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Convenient Amenities: Enjoy complimentary wireless internet access and tour/ticket assistance, along with room service and daily continental breakfasts for a fee.
Featured Amenities: Benefit from dry cleaning services, a 24-hour front desk, luggage storage, and a surcharged airport shuttle.
Accommodations: Experience comfortable stays in guestrooms with plasma TVs, free Wi-Fi, and private bathrooms with complimentary toiletries.
Explore nearby attractions such as Sparrow Hills, Gorky Park, and Luzhniki Stadium during your stay at Castello Hotel in Moscow (Gagarinsky). Book now for a memorable experience!
* If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
* Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
* One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Cashless payment methods are available for all transactions.
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Guests are provided with free hand sanitizer
Cashless transactions are available
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Guests are provided with free hand sanitizer
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
The wifi is stable and fast.
Worst experience!
No sign plate in light and rarely find it at night. the staff doesn't speak English, even basic words. we have to search this hotel for 1.5 hour in the building.
It was basement and there was no window.
The room smell strange and disgusting based on the basement.
Toilet room was smelling poop when we checked in, but no way to ventilate. The blankets smelt old man and strong chemical.
After all, it has paper walls, so no privacy. you can hear whispering from the next room and our mattresses were shaking due to lovely activities from the next room. they were screaming until 5AM. This was family trip!
We booked two nights and requested refund for the remaining one night. In general, other hotel would refund with an apology. but they refused!
It was a nightmare for my family!
Несмотря на расположение отеля (цокольный этаж) и первое не совсем комфортное впечатление, очень тёплый и радушный приём быстро изменил мое состояние. В силу частых командировок могу сказать, что качество услуг и сервиса (по мере возможности отеля) на достаточно высоком уровне.
Спасибо
Хорошое место переночевать в Москве. Расположен в подвале жилого дома. Номера маленькие, но с отдельной ванной комнатой и туалетом. Есть бесплатный кофе и чай. Из минусов это высокая слышимость из коридора. Так же видимость с улицы в ночное время, шторки плохо закрывают.
Rather hard to find - it took me about an hour of searching - but in the end the landlady found me, and was very helpful! The hotel is in the basement, and is a bit tired in some ways (the carpet). The bedding is rather soft. Cheap and adequate.
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