06-10 via Nuitee
L
Leila couple be
6
A fuir! Enorme déception!
Pros:

Personnel ok
Literie ok

Cons:

Leila
Belgique
6,0
Une véritable déception ! A fuir!
A aimé · Literie ok Personnel ok
N'a pas aimé · L’hôtel est en deçà des attentes espérées d’une chaîne hôtelière telle que le Radisson! Pas de climatisation dans la chambre. Nous nous sommes adressé à 3 membres du personnel qui nous ont donné des réponses différentes. Le lendemain, nous avons pu changer de chambre. Piscine: nous avons à chaque fois dû demander des transats et draps de plage. Espace wellness: j’avais réservé au préalable un massage pour 2 (l’hôtel m’avait envoyé un mail proposant divers services avec promotion). Sur place, on m’annonce que ce n’est pas possible le jour souhaité, la promo n’est pas d’actualité! Espace beauté : je demande si il est possible d’aller se faire coiffer (derrière le comptoir se trouve un bac à shampooing!), on m’annonce que ce n’est pas possible non plus! Propreté: laisse à désirer (pour exemple, les couloirs des chambres n’ont plus été aspirés depuis quelque temps!) Les chambres: tout est à l’avenant! Bas des portes ou armoires abîmés, paroi de la baignoire rouillée, frigo en panne, prises électriques pendantes… Pas de telécommande, nous avons dû sonner à la réception… pour finalement ne rien voir puisque pas d’internet! Petit-déjeuner: tout est industriel

2026-06-07 via Nuitee
N
Noureldin solo_traveller eg
8
2026-06-06 via Nuitee
R
Richard solo_traveller cz
9
2026-06-06 via Nuitee
G
GIANFRANCO couple it
6
2026-06-05 via Nuitee
F
Francesco couple it
9
È sempre una conferma ottimo hotel!!
Pros:

Quasi tutto,posizione ottimale per raggiungere la struttura che mi interessava

Cons:

Nulla

2026-06-05 via Nuitee
L
Lilia couple fr
1
pour un 5 étoiles c’est 0
Pros:

rien

Cons:

rien

2026-06-02 via Nuitee
N
Nathalie solo_traveller fr
9
Pros:

La tranquillité

Cons:

RAS

2026-05-31 via Nuitee
B
Belfdil solo_traveller ma
8
Pros:

J'avais une seule nuit donc j'ai pas tout essayé. Par contre le gars de la réception du soir était sympa

Cons:

Il y'avait un petit souci avec le bouilloire qui a prie un peu de temps pour être fixé, le pdj était médiocre. L'ascenseur ne marchait pas le jour de notre arrivée donc on a dû monter a la chambre avec L'ascenseur du personnel qui était en très mauvais état, mais il a été fixé le lendemain

2026-05-31 via Nuitee
H
HAMDULLAH family_with_children tr
5
Otelin yeni sahipleri profosyonel bir ekip bulmalı.
Pros:

Konumu

Cons:

Personel eğitimsiz. Çok yavaş. Temizlik kötü

2026-05-28 via Nuitee
H
Houssem Eddine solo_traveller cd
9
2026-05-27 via Nuitee
K
Karen couple tn
8
2026-05-26 via Nuitee