Public Security Hotel & Chalets

Hotels
•
Independent
5.6 (810 reviews)
South Beach, Aqaba, 77110 , Aqaba , JO
962-3-2091250

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Facilities

Free breakfast
Express check-out
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good restaurant
Private beach
Polite staff
Nice pools
Cons:
Cleanliness issues
Poor kitchen equipment
Isolation from other dining options

Categories

Cleanliness
3.6
Guests reported issues with cleanliness, particularly in rooms and kitchens.
Service
7.1
Staff was described as professional and polite, maintaining standard quality.
Location
5.6
Location enjoyed, but somewhat isolated from restaurants and activities.
Room Quality
4.6
Rooms were decent, but amenities were lacking and some issues reported.
Amenities
6.1
Nice pools and private beach, though some amenities were under-equipped.
Value for Money
5.6
Experiences varied; some aspects felt overpriced given the quality.
Food and Beverage
6.6
Food quality was noted as good with a 24-hour restaurant service.
Overall Experience
5.6
Generally positive experience, though potential for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:31

Property Description

Luxurious Outdoor and Health Facilities
Indulge in 3 outdoor swimming pools and a health club for ultimate relaxation.

Delicious Dining Options
Dine at the restaurant, enjoy snacks at the coffee shop, or opt for 24-hour room service.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, express check-in/out, and an airport shuttle service.

Book now for an unforgettable beachfront experience at Public Security Hotel & Chalets!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AQJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Gap period enforced between guest stays - 24 hours

Location

Guest Reviews

5.6
Based on 810 reviews
Cleanliness: 3.6
Service: 7.1
Location: 5.6
Room Quality: 4.6
Amenities: 6.1
Value for Money: 5.6
Food and Beverage: 6.6
Overall Experience: 5.6
M
Malgorzata • family_with_children • pl
9
Pros:

Miejsce z własną plażą, jest Rafa i punkt nurkowy w hotelu. Jedzenie urozmaicone, duze komfortowe apartamenty.

Cons:

Wszytko super, duzo lokalnych gości z Jordanii lub innych krajów arabskich byliśmy jedynymi Europejczykami :)

2026-03-14 • via Nuitee
M
Malek • family_with_children • jo
10
Pros:

Great location and comfortable rooms. The overall stay was smooth and enjoyable.
We arranged our transport through passenger dot tours — professional private
transfer from the airport straight to the hotel, highly recommend them for
anyone visiting Aqaba or anywhere in Jordan.

Cons:

Nothing major to coExcellent stay in Aqaba — great hotel with easy access to the beach and
reliable private transport via passenger dot tours.mplain about. Parking could be better organized.

2026-03-09 • via Nuitee
E
Elżbieta • family_with_children • pl
10
Pros:

Super hotel bezpośrednio przy plaży. Pyszne jedzenie. Byliśmy jedynymi gośćmi w hotelu, mimo tego śniadanie przygotowano dla nas bardzo obfite i urozmaicone.

2026-02-26 • via Nuitee
J
Jaanus • couple • ee
10
Pros:

Great hotel right on the seashore. Wonderful atmosphere, nice pools, good value for money restaurant. The staff was ready to solve all your wishes and questions.

Cons:

A bit far from the center and facilities. If you need to go to the pharmacy, for example, you have to take a 30-minute drive into town.

2026-02-26 • via Nuitee
K
Kassabian • family_with_children • jo
9
Pros:

It's clean, great and friendly stuff

2026-02-13 • via Nuitee
H
Hothifah • family_with_children • jo
1
Cons:

لم يدعونا نقيم في الفندق بسبب انه فقط للعائلات برغم من أن لم يتم التواصل معنا او تنبيهنا علي هاض الاشي

2026-02-10 • via Nuitee
H
Hatem • family_with_children • jo
6
لا بأس بشكل عام رغم مشكلة تعديل الحجز المذكورةً اعلاه.
Pros:

الجو العام المحافظ

Cons:

في الحقيقة أن المشكلة كانت في اصرار الإدارة على حجز غرفة إضافية إلى الغرفتين لاحتواء طفل إضافي.
وبتغيير الحجز إلى شاليه:
قبولنا بالأمر الواقع أمام اصرار الإدارة
اضطر الخمسة منا لمشاركة حمام واحد،
لاحظنا شحة محارم التواليت، رغم تكرار طلبنا للمزيد منها،
عدم توفر الشباشب
ضيق الحمام وتناثر الماء خارجِ مكانً الاستحمام
طلب منا، بأدب، الانتظار لحين معاينة الشاليه عند المغادرة، شيء لم اعهده

2026-01-23 • via Nuitee
M
Mohammad Mustafa • couple • jo
10
Relaxing, fun and will repeat it again
Pros:

It’s cleanness and how the stuff welcomed us, the restaurant was great and the services were amazing. Let me mention one last thing the beach was clean and the pools were crystal clear

Cons:

The room was clean but the bedsheets were covered with makeup they offered us to change the full room but we only asked for changing the sheets since that were the only problem with the room

2026-01-20 • via Nuitee
B
Bashar • couple • jo
8
2026-01-20 • via Nuitee
S
Suhail • couple • jo
9
"A peaceful and comfortable stay with great service, beautiful surroundings, and a warm atmosphere."
Pros:

I really enjoyed the peaceful atmosphere and the friendly staff. The room was clean and comfortable, and the beach was just a short walk away. Breakfast had a good variety.

Cons:

Honestly, everything went smoothly. I didn’t face any issues during my stay. If I had to mention something, maybe just a few more coffee options at breakfast would be nice

2026-01-20 • via Nuitee
M
Marah • family_with_children • jo
10
2026-01-19 • via Nuitee
A
Amin • family_with_children • jo
8
افضل شيء مقابل السعر
Pros:

النظافه والاحترام والخدمة
اسعار المطاعم والبقاله مثل سعر السوق العادي ليست اسعار سياحيا
المسابح ومنطقة الاطفال ممتازة جدا
مسابح الكبار ممتازة وجميله وكبيره
الاطلاله ونظافة المكان والترتيب
يوجد العاب بحرية مثل الغوص والقارئ السريع واسعارهم مقبوله

Cons:

الطعام لم يكن على قدر توقعاتي. عادي جدا
الشط صغير نسبيا لمن يحبون السباحه في البحر

2026-01-19 • via Nuitee
خالد • family_with_children • jo
10
كل الاحترام
Pros:

المحافظة

2026-01-19 • via Nuitee
نوره • couple • sa
8
جميله
Pros:

هادئ

Cons:

الأسعار

2026-01-19 • via Nuitee
M
Muhannad • solo_traveller • jo
2
2026-01-19 • via Nuitee
M
Mohammad • extended_group • jo
8
2026-01-19 • via Nuitee
H
Hofr • family_with_children • cz
5
Pros:

Soukromá pláž malá ale funkční

2026-01-16 • via Nuitee
Y
Yousef • extended_group • jo
10
2026-01-16 • via Nuitee
N
Najjar • family_with_children • jo
9
Pros:

الموقع مباشره علي البحر والخدمات والالعاب للاطفال والفطور راقي

Cons:

لا يوجد مصاعد للشاليهات وخصوصاً لكبار السن أما الشباب مناسب وراقي

2026-01-12 • via Nuitee
A
abu qandeel • family_with_children • jo
9
2026-01-11 • via Nuitee