Distinction Christchurch Hotel

Hotels
9 (1126 reviews)
14 Cathedral Square , Christchurch , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
High prices for basic amenities

Categories

Cleanliness
8.19
Some reviews mentioned mold in the shower and random furniture placement.
Service
9.99
Multiple comments praised the friendly and helpful staff.
Location
10
The location was frequently highlighted as amazing and convenient.
Room Quality
8.65
Rooms were generally noted as spacious but with some complaints regarding furnishings.
Amenities
8.68
Valet parking and room service were perceived positively, but broken tiles were mentioned.
Value for Money
8.14
Some concerns about high prices compared to room quality.
Food and Beverage
8.69
Food quality was praised, but breakfast prices were considered high.
Overall Experience
9.68
General sentiment from most reviews expressed a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:30

Property Description

Sophisticated Urban Escape
The Distinction Christchurch Hotel offers a luxurious urban escape, blending sophisticated smarts with familiar warmth in the heart of the city.

Convenient City Location
Located just minutes away from key attractions like the Avon River, Botanical Gardens, and Christchurch Casino, our 4.5-star hotel is the ideal base for exploring the vibrant city of Christchurch.

Modern Amenities and Services
With 179 elegant rooms equipped with 55-inch Smart TVs, conference facilities for up to 200 delegates, a stylish restaurant & bar, covered valet parking, and free high-speed WiFi, we ensure a comfortable and convenient stay for all our guests.

Book your stay at the Distinction Christchurch Hotel for a truly exceptional experience.

Important information:

Please note that there is a 1.85% charge when you pay with a Visa/Mastercard credit card.

Please note that there is a 3.5% charge when you pay with a American Express credit card.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

Location

Guest Reviews

9
Based on 1126 reviews
Cleanliness: 8.19
Service: 9.99
Location: 10
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.68
M
Maxence family_with_children fr
9
Top pour être au cœur de Christchurch
Pros:

La localité, l’accueil dès mon arrivée

Cons:

Néant

2026-02-14 via Nuitee
T
TADASU extended_group jp
9
good
Pros:

ロケーションがよくどこに行くにも便利だった。

Cons:

バスルームの換気扇が壊れていた。

2026-02-13 via Nuitee
J
Julia family_with_children ch
10
Pros:

Everything was perfect, we even got a room upgrade for the second night because we had to book the two nights we stayed separately

2026-02-11 via Nuitee
B
Belinda couple au
8
2026-02-11 via Nuitee
J
Julia family_with_children ch
10
Great stay
Pros:

Everything was great. Valet parking was convenient (but expensive).

2026-02-11 via Nuitee
N
NANCY family_with_children au
9
Pros:

Very good location

Cons:

the room is nice and clean

2026-02-10 via Nuitee
D
David family_with_children gb
9
2026-02-09 via Nuitee
S
S Alty solo_traveller nz
10
2026-02-08 via Nuitee
W
winnie couple us
9
The hotel was a 10 in location and comfort.
Pros:

The location was in the middle of the tourist/town center. We walked to the botanical garden, to the museums, restaurants, tram stops, shopping area.
The room and bathroom were spacious. The bed was comfortable.

Cons:

The service at the dining room was slow. The staff seem to run around busy but not efficiently serving or clearing the plates.
The breakfast spread was not great. There was no cook to order station. Choices and selections were limited.

2026-02-08 via Nuitee
M
Maia family_with_children au
10
Amazing hotel, highly recommended
Pros:

Beautiful stay, walking distance from a range of amazing restaurants and activities. Made life easy with 3 young kids. Staff were very friendly and had some awesome food recommendations.

Cons:

NA

2026-02-08 via Nuitee
S
SHIH YI extended_group tw
9
2026-01-29 via Nuitee
M
Mark couple nz
9
2026-01-28 via Nuitee
S
Suchitra extended_group au
8
2026-01-28 via Nuitee
Y
Yulin couple nz
9
2026-01-26 via Nuitee
M
Mary family_with_children au
10
Very enjoyable
Pros:

Staff terrific, valet parking brilliant,big spacious rooms and always clean. 10/10

Cons:

All great

2026-01-25 via Nuitee
R
Rebekah couple nz
10
Had an amazing time.
2026-01-24 via Nuitee
M
Michele couple ca
10
2026-01-24 via Nuitee
A
Annette couple nz
10
Pros:

Love the ease of staff parking the car for you.
So friendly, great location right in the city.

2026-01-22 via Nuitee
P
Pam couple au
10
2026-01-21 via Nuitee
M
Michael couple au
8
Fantastic staff comfortable room and
Pros:

Staff were fantastic and helpful. The room was comfortable with a beautiful view overlooking the Cathedral and most of the town. Restaurants and bars very close by and also the tram station with its array of shops and eatery's.

Cons:

Breakfast was very average at best, I would not recommend it. Room was a suite and it was newly renovated but in my humble opinion the room lost all of its character and charm.
Shower was temperamental and only worked when it wanted to. Paying for parking.

2026-01-20 via Nuitee