New Fairmount Hotel and Casino

Hotels
8 (799 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , zm

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 799 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
D
David solo_traveller us
3
Great staff but I'd never stay here again.
Pros:

Wonderful staff

Cons:

Cockroaches, dirty shower, saggy beds, soiled pillows, threadbare sheets and towels, uncomfortable and broken furniture. I really wanted to like this place because we loved the staff and location but, well...

2026-05-09 via Nuitee
N
Nqoba solo_traveller sz
7
It was great
Pros:

Clean rooms , very supportive staff, good breakfast. Good food I enjoyed the mutton Biryani

Cons:

Very slow in bringing breakfast orders. Like omelette and veg. stir fry

2026-05-07 via Nuitee
M
Martha extended_group na
7
Pros:

It was convenient because it was in Centre town.

Cons:

The bed mattresses were sinking and it was not comfortable for us when sleeping, cockroaches running around the room , breakfast food was too oily and just the same food everyday for the 7 nights i have stayed over.

2026-05-06 via Nuitee
X
Xolane couple za
8
Pros:

The location, it was central to most activities

2026-05-06 via Nuitee
N
Nqoba solo_traveller sz
7
2026-05-05 via Nuitee
N
Nehemia extended_group na
10
Our stay was amazing and may staff members continue to be friendly hosts.
Pros:

Property is very clean

Cons:

The mattresses need to be changed.

2026-05-03 via Nuitee
T
Timothy solo_traveller de
7
Comfortable. Good breakfast
Pros:

Well situated

Cons:

Is dated

2026-05-03 via Nuitee
K
Kabike couple zm
4
2026-05-01 via Nuitee
T
Tebulu family_with_children zm
7
2026-05-01 via Nuitee
K
Kanema solo_traveller zm
10
2026-04-28 via Nuitee
B
Brenda solo_traveller mw
9
2026-04-25 via Nuitee
P
Paul couple ie
9
Great value for money and the lunch and dinner in the restaurant was just amazing
Pros:

All the staff were amazing and could not do enough to make us feel welcome

Cons:

The hot water

2026-04-20 via Nuitee
J
Jude couple us
10
2026-04-19 via Nuitee
J
Joerg solo_traveller de
7
New Fairmount Hotel and Casino - very good location to start visiting the Victoria Falls
Pros:

The New Fairmount is located in the center of Livingston and its vicinity to the Victoria Falls; they are easily to be reached by a 10/15 minutes taxi drive if one would like to explore the Falls individually.
The staff is very friendly and supportive, the hotel is a clean place, and the breakfast is a very good one.
Also, Fairmount's location is perfect to explore the town of Livingston withe its shopping facilities and other places to visit, e.g. the Livingston Museum, and the Jewish and Railway Museums are close by.

Cons:

The hotel needs an update, e.g. new furniture and some fresh color to the walls.

2026-04-17 via Nuitee
J
J. Hero extended_group cz
10
Simply outstanding
Pros:

Great staff, super spacious and comfy room (we got a free upgrade), swimming pool and great location right in the city center. You will feel like Mr. Livingstone or Mr. Holub. :) There is a nice market with a lot of hand crafts and souvenirs just a few meters from the hotel. Good breakfast!

Cons:

Nothing

2026-04-13 via Nuitee
I
Itireleng couple za
6
2026-04-06 via Nuitee
A
Ahmed family_with_children zm
10
2026-03-28 via Nuitee
R
RAFAEL PORCILE couple ar
7
bien
Pros:

restaurante malo . Ubicación bien . Calida recepccion del personal . Muy bien es shuttle

Cons:

mantenimiento general

2026-03-23 via Nuitee
K
Kashongwe solo_traveller cd
9
2026-03-19 via Nuitee
M
Mary solo_traveller ke
7
Excellent food and friendly staff, but the poor room cleanliness and worn-out linens significantly d
Pros:

The breakfast was great — fresh, well-prepared, and with a wide variety of options to suit different tastes. It was the perfect way to start each day.
Dinner, however, was exceptional. The quality of the food, presentation, and flavours were outstanding. Each meal felt thoughtfully prepared and beautifully served, making the dining experience memorable.
The staff were equally impressive — professional, warm, and always ready to assist with a smile. Their attentiveness and hospitality made the stay even more enjoyable.

Cons:

Unfortunately, the rooms did not meet the same standard. Cleanliness needs improvement, as the rooms were not as clean as expected. The beddings felt old and worn, and the towels were in very poor condition — I actually had to purchase my own towels during my stay, which was quite disappointing.
With improvements in housekeeping and room amenities, this hotel could offer a much better overall experience, especially since the food and staff are excellent.

2026-03-16 via Nuitee