The Cumberland Hotel by NEU Collective

Hotels
Independent
9.2 (117 reviews)
Triq San Gwann, Valletta , Valletta , MT

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Rooftop terrace
Free cooked-to-order breakfast

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Noisy room
Cold shower
Flimsy door lock

Categories

Cleanliness
8.38
The room cleanliness was well-rated overall, but issues with a loose tap were noted.
Service
9.85
All staff were extremely welcoming and friendly, providing prompt resolution to issues.
Location
9.89
Centrally located in Valletta, close to restaurants, attractions, and transport.
Room Quality
8.84
The suite was well-maintained, but external noise issues were reported.
Amenities
8.87
Amenities were satisfactory, but the addition of sun parasols was recommended.
Value for Money
9.33
Good value considering the location and overall hotel standards.
Food and Beverage
8.88
Varied and delicious breakfast options were available.
Overall Experience
9.55
An all-round most enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:20

Property Description

Discover exceptional comfort and style at The Cumberland Hotel by NEU Collective, your perfect retreat in the heart of Valletta.

Stunning Views
Take in breathtaking panoramas from our rooftop terrace, where relaxation meets spectacular cityscapes, making it an ideal spot for a sunset cocktail.

Gourmet Dining
Savor delightful culinary creations at Grana, our in-house restaurant, where you can enjoy a complimentary cooked-to-order breakfast every morning, ensuring you start your day right.

Luxurious Rooms
Unwind in our 23 uniquely designed guestrooms, each equipped with modern amenities like minibars, flat-screen televisions, and designer toiletries, providing the ultimate in comfort and convenience.

Embrace the elegance and charm of Valletta by booking your stay at The Cumberland Hotel today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLA

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 117 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
C
Camille
10
Pros:

Clean room, really well located. Staff was really friendly too. 10/10 would recommend!!

2025-10-12 via Nuitee
R
Ronald
8
Pros:

The staff was one of the friendliest/most welcoming I’ve encountered. They were all so helpful and kind. My Maltese balcony was a dream, and the location was right in the heart of the hustle and bustle, which was mostly good — and any negative of that had absolutely nothing to do with the property. I would definitely recommend.

2025-10-07 via Nuitee
U
Urska
10
Pros:

Very nice stuff, helpful

2025-10-04 via Nuitee
S
Shayla
8
Pros:

Friendly staff and great location. Room was a little run down and sparse.

2025-09-22 via Nuitee
E
Elise
10
Great stay
Pros:

Great hotel in an excellent location. WiFi was good. Room was spacious and very clean (had the loft with kitchenette).

2025-09-15 via Nuitee
D
Deborah
10
Pros:

Easy walk to main area of Valletta and the ferry to the other side. Bus station is about a 10 minute walk. The street is closed to cars, so an uber or taxi will have to drop/pick-up at the bottom of the hill.
Our room was large and the bed comfortable. Not a noisy area, so sleeping was easy.
Breakfast is at the restaurant next door and was a choice of menu items.
I would definitely stay again.

2025-09-07 via Nuitee
J
Jasmine Alexandra
4
Pros:

Unfortunately the room was extremely noisy, my shower was cold, and the lock on my room door was very flimsy

2025-08-10 via Nuitee
C
Caroline family
10
Pros:

The location of the Cumberland was really amazing. Right in the middle of the action of Valletta with close access to many restaurants, attractions like St.John’s Cathedral, Upper Barrakka Gardens, the famous St.Lucia street for alfresco dining, the waterfront & museums. SPAR the grocery store was just down the same street - which enabled us to get snacks, water, etc. We enjoyed staying in our suite with an upper loft portion. The main bus terminal is also a doable walk of about 10 minutes for bus access to Mdina. Both ferry terminals to Sliema & the 3 Cities were also within reasonable walking distance. We definitely would recommend a stay here if you are looking for a boutique style hotel centrally located.

2025-07-22 via Nuitee
C
CARLOS
8
Pros:

Very well location ! You can walk to every where in seconds, specially if this is your first time in Malta.

2025-07-18 via Nuitee
M
Marilyn
10
Well done Hotel Cumberland!
Pros:

We had an excellent stay at the Cumberland Hotel and found it offered high standards in all areas, including reception, room cleanliness and facilities, and a varied and delicious breakfast. We found all the staff to be extremely welcoming and friendly and were highly impressed by the speed in which a problem with a loose tap in our bathroom was dealt with. The hotel is located in a very central location in the beautiful city of Valletta and we really miss hearing the bells of St John's Cathedral close by. Our only suggestion for improvement would be the addition of sun parasols for seating on the roof terrace as the high temperatures prevented any possibility of relaxing there for more than a few minutes. An all round most enjoyable stay though.

2025-06-28 via Nuitee
A
Ann
8
Pros:

Easy check in

2025-06-04 via Nuitee
N
Nicola partner
8
Pros:

Perfect location, very friendly and helpful staff, clean, comfortable and linked to a very good restaurant for breakfast and other dining options

2025-05-24 via Nuitee
M
Miriam
4
No outdoor window, no natural light
Pros:

The room is clean and spacious but no natural light, window facing the corridor and people can clearly see you! Shat tis been mentioned at the time of booking it wouldn't be as bad but no mention at all.

2025-05-22 via Nuitee
B
Bethan partner
8
Pros:

Well located, great rooftop views

2025-05-13 via Nuitee
J
Jenice friends
8
Pros:

This property is on a walking street. It's super cute and super convenient to all that Valletta has to offer. That said, I booked a room with two beds. Because the hotel did not get the reservation correct, I was not able to check in for an additional hour--highly annoying.

2025-04-17 via Nuitee
E
Eric family
10
Pros:

Was a wonderful stay with great staff. Breakfast had a great selection and hours were convenient. Only negative was out room faces the street and the noise was loud until about midnight. Used an e-cab to get to the ferry, which was the only downside to the entire trip. He demanded exact change. Really, no CC and could not make change.

2025-04-02 via Nuitee
C
Cameron
8
Pros:

Lovely stay for my partners birthday. The rooftop jacuzzi was a nice touch. Breakfast options were good. Quite noisy overnight from within the hotel itself. Room was a street facing room, but most of the noise came from things being moved around in the stairwell.

2025-03-27 via Nuitee
I
Igor
10
Pros:

Very convenient location. Great staff and breakfast.

2025-03-02 via Nuitee
C
Carly partner
10
Pros:

The hotel is lovely, in a super central spot in Valletta, so easy to walk the entire city!

2025-02-19 via Nuitee
A
Albert partner
10
Pros:

Fantastic location. Friendly atmosphere. Great place overall.

2025-02-18 via Nuitee