Renaissance Saint Elm Dallas Downtown Hotel

Hotels
•
Renaissance Hotels & Resorts
8.6 (348 reviews)
1907 Elm Street , Dallas , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Great location
Cons:
Limited breakfast options
Average room amenities
Inconsistent service at check-in

Categories

Cleanliness
8.93
The establishment is very clean, which contributes positively to the overall impression.
Service
9.1
Staff were super friendly and helpful, enhancing the guest experience.
Location
9.24
Ideal location in the heart of Dallas, making it convenient for guests.
Room Quality
8.39
Rooms are equipped with standard amenities; some guests felt they lacked uniqueness.
Amenities
7.92
Breakfast options were disappointing and didn't meet expectations.
Value for Money
8.38
Fair pricing considering the location, though some felt it was average for a 4-star.
Food and Beverage
7.93
Breakfast offerings are minimal and below expectations for the price.
Overall Experience
8.9
Overall a pleasant stay, though some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable bedding at Renaissance Saint Elm Dallas Downtown Hotel. Enjoy free WiFi and unwind in the shared lounge after a day of exploring Dallas.

Wellness and Dining
Maintain your fitness routine at the on-site fitness centre and treat yourself to American delicacies at the hotel restaurant. Sip on refreshing cocktails at the bar and socialize in a vibrant atmosphere.

Prime Location
Located near popular attractions like the Dallas World Aquarium and Sixth Floor Museum, our hotel offers convenience for exploring the city. With a 24-hour front desk and attentive staff, your stay will be seamless. Book now for an unforgettable experience at Renaissance Saint Elm Dallas Downtown Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 46 per day.

Location

Guest Reviews

8.6
Based on 348 reviews
Cleanliness: 8.93
Service: 9.1
Location: 9.24
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
A
Alyssa • couple • us
10
Wonderful
Pros:

Pretty

Cons:

Nothing

2026-01-08 • via Nuitee
K
Kashae • couple • us
7
2026-01-02 • via Nuitee
A
Ajaya • couple • us
10
2025-12-29 • via Nuitee
S
Sergey • family_with_children • us
10
2025-12-27 • via Nuitee
P
Patrick • extended_group • ch
9
2025-12-24 • via Nuitee
A
Aurore • couple • fr
6
Bien, mais rapport qualité / prix peu satisfaisant.
Pros:

Établissement très propre, agréable et vraiment beau. Emplacement idéal en plein centre de Dallas dans un quartier tranquille à proximité des parkings.

Cons:

Nous sommes venus pour notre lune de miel, rapport qualité prix très moyen pour un hôtel quatre étoiles. Équipement très standards, personnel agréable mais rien de notable.
Au global hôtel très agréable, mais le rapport qualité prix est décevant…

2025-11-25 • via Nuitee
J
Jessica • extended_group • us
7
Decent hotel; wonderful staff
Pros:

It was close to the venue where the show was that I came to Dallas for. The staff was super friendly & helpful.

Cons:

It was just a regular hotel with regular amenities close to downtown. Nothing about the room itself made it worth the exorbitant price. The location & the staff made it worth the price. I hope they get paid exorbitant wages.

2025-11-15 • via Nuitee
D
Downey • extended_group • us
10
2025-11-05 • via Nuitee
M
Mellissa • extended_group • nz
7
Pros:

The building exterior and interior are beautiful. Staff were great. Room was tidy, clean and spacious for 3 adults with a nice big bathroom.

Cons:

The breakfast included was a drink and muffin/croissant from the cafe in the lobby even though there is a restaurant that serves breakfast. Definitely not worth the additional cost and a bit of a disappointment. There are cafes close walking distance where you could get a better breakfast.

2025-11-01 • via Nuitee
A
A • couple • us
10
2025-10-26 • via Nuitee
L
Linda • family_with_children • us
3
Pros:

The hotel was comfortable and in a good location.
The tram stop is close to the hotel which gets us to the airport.

Cons:

Even though the room was pre-booked, I was still charged for the night and am still waiting on a response from the hotel and booking.com on a refund.
I would have expected better systems in place to manage this so guests aren't charged twice.
I booked my stay 19 Sep, called Renaissance 9 Oct and have still not received a reply on the 24th Oct.

We didn't find the concierge knowledgeable of the area which was disappointing

2025-10-24 • via Nuitee
G
Gina • couple • au
8
2025-10-19 • via Nuitee
J
Jarman • solo_traveller • us
10
2025-10-14 • via Nuitee
S
Sharlanda
8
Pros:

This location was prime. The site was clean and fresh the staff were cool as well. The dining options were limited no free breakfast (if you’re into that) no free parking either but valet parking was offered for a very hefty fee lol. I did enjoy the ease to attractions however. I parked and rode the scooter around. All in all it was an experience.

2025-10-08 • via Nuitee
E
Elaine • solo_traveller • us
10
Pricey but delivers
Pros:

It’s a wonderful property. They were able to accommodate my early check-in. Everything was clean and well kept. I like the music theme and even played the records in my room on a record player. Fun throw back!

Cons:

It’s a high end property so it’s expensive. You pay for the name and guaranteed quality/service. Which it delivers.

2025-10-08 • via Nuitee
A
Anthony • partner
10
Pros:

The rooms are nice and clean, well appointed. The hotel itself is a bit dated, but in a nostalgic and positive way. Its location is perfect for a very short walk without crossing streets to the Majestic, which is why we stay here.

2025-10-06 • via Nuitee
M
Melanie • family_with_children • us
8
I’ll be staying here every time I visit my daughter at SMU. Cheaper and way more stylish than the Beeman.
Pros:

Thoughtfully appointed, chic, and located in the heart of downtown. Also, the room was huge! The valet staff are outstanding, even during busy times. They remembered my car and provided excellent service, even before I had cash for tipping. There’s an ATM in the lobby. Get cash and tip them well. Devonte is the best!

Cons:

I called down for a luggage cart before checkout and was told that there were none available. After carrying 2 boot boxes, a large suitcase, and 2 shopping bags down to valet, I checked for carts before going up for my second trip with more bags. I saw that there were indeed 5 luggage carts available. Those all clearly didn’t become available in 10 minutes.
Check-in was tedious as well with the receptionist not able to find my Bonvoy membership but spending 10 minutes after I had just driven 4 hours from Houston.
Our room faced the super busy street and it was loud on the weekend. I closed the drapes completely and didn’t have any problems going to sleep though.

2025-10-06 • via Nuitee
F
Felix • family_with_children • us
7
Cons:

Staff at the reception desk wasn’t diligent. It was the worst experience I have had at a hotel check in. It took us about an hour.

2025-10-05 • via Nuitee
C
Chelsi • couple • us
10
Overall great location, excellent customer service. Would make the beds a little softer for a more comfortable sleep. Ot
Pros:

Loved the music element and having the record player in our room. That was cool

Cons:

Bed/pillows were hard and uncomfortable

2025-10-04 • via Nuitee
L
Lauren • family
10
Pros:

This is our second time staying here and we have been very pleased with both visits. Nice rooms, restaurant and bar make traveling through a breeze.

2025-10-02 • via Nuitee