Great Polonia Kraków City Center

Hotels
8.1 (4158 reviews)
Helclów 19 , Kraków , pl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Lift / Elevator
Cycling
Airport shuttle
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good location near train station and city center
Cons:
Some issues with service timing
Minor cleanliness concerns

Categories

Cleanliness
7.96
Reviews mention the property was clean and tidy, but also highlight dust in some areas.
Service
8.23
Standard quality for this hotel tier, with some positive mentions of helpful staff.
Location
8.17
Various reviews mention the location as good, although some concern about darkness in the area.
Room Quality
8.02
Rooms were described as comfortable and tidy, with specific mention of cleanliness.
Amenities
8.05
Basic amenities are available but could be improved; some amenities were not mentioned.
Value for Money
8.41
Overall value for money was perceived positively, despite a few mentions of cleanliness.
Food and Beverage
7.96
Not much feedback on food and beverage; presumed to be standard due to lack of mention.
Overall Experience
8.03
Overall experience was positive with notes on cleanliness, comfort, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:33

Property Description

Convenient Location and Comfortable Stay
Great Polonia Kraków City Center, located in the heart of Kraków, offers a cozy stay just steps away from popular attractions like Cloth Hall and St. Mary's Basilica.
Modern Amenities for a Relaxing Stay
Each room is equipped with a flat-screen TV, kitchenette, and free WiFi, ensuring a comfortable and convenient stay. Guests can also enjoy a complimentary daily breakfast.
Efficient Services and Assistance
With non-stop reception assistance and the option for airport transfers, guests can relax knowing that their needs are taken care of promptly.
Ready to experience a delightful stay in Kraków? Book your room at Great Polonia Kraków City Center now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 79 per day.

Location

Guest Reviews

8.1
Based on 4158 reviews
Cleanliness: 7.96
Service: 8.23
Location: 8.17
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.03
E
Evžen • family_with_children • cz
7
Pros:

Výborná lokalita

Cons:

Chybějící TV, sprchový kout ...by si zasloužil "více péče"

2026-07-25 • via Nuitee
A
Alessandro • solo_traveller • it
4
Posizione eccellente, ma pulizia inaccettabile e servizio inesistente
Pros:

L'unico punto a favore della struttura è la posizione, abbastanza comoda per raggiungere il centro

Cons:

All'arrivo prima dell'orario di check-in non c'era nessuno dello staff, rendendo impossibile anche solo lasciare i bagagli in custodia per fare un giro in città. Ma la nota più dolente è stata la pulizia: la camera era evidentemente non igienizzata, con sporco diffuso e un dettaglio francamente disgustoso, ovvero l'adesivo igienico di un costume da bagno usato appiccicato sul mobile della cucina. Un livello di trascuratezza inaccettabile. Non ci tornerei.

2026-07-25 • via Nuitee
A
Anja • solo_traveller • dk
7
Pros:

Jest w centrum ,jest czysto, wszędzie blisko.

Cons:

Troche ciasno na trzy osoby w jednym małym pokoiku

2026-07-25 • via Nuitee
W
Wasilewski • solo_traveller • it
8
Good hotel
Pros:

Everything ok

2026-07-25 • via Nuitee
A
Andries • couple • za
8
Once I sorted the automatic gate and key system it was very pleasurable and private.
Pros:

Central and private

Cons:

No staff

2026-07-25 • via Nuitee
S
Sylwia • solo_traveller • pl
9
2026-07-25 • via Nuitee
S
Sándor • solo_traveller • hu
4
Pros:

A ki láttás jó volt meg a üzletek is jó közel voltak

Cons:

Semmi

2026-07-25 • via Nuitee
F
Francesco • solo_traveller • it
8
Pros:

Ambiente confortevole

Cons:

Il lavandino era troppo piccolo

2026-07-24 • via Nuitee
A
Aneta • solo_traveller • pl
2
Pros:

Blisko żabka

Cons:

Brak telewizora. Brak jakiegokolwiek stolika i szafki. Wszystko trzymane w walizce. Łazienka jak w PRL. Jedzenie tylko na parapecie siedząc na łóżku. Pokoj bardzo klaustrofobiczny. Ściany tak cienkie, ze w nocy bylo słychać nawet ciche rozmowy za ścianą. Cena w ogole nie jest adekwatna do warunków.

2026-07-24 • via Nuitee
K
Konstantinos • couple • gr
8
2026-07-24 • via Nuitee
D
Denys • family_with_children • se
10
2026-07-24 • via Nuitee
J
joel • couple • nl
7
2026-07-24 • via Nuitee
U
Urszula • couple • no
7
Pros:

Bliskość do centrum

Cons:

Brak telewizora.

2026-07-24 • via Nuitee
K
Kalina • couple • mt
8
2026-07-24 • via Nuitee
B
Ben • solo_traveller • gb
4
2026-07-23 • via Nuitee
P
Paulina • family_with_children • gb
9
2026-07-23 • via Nuitee
J
Joanne • family_with_children • gb
9
2026-07-23 • via Nuitee
M
Michael • couple • gb
8
2026-07-23 • via Nuitee
P
Pernilla • solo_traveller • se
3
Pros:

Läget var bra, nära centrum, hade ett litet kök, bra wifi

Cons:

Dåliga sängar, dålig service med bristande konversation. Rinnande toalett

2026-07-23 • via Nuitee
P
PROF YPS • solo_traveller • in
9
2026-07-22 • via Nuitee