The National Hotel

Hotels
•
Independent
7.4 (98 reviews)
High St, Dingwall, Scotland, IV15 9HA , Dingwall , GB
44-01349862166

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Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Snack bar/deli
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Friendly staff
Good location
Clean upon arrival
Cons:
Uncomfortable beds
Poor breakfast quality
Run-down facilities

Categories

Cleanliness
6.29
Multiple mentions of soiled sheets and run-down facilities lowered this score.
Service
8.76
Friendly staff and helpful check-in experience.
Location
7.8
Good location for station access, although surrounding area is described as not desirable.
Room Quality
6.75
Rooms reported as comfortable but dated and narrow beds were a common issue.
Amenities
7.28
Limited options for breakfast and no lift, affecting overall amenity score.
Value for Money
7.74
Decent pricing for a one-night stay but quality issues impact value perception.
Food and Beverage
6.79
Breakfast received negative feedback for quality and choice.
Overall Experience
7.76
Mixed experience; friendly service and clean facilities but significant issues with comfort and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Experience unparalleled comfort and convenience at The National Hotel, nestled in the heart of Dingwall.

Unmatched Amenities
Stay connected with complimentary wireless internet access throughout the property. Enjoy the impeccable services of our dedicated concierge, ensuring your needs are met at every turn.

Delicious Dining Options
Indulge in a delightful dining experience at our in-house restaurant or grab a quick snack at the coffee shop. Our bar/lounge serves a variety of refreshing drinks, perfect for unwinding after a long day.

Comfortable Accommodations
Retreat to one of our 42 well-appointed guestrooms, featuring modern conveniences like desks and coffee/tea makers. Enjoy daily housekeeping to ensure a relaxing and hassle-free stay.

Book your stay at The National Hotel today and make unforgettable memories in Dingwall!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 98 reviews
Cleanliness: 6.29
Service: 8.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.76
L
Lucy • solo_traveller • gb
6
2026-07-09 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-07-09 • via Nuitee
Y
You • couple • gb
3
If you want karaoke with the locals and a loud pub, you’re in
Pros:

Parking at property
Price seemed reasonable

Cons:

The pictures on the website were lovely, but looked nothing like that on arrival. The restaurant and bar had people screaming and shouting when we went in. We did not have breakfast there, just wanted to leave quick. Cigarette burns on the carpet, no hairdryer. floor was uneven in bathroom. Mirrors not clean. Doors adjacent banging. People sitting in different areas of the hotel eating takeaways. We were offered karaoke when we arrived. It was hard to understand what our host was saying.

2026-07-07 • via Nuitee
J
Jane • couple • gb
7
Would visit again.
Pros:

Central and friendly.

Cons:

Rooms were tired

2026-07-07 • via Nuitee
K
KazzaWallz • solo_traveller • gb
4
Awful
Pros:

The shower was lovely.

Cons:

The carpets in our room were very old and worn. Bird poop on the inside of the window. There was a weird smell but couldn't open the window to get in fresh air, thats when I spotted the bird poop. I felt the room dirty, I really didn't want to stay in it. It was very cheap and I suppose you get what you pay for but saying that I still would expect it to be cleaned properly. The chef was on holiday so no hot breakfast was available. I would not stay here again.

2026-06-30 • via Nuitee
R
Robin • solo_traveller • gb
9
2026-06-28 • via Nuitee
O
Oribine • solo_traveller • gb
1
2026-06-27 • via Nuitee
A
Aspasia • solo_traveller • gb
9
Great stay
Pros:

Spacious room, well ventilated, very clean, good shower, friendly staff, great location, nice building

Cons:

The bed was not very comfortable and one side was against the wall making it difficult to access. It wouldn't be a problem if only one person sleeping

2026-06-25 • via Nuitee
I
Igor • couple • dk
9
Pros:

Расположение в центре города. Хорошие цена/качество

Cons:

Старая мебель, не было мест на парковке

2026-06-25 • via Nuitee
J
Jen • couple • gb
6
Wouldn't rate the room but the staff were incredible
Pros:

The staff were an absolute highlight. They are the type of staff you would go back and stay at the hotel because of. Really really fantastic. Although we didn't get much instruction on how to find our room the rest of the time they were really friendly.

It was also relatively close Inverness

Cons:

Finding reception was interesting, we kept finding locked doors. It would benefit from clear signage or instructions for check in.

The room did not meet my expectation. The photographs made it look more updated and spacious than it was. The decor was quite dated, the floor was very creaky, and the room was roasting! There also was a lack of plugs with accessibility.
We also found it quite loud

2026-06-25 • via Nuitee
L
Lucy • family_with_children • gb
3
Regret booking here
Pros:

Not much

Cons:

It was shabby, poorly maintained, noisy and hot. The carpet was stained in the bedroom.

2026-06-23 • via Nuitee
A
Axel • solo_traveller • de
7
2026-06-18 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-06-18 • via Nuitee
R
Ronnie • solo_traveller • gb
5
2026-06-17 • via Nuitee
R
Ronald • extended_group • gb
8
Pros:

The Brazilian chap who did almost everything, was cheerful, friendly and very industrious. We were cycling and he sorted out storage and charging for our bikes although it wasn't something that he was regularly asked about. The young lady in charge at breakfast was very pleasant, cheerful and helpful. The hotel is clearly run on a budget, but that was reflected in the price we paid. It served our purpose very well and represented very good value for money.

Cons:

All okay.

2026-06-16 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-06-16 • via Nuitee
A
Alexander • couple • gb
8
2026-06-14 • via Nuitee
A
Annie • couple • se
4
Ej prisvärt boende.
Pros:

Läget.

Cons:

I duschen var det fruktansvärt dåligt tryck i, gick knappt att skölja ut schampo och balsam.

Maten var inte samma som det man beställde. Beställde smashad hamburgare och fick frysburgare som stekts på.
Försökte övertala oss att ta något annat från menyn för att det skulle ”gå lättare” för dem.

2026-06-13 • via Nuitee
U
Ulrich • solo_traveller • de
6
Pros:

Zentrale Lage. Stadtmitte umd Bahnhof gut erreichbar. Anbindung an ÖPNV ist sehr gut.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Fenster sind alt und einfach verglast. Teppiche könnten mal geteinigt werden.

2026-06-13 • via Nuitee
P
Priyanka • solo_traveller • gb
8
Pros:

Central location, big and beautiful hotel, nice and comfortable rooms, pet friendly. Lots of parking available.

Cons:

Wifi was not stable.

2026-06-12 • via Nuitee