Mestil Hotel & Residences

Hotels
8.9 (449 reviews)
20 Barracks Drive, Nysambya , Kampala , ug

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Delicious breakfast
Clean rooms
Good location
Cons:
Occasional noise from maintenance
Limited recreational activities

Categories

Cleanliness
8.74
Customers noted the room was very clean, which reflects high standards.
Service
9.21
Staff were described as friendly and helpful, enhancing the overall experience.
Location
8.25
Some reviews mentioned the location being slightly remote and a bit tough to access.
Room Quality
8.7
Rooms were generally praised for comfort and cleanliness.
Amenities
8.73
The gym is a highlight, but some noted lack of recreational activities.
Value for Money
9.19
Many reviews emphasize that everything is perfect for the price.
Food and Beverage
9.24
Breakfast and the overall dining experience received multiple positive mentions.
Overall Experience
9.11
Overall reviews indicate a consistently positive and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:55

Property Description

Luxurious Accommodations
Experience comfort and style at Mestil Hotel & Residences, where every room is equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer balconies with stunning city views, ensuring a truly relaxing stay.

Relaxation and Wellness
Unwind and rejuvenate at our hotel's outdoor swimming pool, sauna, and hammam. Indulge in a pampering session or stay active at the fitness centre. Whether you prefer to relax or stay active, we have the facilities to cater to your needs.

Convenient Location
Situated just 1.8 km from Clock Tower Gardens - Kampala, with easy access to Kampala Railway Station and Independence Monument, Mestil Hotel & Residences offers a prime location for both leisure and business travelers. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: EBB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$30 per person per night when using an available extra bed.
    People 12 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 449 reviews
Cleanliness: 8.74
Service: 9.21
Location: 8.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.11
E
Edward Ankunda • couple • ug
10
Cons:

Very friendly, supportive and professional staff

2026-03-29 • via Nuitee
W
Winfred • family_with_children • gb
10
Pros:

My stay at Mistel Hotel in Uganda? Let’s just say… 10/10, no notes — and I’m not easy to impress 😄
First of all, Chris, Anne, Angela, Innocent, Charles and Immaculate… are you sure you’re hotel staff and not part-time mind readers? Because the level of care, attention, and all-round excellence was suspiciously good! The professionalism? Top tier. The warmth? Even better. I came as a guest and left feeling like long-lost family (the kind you actually like visiting 😂).
The welcome I received was so genuine, I almost forgot I had paid to be there — it felt like I’d been personally invited!
Now let’s talk about my room… WOW. Not only was it beautiful and super comfortable, but it quickly became the hotspot. I was hosting family and friends like I owned the place — laughter, good vibes, mini gatherings… honestly, at one point I considered charging entry fees 😅 We had an absolute blast!
Thank you all for making my stay unforgettable. You didn’t just meet expectations, you completely overdelivered. I will 100% be recommending Mistel Hotel to everyone back in London — whether they asked me or not!
Can’t wait to come back… please keep my room ready 😌

Cons:

Nothing.

2026-03-22 • via Nuitee
J
Joseph • couple • ug
10
2026-03-17 • via Nuitee
R
Ryan • couple • ie
10
2026-03-14 • via Nuitee
P
Philipp • family_with_children • de
9
2026-03-14 • via Nuitee
R
Reitumetse • family_with_children • za
9
2026-03-12 • via Nuitee
J
Jackson • solo_traveller • ug
9
Beautiful
Pros:

Environment

Cons:

Not much

2026-03-08 • via Nuitee
P
Petra • extended_group • gb
8
2026-03-04 • via Nuitee
C
Charity • family_with_children • nl
10
2026-03-04 • via Nuitee
A
ANNE • couple • ug
9
Amazing
Pros:

Comfort

Cons:

Non

2026-02-28 • via Nuitee
P
Patrick • family_with_children • us
10
Pros:

Comfort, great breakfast, excellent customer service

2026-02-23 • via Nuitee
H
Hadijah • family_with_children • nl
10
6 days stay
Pros:

Cleaness, customer care, security, the food

Cons:

Nothing, everything was amazing

2026-02-22 • via Nuitee
A
Alice • couple • gb
10
What a truly wonderful stay at this cosy little gem. From the warm welcome to the comfortable room and thoughtful touche
Pros:

Everything

Cons:

Nothing

2026-02-22 • via Nuitee
A
Andrea • extended_group • it
10
2026-02-14 • via Nuitee
A
Abdulqader • extended_group • ae
8
3ed time …beautiful hotel
Pros:

The best hotel in all Uganda ….i love it

Cons:

None

2026-02-12 • via Nuitee
N
Ndondo • solo_traveller • cd
9
2026-02-12 • via Nuitee
I
Ireen • family_with_children • se
10
Perfekt
Pros:

Allt från All personal på stället till maten frukosten, rummet. Jätte fint hotell,

2026-02-12 • via Nuitee
M
Marco • solo_traveller • gb
8
2026-02-11 • via Nuitee
T
Tzvi Israel • family_with_children • il
10
Pros:

מלון מצוין ברמה גבוהה, היינו בסוויטה והיה מרווח ונוח מאד, ארוחת הבוקר מצויינת, חדר כושר, בריכה וספא מצויינים. הצוות נחמד מאד. יש מעט מרחק בין חלקי המלון, אבל למי שזקוק יש שירותי הסעות.

2026-02-10 • via Nuitee
M
muniu • family_with_children • ke
10
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee