New Fairmount Hotel and Casino

Hotels
8 (775 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , zm

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 775 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Ahmed • family_with_children • zm
10
2026-03-28 • via Nuitee
R
RAFAEL PORCILE • couple • ar
7
bien
Pros:

restaurante malo . Ubicación bien . Calida recepccion del personal . Muy bien es shuttle

Cons:

mantenimiento general

2026-03-23 • via Nuitee
K
Kashongwe • solo_traveller • cd
9
2026-03-19 • via Nuitee
M
Mary • solo_traveller • ke
7
Excellent food and friendly staff, but the poor room cleanliness and worn-out linens significantly d
Pros:

The breakfast was great — fresh, well-prepared, and with a wide variety of options to suit different tastes. It was the perfect way to start each day.
Dinner, however, was exceptional. The quality of the food, presentation, and flavours were outstanding. Each meal felt thoughtfully prepared and beautifully served, making the dining experience memorable.
The staff were equally impressive — professional, warm, and always ready to assist with a smile. Their attentiveness and hospitality made the stay even more enjoyable.

Cons:

Unfortunately, the rooms did not meet the same standard. Cleanliness needs improvement, as the rooms were not as clean as expected. The beddings felt old and worn, and the towels were in very poor condition — I actually had to purchase my own towels during my stay, which was quite disappointing.
With improvements in housekeeping and room amenities, this hotel could offer a much better overall experience, especially since the food and staff are excellent.

2026-03-16 • via Nuitee
D
dan • family_with_children • za
6
Pros:

People friendly, location good.

Cons:

Water and shower was Luke warm, place a bit dated. No casino. Only hotel stay.

2026-03-14 • via Nuitee
M
majorie • extended_group • dk
3
Not what we paid for.. it’s like scamming people.. the pool was dirty
Pros:

What we paid for was not what we got and it’s not the same rooms that we had when we arrived.. a totally different from the pictures that are here on booking.com

Cons:

The rooms were dirty

2026-03-13 • via Nuitee
D
Dzapasi • extended_group • zw
1
We did not stay there we want our refund
Pros:

We did not stay or have their breakfast.

Cons:

The roons were dirt and not as per the pictures that they have posted on Booking.com platforms . AC blowing dirt air like its never used for a long time.

2026-03-11 • via Nuitee
C
Comfort • family_with_children • za
9
Pros:

The stuff was great

Cons:

The pool was not clean enough

2026-03-11 • via Nuitee
P
PIOTR • extended_group • pl
9
good hotel in the centre of Livingstone
Pros:

This is a very nice hotel in the centre of Livingstone, very close to many shops, banks and offices, the rooms are big and beds are very comfortable, breakfasts are tasty and varies, the staff at the hotel is very friendly and helpful and the manager made us fell like at home, if there was an issue he always helped, really nice people

2026-03-10 • via Nuitee
T
Tannie Esther • solo_traveller • lr
8
Pros:

The breakfast was good, the room was clean, but the bed was not too comfortable. The dinner was expensive and did not meet my taste

Cons:

The dinner and asking for payment for laundry

2026-03-09 • via Nuitee
D
Daniel • family_with_children • br
6
Pros:

Staff were great especially Wendy who helped with the tours.

Cons:

Room and facilities were outdated and tired. Breakfast was average

2026-03-05 • via Nuitee
E
ELIAS • extended_group • ch
6
Pros:

*Friendly and helpful staff
*Very well located

Cons:

*Quite outdated rooms-could benefit from renovation given the price paid.

2026-02-27 • via Nuitee
K
Kirsten • solo_traveller • au
10
2026-02-25 • via Nuitee
J
Jeremiah • solo_traveller • us
10
Love it there and always ask for manager Alan! Amazing and friendly fellow.
Pros:

They was able to accommodate me and give me a bigger and better suite without charging me extra. Alan the manager made us feel at home and was always attentive to our needs. He’s amazing!

Cons:

Nothing I could change

2026-02-25 • via Nuitee
Y
Younes • extended_group • no
10
Would reccomend to anyone thats coming to Livingstone.
Pros:

Loved the room, it was big and clean and everything. The swimmingpool was nice and the location aswell. We had breakfast every morning and is was a 10/10. Both the food and the staff. The location of the hotel was also nice. Its in the city centre but not too much so its not loud and stuff. I would like to give a special shoutout to Alan! He was really helpful and deseveres the best.

Cons:

The only thing i can think about was that the casino was closed. A little message or something would be nice cause the hotel is named casino😅But other than that is was a 10/10.

2026-02-12 • via Nuitee
N
Nqeleni • solo_traveller • za
8
A great stay closer to most attractions and friend staff
Pros:

The friendliness of the staff, fact that it is closer to most attractions. A gentlemen called Allen went out of his way to ensure myself and family were comfortable. My kids enjoyed the pool and wifi facility.

Cons:

They could improve on the food, especially on reducing oil and create variety

2026-01-27 • via Nuitee
N
Nancy • couple • za
10
We had great time in New Fairmount hotel, friendly staff, delicious food, clean rooms
Pros:

Delicious breakfast, best location

Cons:

The bed is not comfortable

2026-01-20 • via Nuitee
N
Nambwale • solo_traveller • zm
9
It was splendid.
Pros:

It’s clean

Cons:

I couldn’t transfer money from my account.

2026-01-20 • via Nuitee
T
TEIKO • extended_group • jp
8
2026-01-19 • via Nuitee
R
Ray • family_with_children • be
10
Very supportive
Pros:

Franckly leaving was sad, our plans changed so much, BUT the support we received was priceless and we just enjoyed our time

Cons:

There is nothing I did not like, but to reiterate how a bad situation turns to good, the staff from Mr Allan and others were very accommodating. There were a lot of unforseen situations that had nothing to do with the hotel but they stepped in and we were accommadated and given the suppprt that made our misfortune easier

2026-01-19 • via Nuitee