Great Polonia Kraków City Center

Hotels
8.1 (3533 reviews)
Helclów 19 , Kraków , pl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good location near train station and city center
Cons:
Some issues with service timing
Minor cleanliness concerns

Categories

Cleanliness
7.96
Reviews mention the property was clean and tidy, but also highlight dust in some areas.
Service
8.23
Standard quality for this hotel tier, with some positive mentions of helpful staff.
Location
8.17
Various reviews mention the location as good, although some concern about darkness in the area.
Room Quality
8.02
Rooms were described as comfortable and tidy, with specific mention of cleanliness.
Amenities
8.05
Basic amenities are available but could be improved; some amenities were not mentioned.
Value for Money
8.41
Overall value for money was perceived positively, despite a few mentions of cleanliness.
Food and Beverage
7.96
Not much feedback on food and beverage; presumed to be standard due to lack of mention.
Overall Experience
8.03
Overall experience was positive with notes on cleanliness, comfort, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:33

Property Description

Convenient Location and Comfortable Stay
Great Polonia Kraków City Center, located in the heart of Kraków, offers a cozy stay just steps away from popular attractions like Cloth Hall and St. Mary's Basilica.
Modern Amenities for a Relaxing Stay
Each room is equipped with a flat-screen TV, kitchenette, and free WiFi, ensuring a comfortable and convenient stay. Guests can also enjoy a complimentary daily breakfast.
Efficient Services and Assistance
With non-stop reception assistance and the option for airport transfers, guests can relax knowing that their needs are taken care of promptly.
Ready to experience a delightful stay in Kraków? Book your room at Great Polonia Kraków City Center now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 79 per day.

Location

Guest Reviews

8.1
Based on 3533 reviews
Cleanliness: 7.96
Service: 8.23
Location: 8.17
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.03
A
aleksandra • couple • pl
8
Pros:

Lokalizacja

Cons:

Na dłuższy czas fajnie jakby było chociaż radio

2026-04-11 • via Nuitee
E
Elżbieta • couple • pl
8
Pros:

Lokalizacja na duży + Przesympatyczna Pani sprzątająca. Winda bardzo ułatwia dostanie się na wyższe piętra.

Cons:

Jedynie do czego można się przyczepić,to w łazience brak kosmetyków (w ofercie miały być dostępne), pojemniki na na kosmetyki zakamienione i pojawiający się grzyb na nich.

2026-04-11 • via Nuitee
A
Alexandra • couple • gr
10
Excellent experience
Pros:

Everything was excellent. The owner helped us with everything we needed, the place was clean and beautiful, just what we needed for 2 friends and the location was very convenient.

Cons:

The bathroom needs better ventilation system.

2026-04-11 • via Nuitee
M
Michał • couple • pl
7
2026-04-11 • via Nuitee
B
Barbara • solo_traveller • pl
10
Pros:

Bardzo dobra lokalizacja . Pokój mały , ale z wygodnym łóżkiem. Pokój czysty. Miejsce ciche , bezpieczne.

Cons:

Malutka łazienka i miniaturowa umywalka co wiązało się z tym , że cała podłoga w łazience była pochlapana woda. Przy dzieciach to byłby kłopot, ale dla nas było ok!

2026-04-11 • via Nuitee
D
diana • solo_traveller • ro
7
Pros:

Pretty close to the center, clean

Cons:

the sink in the bathroom is really small. Also, there was a weird smell coming out of the bathroom

2026-04-10 • via Nuitee
S
Santina Denise • couple • it
7
2026-04-09 • via Nuitee
• solo_traveller • pl
8
2026-04-09 • via Nuitee
B
Brahim • solo_traveller • gb
8
Pros:

Comfortable and easy to access

Cons:

Because there is smell in the toilet room 108 I have smelled it when I entered first night till I checked out

2026-04-09 • via Nuitee
A
Anastasia • couple • ua
10
Pros:

Comfortable location, clean, and a cozy room with all things that you might need)

2026-04-09 • via Nuitee
A
Angellka • family_with_children • pl
10
2026-04-09 • via Nuitee
A
Anna • family_with_children • pl
10
Zdecydowanie polecam
Pros:

Obiekt przewyższył moje oczekiwania

2026-04-09 • via Nuitee
P
Paulius • couple • lt
7
2026-04-08 • via Nuitee
O
Oksana • family_with_children • ua
9
Отличное место для одной ночевки
Pros:

Чисто, удобное расположение, удобные кровати, удобное получение ключей, тепло.

Cons:

Раковина очень маленькая (примерно 30×20 см): руки помыть нормально, но при умывании вода легко проливается на пол. В душе шторка также плохо справляется — вода всё равно попадает на пол. В итоге в ванной постоянно мокрый пол.

2026-04-08 • via Nuitee
J
Jaanika • solo_traveller • ee
8
Pros:

Asukoht

Cons:

Hubasus puudus

2026-04-08 • via Nuitee
D
Daniela • couple • cz
8
Klidná lokalita blízko centra, v noci ticho.
2026-04-08 • via Nuitee
P
Paulina • family_with_children • pl
10
2026-04-08 • via Nuitee
P
PAWEL • solo_traveller • pl
10
Worth a visit
Pros:

The room was cozy and comfortable. The location was great. It was clean and had everything one could expect from a hotel room.

2026-04-08 • via Nuitee
M
Miguel • couple • es
6
2026-04-08 • via Nuitee
R
Romano • couple • it
8
2026-04-06 • via Nuitee