Nagoya Hill Hotel Batam

Yes

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good..
I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal.
Special kudos to hotel staff, especially the room service team.
Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking.
I will definitely return and strongly recommend to anyone visiting Batam.

Staff and service very good. Reception staff and doorman very friendly. Friendly GM too

clean, nice ambient and friendly staff

convenient

Relaxing trip...will do it again soon

Great location just behind Nagoya shopping mall and across many spa houses.

Room is also clean and bed is comfortable.

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard.
I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats.
Do they expect me to come at 1am in the morning and call reception to say these are missing.
The staff at reception were great Alejandro at the concierge was great.

Excellent Hotel. Will book this hotel again for my next trip.

One night transit

2nd time staying in this hotel.
Very convenient

I feel good hotel

Too noisy a lot traffic noise

Convenience of walking over to Nagoya Hill Shopping Mall.

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify.

I kept the room aircon on 24/7 . Never remofe my card

Nagoya hill is popular for his location - next to Nagoya hill mall.

But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night.

Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room.

Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon.

The price that we were paying for Nagoya hill is overpriced given the area.

Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little.

I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.

Convenient as alot of amenities and massage in the vicinity