Hotel Merino

Hotels
•
Corrine Properties
7.8 (51 reviews)
Carrer De Les Abelletes 6, Pas de la Casa, AD200 , Encamp , AD

Pets allowed

Facilities

Free WiFi
Terrace
Ski storage
Elevator
ATM/banking
Ski storage
Breakfast available (surcharge)
Multilingual staff
Front desk (limited hours)
Ski-in/ski-out access
See all facilities

Review Highlights

Cons:
Unacceptable cleanliness
Poor room quality

Categories

Cleanliness
3
The room was in a pitiful state with dust, hair, and various stains.
Service
9.99
Standard quality for this hotel tier, service was adequate.
Location
9.01
Standard quality for this hotel tier, location was acceptable.
Room Quality
3.96
The bedding was worn out and unsafe, making the room quality very poor.
Amenities
9.99
Standard quality for this hotel tier, adequate amenities available.
Value for Money
8.95
The value for money is acceptable considering the hotel's ratings.
Food and Beverage
9
Standard quality for this hotel tier, food options were reasonable.
Overall Experience
8.48
Overall experience was disappointing due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:15

Property Description

Slope-side Convenience

Enjoy ski-in/ski-out access and store your gear hassle-free at our hotel. Wind down at La Tasca or grab a coffee at the cafe- dining options abound!

Modern Comforts

Stay connected with free Wi-Fi, unwind with digital entertainment, and relax in well-appointed guestrooms with all the necessary amenities for a cozy stay.

Perfect Location

Explore the nearby Les Abelletes Lake Trail and Pas de la Casa Resort. Plus, major attractions like Caldea Spa and Pyrenees Andorra Shopping Centre are a short drive away.

Ready to hit the slopes and experience a cozy mountain retreat? Book your stay at Hotel Merino now! 🏨🎿

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 51 reviews
Cleanliness: 3
Service: 9.99
Location: 9.01
Room Quality: 3.96
Amenities: 9.99
Value for Money: 8.95
Food and Beverage: 9
Overall Experience: 8.48
Y
Yohann
2
Pitoyable
Pros:

Nous avons passer une nuit horrible je suis asthmatique la chambre etait dans un etat pitoyable. ( poussières, poils et taches en tout genre). Literie vétuste et qui bascule nois avôs faillit tomber a plusieurs reprises. Des taches sur les matelas, coussins et meme sommiers. Inadmissible pour un hotel avec ou sans etoiles.

2025-07-12 • via Nuitee
D
David
4
Manque de sympathie
Pros:

Personnel pas aimable surtout la dame à la réception qui fait également le service au bar.
Hôtel manquant d'insonnorité ds les étages, besoins de rafraîchissement ds les chambres.
Hotel bien placé vis à vis des commerces

2024-11-04 • via Nuitee
D
Daniel
10
Pros:

Bien pour court sejour

2024-10-17 • via Nuitee
F
Fatima
10
Pros:

2024-08-22 • via Nuitee
R
Robert
8
Pros:

Good location

2024-07-23 • via Nuitee
F
Fatima
10
Pros:

Bien

2024-06-09 • via Nuitee
A
ANISS
10
Rien a dire
Pros:

Très belle nuit dans cet hotel beau paysage rien a Dire

2024-05-14 • via Nuitee
A
Adelino
8
Razoável
Pros:

Foi boa, com apenas um detalhe, deixaram uma porta aberta no quarto ao lado e com o vento essa porta bateu a noite toda, como a recepção não é 24 hs não consegui que alguém fosse resolver o problema, ou seja, não consegui dormir.

2024-05-08 • via Nuitee
P
patrice
8
Pros:

cc

2024-03-15 • via Nuitee
F
Franco Alejandro • partner
10
Pros:

El servicio de desayunos fue muy amable.

2023-11-22 • via Nuitee
C
christopher michael • family_with_children
8
Pros:

Very friendly staff.

2023-02-23 • via Nuitee
G
George • friends
8
Pros:

Julio and Rosa did a fantastic job at making us feel welcome. The staff are very friendly and want their guests to have a great time in Pas. The hotel is located very close to the mountain and is situated close to shops/supermarkets. The restaurant area has a very nice atmosphere and we spend a few of our nights eating and drinking in there. The room was small for 4 adults, but the hotel provides a locker to store ski equipment in. The room is quite basic but is what we needed for a ski trip. The electricity in the hotel occasionally cut out some evenings, but overall the stay is great value for money!

2023-02-18 • via Nuitee
V
Verified traveler
4
Je ne recommande pas !
Pros:

HĂ´tel semblable Ă  la plupart des hĂ´tels du pas de la case.

Très bon accueil qui ne suffira pas à contrer les prestations de l'hôtel.

- La chambre est extrêmement petite et vétuste,
- Le chauffage n'est pas réglable. Vous rentrez la dedans il fait près de 28/30°,
- Pas de bureau Ă  disposition,
- Un sommier était complètement tâché, ça ne laisse rien présager de bon du côté de l'hygiène.
- Les murs sont épais comme du papier à cigarette, vous entendez votre voisin de palier tousser ou mettre la TV à bas volume.
- Vous avez du bruit jusqu'Ă  3h du matin et Ă  partir de 7h.
- Les odeurs du restaurant embaument la chambre le matin

2023-02-05 • via Nuitee
A
Alain
10
Hôtel sélect et cocooning à conseiller
Pros:

Nous avons été très bien reçu lors de notre arrivée. Les propriétaires sont chaleureux et conviviaux. Ils nous ont très bien conseillés pour aller nous restaurer près de son établissement. Nuit très agréable dans le centre de Salon de Provence sans bruit. Petit déjeuner copieux. Rien à redire sur cet établissement sauf que si nous revenons dans la région on ne manquera pas de retourner chez eux

2022-09-14 • via Nuitee
D
Dominique
6
Pros:

Séjour normal sans plus excepte que les draps n avaient pas été changé . On avait l impression qu une personne avait dormi ds le lit . S était levée en soulevant la literie pour pouvoir sortir du lit . Surprenant en arrivant ds une chambre de voir quee le ménage n avait pas été fait ....

2022-09-13 • via Nuitee
X
Xavier
8
Parfait
Pros:

Parfait très bien le service restauration et le petit déjeuner il ne faut rien changer

2022-09-09 • via Nuitee
L
Lee
10
Hotel Merino- Thanks Guys!!!!
Pros:

Fantastic small hotel, 4 minutes walk to the Grandvalira ski facility, less than 1 minute from the main Pas de la Casa Bus Station.
The bar and restaurant is excellent serving the best food we had anywhere in the resort, top quality drinks brands on offer, very comfortable setting, there is also a restaurant and bar above the ground level facilities which serves all day and is the breakfast venue, breakfast is superb . Lift or stairs to rooms above, the rooms are adequate, warm and clean with a reasonable shower, each level has lockers for ski equipment.
What really makes this establishment shine is the staff, Julio and his team are fantastic, courteous and friendly and extremely friendly with younger families, they made our holiday!!!
We are definitely returning next year, February 2023, and will be staying at the wonderful Hotel Merino, thank you everyone at this establishment, you are the best!!

2022-04-21 • via Nuitee
G
GONZALES • partner
6
Pros:

Hôtel très correct qualité/prix. Très mal insonorisé et par conséquent mauvais sommeil la nuit et le matin.

2022-03-25 • via Nuitee
T
Torgil
10
Pros:

The check-in staff are rude and horrible. Words like "the lobby is not the living room of the guest" and "you cannot be here" were spoken within 5 seconds of entering the lobby the first day! It doesnt matter what the check-in staff previously have experienced they should not speak to guest like that. Horrible!

Staff in the bar/restaurant are really sweet and service minded. The other hotel staff are doing their best to get the hotel back after the covid. But the receptionist staff. Horrible at a level beyond belief.

2022-03-08 • via Nuitee
F
Francisco Javier
8
Pros:

Muy buena accesibilidad a los remontes. Muy recomendable para ir a esquiar.

2022-02-20 • via Nuitee