Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Issues with hot water
Weak breakfast options
Some noise from the street

Categories

Cleanliness
8.46
Multiple reviews noted the necessity for better organization and issues with hot water.
Service
9.93
The staff received consistent praise for their attentiveness and helpfulness.
Location
9.47
The hotel is well-situated near the historical center, cited as a key benefit.
Room Quality
8.42
Rooms were described as modern and spacious, though some had issues like tight showers.
Amenities
8.95
General satisfaction with amenities, but some reported issues with internet connection.
Value for Money
9.41
Overall good value for the price, as expressed in several reviews.
Food and Beverage
7.96
Food options were mixed, with some stating the breakfast variety was weak.
Overall Experience
9.43
Generally positive experiences reported, with minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Central Location
The Viza Hotel in Arequipa is conveniently situated just a short stroll from the main square and a vibrant pedestrian area, making it the perfect base for exploring the city.

Luxurious Room Features
Indulge in the comfort of rooms equipped with ceiling-mounted rainfall shower heads, night light underneath the beds, and modern amenities like LCD TVs and digital door locks.

Exceptional Services
Enjoy a delightful buffet breakfast with a variety of options, benefit from 24-hour front desk assistance, and take advantage of services like free baggage storage and room service.

Book your stay at the Viza Hotel now to experience luxury and convenience in the heart of Arequipa!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

9
Based on 380 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
L
Lia • family_with_children • cl
9
Excelente para descansar.
Pros:

Habitaciones y cama muy cómoda.

Cons:

Comedor del desayuno muy pequeño y poco variado.

2026-02-11 • via Nuitee
Z
Zuleyma • solo_traveller • pe
9
2026-01-26 • via Nuitee
B
Borge • couple • at
7
Gehobener Peruanischer Standard
Pros:

Die Zimmerausstattung, das phantastische Bett und das große Bad.

Cons:

Man wird bereits bei der Ankunft vorgewarnt, dass man 3 Minuten auf Warmwasser warten müsste. Allerdings wurde es auch nach 10 Minuten nie mehr als lauwarm. Geringe aber umso penetrantere Lärmbelästigung durch Latinobeats von 6:30 bis 20:30, schlafen ging daher.

2026-01-20 • via Nuitee
D
Dan • couple • gb
8
2026-01-20 • via Nuitee
P
patricia • family_with_children • cl
7
El personal muy atento para Solucionar los problemas
Pros:

El desayuno y la ubicacion

Cons:

El bano el problema cn el Agua valiente el personal

2026-01-20 • via Nuitee
G
Guillermo • solo_traveller • pe
9
Comodidad y un super servicio
Pros:

Tiene muy buenos cuartos, modernos, baño moderno y super limpio y un servicio espectacular.

2026-01-19 • via Nuitee
R
Rosa • family_with_children • pe
8
2026-01-19 • via Nuitee
E
Ericsson • couple • pe
7
Pros:

El desayuno regular, la habitación no tenia agua caliente

Cons:

No tenían agua caliente

2026-01-19 • via Nuitee
M
Melissa Estefani • family_with_children • pe
10
Pros:

Bueno

2026-01-18 • via Nuitee
M
Monique • extended_group • br
7
Um lugar ok pra ficar no centro.
Pros:

Gostei do terraço com vista pros três vulcões. Quarto silencioso.

Cons:

Não gostei que não tinha frigobar no quarto. A água demora muito pra esquentar. A janela do quarto dava pra dentro de uma loja de vestidos

2026-01-15 • via Nuitee
B
Bea • solo_traveller • pe
6
Pros:

El hotel es moderno.

Cons:

El agua caliente no calentaba mucho, el desayuno no tiene opciones.

2026-01-12 • via Nuitee
A
Andrei • couple • ca
9
2026-01-09 • via Nuitee
G
Gerardo • couple • pe
5
Tiene varias cosas por mejorar
Pros:

La habitación cómoda.

Cons:

El baño muy incómodo, la puerta de la ducha está muy mal diseñada, no se puede ingresar a la ducha de manera cómoda.
La vista desde el último piso no es como se ve en las fotos, el bar nunca estuvo abierto.

2026-01-05 • via Nuitee
D
Daniel • couple • ca
10
2026-01-04 • via Nuitee
C
Carla • solo_traveller • pe
8
Pros:

La habitación

Cons:

La máquina de café se malogró y el desayuno no estaba desde las 7 am

2026-01-02 • via Nuitee
C
Carlos Vicente • family_with_children • br
6
Cons:

Café da manhã muito fraco.

2025-12-31 • via Nuitee
J
Joselin • solo_traveller • pe
10
2025-12-18 • via Nuitee
F
FJA 82 • family_with_children • es
9
Hotel TOP por el centro histórico de Arequipa.
Pros:

El personal y la habitación.

Cons:

La calle muy ruidosa y con muchísimo tráfico.

2025-12-09 • via Nuitee
E
espinoza • family_with_children • pe
7
2025-12-08 • via Nuitee
S
Saira Velasquez • solo_traveller • pe
8
2025-12-04 • via Nuitee