New Fairmount Hotel and Casino

Hotels
8 (775 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , zm

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 775 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
Y
Younes extended_group no
10
Would reccomend to anyone thats coming to Livingstone.
Pros:

Loved the room, it was big and clean and everything. The swimmingpool was nice and the location aswell. We had breakfast every morning and is was a 10/10. Both the food and the staff. The location of the hotel was also nice. Its in the city centre but not too much so its not loud and stuff. I would like to give a special shoutout to Alan! He was really helpful and deseveres the best.

Cons:

The only thing i can think about was that the casino was closed. A little message or something would be nice cause the hotel is named casino😅But other than that is was a 10/10.

2026-02-12 via Nuitee
N
Nqeleni solo_traveller za
8
A great stay closer to most attractions and friend staff
Pros:

The friendliness of the staff, fact that it is closer to most attractions. A gentlemen called Allen went out of his way to ensure myself and family were comfortable. My kids enjoyed the pool and wifi facility.

Cons:

They could improve on the food, especially on reducing oil and create variety

2026-01-27 via Nuitee
N
Nambwale solo_traveller zm
9
It was splendid.
Pros:

It’s clean

Cons:

I couldn’t transfer money from my account.

2026-01-20 via Nuitee
N
Nancy couple za
10
We had great time in New Fairmount hotel, friendly staff, delicious food, clean rooms
Pros:

Delicious breakfast, best location

Cons:

The bed is not comfortable

2026-01-20 via Nuitee
R
Ray family_with_children be
10
Very supportive
Pros:

Franckly leaving was sad, our plans changed so much, BUT the support we received was priceless and we just enjoyed our time

Cons:

There is nothing I did not like, but to reiterate how a bad situation turns to good, the staff from Mr Allan and others were very accommodating. There were a lot of unforseen situations that had nothing to do with the hotel but they stepped in and we were accommadated and given the suppprt that made our misfortune easier

2026-01-19 via Nuitee
J
John family_with_children gb
10
Fabulous, Thanks to Alan and your fantastic staff.
Pros:

We loved every minute we stay at fair mount lovely and very helpful staff. Value for money and would highly recommend it to anyone wishing to stay in Livingstone.
Management fantastic, breakfast gorgeous, very comfy bed and good WiFi.
Overall fantastic and brilliant.👍👍👍

Cons:

The welcome was fabulous, very friendly and helpful staff. Facilities fab.
Fairmount overall is the place to experience.

2026-01-19 via Nuitee
C
CHIKA couple jp
8
スタッフがとても優しく居心地の良いホテル!
Pros:

スタッフがとても親切だった!
少し高いが、ツアー会社との取次も行ってくれる。
歩いてスーパーやシェアタクシー乗り場にも行けるので立地がとても便利。
サンドイッチやパンケーキ、オムレツ等も注文してから作ってもらったりと朝食の種類が多く、毎日朝食を楽しめた!

Cons:

お風呂の水圧が弱かった。
施設が少し古め。

2026-01-19 via Nuitee
T
Tinashe solo_traveller zm
4
4/10
Pros:

The beds are comfortable

Cons:

The breakfast and no wifi

2026-01-19 via Nuitee
B
Brent couple us
4
Room was not as advertised or as requested
Pros:

Staff was very nice. Transfers to airport were done smoothly

Cons:

Room was not at all as advertised. Not a queen bed, no hair dryer, definitely not a sound proof room.

2026-01-19 via Nuitee
T
TEIKO extended_group jp
8
2026-01-19 via Nuitee
W
William couple au
6
2026-01-19 via Nuitee
P
Paweł couple pl
10
2026-01-12 via Nuitee
E
EMERSON couple br
10
A estadia no new Fairmount hotel contribuiu para que os dias que passamos na Zâmbia fiquem marcados nas nossas memórias.
Pros:

A localização, funcionários muito simpáticos e solícitos (especialmente Allan), ótimo café da manhã, além do prédio ser muito bonito.

2026-01-12 via Nuitee
T
Tebogo Malatji family_with_children za
7
2026-01-10 via Nuitee
P
Patrick family_with_children za
9
Warm welcoming by the hotel team and all our needs were attended
Pros:

Excellent breakfast with foods variety and well served by the hotel team. The hotel location is very strategic and giving quick access to different facilities and attractive sites in the city

Cons:

No complaint recorded

2026-01-04 via Nuitee
S
sihle couple za
10
Thanks to the whole staff of fairmont hotel you made our stay much more exciting…the moment you land from airport to the
Pros:

The staff….very helpful they do their job with a good heart…

Cons:

Honestly thers nothing I didn’t like

2026-01-03 via Nuitee
A
Aleksandar family_with_children rs
9
2026-01-03 via Nuitee
A
Aili couple na
7
Enjoyed my stay. Friendly staff 🥰👌
Pros:

Friendly staff indeed.

Cons:

Water just not warm

2026-01-02 via Nuitee
M
Mercy family_with_children na
8
2026-01-02 via Nuitee
N
Natasha family_with_children zw
7
Lovely staff, lovely room
Pros:

Staff, live music, the rooms were really nice, soft bed, border shuttle

Cons:

Breakfast wasn't fresh, noisy neighbours, hotel common areas in need of revamp, hard pillows, towels need bleaching or replacing, water pressure low in shower

2026-01-01 via Nuitee