Glenloch Tea Factory Hotel

Hotels
7.3 (69 reviews)
Nuwara Eliya Road , Ramboda , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Board games/puzzles
Badminton equipment
Fire extinguishers
See all facilities

Review Highlights

Pros:
Amazing tea factory tour
Knowledgeable guide
Cons:
Unclean linen
Cockroaches
Poor maintenance
Service delays

Categories

Cleanliness
5.3
Unclean linen with stains, cockroaches in bathroom, and poorly maintained facilities.
Service
8.3
Receptionist doesn't pick up the phone promptly, but guide Pushpika provided knowledgeable service.
Location
8.8
Interesting location with lovely morning views and a great surrounding area.
Room Quality
6.8
Room was musty and had defects, though the tea factory tour was a highlight.
Amenities
8.3
Tea factory tour and tasting were amazing, adding to the amenities offered.
Value for Money
7.3
Despite location, perceived as expensive for the condition of the hotel.
Food and Beverage
7.3
Tea tasting was enjoyable, but no further mention of food quality.
Overall Experience
6.3
Overall disappointing apart from the tea factory tour and tasting, with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:47

Property Description

Mountain Views and Room Service
Experience breathtaking mountain views while enjoying the convenience of room service at Glenloch Tea Factory Hotel in Ramboda.

Comfortable Accommodation
Relax in rooms equipped with modern amenities such as a flat-screen TV, private bathroom with free toiletries, and a wardrobe for your convenience.

Scenic Terrace and Halal Breakfast
Unwind on the terrace overlooking picturesque surroundings and start your day with a delicious halal breakfast in the breakfast area.

Book now for a memorable stay at Glenloch Tea Factory Hotel and immerse yourself in the beauty of Ramboda!

Important information:

Please inform Glenloch Tea Factory Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 69 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 6.3
N
NAFHAN family_with_children lk
4
Overall disappointing apart from the tea factory tour and tea tasting
Pros:

Tea factory tour and tea tasting were amazing. Our guide Pushpika gave us a well detailed explanation and made our stay very knowledgeable and unforgettable.
Morning views were lovely.

Cons:

Unclean linen with stains. There was a cockroach in the bathroom and inside a drawer. Lights were blinking in the bathroom and as soon as the tap was open, an army of ants came out. The other bathroom had a missing piece from the ceiling 🫩 Bathroom wasn’t well maintained or clean
Receptionist doesn’t pick up the phone promptly.
WiFi connection was average but there was no connection in the morning hours.

2025-08-06 via Nuitee
E
Eduard couple nl
7
Pros:

Interessante locatie, bezichtiging theefabriek mogelijk, geweldige omgeving.

Cons:

Kamer was ontzettend muf en veel was defect. Vanuit de badkamer kwam onderlangs de muur veel water slaapkamer in. Ondanks locatie te duur.

2025-07-30 via Nuitee
R
Ravi group lk
10
Exceptional
2025-05-26 via Nuitee
R
Ravi group lk
10
Love the experience for a very very reasonable price.
Pros:

The place is so good for people who does the pekoe trail stage 3. The hotel road is part of pekoe trail so it’s easy. The food was really tasty and staff is super friendly. I think the best experience you get is the tea factory visit, estate visit where you have to dress up like a tea plucker and they teach you what leaf to pick. Then the chocolate tasting. Had a chat with the chef. Very friendly and let us taste few chcoloate flavors. The flavors u never had before. There is ginger cardamom. And lot of different flavors. I love the whole experience as a local. I am sure a foreigner would love these more. And let’s not forget the recreational place. Pool, carrom, table tennis. We had so much fun. Forgot we did a long hike. Oh forgot about the stunning views you get. It’s very picturesque.

Cons:

The hotel needs to be a little more functional. Eg ground floor. Looks deserted. Also we got a family room and provided only two towels and two glasses. Some of the toilet doors are not lockable. Even you told the staff they didn’t make an action. They should make the windows bigger so we can enjoy the views more from the room.

2025-05-26 via Nuitee
S
S.t.romesh family with young children lk
8
Must visit for tea factory visit and great stay in mountain
Pros:

The rooms and stay were good, staff went over and above to greet and supported us, best part Is their tea factory tour and explanation,

2025-05-19 via Nuitee
A
Angelique solo traveller nl
7
Good
Pros:

The room was lovely. Great bed. Nice and quiet.

Cons:

Communication amongst staff could be improved. Twice I was told to come up at a certain time for dinner/breakfast and both times I was then told the kitchen was closed. Communication with me went a bit chaotic, although everyone was really friendly and ready to help out.

Quality of the breakfast could be improved.

2025-05-16 via Nuitee
U
Udeshi solo traveller au
7
Friendly staff and a beautiful location. Spacious room and easy access. But the WiFi was too slow.
Pros:

Friendly staff and the location is beautiful.

Cons:

WiFi was too slow

2025-04-27 via Nuitee
H
Haleem group lk
1
I am not recommending this hotel to anyone.
Pros:

Nothing.

Cons:

Hotel strongly requested to pay the full amount of money before we enter the room. Once we paid there are no any staff to look after us. Drinking water not provided daily. Linen not changed daily. No space to hang the used cloths. This hotel screwed up our entire holiday.

2025-04-22 via Nuitee
G
Gokul family with young children au
7
Nice location and were looked after well by Mohammed and team
Pros:

Nice property and location. Staff were excellent. Tea estate and factory tour were great.

Cons:

Need day to day maintenance regularly

2025-03-21 via Nuitee
L
Lucy young couple cz
10
Exceptional
2025-02-27 via Nuitee
M
Mikhailo young couple pl
10
Exceptional
2025-02-07 via Nuitee
A
Adam young couple gb
7
Good
2025-01-12 via Nuitee
A
Athula young couple gb
7
Excellent location for pekoe trail
Pros:

Location since it's is right at the end of pekoe trail stage 3.
Excellent staff.
Comfortable bed and clean toilet.
Very enjoyable short complementary tour of the tea factory
Locally cooked excellent sri lankan breakfast.
Value for money

Cons:

The hotel is not well maintained. It needs massive refurbishment. ( room sade could not be opened, one of the bedside lams was broken, and there was no remote for the TV). Though the bathroom is clean, the standard needs to be much better.
If the hotelmis is not maintained well, then the future ratings will be much lower.

2025-01-10 via Nuitee
V
Vijayantha family with young children lk
6
Pleasant
Pros:

The Tea Factory Staff Member Ms. Lakshmi Given superb service introduction

2025-01-06 via Nuitee
M
Manish young couple in
1
Poor hygiene, Cleanliness, bad rooms and bathroom
Pros:

It’s near by the temple we want to visit.

Cons:

No cleanliness : Bathroom was dirty and even after telling them they said only this room is available and they can’t clean and I had to clean for my family .

Insects and Smell : Its continuously coming out of the room and blankets were used and dirty.

Full hotel smells with Non-veg food.

Not recommended at all for family.

2024-12-30 via Nuitee
S
Sander young couple nl
9
A lot better then expected
Pros:

Very surprised in a good way. It's unbelievable that there are not more people staying there. The hotel is right on the Pekoe trail, which is nice after a full day hiking. The price is very good compared to several other accommodations in the area and the rooms are spacious and clean. The staff is helpful and welcoming and the free your around the tea factory was very educational.

Cons:

Unfortunately the dinner-and-breakfast-choices were quite marginale, but that was maybe because of low season.

2024-11-16 via Nuitee
C
Charitha family with young children lk
9
Superb
Pros:

Clean place.. friendly staff.. they arrange special tour of the Tea Factory & Tea Estate by superb guid..(Ms Kumari❤️)

Cons:

No Restaurant..

2024-10-29 via Nuitee
R
Raghuram young couple lk
10
Exceptional
Pros:

Spacious rooms with high pressure hot water supply , foot massager, . Great tasty breakfast
Free Factory visit, Tea tasting many more, must visit & stay again.

2024-10-20 via Nuitee
R
Raghuram family with young children lk
10
Exceptional
Pros:

Excellent service

2024-10-19 via Nuitee
R
Ramanan family with young children in
8
Very good
2024-08-21 via Nuitee