Rado Hotel - Santa María

Hotels
9.4 (147 reviews)
Calle Victor Fajardo 411 Urb. Santa Maria , Trujillo , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great breakfast options
Cons:
Noise from outside
Room size and humidity issues

Categories

Cleanliness
9.56
Multiple reviews mentioned cleanliness positively, indicating that it was a priority for the hotel.
Service
9.83
Generally positive comments on service quality; however, some reviews indicated there were areas for improvement.
Location
9.07
Location received mixed reviews; while some appreciated it, others found it lacking.
Room Quality
8.52
Several comments about room size and issues with humidity negatively impacted the rating.
Amenities
9.05
Amenities were generally satisfactory, though some guests expressed desires for improvement.
Value for Money
9.51
Overall satisfaction with value for money was mentioned positively by guests.
Food and Beverage
9.76
Breakfast and food service received high marks with numerous praises.
Overall Experience
9.93
A majority of guests left with overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:30

Property Description

Luxurious Accommodation
Experience comfort and convenience at Rado Hotel - Santa María. Our air-conditioned rooms, equipped with free WiFi and private bathrooms, ensure a relaxing stay. Some rooms even feature a charming patio for a touch of tranquility.

Exceptional Services
Enjoy top-notch services at our 3-star hotel. From room service to a 24-hour front desk, we are dedicated to making your stay memorable. Let us assist you with organizing tours to explore the vibrant city of Trujillo.

Convenient Location
Located near key attractions like the Archeology Museum and Trujillo City Cathedral, Rado Hotel - Santa María offers easy access to the best of the city. With a paid airport shuttle service, your journey to and from Cap. FAP Carlos Martínez de Pinillos International Airport is hassle-free.

Book your stay at Rado Hotel - Santa María for a delightful experience in Trujillo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 147 reviews
Cleanliness: 9.56
Service: 9.83
Location: 9.07
Room Quality: 8.52
Amenities: 9.05
Value for Money: 9.51
Food and Beverage: 9.76
Overall Experience: 9.93
F
Federico • solo_traveller • es
10
Pros:

El personal, siempre dispuesto a ayudarte y orientarte; la limpieza del hotel; el excelente desayuno buffet...

Cons:

Todo estuvo muy bien.

2026-05-21 • via Nuitee
S
Suzanne • couple • fr
10
Pros:

Tout

Cons:

RAS

2026-05-18 • via Nuitee
J
Jorge Claudio • solo_traveller • pe
10
Cómodo
Pros:

Limpieza

Cons:

Todo bien

2026-05-18 • via Nuitee
J
JENNIFER ROSA ANGELICA • solo_traveller • pe
10
Pros:

Si me encantó

2026-05-17 • via Nuitee
A
Armando • solo_traveller • pe
8
Muy bien
Pros:

Me dieron checknin más temprano

Cons:

La habitación del 1er piso, hacían mucho ruido

2026-05-06 • via Nuitee
K
katheleen malena • solo_traveller • pe
9
Pros:

Su personal

Cons:

El horario del desayuno

2026-05-02 • via Nuitee
F
Fernando • solo_traveller • pe
8
2026-04-30 • via Nuitee
C
Celeste • solo_traveller • pe
1
Ya no regresaré a este hotel
Pros:

Horrible experiencia, no tienen calidad de atención al cliente e inclusive tuvieron que anular mi reserva sin autorización debido a que no me informaron con anticipación la disponibilidad de sus habitaciones

Cons:

El personal no sabe tratar al cliente, tuve que pagar adicional para que me trasladen a las Quintanas. Incumplen demasiado con la normativa de protección al consumidor, protección de datos personales e inclusive no me entregaron mi comprobante de pago!

2026-04-24 • via Nuitee
K
Kassandra • couple • pe
10
Agradable
Pros:

Instalaciones

Cons:

Había un olor raro en el baño

2026-04-14 • via Nuitee
F
Fiorella • couple • pe
10
2026-04-11 • via Nuitee
F
Fiorella • couple • pe
10
2026-04-11 • via Nuitee
F
Fiorella • couple • pe
10
2026-04-11 • via Nuitee
D
Daniela • couple • pe
10
2026-04-09 • via Nuitee
K
Karen • couple • br
9
2026-04-07 • via Nuitee
J
Joan Frank • family_with_children • pe
10
Pros:

La limpieza y atención

2026-04-07 • via Nuitee
G
Gutierrez Arenas • family_with_children • pe
10
Buena
Pros:

Todo muy bien. El desayuno excelente, buena habitacion.

Cons:

Problemas con los canales de TV, a veces se iban los canales o se destabilizaba la imagen.

2026-03-23 • via Nuitee
P
Pol • solo_traveller • pe
9
2026-03-22 • via Nuitee
A
Alonso • family_with_children • pe
9
Pros:

El desayuno

Cons:

El control del aire acondicionado fallaba

2026-03-22 • via Nuitee
V
Victor Lukuy • couple • pe
9
preciso, lo que esperaba
Pros:

todo bien, pero me sorprendio a nuestra salida en la madrugada, nos entregaron una bolsa con un snack para el viaje. Muchas gracias

Cons:

todo bien

2026-03-22 • via Nuitee
A
Alexis • solo_traveller • pe
4
Hotel Rado, no volvería.
Pros:

Las instalaciones están bien mantenidas y se encuentra en un entorno seguro y tranquilo.

Cons:

- Solicité pago en dólares y cuando llegué solo podía pagar en soles y a un tipo de cambio 10% superior al mercado, no dándome oportunidad de pagar en dólares según lo solicité en la página de Booking.
- El desayuno se indica que es a partir de las 6:30 am sin embargo recién tenían los platos listos cerca de las 7:00 am, solo pude verlos.
- Fueron muy insistentes (mediante mensajes y correos) para cobrarme, cuando desde el comienzo indiqué que lo haría con tarjeta de crédito y de manera presencial, según las condiciones de la página, incluso me amenazaron sutilmente indicándome que había alta demanda y que me "sugerían" pagar por anticipado y de manera inmediata.
- No hay elevador.

2026-03-18 • via Nuitee