Novotel Christchurch Airport

Hotels
•
Accor
9.4 (205 reviews)
30 Durey Road, Christchurch Airport, Christchurch, NZ, 7674 , Christchurch , NZ
64-3-3576610

listing image 1
Show all photos

Facilities

Meeting rooms
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good food
Cons:
Surly receptionist
Maintenance noise issues

Categories

Cleanliness
9.28
Rooms were clean and well designed, providing a pleasant stay.
Service
9.75
Super efficient and professional staff, with several mentions of friendly and helpful service.
Location
9.79
Outstanding location just outside the airport, convenient for travelers.
Room Quality
9.24
Rooms were described as lovely, comfortable, and conducive to a good night's sleep.
Amenities
9.27
Unique room service delivery by a robot and good restaurant options.
Value for Money
8.93
Pricey but considered worth it due to quality and convenience.
Food and Beverage
9.28
Great meals at the restaurant with good value for quality.
Overall Experience
9.65
Overall positive experiences with staff and facilities, affirming guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:32

Property Description

Welcome to Novotel Christchurch Airport, your gateway to comfort and luxury in the heart of Christchurch.

Recreation & Relaxation
Unwind in our 24-hour fitness center or stroll through our serene garden, designed to ensure your stay is restful and refreshing.

Dining Delight
Savor international cuisine at our Food Exchange restaurant or enjoy a casual bite at our coffee shop/café. Don't forget to treat yourself to a drink at the bar/lounge after a long day, or indulge in 24-hour room service for ultimate convenience.

Business Facilities
With a fully equipped business center and over 2,300 square feet of event space, we cater seamlessly to all your corporate needs, ensuring your meetings and conferences run smoothly.

Experience the perfect blend of comfort and convenience; book your stay at Novotel Christchurch Airport today!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 205 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.93
Food and Beverage: 9.28
Overall Experience: 9.65
J
Joyce
10
Pros:

Clean and comfy

2025-10-11 • via Nuitee
H
Hille • partner
10
Pros:

Perfect for transit in and out of Christchurch.

Helpful staff!

2025-10-11 • via Nuitee
C
Cornelia • family
10
Pros:

All good

2025-10-10 • via Nuitee
J
Jess
10
Pros:

Was lovely! So

2025-10-08 • via Nuitee
P
Peter • partner
8
Pros:

Large room with comfortable king size bed.
Aeroplane noise is a problem. Ear plugs should be supplied.
A blanket as well as a duvet would help overcome “overheating” from a combination of the duvet and air-conditioning.
Staff were excellent as was the restaurant facility.

2025-10-08 • via Nuitee
S
Sharlene
10
Pros:

Great

2025-10-08 • via Nuitee
B
Boon
10
Pros:

It was so convenient walking to the airport without much stress waitibg for transporr or going through heavy traffic

2025-10-07 • via Nuitee
T
Tanya • family_with_children
10
Pros:

Extremely welcoming, clean, comfortable bed and great shower

2025-10-05 • via Nuitee
S
Sharlene
10
Pros:

Comfortable room

2025-10-03 • via Nuitee
J
Julie
8
Pros:

Didn’t use

2025-10-03 • via Nuitee
T
Tina
8
Pros:

Wasn't there for long but was a nice model hotel at the airport

2025-10-02 • via Nuitee
S
Sachendra
8
Pros:

All ok

2025-09-30 • via Nuitee
S
Struan
10
Pros:

Excellent location for my short stay
Pricey but very nice

2025-09-27 • via Nuitee
H
Houda • family
10
Pros:

What a beautiful hotel…the prefect stay when you have an early flight the next day! Modern, clean and comfy…and the best part a quick stroll to the airport!

2025-09-27 • via Nuitee
B
BLAIR • family
10
Pros:

Lovely room, friendly team

2025-09-25 • via Nuitee
C
Cornelia • family
10
Pros:

Lovely short stay and very friendly staff!

2025-09-23 • via Nuitee
D
Delwyn
10
Pros:

The bathroom walls are strange.

2025-09-23 • via Nuitee
B
Brigid
6
Nice
Pros:

The overnight stay was fine. Had an early flight in the morning and location was excellent. Room was great, beds were very comfortable.
Had dinner at the Exchange - was nice
$30 Parking even though we stayed the night and had dinner there...free if we'd just gone for dinner!!

2025-09-20 • via Nuitee
W
William • partner
8
Pros:

Great hotel in a great location - if you’re flying from Christchurch airport of course…

Only negative - receptionist was surly and unfriendly. Not only at check in but on departure too. Question for her - why are you in a hospitality role?

2025-09-15 • via Nuitee
R
Robert • partner
10
Pros:

Super efficient and professional staff in a super handy location

2025-09-14 • via Nuitee