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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Lockers
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Kid-friendly buffet
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Outdoor furniture
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Conveniently Located City Centre Hotel
Located on Küçükesat Avenue, The Wings Hotels Neva Palas offers easy access to Kizilay and shopping districts.
Luxurious Rooms and Stunning Views
Indulge in rooms with flat-screen TVs, minibars, and private bathrooms. Some rooms even offer views of Esat Avenue.
Gourmet Dining Experience
Enjoy a delicious buffet breakfast with panoramic city views and savor local cuisine prepared with fresh ingredients at the certified restaurant.
Book The Wings Hotels Neva Palas now for a memorable stay in Ankara!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children 7 years old stay for € 10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I liked everything, including breakfast location and cleaning
The staff were very friendly, the room was clean, and it was a really nice hotel. We had a great stay.
The only downside is the club opposite, which can be quite noisy.
I have stayed at this hotel more than 20 times over 8 years and for the first time someone personally contacted me via WhatsApp before I even arrived at the hotel and discussed my opinion and things that could be improved! I hope someone from the management will read this and try to improve some of the things. Also, when we were leaving the hotel, Esra approached us and through conversation asked us about our opinion and how things could be improved. No one has done this, not even the most prestigious hotels in the world. Guest Relations Manager Esra I would like to thank you for your time and the way you approached and tried to find out the opinion of the guests about this hotel. This is a hotel that was my first choice for coming to Istanbul until a few years ago but over time it has lost its quality. I hope that people like you can step up and take the necessary actions to restore this hotel to the quality it was a few years ago.
Every praise for the reception staff and also for the guys who park the cars.
The hotel has spacious rooms, good beds and pillows, and the hygiene is up to standard, and it is also in a good location for moving around Istanbul by car.
The rooms are clean, as are the bedding, but unfortunately in many of the rooms there is a bad smell in the bathrooms coming from the drain.
The breakfast food is in the worst condition in the last 8 years. It is not tasty, the variety has decreased and the quality is at the lowest level. The kitchen staff is not as good as before. A hotel with such a reputation urgently needs to improve the food! A few years ago we were given the option of half board when we booked and the food was really good like in an a la carte restaurant. Now there is no quality at all and the hygiene and service in the restaurant needs to be improved.
I know I spent a lot of time on my review and gave a score of 9 only because of the approach of the guest relations manager, but I hope things will change and that we will not need another hotel.
El desayuno muy rico y muy buena ubicación
Комфортно
Нелюбезни, няма шумоизолация
Wir hatten das Gefühl, dass nachts aus der Klimaanlage Zigarettenrauch kam. Am Anfang war ich etwas schockiert. Da gegenüber gleich zwei Nachtklubs waren, von denen hat man aber nichts mitbekommen und tagsüber sind die gar nicht aufgefallen. Ich hatte extra mitgeteilt, dass wir kurzfristig nur zu zweit statt zu dritt anreisen, das dritte Bett war allerdings auch gemacht d.h. das Sofa war ausgezogen. So hätten wir auch auf dem Sofa sitzen können.
Nice location
Internet is very slow
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