Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Noise issues
Limited amenities
Food quality poor

Categories

Cleanliness
7.6
Some guests mentioned cleanliness positively while others noted issues such as dirty couches.
Service
9.1
Overall, the staff was friendly and accommodating, with positive feedback about their helpfulness.
Location
9.1
Guests praised the excellent location near key attractions and transport.
Room Quality
8.1
Rooms were generally large and comfortable, though some noted that the hotel is a bit old.
Amenities
7.6
Limited amenities noted, with several guests commenting on the lack of variety in food options.
Value for Money
7.6
Some guests felt the hotel was overpriced for the quality and amenities provided.
Food and Beverage
7.6
Breakfast options were described as lacking quality, impacting overall satisfaction.
Overall Experience
8.1
Generally a satisfactory stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:42

Property Description

Luxurious Rooms with Stunning Views

Citymax Hotel Aswan offers air-conditioned rooms with private bathrooms and free WiFi. Some rooms provide breathtaking river views, ensuring a memorable stay. Each room features modern amenities including a kettle and a flat-screen TV with satellite channels.

Delicious Dining Options

Indulge in Middle Eastern cuisine at the hotel's restaurant or enjoy a buffet breakfast every morning. The culinary experience at Citymax Hotel Aswan promises to delight your taste buds.

Relaxation and Convenience

Unwind in the outdoor swimming pool or rejuvenate in the sauna during your stay. With multilingual staff available 24/7, your comfort is our top priority.

Experience luxury and convenience at Citymax Hotel Aswan - book your stay now for an unforgettable experience!

Important information:

Please be advised that the swimming pool will be closed from 1st August 2025 due to essential development, renovation, and maintenance work.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ASW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for US$10 per person per night when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1324 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.1
S
Salwa • family_with_children • eg
7
Pros:

Location

Cons:

The breakfast is bad and not varied at all.

2026-04-04 • via Nuitee
B
beatrice • couple • it
6
Pros:

La posizione della struttura è comoda. In centro sulla via principale lungo il Nilo. Le camere sono grandi. Il personale è stato sempre gentile anche se poco efficace nel trovare soluzioni per il nostro viaggio.

Cons:

La struttura è in ristrutturazione, ma questo non è un problema a parte il fatto che a causa di questo non ci sono piscine e terrazze disponibili. La colazione non era molto buona. La stanza è abbastanza vecchia e le tende dentro la stanza erano sudicie.

2026-04-03 • via Nuitee
R
Ruopei • extended_group • us
8
Overall we had a comfortable stay.
Pros:

comfortable bed and helpful staff

Cons:

the building is bit outdated.

2026-04-03 • via Nuitee
N
Natasha • solo_traveller • gb
5
Look for another hotel.
Pros:

The room was clean and comfortable.

Cons:

The fact that there as false advertising of facilities and construction that was occurring in the hotel which were only revealed once the booking was made and non refundable .

2026-04-03 • via Nuitee
A
Andrea • couple • it
7
Pros:

Comfortable bed and pillows, nice furniture, cozy room, gently staff, nice area around the hotel.

Cons:

Insufficient darkening and insufficient soundproofing

2026-03-29 • via Nuitee
P
Pamela jean • solo_traveller • se
9
Good Value for money
Pros:

The staff are nice, accommodating and speaks good English. The location is perfect for those who wanted to explore Aswan as it is at the center and within the pick-up range of the tours. It is also within walking distance of good restaurants and market.

Cons:

As it is in the center, it is always busy when you leave the hotel. The rooms are quiet, though. It is an old hotel but well equipped (slippers available).

2026-03-26 • via Nuitee
D
DAVID • couple • cy
10
Pros:

Great hotel right on the river front . Upgraded to top rooms . Excellent location shops restraunts ATM

2026-03-24 • via Nuitee
N
Neşe • solo_traveller • tr
9
Ufak tefek kusurlarını görmezden gelerek yine burada kalırım.
Pros:

Otelin konumu çok iyi. Kahvaltısı açık büfe ve yeterli. Çalışanlar nazik. Oda temizdi ve günlük temizleniyordu. Temizlikten çarşaflar mis gibi kokuyordu.

Cons:

Odada sadece makyaj taburesi vardı. Balkonda oturmak için sandalye yoktu. Banyoda sadece tepeden su gelecek şekilde aparat vardı. TV televizyonun kapatma düğmesine bastıktan sonra televizyon kendi kendine tekrar açılıyordu iki kere, üçüncü seferde anca kapanıyordu.

2026-03-24 • via Nuitee
M
marco • couple • it
6
Deludente
Pros:

Posizione

Cons:

Colazione

2026-03-23 • via Nuitee
A
Andre • family_with_children • de
6
2026-03-17 • via Nuitee
M
Marc • family_with_children • be
9
2026-03-16 • via Nuitee
不可説不可説転涅槃寂静 • family_with_children • jp
8
心配の種が増えるホテル
Pros:

メインストリートにある点。

Cons:

次のホテルへ向かう際スーツケースをバスに乗せてくれなかった点（おそらく手違いで）。次のホテルにてアスワンで知り合った青年とそのコミュニケーションにより、スーツケースが夜に無事到着しましたが、心配で体調不良になリました。スーツケースがないとシャワーや歯磨きなどもできないので必要なものの購入を考えたりしました。
心配が多くたいへんだった点。

2026-03-16 • via Nuitee
R
Renzo • couple • ro
7
Nice stay in Aswan
Pros:

The location is the best possible, the camera spacious and well equipped.

Cons:

The breakfast had lots of items but was put there, abandoned. The ful (typical food Egyptians eat at breakfast was so cold it was possible to see the layers of the ingredients). We had to find someone to fix omelette.

2026-03-15 • via Nuitee
C
Chaichitehrani • family_with_children • au
9
2026-03-10 • via Nuitee
M
mahesh • couple • gb
9
We had a pleasant stay
Pros:

The staff were friendly and helpful. Upon checking we were upgraded to a Larger room with Nile view.

Cons:

The choice at breakfast was poor. There were no staff in attendance at times .
No vegetarian option on the dinner menu.

2026-03-09 • via Nuitee
F
Federica • family_with_children • it
9
2026-03-07 • via Nuitee
H
HSINYI • family_with_children • tw
8
2026-03-06 • via Nuitee
Y
YOUNG-BOG • family_with_children • kr
10
2026-03-05 • via Nuitee
ＫＥＮＪＩ • couple • jp
8
2026-03-05 • via Nuitee
A
Aunyanat • couple • th
5
2026-03-04 • via Nuitee