Holiday Inn Express Amsterdam - City Hall by IHG

Hotels
•
Borealis Hotel Group
8.6 (3960 reviews)
Valkenburgerstraat 14 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Not centrally located
Small breakfast area

Categories

Cleanliness
8.34
Reviews mentioned issues with cleanliness and minor maintenance problems.
Service
9.01
Staff were consistently praised for being helpful and welcoming.
Location
8.85
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.5
Rooms described as spacious, though there were some complaints about maintenance.
Amenities
8.53
Overall, amenities like breakfast and service were well received, although some found the breakfast area small.
Value for Money
8.39
Price was noted as a concern but considered standard for Amsterdam.
Food and Beverage
8.54
Breakfast received positive remarks, despite some mentioning room for improvement in variety.
Overall Experience
8.61
Overall stay was very positive despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:42

Property Description

Convenient Location in Amsterdam City Centre
Located in the heart of Amsterdam, Holiday Inn Express Amsterdam - City Hall offers a prime spot for exploring the city. Just a stone's throw away from popular attractions such as Dutch National Opera & Ballet and Basilica of St. Nicholas, this hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of the city.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Amsterdam - City Hall is equipped with air conditioning, a flat-screen TV, and a private bathroom, ensuring guests have everything they need for a relaxing stay. Start your day right with a delicious continental or buffet breakfast served at the hotel.

Convenience at Your Fingertips
From a cozy bar to a business centre, this hotel caters to all your needs. The 24-hour front desk staff are always ready to assist with any inquiries, making sure your stay is seamless and enjoyable. Book your stay now and experience the best of Amsterdam at Holiday Inn Express Amsterdam - City Hall.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3960 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
D
Domenico • family_with_children • it
7
2026-05-09 • via Nuitee
P
Paolo • couple • it
7
2026-05-09 • via Nuitee
M
MARIA • couple • cy
10
Pros:

the room was fantastic and more spacious than expected, it was clean and had an amazing canal view without any noise. The breakfast was amazing and with good variety. Hotel was also a 17 minutes walk from the Centraal

2026-05-08 • via Nuitee
S
Sayit • couple • tr
7
2026-05-07 • via Nuitee
Ádám • extended_group • hu
10
2026-05-07 • via Nuitee
M
Mélanie • family_with_children • ca
9
Très bien
Pros:

Propreté, bon déjeuner, confort des lits.

Cons:

Chambre très petite.

2026-05-07 • via Nuitee
C
Celina • solo_traveller • de
7
Pros:

Die Lage ist super und auch die Mitarbeiter waren nett und konnten bei jeder Frage weiterhelfen.
Im ganzen war der Besuch dort aber gut.
Betten waren sauber und gemütlich.

Cons:

Das Zimmer war im Keller und man konnte keinerlei Fenster öffnen. Es hätte etwas mehr sauber sein können. (Nachttische hatten noch Ränder von Gläsern und im Bad war am Waschbecken noch Zahnpasta von vorigen Gästen. Dazu hat die Klimaanlage die ganze Nacht Geräusche gemacht, was extrem genervt hat.

2026-05-06 • via Nuitee
B
Burcu • couple • tr
7
2026-05-05 • via Nuitee
B
Benaddou • family_with_children • be
10
Excellent
Pros:

Tout

2026-05-05 • via Nuitee
T
Tolga • solo_traveller • tr
1
2026-05-04 • via Nuitee
A
Andy Samonig • couple • at
7
2026-05-03 • via Nuitee
M
Malcolm • solo_traveller • gb
6
Pros:

Location was good walking distance from everything we wanted

Cons:

The bed was really hard had back pain every day

2026-05-03 • via Nuitee
A
aida32 • solo_traveller • pa
5
Pros:

La atención del personal y las habitaciones comodas

Cons:

Que estaba en un sótano

2026-05-01 • via Nuitee
D
David • couple • ge
7
2026-04-29 • via Nuitee
K
Kate • family_with_children • gb
5
Basic hotel in a great central location
Pros:

Basic but fine, pillows were very hard but room was clean and functional.

Cons:

Location was great.

2026-04-28 • via Nuitee
G
Gezina • couple • za
7
2026-04-28 • via Nuitee
E
Ellie • family_with_children • gb
9
Great hotel, would definitely stay again!
Pros:

The room was very good, with comfortable beds and an unexpected canal view. The room came with a nice free breakfast, with hot and cold food offered. The staff were very friendly and helpful and we were able to store our luggage both before and after check in.

2026-04-28 • via Nuitee
M
MARIA CLARA • family_with_children • uy
8
2026-04-27 • via Nuitee
A
Arambarri Goitia • solo_traveller • es
10
2026-04-27 • via Nuitee
O
Olga • solo_traveller • pl
10
2026-04-26 • via Nuitee