Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Issues with hot water
Weak breakfast options
Some noise from the street

Categories

Cleanliness
8.46
Multiple reviews noted the necessity for better organization and issues with hot water.
Service
9.93
The staff received consistent praise for their attentiveness and helpfulness.
Location
9.47
The hotel is well-situated near the historical center, cited as a key benefit.
Room Quality
8.42
Rooms were described as modern and spacious, though some had issues like tight showers.
Amenities
8.95
General satisfaction with amenities, but some reported issues with internet connection.
Value for Money
9.41
Overall good value for the price, as expressed in several reviews.
Food and Beverage
7.96
Food options were mixed, with some stating the breakfast variety was weak.
Overall Experience
9.43
Generally positive experiences reported, with minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Central Location
The Viza Hotel in Arequipa is conveniently situated just a short stroll from the main square and a vibrant pedestrian area, making it the perfect base for exploring the city.

Luxurious Room Features
Indulge in the comfort of rooms equipped with ceiling-mounted rainfall shower heads, night light underneath the beds, and modern amenities like LCD TVs and digital door locks.

Exceptional Services
Enjoy a delightful buffet breakfast with a variety of options, benefit from 24-hour front desk assistance, and take advantage of services like free baggage storage and room service.

Book your stay at the Viza Hotel now to experience luxury and convenience in the heart of Arequipa!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

9
Based on 395 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
A
adela • extended_group • es
10
2026-05-06 • via Nuitee
F
Flora Labr • couple • fr
10
Très bon séjour
Pros:

Super séjour ! La literie était très confortable et la chambre spacieuse.
Le petit déjeuner est suffisant et le personnel aimable.
Contrairement aux commentaires que j’avais pu lire, nous avons eu de l’eau chaude sans difficulté (à l’exception d’un soir)
Je recommande donc cet hôtel qui était très confortable.

Cons:

Le Rooftop n’était pas ouvert en mai.

2026-05-05 • via Nuitee
C
Chris • solo_traveller • nl
8
2026-04-30 • via Nuitee
E
Evgenia • couple • de
9
Wir würden immer ins VIZA gehen.
Pros:

Wir haben uns sehr schwer getan ein schönes Hotel in Arequipa zu finden. Aber wir sind 8 Nächte geblieben und haben uns sehr wohl gefühlt.

Cons:

Das Wasser in der Dusche war erst warm, als wir danach gefragt haben, aber dann blieb es auch den ganzen Aufenthalt warm :)

2026-04-26 • via Nuitee
E
Evgenia • couple • de
9
Pros:

Wir haben uns sehr schwer getan ein schönes Hotel in Arequipa zu finden. Aber wir sind 8 Nächte geblieben und haben uns sehr wohl gefühlt.

2026-04-26 • via Nuitee
K
Karina Fabian • solo_traveller • pe
10
Pros:

La atención y cordialidad

Cons:

Todo estuvo bien

2026-04-21 • via Nuitee
B
burkard huwyler • family_with_children • ch
8
2026-04-05 • via Nuitee
V
Virgile Eloi • couple • ca
10
Pros:

L'hôtel très bien pour nous

Cons:

Rien a dire

2026-04-01 • via Nuitee
C
CRISTIAN • family_with_children • pe
10
Pros:

Los cuartos excelentes, el trato de su personal..lo maximo

2026-03-28 • via Nuitee
C
Cristian • family_with_children • cl
10
Pros:

Excelente ubicación en el centro. El desayuno cumplía. El personal amable y la habitación muy cómoda para una familia.

2026-03-22 • via Nuitee
N
nuñez tataje • solo_traveller • pe
3
Comida guardada
Pros:

El personal

Cons:

Comida guardada

2026-03-05 • via Nuitee
V
valdes • solo_traveller • ch
7
2026-02-25 • via Nuitee
M
Madeloun • solo_traveller • pe
10
Pros:

Buenas instalaciones

Cons:

Nada todo ok

2026-02-24 • via Nuitee
L
Lia • family_with_children • cl
9
Excelente para descansar.
Pros:

Habitaciones y cama muy cómoda.

Cons:

Comedor del desayuno muy pequeño y poco variado.

2026-02-11 • via Nuitee
Z
Zuleyma • solo_traveller • pe
9
2026-01-26 • via Nuitee
P
patricia • family_with_children • cl
7
El personal muy atento para Solucionar los problemas
Pros:

El desayuno y la ubicacion

Cons:

El bano el problema cn el Agua valiente el personal

2026-01-20 • via Nuitee
B
Borge • couple • at
7
Gehobener Peruanischer Standard
Pros:

Die Zimmerausstattung, das phantastische Bett und das große Bad.

Cons:

Man wird bereits bei der Ankunft vorgewarnt, dass man 3 Minuten auf Warmwasser warten müsste. Allerdings wurde es auch nach 10 Minuten nie mehr als lauwarm. Geringe aber umso penetrantere Lärmbelästigung durch Latinobeats von 6:30 bis 20:30, schlafen ging daher.

2026-01-20 • via Nuitee
D
Dan • couple • gb
8
2026-01-20 • via Nuitee
G
Guillermo • solo_traveller • pe
9
Comodidad y un super servicio
Pros:

Tiene muy buenos cuartos, modernos, baño moderno y super limpio y un servicio espectacular.

2026-01-19 • via Nuitee
R
Rosa • family_with_children • pe
8
2026-01-19 • via Nuitee