The Cumberland Hotel by NEU Collective

Hotels
•
Independent
9.2 (117 reviews)
Triq San Gwann, Valletta , Valletta , MT
356-21315030

listing image 1
Show all photos

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Rooftop terrace
Free cooked-to-order breakfast

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Noisy room
Cold shower
Flimsy door lock

Categories

Cleanliness
8.38
The room cleanliness was well-rated overall, but issues with a loose tap were noted.
Service
9.85
All staff were extremely welcoming and friendly, providing prompt resolution to issues.
Location
9.89
Centrally located in Valletta, close to restaurants, attractions, and transport.
Room Quality
8.84
The suite was well-maintained, but external noise issues were reported.
Amenities
8.87
Amenities were satisfactory, but the addition of sun parasols was recommended.
Value for Money
9.33
Good value considering the location and overall hotel standards.
Food and Beverage
8.88
Varied and delicious breakfast options were available.
Overall Experience
9.55
An all-round most enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:20

Property Description

Discover exceptional comfort and style at The Cumberland Hotel by NEU Collective, your perfect retreat in the heart of Valletta.

Stunning Views
Take in breathtaking panoramas from our rooftop terrace, where relaxation meets spectacular cityscapes, making it an ideal spot for a sunset cocktail.

Gourmet Dining
Savor delightful culinary creations at Grana, our in-house restaurant, where you can enjoy a complimentary cooked-to-order breakfast every morning, ensuring you start your day right.

Luxurious Rooms
Unwind in our 23 uniquely designed guestrooms, each equipped with modern amenities like minibars, flat-screen televisions, and designer toiletries, providing the ultimate in comfort and convenience.

Embrace the elegance and charm of Valletta by booking your stay at The Cumberland Hotel today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLA

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 117 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
L
Lazar • solo_traveller • rs
10
2026-06-20 • via Nuitee
A
Amy • solo_traveller • gb
4
Bad room, no light and noisy
Pros:

Great location

Cons:

Room was in the ground floor and was super noisy with cleaners in the morning (woke me up every day of my stay) and meant there was no natural light. Quality of room was well below the price as a result. Staff at breakfast made a number of errors and were rude

2026-06-18 • via Nuitee
N
Nicholas • couple • gb
9
Amazing
Pros:

The Cumberland exceeded our expectations. It is in a great location, our room was spacious and tidy, and the staff were very friendly, helping us with logistics and offering great recommendations for activities throughout our stay. It was great value for money and I would highly recommend it to anyone else looking to visit Valletta!

Cons:

The pool was under construction during our stay so we weren't able to make use of the top floor facilities.

2026-06-17 • via Nuitee
J
Justyna • couple • pl
10
Perfect place for the weekend in Valletta🤎🇲🇹
Pros:

Lokalizacja, czystość, obsługa, wielkość pokoju, śniadania

Cons:

Brak

2026-06-16 • via Nuitee
L
lucrezia • extended_group • it
10
2026-06-15 • via Nuitee
C
Claudio • couple • br
10
Excelente estadia
Pros:

Excelente localização. Quarto e banheiro amplos e cama confortável. Garrafa de vinho de cortesia em nossa chegada (e refrigerante e salgadinhos); garrafa de 1l de água de cortesia todos os dias. Café da manhã à la carte de muito boa qualidade. Funcionários atenciosos. Destaque para a recepcionista Leticia, muito amável e prestativa.

2026-06-15 • via Nuitee
E
ENRIQUE • couple • mx
9
Sensacional
Pros:

Location y tamaño de la habitación

Cons:

El tamaño del baño

2026-06-14 • via Nuitee
S
shirley ann • couple • gb
10
Pros:

Central location. Very clean and well maintained. Friendly staff. Breakfast in the attached restaurant was very good.

2026-06-13 • via Nuitee
M
MARIA CRISTINA • couple • it
10
Super consigliato
Pros:

L’hotel è in una posizione centrale e comoda per raggiungere a piedi tutti i punti più importanti de La Valletta. La nostra stanza era molto grande, accessoriata di tutto il necessario, compresa macchina del caffè e bollitore. La stanza era silenziosa e super pulita, abbiamo dormito molto bene grazie anche alla qualità del materasso e dei cuscini. Il personale molto gentile e professionale.

Cons:

Ci è piaciuto tutto.

2026-06-13 • via Nuitee
J
Jacqueline • solo_traveller • nl
8
Overall for the purpose of my visit o.k.
Pros:

Breakfast very good, a la carte.

Cons:

The smell in the room, very heavy air freshener was probably used. Not nice. One light in the bathroom did not work, but was very quickly solved, compliments about this.

2026-06-12 • via Nuitee
B
Bledion • couple • xk
9
2026-06-12 • via Nuitee
A
Amaral • couple • be
6
Good area but awful room
Pros:

Localização. Simpatia do staff

Cons:

Quarto interior sem janelas. Pequeno almoço fraco

2026-06-11 • via Nuitee
L
LindsayS • solo_traveller • au
10
It is just the kind of small boutique hotel the I always seek - excellent
Pros:

The restaurant used for hotel breakfast was very good, not a buffet but a good selection of yummy dishes.
It was also good for dinner with cooking and service superior to some other local restaurants.

Cons:

Nothing really, I did have trouble with a very sore knee getting my suitcase up to the entry from the taxi stop (on a pedestrian street)
It was not far though and on leaving a very friendly staff member helped me to the taxi.

2026-06-10 • via Nuitee
B
Barbara • solo_traveller • mt
8
Great place to stay in Valletta
Pros:

Central location in Valletta. Comfortable clean room. Excellent bathroom. Complimentary bottle of wine. Really great.zGood varied breakfast.

Cons:

Nothing really.

2026-06-10 • via Nuitee
A
Antonia • family_with_children • gr
10
2026-06-08 • via Nuitee
B
Blanca • couple • es
10
Stay and very pleasant hotel
Pros:

We have been staying at this small, quiet, very central boutique hotel ( Cumberland by Neu Collective hotel )with good facilities, in a spacious and pleasant room. Perfect cleaning. Good breakfast.
We wanted to especially highlight the kindness of Leticia, the person who greeted us upon arrival, with careful detail, explained everything regarding the places to know, charming and affectionate every day. Without a doubt this boutique hotel has been a success, and our rating is outstanding

2026-06-07 • via Nuitee
F
frederic • solo_traveller • fr
9
2026-06-07 • via Nuitee
L
Lee • family_with_children • gb
10
Pros:

Hotel was perfect, staff very friendly, breakfast was good plenty of choices

2026-06-05 • via Nuitee
E
Elizabeth • couple • us
10
2026-06-04 • via Nuitee
A
Andreea • couple • ro
7
Good location, but the noise and breakfast options did not made it a 10
Pros:

The location is very good, big room, clean

Cons:

The breakfast, although it was included (paid during reservation) was not as expected, the food was not very tasty and options not so great. Also there was a lot of noise during the night… i know this is not the staff or the hotel issue, but there were kids running in the upstairs room at 12 at night + weird noises coming from the neighbours (building right next)

2026-06-04 • via Nuitee