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Facilities
Property facilities
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Elevator
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Free airport transportation
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Television in common areas
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Free breakfast
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Safe-deposit box at front desk
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Smoke-free property
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Tours/ticket assistance
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Braille or raised signage
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Snack bar/deli
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Free self parking
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Rooftop terrace
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Airport transportation - pickup (surcharge)
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Free buffet breakfast
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Handrails in stairways
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Well-lit path to entrance
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Free breakfast
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Concierge service
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Wheelchair accessible
Review Highlights
Categories
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Property Description
Outdoor Pool and Rooftop Terrace
Make a splash in the refreshing outdoor pool or soak in the stunning views from the rooftop terrace overlooking the vibrant city.
Deluxe Dining and Refreshing Bars
Indulge in delicious meals at the hotel restaurant or enjoy convenient room service. Sip on your favorite beverages at the bar/lounge or poolside bar for a truly relaxing experience.
Comfort and Connectivity
Unwind in the modern, air-conditioned rooms equipped with flat-screen TVs and complimentary Wi-Fi. The 24-hour front desk, concierge services, and airport shuttle ensure a seamless stay.
With a prime location near Bocagrande Beach, ZiOne Luxury Hotel Cartagena offers the perfect blend of relaxation and adventure. Book now for an unforgettable experience.
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Location
Guest Reviews
My room was on the corner and was very noisy. I slept just fine, but it was very loud at all times of the day. People yelling all night.
I really wished the private hot tub would have been working, is this is the reason i decided to stay here.
great place
This hotel seem like they were annoyed with me and my husband being there. They treated us a bit different from other travelers. They gave us the room with terrible view and the ceiling in the bathroom was leaking. Then we had no water for a couple hours. They didn’t clean our room in a timely manner the over all stay was not ideal however we made it work.
Great affordable hotel, close to everything in walking distance. Boca grande beach, 5 min. Make sure hot water shower is working, lol. Thanks
Great room, great view. The only bad thing was having to walk up 2 flights of stairs to get to the room.
Great
Air conditioning cut off at 2am and was blazing hot all night
Staff are so helpful, kind, and attentive. The suite was amazing and the views were too. Loved the room so much. Special shoutout to Martin who made our stay so special.
I cant say enough about the excellent staff and workers here at the Hotel ZiOne Luxury. Just the moment you walk in the staff greets you with a warm reception. The bell attendees are at your service and the management staff starting with Yina is top notch and huge shout out to her! I had to rebook a stay there and she made it happen on short notice! She is awesome and I cannot thank her enough. The rooms are nice and comfy and the breakfast buffet is fresh and is filling. The rooftop pool views are perfect and the bar drinks are perfect. And the pool water is the perfec temperature.Every time I come to Cartagena which is often for work and fun this is my place to stay and its right around everything you need from the mall to the 24 hour market and the local feel.
I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming.
My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Clean and safe property. Clean comfortable rooms. Close from beach and main attractions in cartagena
Very Nice hotel
Property refused to check me in.
The pool area and clean rooms
I seen the comment when someone from
Canada said it can easily be a 4 star hotel
In Canada and Yeaa he wasn’t lying 🔥🔥
Amazing Area and Staff
Excelent
The hotel is nice but not "luxury". Single king bed room is very small. Bed was comfortable. No hot water, it was barely warm. The staff is very friendly and accomodating. The free breakfast featured local foods and beverages which were very good. Rooftop Pool area was nice. Sitting area in front of building is very nice and always clean. Overall, it's nice but a little pricey.
The staff was amazing!
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