Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Beautiful facilities
Good attention from staff
Cons:
Dirty towels and bed sheets
Lots of ants in kitchen and bed
False advertisement on location

Categories

Cleanliness
3.53
Towel and bed sheets were dirty, lots of ants in kitchen and bed.
Service
8.5
Standard service quality for this hotel tier.
Location
7.54
Address was wrong and it took time to find the place.
Room Quality
8.49
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
5.52
All kitchen equipment were not functioning; false advertisement.
Value for Money
6.48
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Food and Beverage
9.03
Standard quality for this hotel tier.
Overall Experience
8.5
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:06

Property Description

Beachfront Relaxation

Recreational Amenities

Indulge in seaside serenity on a private beach or unwind by the outdoor pool. Enjoy connectivity with complimentary Wi-Fi and seek adventure with tour assistance.

Dining and Entertainment

Savor meals at the on-site restaurant or grab snacks at the cafe. Cap off your day with a drink at the bar or poolside bar.

Convenience and Comfort

Enjoy express check-out, luggage storage, and laundry facilities. Stay in air-conditioned apartments with flat-screen TVs, free Wi-Fi, and plush pillowtop beds.

Book now for an unforgettable Cancun escape at this beachfront aparthotel in Zona Hotelera, just minutes away from popular attractions.

Important information:

  • Guests under 25 years old are not permitted at this adults-only property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Minumum Guest Age

    Minimum guest age: 25

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 57 reviews
Cleanliness: 3.53
Service: 8.5
Location: 7.54
Room Quality: 8.49
Amenities: 5.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 8.5
M
Mehbod Cameron
2
Pros:

Towel and Bed sheet were dirty . Lots if aunts in kitchen and bed . There was false advertisement. Address was wrong . It took me more than half a day to find the place because place is called Cancun Plaza not ocean view apartment. I do not recommend this place all kitchen equipments were not functioning such as microwave no coffee no water for guest

2025-09-16 • via Nuitee
M
Mario
10
Pros:

Muy bonito todo, las instalaciones; la atención por parte del huésped.

2025-08-19 • via Nuitee
A
Alejandra
6
Pros:

El complejo está bien ubicado, pero al condominio le falta mantenimiento y mejor comunicación con la administración; Natalia literalmente me ignoró en mi solicitud para que arreglaran la TV.

2025-06-07 • via Nuitee
A
Alejandra
8
Pros:

Es un hotel que requiere mantenimiento, pero está muy bien ubicado.

2025-06-03 • via Nuitee
E
Elizabeth
2
Pros:

The property in Cancun is very old, dirty, dark, and unsafe. I would never go back.

2025-06-01 • via Nuitee
U
Ulises • family
10
Pros:

Solo hay un tema, reparar la puerta principal ya que estaba colgada y costaba mucho abrir.

2025-04-21 • via Nuitee
V
Valentina • family
10
Pros:

Tiene la mejor vista ! La playa está hermosa en esta zona en el lugar hay un restaurante junto a la hermosa alberca que todo está delicioso y aún precio súper accesible

2025-04-19 • via Nuitee
F
Francisco J
2
Pros:

Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip

2025-04-12 • via Nuitee
L
LAURA ESTHER
10
Recomendable 100%. Volveremos!!
Pros:

Experiencia formidable, check in sin contacto sin inconveniente, piso alto con apartamento reciclado, moderno, con espectacular vista al mar. Parking cómodo, con tienda de insumos elementales en la propiedad. Solarium y hermosa piscina con vista infinita. Restaurante a la carta con precios razonables y buenos productos.
Miguel su anfitrión nos brindó indicaciones amables y precisas para que nuestra estancia fuera maravillosa.
Muy recomendable , no se necesita un “todo incluído”

2024-08-02 • via Nuitee
D
Donte • partner
4
Pros:

Dirty sheets and blankets, house keeping almost nonexistent and very poor communication on getting things and voicing complaints

2024-07-10 • via Nuitee
R
Riziki • friends
2
Pros:

There was mold in the sugar and coffee jars.

2024-07-04 • via Nuitee
L
Laura nallely Gallegos • partner
4
Pros:

Lo que no me gusto fue que me quede encerrada en elevador por dos minutos sin aire y no funcionaba el celular y timbre y no iba nadie

2024-04-04 • via Nuitee
A
Alejandro • partner
6
Pros:

The smell

2024-03-14 • via Nuitee
M
Marvin • family
10
Pros:

La habitación a la que nos cambiaron estaba muy bonita y cómoda, con una vista excelente al área de piscina, la playa y el mar de diferentes tonos turquesa.

2024-03-01 • via Nuitee
S
Santi • partner
6
Pros:

Posizione Top, è proprio sulla spiaggia !
Devo dire che abbiamo mangiato al ristorante e non è male , eravamo un po’ titubanti ma vi si può mangiare , hanno molta varietà .
La struttura avrebbe bisogno di qualche ritocchino è un po’ più di pulizia , ma visto il posto e la vista dalla stanza è passato tutto in secondo ordine .Anche il check in deve essere migliorato …. Se non hai Wi-Fi è un problema….e sono problemi che devono essere risolto prima da chi gestisce le stanze

2024-01-27 • via Nuitee
J
Jeffrey • friends
8
Pros:

Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often.

2024-01-05 • via Nuitee
L
Luis Gregorio Guerrero
10
Pros:

I will recommend and also will stay here on my next visit if they have rooms available

2023-12-30 • via Nuitee
S
Sergiy • family
10
Pros:

We stay for 10 days Very nice area No kids… very
quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation
Beach and infinity pool is nice

2023-11-29 • via Nuitee
P
Pascual • partner
10
Pros:

Buena ubicación

2023-10-30 • via Nuitee
J
Joao
2
Rude staff
Pros:

I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable)
The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me.
Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money.

2023-08-16 • via Nuitee