Residence Inn by Marriott Salt Lake City-West Jordan

Hotels
Residence Inn
9.1 (188 reviews)
7558 South Plaza Center Drive , West Jordan , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Inconsistent room quality
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.56
The building was reported as well kept, but issues with housekeeping were raised, affecting the score.
Service
10
Several reviews praised the friendliness and helpfulness of the staff.
Location
10
The location was frequently described as excellent with many nearby attractions.
Room Quality
8.06
Some guests reported issues with comfort and noise, impacting their overall experience.
Amenities
9.06
The pool and kitchenette were appreciated, but the hot tub issue affected satisfaction.
Value for Money
9.06
Considering the feedback on service and amenities, the value is fair but not outstanding.
Food and Beverage
8.06
Breakfast options were noted as limited, leading to a lower score.
Overall Experience
10
Despite various complaints, many guests mentioned they would return due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Luxurious Amenities

Residence Inn by Marriott Salt Lake City-West Jordan offers a range of luxurious amenities including an indoor pool, hot tub, and a sun terrace. Guests can also enjoy free bikes, a fitness centre, and a shared lounge during their stay.

Convenient Location

Conveniently located just 26 km from popular attractions such as The Tabernacle and Salt Palace, this 3-star hotel provides easy access to key destinations in West Jordan. Additionally, the proximity to Salt Lake City International Airport, only 20 km away, ensures a hassle-free travel experience for guests.

Exceptional Services

With a 24-hour front desk, in-house snack bar, and business area, Residence Inn by Marriott Salt Lake City-West Jordan goes above and beyond to cater to the needs of every guest. Experience exceptional service and comfort when you book your stay at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.1
Based on 188 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 8.06
Amenities: 9.06
Value for Money: 9.06
Food and Beverage: 8.06
Overall Experience: 10
L
Lorraine family_with_children us
10
2026-03-06 via Nuitee
B
Byron solo_traveller us
10
2026-01-08 via Nuitee
A
Amanda family_with_children us
10
Pros:

Very quiet !

2026-01-03 via Nuitee
E
Elsa couple us
8
Buena
Pros:

Un lugar muy tranquilo sin Ruido es lo que más me gustó

Cons:

Que no funcionaba el hot tub fue la principal razón por la que rente este lugar y para que no funcionara estoy un poco molesta x eso ojalá y me hubieran avisado antes y cancelo la reservación

2025-12-22 via Nuitee
L
lucycan Solo travel San Diego, California
6
Just OK
Pros:

First stay. Stayed just one night on business. Great location with both plenty to walk to and a central location for driving in the valley. Property is newer (though certainly not new) and for the most part, well kept. The staff were not overly concerned with helping Elite Bonvoy guests, it seemed. The building, in general, is loud. Doors slamming loud and especially noise in the room above. I will not rush to stay again.

2025-10-29 via Tripadvisor
J
Jun family_with_children us
10
2025-10-06 via Nuitee
G
Guadalupe partner
10
Pros:

Location is a 10/10
great place to stay clean and neat.

2025-10-06 via Nuitee
E
eduardo cristiano family_with_children
10
Pros:

.

2025-09-03 via Nuitee
A
Amanda
10
Family night away
Pros:

We came for a one night family get away and swim to decompress and just enjoy a day away from the grind. We had 3 kids with us 12,9,and 3 months. They had a nice pack and play for the baby. The pool is clean and the rooms are spacious.

2025-09-02 via Nuitee
S
Sarah family
8
Pros:

Nice hotel, comfortable bed, however we reserved a king bed and got a queen.

2025-08-25 via Nuitee
J
Jeremy partner
4
Pros:

Great location, and thats all the praise i have. Bed was the most uncomfortable ive ever slept on, we pretty much got no sleep at all. I should have used the couch bed. The A/C was super super loud and rattled. The shower has no door that closes so tons of water got on the floor. The breakfast left ALOT to be desired and the coffee was horrible. We got there a little while before check in time and the front desk said we would have to wait a while for a room to be ready.Then a few minutes later, I saw other people checking in while we waited. I would not stay here ever again. The view in our room was of the roof of the building and to top it off the elevators were noisy and vibrated quite a bit, which was concerning. I would definitely stay in the area again, but definitely not at this let down of a hotel

2025-08-17 via Nuitee
X
Xin family_with_children
2
Pros:

Well I have heard something not that positive from some friends stayed there last year in the summer. However based on the location and shopping/dinning options around and close to the Oval, plus its high google rating, I still picked it over another one nearby which is like $60-70 cheaper per night. To be honest, I am very dissatisfied with my overall stay experience. The breakfast selection is so limited and there’s no all day coffee supply like some other similar standards of hotels. My biggest issue with the stay is the service/staff help. They made me feel like they didnt wanna work whenever I asked for small helps. Lastly, the housekeep service is way under basic standard. The bedsheets were even tucked inside the mattress every time after room service! And there was a day they came in very early at their mistakes(thought we checked out on a wrong day), then we told them come back later on but they never did. Considering the price I paid for my stay, I certainly do NOT recommend any of my friends to this place.

2025-08-15 via Nuitee
Z
Zebardast solo_traveller ca
4
2025-08-10 via Nuitee
L
LeRoy
10
Pros:

Staff was very friendly and helpful. Was a great experience

2025-08-10 via Nuitee
S
Sarah family_with_children us
9
Pros:

Room is like an apartment with full kitchen. Beds were super comfy and breakfast was good. Very close to shopping and restaurants. Was great!

2025-08-02 via Nuitee
T
Tiana family_with_children
10
Pros:

Front staff was very attentive and friendly, even at various hours of the night.

2025-08-02 via Nuitee
K
KENT family
10
Pros:

The rooms were so large, clean and comfortable. Walking distance to food, entertainment and shopping. This is a great home base for any stay in the area; we will definitely be coming again.

2025-07-24 via Nuitee
B
BRIDGETTE
10
Comfortable
Pros:

An overnight stay. Went to a concert a few miles away. Even though we did not use the kitchenette we enjoyed the area. We have family in that area and will be staying there again. I have family that will be in that area in September and wanted a place to stay when there and i shared the property info with them.

2025-07-24 via Nuitee
K
Katherine couple us
10
2025-07-14 via Nuitee
A
Aslin partner
10
Pros:

Beautiful, clean, spacious. Good breakfast selection. Nice pool & hot tub. 24hour gym. Loved it!

2025-07-10 via Nuitee