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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Allergy-free room
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Kid meals
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Public Bath
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Rado Hotel - Santa María. Our air-conditioned rooms, equipped with free WiFi and private bathrooms, ensure a relaxing stay. Some rooms even feature a charming patio for a touch of tranquility.
Exceptional Services
Enjoy top-notch services at our 3-star hotel. From room service to a 24-hour front desk, we are dedicated to making your stay memorable. Let us assist you with organizing tours to explore the vibrant city of Trujillo.
Convenient Location
Located near key attractions like the Archeology Museum and Trujillo City Cathedral, Rado Hotel - Santa María offers easy access to the best of the city. With a paid airport shuttle service, your journey to and from Cap. FAP Carlos Martínez de Pinillos International Airport is hassle-free.
Book your stay at Rado Hotel - Santa María for a delightful experience in Trujillo!
- At the time of check-in, all guests must present a valid and current identification document.
- All payments at the accommodation are made only in the national currency: Peruvian soles (PEN). If the reservation is displayed in another currency, the final amount to be paid will be calculated in soles according to the current commercial exchange rate of the accommodation.
- Minors must be accompanied by one of their parents or legal guardians at the time of check-in. If traveling without them, it will be mandatory to present a notarized authorization letter signed by both parents.
- All modifications, changes, or cancellations of reservations may be managed without penalty until 6:00 p.m. on the day of arrival. After that time, advance payment will be required to guarantee the accommodation; otherwise, the continuation of the reservation will be subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
El desayuno muy bueno y rico. La recepción con agua refrescante de mucha ayuda
Subir por escaleras al comedor.
El personal, siempre dispuesto a ayudarte y orientarte; la limpieza del hotel; el excelente desayuno buffet...
Todo estuvo muy bien.
Tout
RAS
Limpieza
Todo bien
Si me encantó
Me dieron checknin más temprano
La habitación del 1er piso, hacían mucho ruido
Su personal
El horario del desayuno
Horrible experiencia, no tienen calidad de atención al cliente e inclusive tuvieron que anular mi reserva sin autorización debido a que no me informaron con anticipación la disponibilidad de sus habitaciones
El personal no sabe tratar al cliente, tuve que pagar adicional para que me trasladen a las Quintanas. Incumplen demasiado con la normativa de protección al consumidor, protección de datos personales e inclusive no me entregaron mi comprobante de pago!
Instalaciones
Había un olor raro en el baño
La limpieza y atención
Todo muy bien. El desayuno excelente, buena habitacion.
Problemas con los canales de TV, a veces se iban los canales o se destabilizaba la imagen.
El desayuno
El control del aire acondicionado fallaba
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