Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Noise issues
Limited amenities
Food quality poor

Categories

Cleanliness
7.6
Some guests mentioned cleanliness positively while others noted issues such as dirty couches.
Service
9.1
Overall, the staff was friendly and accommodating, with positive feedback about their helpfulness.
Location
9.1
Guests praised the excellent location near key attractions and transport.
Room Quality
8.1
Rooms were generally large and comfortable, though some noted that the hotel is a bit old.
Amenities
7.6
Limited amenities noted, with several guests commenting on the lack of variety in food options.
Value for Money
7.6
Some guests felt the hotel was overpriced for the quality and amenities provided.
Food and Beverage
7.6
Breakfast options were described as lacking quality, impacting overall satisfaction.
Overall Experience
8.1
Generally a satisfactory stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:42

Property Description

Luxurious Rooms with Stunning Views

Citymax Hotel Aswan offers air-conditioned rooms with private bathrooms and free WiFi. Some rooms provide breathtaking river views, ensuring a memorable stay. Each room features modern amenities including a kettle and a flat-screen TV with satellite channels.

Delicious Dining Options

Indulge in Middle Eastern cuisine at the hotel's restaurant or enjoy a buffet breakfast every morning. The culinary experience at Citymax Hotel Aswan promises to delight your taste buds.

Relaxation and Convenience

Unwind in the outdoor swimming pool or rejuvenate in the sauna during your stay. With multilingual staff available 24/7, your comfort is our top priority.

Experience luxury and convenience at Citymax Hotel Aswan - book your stay now for an unforgettable experience!

Important information:

Please be advised that the swimming pool will be closed from 1st August 2025 due to essential development, renovation, and maintenance work.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ASW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for US$10 per person per night when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1388 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.1
M
Mylene • family_with_children • us
5
2026-06-26 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-26 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-26 • via Nuitee
D
Daryna • solo_traveller • cy
10
The hotel is quite nice 🙂
Pros:

The location is nice, there was a nice view of river Nile from my window. The stuff was kind and professional.

Cons:

It was difficult to find the entrance in the hotel, 2 or 3 local man helped me to find it.

2026-06-24 • via Nuitee
S
Sergio • solo_traveller • cl
8
2026-06-24 • via Nuitee
P
Piotr456 • extended_group • pl
9
Hotel w centrum miasta
Pros:

Wygodne łóżko, śniadanie akceptowalne.

2026-06-24 • via Nuitee
A
Alaa • extended_group • eg
10
2026-06-23 • via Nuitee
T
TOM • solo_traveller • jp
10
2026-06-23 • via Nuitee
M
Mari • solo_traveller • jp
7
Pros:

大通りに面しており、場所が分かりやすく、部屋から見えるナイル川も綺麗でした。

Cons:

施設はやや古めで、滞在した部屋は電球も切れかかっていました。

2026-06-20 • via Nuitee
A
Angelo • family_with_children • it
8
Bello, ma forse ci si aspetta un po' di più per il prezzo.
Pros:

Albergo con posizione comoda e bellissima proprio a ridosso di un Centro commerciale e con una magnifica vista Nilo e isola elefantina. ..
Ristorante e pulizia delle camere sono di livello superiore...
Ci hanno consigliato un ottimo servizio trasporto per Abu simbel e molto buono anche il ristorante a pranzo e a cena!

Cons:

Colazione molto buona e variegata la parte salata e orientale meno quella dolce.
Nel complesso è un bell'albergo, con staff gentile e disponibile forse ci si aspetterebbe un pò di più per il costo che ha a notte nel complesso generale.

2026-06-20 • via Nuitee
E
Elkin Dario • solo_traveller • co
10
Pros:

Lugar muy acogedor

2026-06-14 • via Nuitee
J
Julio • solo_traveller • pa
10
Aswan
Pros:

La ubicación muy buena frente al río Nilo. El personal muy atento. La habitación cómoda.

2026-06-10 • via Nuitee
V
vellani • family_with_children • tz
8
2026-06-08 • via Nuitee
Z
Zakaria • solo_traveller • ma
8
2026-06-05 • via Nuitee
M
Michele_li • solo_traveller • it
10
Ottimo e comodo hotel
Pros:

Ottimo hotel centrale.
Camera tripla al 4 piano ( vista fiume parziale) molto grande con letti molto comodi.
Servizi buoni e staff gentile.
Abbiamo usufruito del bar della Hall per un pranzo veloce e del servizio lavanderia , prenotazione di un driver privato per Abu simbel ad un prezzo competitivo.
Nel complesso è presente un centro commerciale , comodo se dovesse servire qualcosa.
Buona la colazione con assortimento dolce salato.
Peccato che per lavori di rifacimento del rooftop
la piscina non fosse disponibile.
Comunque un albergo comodo anche in vista di imbarcarsi su una crociera dato che tutti gli attracchi sono raggiungibili a piedi.

2026-05-29 • via Nuitee
F
Farid • solo_traveller • fr
6
Panne électrique
Pros:

Sa situation.

Cons:

Hotel Ne reflète pas un standing de 4 étoiles....
Pannes d'électricité générale avec une canicule de 48 degrés....heureusement réparé vers 23h....
Un groupe électrogène est indispensable

2026-05-22 • via Nuitee
D
Dalian • couple • ao
8
Agradable Gracias a la vista del Río Nilo
Pros:

bien

Cons:

necesita más atención en la limpieza

2026-05-22 • via Nuitee
E
Elsayed • extended_group • eg
10
Pros:

Incredible location and everything is nearby! The rooms are very clean and the staff is very friendly, respectful and warm! I absolutely loved my stay there.

2026-05-21 • via Nuitee
A
Ali • family_with_children • ca
1
An unsafe, unhealthy, and unacceptable stay for a family, with repeated power outages and poor handl
Pros:

The location was acceptable, and the hotel later apologized for the situation. However, this did not make up for the overall poor and unsafe experience we had during our stay.

Cons:

Our stay was extremely disappointing and unacceptable. We experienced repeated and prolonged power outages, which made it difficult to sleep, charge our phones, keep food and drinks safe, or feel comfortable in the room. As a family with children, the situation felt unsafe and unhealthy.

The hotel’s handling of the situation was not sufficient. The lobby was also an enclosed area where guests were smoking, with no proper intervention or ventilation, which made the environment even more uncomfortable and unhealthy for our family.

Overall, the conditions did not meet the basic standards expected from a hotel, and we did not receive the service we paid for.

2026-05-21 • via Nuitee
A
Andrea • couple • hu
8
2026-05-21 • via Nuitee