Oakwood Farm Mews

The property is nice and staff are friendlly. Room was not clean though. There was dust everywhere around the skirting and the floor was filthy black when we wiped a tissue over it both in bathroom and room itself. The parking spaces are not practical when all mews are parked in. It is very difficult to get cars in and out. The parking spots should be redone and widened and have some parking in the common area

Lovely good size room
Very clean
Friendly staff
Good location

The property is in the middle of no where with very limited food option, the in house Cafe is closed on Monday. there was human hair on both beds, room 6 was very poorly equipped and lit, I specifically asked about Wifi availability and mobile signal strength as I would have to work from the room, both were awful and I had to work from the local McDonald's 15 min drive from the property. My booking was non refundable for a 3 day stay, We checked out two days earlier as I was unable to work. Extremely frustrating experience, Local staff were very friendly and did what they could had. Before arriving, calls to reception were going unanswered and a recorded message provided a mobile number to a Gentleman who was apparently was on holiday and rushed to end the call, I requested early access to the room or a lounge and he was kind enough to grant me my wish with the assurance of Internet availability that later turned out to be extremely slow and unworkable. All in all this booking turned out to be very unpleasant especially after a 5 hour drive from London overnight with a 10 year old child.
When I checked out the following morning I expressed my frustration to the pleasant young lady in the office and informed her that I will leave a detailed review of the experience that we had and although the booking was non refundable, I will be requesting a refund.
I later requested a refund which was swiftly declined with a poorly worded email from the owner which I will publish.

Fantastic location and easy to find. Great service that allowed late check in via key lock.
Comfortable room with lots of electricity plug in points for charging phones, computers etc which is a pleasing change.
Lovely large shower with powerful rain hail.
Room was immaculately clean
Excellent all around, definatly recommend and will use again

Appears to be needing an upfate lick of paint etc disappointed.

The property was a bit tired. Wall was dirty. Overall average.

Limited public transport

Modern property clean and accessible
Staff very helpful
Will use again

Very clean and comfortable. Great shower. Tea, coffee etc appreciated. Good hairdryer.

Very handy for motorway on our route southwest.
Comfortable bed, tea/ coffee / milk supplied in room, also hairdryer. Good shower though found it difficult to get shampoo and body wash out of container on wall. Lovely towels. TV was not working.
Room was spotlessly clean and comfortably warm. Recommend

Amazing place to stay. Lovely clean room, Quite, Clean and well presented. Communication from the hotel was fantastic :)

This is the dirtiest placed I have ever stayed in the bathroom needed a deep clean the shower trap was revolting looked like it had never been cleaned totally clogged up so water did not flow properly. There was dirt and mould all over the shower, base and glass potition
The bed was disgusting, the stains on the mattress topper it needs to be thrown out, the pillows need throwing out no pillow protectors, the duvet had hairs all over it. Because we arrived late we just slept with our clothes on .

Beautiful place. Great value.

Just horrendous experience with late access as office not manned for check in, emergency phone number not answered, dusty room with cardboard towels, ridiculously noisy room as on main road and no soundproofing. Can hear other guests like they're in the same room. Heard upstairs person using the toilet, sneezing, speaking, TV sounds etc.
Left after two hours as couldn't get hold of manager on emergency number or office number and couldn't tolerate the noise or the thought of a sleepless night. Ad stated pool, there's no pool.
Blackout curtains don't fit the window so they're pointless and there's glass in the main room door and the bathroom door causing light to disturb you. Also bizarre loud clicking in the bathroom!
Paid for two nights with no option of cancelling even our second night and no refunds forthcoming at all.
Vile attitude from manager/owner.

Amazing! Couldn’t fault it. Comfortable, clean and spacious. Such a lovely stay. And it’s dog friendly. So we’ll definitely be returning with our pooch.

The rooms we booked were really nice. We had a room upstairs and my parents had a rooms downstairs. They were the only 2 rooms in the building so really good for travelling with other people. The rooms were really nice and clean for the most part. There were a couple of spiders and webs etc. We were travelling for our daughters 2nd birthday and a cot was provided but there was no matress and when I felt it, it would have been like sleeping on the wooden slats of a bed. Luckily I had my own cot and matress so we put that up and didnt use their cot. The only other thing I would mention is that we were given a room upstairs and that is where the cot was placed however the stairs were accessible from the room and because we have a 2 year old this could have been dangerous. Because we took our own cot I used their cot to block the stairs off and if needed we could have moved to the cot downstairs as there was plenty of room in the other room for a cot. Our room upstairs was bigger so I understand why the cot was put up there but with a 2 year old running around it just would have been dangerous with the stairs being right there.

This would've been a 5 star review but for the cleanliness of the room. There was dust on the units, cobwebs in the top corners, black mold round the window seals & I've no idea when the floors were last cleaned but DO NOT walk around in bare feet. I also found the bedding very basic, my duvet cover had a hole in it & the pillows were flat & uncomfortable. There were damp patches on the walls, some of which had white deposits so I believe this to actually be damp but when raised with the duty manager was told the rooms were fully repainted 4 weeks ago & it was a reaction of the paint with the lime in the walls. Having reasearched what that looks like it absolutely isn't this & I asked for a partial refund.
We returned to find a breakfast voucher for the cafe but I felt we'd been fobbed off & had no further response (our plans meant we couldn't stay for breakfast so no recompense at all). The sound proofing needs work as well, I could hear every movement next door after they arrived. Given it's advertised as luxury accommodation they really need to up their game to reflect this. However the set up of the room was good with enough space for 2 people, free tea/coffee/wifi & a very convenient location. It's quiet despite the motorway & close to local attractions. More premier inn than premier league.

Went above and beyond in relation to our stay, finding fridge to store medication

Well informed prior to stay with phone and email communication

Nice location, simple rooms but clean and practical

Met our expectations feels like you are in a rural location yet close enough to the City of Chester and close to motorway intersections Made to feel welcome by the owners and the cafe on site

Absolutely brillaint, stayed for 1 night the staff were lovely and I am definitely going back.