Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly, helpful staff
Clean linen and good showers reported by several guests
On-site parking available
In-room fridge provided in some rooms
Reasonable price relative to nearby cities for some guests
Spacious/well-ventilated room reported by some
Cons:
Rooms and property described as run-down/dated and needing decoration
Worn/dirty carpets, bird droppings and cleanliness concerns
Small or uncomfortable beds; awkward bed placement
Noisy bar/restaurant with karaoke and disturbance
Breakfast problems (not honoured or unavailable)
Lack of some amenities (no hairdryer, limited plugs)
Check-in signage/navigation issues and fire-alarm testing disturbance
Uneven bathroom floors, creaky floors and general maintenance issues

Categories

Cleanliness
5.5
Mixed reports: some guests praised clean linen and an excellent shower, but multiple reviews cite worn/dirty carpets, bird droppings on windows, cigarette burns and an overall 'not properly cleaned' feel.
Service
9.3
Generally praised: staff repeatedly described as friendly, helpful and a highlight of the stay, though check-in signage/navigation issues and occasional procedural problems (breakfast booking dispute, alarm testing) were noted.
Location
9.7
Consistently positive: several guests called the location perfect/central and highlighted convenience to town and the railway station.
Room Quality
4.8
Frequently negative: rooms described as tired/dated, creaky floors, small or uncomfortable beds, uneven bathroom floors and decor in need of refurbishment.
Amenities
7.4
Mixed: positives include on-site parking and in-room fridge; negatives include missing hairdryer, limited plugs/accessibility and occasional lack of expected facilities (e.g., no hot breakfast when chef absent).
Value for Money
6.7
Mixed perceptions: some felt the hotel was expensive for its condition, others thought prices were reasonable compared with local alternatives.
Food and Beverage
4.5
Negative: breakfast problems (not honoured or unavailable), noisy bar/restaurant atmosphere with karaoke and disturbance; a few guests did not use F&B due to conditions.
Overall Experience
7.3
Mixed overall: strong positives (location, friendly staff, some clean rooms) tempered by tired rooms, cleanliness issues, noise and occasional service lapses; several guests said they'd return because of staff/location while others would not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:08

Property Description

Charming Accommodation in Dingwall

Convenient Location: Situated just 23 km from Inverness Castle, The National Hotel offers easy access to popular landmarks and attractions.

Modern Amenities: Enjoy a comfortable stay with conveniences such as a restaurant, free private parking, and a bar. Benefit from services like a concierge, luggage storage, and free WiFi during your visit.

Nearby Attractions: Explore the area with Inverness Railway Station, Strathpeffer Spa Golf Club, and the University of the Highlands and Islands, Inverness just a short distance away.

Book your stay at The National Hotel for a memorable experience in Dingwall.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 1643 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9.7
Room Quality: 4.8
Amenities: 7.4
Value for Money: 6.7
Food and Beverage: 4.5
Overall Experience: 7.3
P
Piotr • solo_traveller • pl
10
2026-08-28 • via Nuitee
S
Simone • solo_traveller • it
8
2026-08-28 • via Nuitee
R
Robert • couple • gb
8
Very enjoyable wool return for sure.
Pros:

Good for price. Excellent staff. Food very good value.

Cons:

No ground floor rooms nor lift.
Bedroom doors impossible to close quietly.

2026-08-28 • via Nuitee
V
Val hodges • solo_traveller • gb
8
Pros:

Hotel was very clean, staff were great

Cons:

Food wasn't great

2026-08-27 • via Nuitee
G
Giray • solo_traveller • tr
4
2026-08-26 • via Nuitee
G
Greenidge • couple • gb
6
2026-08-25 • via Nuitee
G
Gordon • solo_traveller • gb
9
Pros:

The staff were extremely helpful

2026-08-23 • via Nuitee
L
Lesley • couple • gb
4
Very poor value. We paid a premium price but did not even include breakfast , and the facilities were basic at best.
Pros:

It was in a good location for the party we were attending

Cons:

Iwasis very neglected in the room and the corridors. Our room had a distinct slope in the floor, so that the bathroom door didn't close, curtians in rhe bathroom were hanging off fhe rail and useless. Nowhere to hang towels up to dry.
I asked for a quiet room. We were given a room overlooking the exit to the bar area. Loud music carried up to our room until midnight followed by loud patrons outside the bar, and the bathroom was lit up oike a disco.

2026-08-23 • via Nuitee
J
Julia • extended_group • at
6
Pros:

Der Barkeeper Diogo war sehr nett und hat sehr leckere Cocktails gemacht. Er ist sehr gesprächig

2026-08-22 • via Nuitee
T
Tom • solo_traveller • au
10
2026-08-22 • via Nuitee
B
Brenda • couple • gb
2
Awful
Pros:

The town was nice, the hotel staff (2) that we interacted with were pleasant.

Cons:

Absolutely no sound proofing, the room smelled of wee, assuming it originated from the en suite, which looked relatively new. The upstairs guests were so noisy I thought they were coming through the ceiling, there was a scurrying noise, which we worked out that they too must have had a dilapidated sliding bathroom door too. Now the breakfast:🤣
£12 or £13, it was absolutely rank. You don’t help yourself to the cooked breakfast which is fine as it’s cooked to order??? I’m absolutely not sure what was going on with the fried egg, the outter part of the white was cream coloured🤮, nope, wasn’t touching that, ate the germs coz they weren’t cooked in the same pan as everything else.
Watch for the toaster, some eejit had turned it down so other foreign guests kept putting it back in,, so there was a wait. The end.

2026-08-21 • via Nuitee
M
Marina • couple • nl
4
2026-08-21 • via Nuitee
M
Mary • solo_traveller • gb
4
2026-08-19 • via Nuitee
S
Sarah • solo_traveller • au
7
Pros:

Large rooms, comfortable beds

2026-08-16 • via Nuitee
A
Anthony • couple • gb
2
2026-08-14 • via Nuitee
T
Tiernan • solo_traveller • ie
7
Overall very acceptable and good value for money. Does what it says on the tin!
Pros:

Breakfast N/A. Location was good and overall the hotel was very presentable

Cons:

The bed was very uncomfortable and disappointing considering everything else exceeded expectations based on the price point

2026-08-14 • via Nuitee
J
Jonathan • solo_traveller • gb
6
Overpriced, but understandable with the location
Pros:

Location

Cons:

Overpriced for the quality of the rooms.

A member of staff continuously flirted with me and made me feel uncomfortable

2026-08-14 • via Nuitee
L
Lorna • couple • gb
9
Good quiet break away
Pros:

The room was massive even though we had booked the small double room. Friendly staff. Check in straight forward. Breakfast was lovely.

Cons:

We had a meal in the restaurant. My pasta was absolutely delicious, but my husband didn’t care for his fish and chips, poor quality of fish and his chips were brick hard. He did say to staff who advised they would pass on the comment to the chef.

2026-08-11 • via Nuitee
N
Nathalie • solo_traveller • fr
8
2026-08-11 • via Nuitee
I
Ian • solo_traveller • gb
1
Shocking experience form this hotel,they take ur booking and then cancel it.
Cons:

They cancelled my booking the same day as I was checking in,1 of the busiest days of the year with the Black Isle’s show next day,I tried to find other accommodation but they were all booked,so had to stay with friends

2026-08-10 • via Nuitee